Jobs in Cork
Sort by: relevance | dateCustomer Care Centre Operations Manager
Position Description Are you a dynamic and results-driven leader with a passion for delivering exceptional customer experiences? We are seeking a talented Customer Contact Centre Operations Manager to join our team and take charge of our fast-paced and customer-centric contact centre operations. As the Operations Manager, you will have the opportunity to shape and optimize our customer service operations, driving efficiency, and ensuring outstanding service delivery. If you thrive in a challenging environment and have a knack for inspiring and developing high-performing teams, this is the perfect role for you! ESB Networks own and operate the electricity distribution network with over 2.4m customers connected. ESB Networks plays a central role in achieving the climate action plan, through connecting renewable generation, having a reliable electrical network, and offering services to assist customers transition seamlessly to adopt low carbon technologies. The Customer Care Centre is the first port of call for customers to make contact through a range of voice and digital channels. The service offered by the Customer Care Centre is central to meeting these evolving needs of our customers. ESB Networks Customer Care Centre is the gateway for customers to contact us about no supply calls, safety concerns and general enquiries. Over 1.4 million customer calls, emails and social media are managed annually. Over the last ten years the customer contact centre has achieved the highest levels of accreditation from the global Customer Care Association and achieved above 90% service performance levels as set out by the energy regulator. The Customer Care Centre Operations Manager is responsible for shaping and optimising our contact centre operations, driving efficiency, and ensuring outstanding service delivery. This includes development and implementation of business plans, procedures, and inspiring, developing, and growing high-performing teams, which totals over 104 people. Reporting to the Customer Care Centre Manager they will manage the Networks Customer Contact Centre teams to deliver optimum customer service and achieve and maintain agreed service levels within budget. Key Responsibilities Salary €69,000 to €81,000 per annum
Rare Disease, Clinical Care Coordinator
The 2025 New Service Development (NSD) initiative aims to support the implementation of the National Rare Disease Strategy for 2025-2030. This Strategy is designed to meet the needs of the estimated 300,000 people living with a rare disease in Ireland. It seeks to establish a comprehensive framework designed to improve diagnosis, treatment, and support for individuals with rare diseases. Its goal is to create a more inclusive healthcare system that addresses the unique challenges associated for people living with a rare disease (PLWRD). The primary objectives are to enhance the quality of life for patients, promote equitable access to healthcare, and encourage innovation in rare disease research and treatment. The Strategy makes several recommendations across a variety of domains The focus of the initiative and its sub initiatives you are being commissioned to advance are aimed at achieving the following: The Rare Disease (ERN) Care Coordinator will have a central role in the coordination of multidisciplinary rare disease care pathways, patient and family rare disease support, advocacy and education. In collaboration with the MDT and relevant stakeholders, the post holder will contribute to the delivery of a quality and effective rare disease service and identify service quality improvements through a patient partnership approach.
Clinical Nurse Manager / Social Care Leader
Clinical Nurse Manager 2/ Social Care Leader Person Centred Residential Services & Supports Full Time We are currently recruiting Clinical Nurse Managers 2 (CNM2) and Social Care Leaders (SCL) for our Person Centred Residential and Community-Based Services and supports. This is an exciting opportunity for experienced professionals to lead dedicated teams in delivering meaningful respite experiences that align with HIQA standards and our organisational values. The successful candidates may be required to assume the responsibilities of a Person in Charge in accordance with HIQA regulations. Position & Grade : Social Care Leader / Clinical Nurse Manager 2 Location : Cork City & County Employment type and Hours : Full Time Permanent · 37.5 hours per week for Clinical Nurse Manager 2 · 39 hours per week for Social Care Leader Salary: Department of Health & Children Consolidated Scales apply. Social Care Leader : The 7-point salary scale for the post as of 01/08/2025: €56,351, €57,569, €58,786, €62,032, €63,291, €64,540, €65,807 Clinical Nurse Manager 2 : The 11-point salary scale for the post as of 01/08/2025: €61,463, €62,481, €63,342, €64,747, €66,300, €67,826, €69,351, €71,068, €72,662 €75,405, € 77,666 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Key Responsibilities include: Completed application forms must be submitted by Friday 12th December 2025. Interviews will take place on the week of the 15th December 2025. Applicants may be short listed on the basis of their application. A panel may be formed for a 12-month period to fill any future permanent or temporary, fulltime, or Part Time Clinical Nurse Manager 2/Social Care Leader roles that may arise across Horizons. Visit our website at www.horizonscork.ie
Document Controller
Description As part of our expanding Design & Build team at TLI Group, we are seeking a Document Controller to support the delivery of recently awarded infrastructure projects. These projects span transmission and distribution grid connections, with a strong focus on design coordination, stakeholder collaboration, and project documentation. This is a hybrid office-based role, offering flexibility while working closely with multidisciplinary teams. The successful candidate will be based in one of our office locations (with flexibility to work from any of our TLI office locations – Dublin, Cork, Limerick, Kerry, Kilkenny or Waterford). Package: Competitive rates of pay. 23 Days of annual leave. Maternity Benefit Opportunity to progress your career within a growing company. Voluntary Pension is available on completion of probation. Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Participate in our monthly HSQE & Driving Performance Awards. Employee Referral Scheme. Standard industry training provided Key Responsibilities · Manage and maintain project documentation workflows across design and build phases. · Ensure all project documents are current, properly versioned, and accessible to relevant teams. · Coordinate the distribution of design information to internal teams, clients, and external partners. · Monitor compliance with document control standards, protocols, and security measures. · Liaise with consultants, subcontractors, and suppliers to ensure timely submission and approval of documentation. · Maintain trackers and reporting tools to monitor document progress and project milestones. · Quality-check documents to ensure alignment with company standards and project requirements. · Support data entry and upkeep of internal project databases. · Organise final design packages and ensure smooth handover into project archives. · Maintain and update the Master Document Register for each project. · Continuously improve document control processes to support efficient project delivery. · Provide training and support to project teams on document control systems and best practices. Qualifications & Skills Requirements: Minimum 5 years’ experience in document control or project administration. Experience supporting change control processes. Proficiency in Microsoft Office Suite (Word, PowerPoint, Project, Excel, Access). Familiarity with Electronic Document Management Systems (EDMS). Strong attention to detail and organisational skills. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively within project teams Desirable: Experience in document control within design and build or construction environments. Ability to create and maintain procedural documentation. Understanding of project lifecycle and design documentation requirements.
Showroom Sales Advisor
Part of Grafton Group Plc, Chadwicks Group, a top 10 listed “Great Place to Work” company, is the market leader in builders merchanting in Ireland with almost 2000 colleagues across ROI & NI. Main brands include Chadwicks, MacNaughton Blair (NI), Cork Builders Providers, Panelling Centre, Davies, Telfords, Heiton Steel, Morgans Timber, Proline, Sitetech and HSS Hire representing a significant brand presence across the island of Ireland. Principle Objective The role of Showroom Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promoting the company's products and services in a professional manner and delivering a superior standard of customer care to our existing customers. Knowledge & Experience Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Sales Consultant
GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 and have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers, and each member of our team knows the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, stock control, learning all about our beautiful products and all the tasks involved with running a retail concession. Ideally, we are looking for someone to work 7 hours per day, 4 to 5 days a week. They will be based in our Grafton Street store and will be working alongside up to 4 other sales consultants. KNOW WHAT WE’RE LOOKING FOR We are looking for a new member to join our small team in Brown Thomas Dublin. The ideal candidate will love selling, be efficient, trustworthy, and hardworking with a flair for interiors and a love of homewares being a distinct advantage. We would require the new team member to ideally have a background in sales / interiors, although this is not a necessity. A positive attitude is most important, as is a willingness to work hard at all aspects of the job, and to really enjoy the interactions with our customers, whilst being professional, quick, and cheerful in carrying out all the tasks needed in the retail environment. They must be willing to be flexible with working hours as demands shift with the seasons, including Sundays, late night shopping evenings etc. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Seasonal Retail Associates
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for Seasonal Retail Associates to join our DV8 Charleville store for the period of Christmas. Some retail experience would be great, but we provide full training & development, so we don’t enforce the need for previous experience! Please be aware that weekday flexibility will be required. About the Role To be a successful Retail Associate at DV8 you will: · Offer friendly and helpful service to all of our customers · Keep our salesfloor looking spotless, tidy and easy to shop from · Be working at any part of the store be it salesfloor or the stockroom · Operate the till for both cash and card payments full training will be provided · Undertake other tasks to help smooth running of the store Some of DV8 Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines
Senior Medical Administrator
Alliance Medical are currently recruiting a Senior Medical Administrator to join our radiology team based in Wilton, Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. Contract: Full-time, Permanent Working hours: 37.5 hrs pw Shifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. Key Responsibilities:
Branch Assistant
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and Agri brands. Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition. We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,300 people to manage our network of 11 processing plants and 52 Agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations. Role Profile This role will be based in Glenville, Co. Cork and it will report to the Area Manager. However the successful candidate will be required to provide cover across all our branches in the Castlelyons Area (Glenville, Tallow, and Castlelyons). The responsibilities of this role will extend to counter sales and covering the yard and other ad hoc requests from the relevant manager on the day. Key Responsibilities We are looking for a passionate, reliable and committed individual who is willing to work and wants to build a career in the Agricultural industry. If this sounds like you, please apply through the My Career portal with an up-to-date resume www.tirlan.com/careers About us Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment. Commitment to Diversity & Inclusion We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth. We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. Join our Talent Pool Considering a new career in Tirlán but this isn’t the role for you? Join our talent community and sign up for job notifications at www.tirlan.com/careers Tirlán is a Values Based Organisation
Clinical Nurse Manager, Deteriorating Patients, University Hospital
Details of Service Cork University Hospital (CUH) has approximately 800 beds and this will increase further to 1,000 beds on completion of the transfer of additional services to the CUH campus. CUH currently employs approximately 4,571 (WTE) staff of multiple professions and is the primary teaching hospital for the Faculty of Health and Science in University College Cork (UCC). UCC is the Academic partner of the South/South West Hospital Group. CUH has very strong relationships with each of the six schools within the Science Faculty of UCC and this is a key area for future development to maximise the opportunities for both the service and academia. CUH is a recommended Major Trauma Centre for the Republic of Ireland due to the wide range of specialties delivered by the hospital – including Neurosciences, Cardiac Services, Orthopaedics, General Surgery, Renal, Internal Medicine, Vascular, Ophthalmology, Urology, Plastic Surgery, Maxillary-Facial, Paediatrics, Intensive Care, Oncology, Haematology, Obstetrics, Gynaecology, Neonatology and Emergency Medicine. CUH is the tertiary referral centre for the HSE Southern area, and the supra regional area of Limerick, Clare, Tipperary, Waterford and Kilkenny. CUH therefore acts as a regional centre for secondary and tertiary care for the catchment population of approx. 550,000 served by the HSE Southern area and a supra-regional centre for a total a population of 1.2 million. Six Health Regions have been established within the HSE, on the basis of the geographical boundaries agreed by the Government in July 2019 and they will be operational from 2024. Each Health Region will be tasked with population specific planning resourcing and delivery of health and social care services for the needs of its unique population. This will result in improved accountability and governance in terms of finance and performance, while also bringing decision-making closer to the frontline. Health Regions will enable and empower staff to provide services that are: • Integrated, locally planned and delivered • Easier to access and navigate • Available closer to home Health Regions are geographically-based units with clearly defined populations. They align community and hospital services within specific areas. The HSE will retain a strong but leaner central organisation, with more service provision developed at a local level. The HSE South West health region will manage and deliver all public health and social care services in Cork and Kerry. HSE South West includes all hospital and community healthcare services in the region. This includes: • South / South West Hospital Group S/SWHG • Cork Kerry Community Healthcare CKCH • Midlands Louth Meath Community Health Organisation • Community Healthcare Organisation Dublin North City and County The Department of Population and Public Health is also now aligned with this health region Services in the South West health region: HSE Services working within this region include: • Acute Hospitals • Primary care services • Community services • Social care services • Health and social care professionals • Voluntary sector services South / South West Hospital Group and Cork Kerry Community Healthcare will become part of HSE South West health region from 3rd March 2025 and the transition to the new structures will be taking place throughout 2025. Purpose of the Post The post of CNM 2 has a pivotal role in service planning, co-ordinating, and managing activity and resources within the clinical area. The main responsibilities are: quality assurance, resource management, staffing and staff development, practice development, facilitating communication and professional / clinical leadership and mentorship. Deteriorating Patient Service CUH The HSE’s Deteriorating Patient Improvement Programme aims to ensure a standardised and systematic approach to the recognition and management of deteriorating patients through the use of National Early Warning Systems (NEWS). The programme involves the implementation of specific early warning charts like INEWS and PEWS, staff training, audits, and a focus on early detection and emergency response to prevent adverse outcomes such as cardiac arrest or death. Key components of the Deteriorating Patient Service · Clinical Observation: Continuous monitoring of patients vital signs · Escalation: A clear process for escalating concerns when a patient’s condition worsens · Support for Staff: Provision of support to hospital teams in implementing and using these quality improvement methodologies · Patient and Family Involvement: Recognising the value of family knowledge in detecting a deteriorating patient Sepsis Sepsis directly leads to patient deterioration by triggering a life-threatening, dysregulated inflammatory response to an infection, which can cause organ dysfunction and failure. Patients experiencing deterioration show early warning signs, and identifying these signs can help in recognising and treating sepsis promptly to improve outcomes. Sepsis is a major cause of clinical deterioration and early recognition is crucial, as it’s a time-critical medical emergency. The post holder will facilitate staff to adopt an integrated approach to the use of NEWS and Sepsis screening, promoting a more efficient approach to earlier interventions in the management of the acutely ill patient. The attainment of this outcome demands a significant cultural shift in how teams work within all acute wards/units. A more collaborative approach between doctors and nurses in relation to all aspects of patient care is fundamental. A sharing of practice interventions to ensure timeliness and a more prompt escalation to senior members of medical/surgical teams demands that the members of the nursing team are empowered. Culture changes demand more than educational input. It requires resources in the form of support, feedback, regular auditing and facilitation of team reviews. These supports must be sustained over time. The post holder will have a pivotal role in providing these supports. Informal Enquiries We welcome enquiries about the role. Contact Siobhan Scanlon –Assistant Director of Nursing, siobhan.scanlon@hse.ie /086 7872209 - for further information about the role Contact Ann-Marie O’Keeffe- People Resourcing, annmarie.okeeffe2@hse.ie – for enquiries relating to the recruitment process
