Jobs in Cork
Sort by: relevance | dateTSS - Senior Advisor
About This Role: As a Senior TSS Agent in our Call Centre Sales team, you won’t just take calls — you’ll lead by example, mentor your peers, and directly influence the performance and culture of your team. This role balances frontline excellence with coaching responsibilities, giving you a vital position at the heart of our operations. You'll spend approximately 70% of your time on calls, consistently demonstrating best-inclass performance, and 30% supporting and coaching agents, contributing to quality, productivity, and a high-performing team environment. This role is ideal for a current agent, ready to step into a role with greater responsibility, enhanced visibility, and clear developmental opportunities. Why This Role: This opportunity is designed as a career advancement pathway, offering high-performing individuals a valuable stepping stone to grow and progress within eir. By becoming a TSS Senior Agent , you’ll: Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Grade VIII Business Manager - Regional Chief Officers
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Social Care Worker
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: or Be eligible for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application will be necessary) and Have the requisite knowledge and ability (including a high standard of suitability and ability) for the proper discharge of the duties of office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Crew Member
Overview McDonald's are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behavior will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Electrical Construction Manager
Key Responsibilities The post holder for this role is responsible for the safe delivery of TLI Group Substations Build strategy in line with the company mission, vision and values. Operational Responsibilities • Ensure client orders are managed, prioritised and actioned in an efficient manner • Oversee the allocation of resources to ensure completion of all relevant works and liaise with relevant managers to expedite works where necessary • Set accurate client expectations in relation to orders and turnaround times, ensuring excellent levels of communication with the client at all times • Monitor crew and sub-contractors allocations and ensure leave, absence or training requirements are included • Management of overheads/order costings to ensure all works are financially viable • Focus on continuous improvement to ensure the highest levels of efficiency and productivity throughout the project, with a key focus on lessons learnt etc. • Performance management of crews and wider Construction team Crew Management Responsibilities • Mentor; Lead; Coach; Grow and develop your direct Teams • Management of Sub-Contractor and Direct Crews ensuring continual improvement • Sickness reporting, behaviour, holiday capture and absence management • Ensure TLI Group crews have approved Permit to work on all the relevant infrastructure • Resource allocation and tracking of hours worked, bill of materials and resource allocation to assist with project management and commercial decisions • Carry out performance management appraisals for all direct reports • Ensure accidents and incidents are investigated and reported in a timely manner • Ensuring that delegated work is correctly planned, resourced, executed in accordance with client specifications standards, agreed work methodology, relevant legislation, technical, safety and environmental standards Quality Management Responsibilities • Completing Quality Audits and proving forms back to the Quality, Environmental & Customer Complaints Coordinator • Developing and ensuring Standard Operating Procedures (SOP’s) are in place and up to date • Develop job aids identify minimum requirements for work types and materials on site • Identify reoccurring issues/deviations from site works to enable further development of project processes with an overall view to continuous improvement • Manage relevant client KPIs, generate reports and ensure all client targets are reached and surpassed on an ongoing basis General Responsibilities • Implementation of the TLI Safety Charter and Life Saving Rules • Implementation of the Quality and Environmental Project Plan • Demonstrate active listening skills with customers and internal teams • Show personal accountability and result oriented behaviour always About the role As part of the growing Substation Electrical Team here at TLI Group we are seeking an Electrical Construction Manager to join the team to work on recently awarded works associated with a number of Substation Electrical projects. This is a hybrid role. Home/office working with site visits as required on a project basis. The role is ideally suited to an electrical supervisor with MV / HV experience who is keen to further their career. Package: Competitive rates of pay. 23 Days annual leave. Maternity Benefit Flexible working Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Standard industry training provided. About TLI Group TLI Group is a premier utility contractor, specialising in the maintenance and construction of Electrical and Telecommunications infrastructure. TLI Group's continued growth has been achieved by gaining new and repeat business through building on a solid reputation in the delivery of projects to the highest standard and through forming very strong and valued client relationships. Our teams have offices in Northern Ireland, Great Britain, and Ireland. Qualifications and Skills Qualifications Recognised academic training such as a Degree or Trade Qualifications Electrical trade background with a desire to further your career. Knowledge Knowledge of PSDP/PSCS Previous QA/QC experience. High level of standards with work supervised. Evidence of several consistent successes within the utilities sector. Experience within the role of Document Controller Proficient in MS Project Proficient use and knowledge of software such as MS Word, Excel, Outlook and Project Preferable > 5 Years’ experience managing substation electrical Installations from MV-110 kV. > 5 Years’ experience working in a utility environment Knowledge of HV Safety Rules Skills Experience in people and line leadership Developed client facing skills with a client orientated approach Commercially astute Ability to work with minimum supervision & Ability to work within a team Excellent Communication, Interpersonal, Organisational & Planning Skills Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload Attention to Detail, Communication & Social Skills Problem assessment, Creative problem solving, Interpersonal skills, Leadership abilities, Teambuilding and supervision, Oral and written communication skills Report and document preparation, Records management, Inventory management, Time management, Scheduling, Decision making, Prioritisation, Planning, Detail oriented CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Design Technician
Key Responsibilities The successful candidate will provide AutoCAD/GIS/Revit design support to the TLI Group Engineering Department They will work as part of a multi-disciplinary team on the design of transmission and distribution networks. Previous experience (5 years minimum) in a role requiring significant AutoCAD/GIS/Revit expertise is necessary. Design experience in the utilities sector, while being an advantage, will not be essential as on the job training will take place. Main duties include the following; - AutoCAD/GIS/Revit support to TLI Group - Completion where necessary of on-site surveys, survey drawings, architectural & engineering design drawings and work generally associated with the design of grid connections and all associated infrastructure - In executing company work, knowledge of requirements of ISO 9001, ISO14001 & ISO 45001 will be required and previous experience of associated procedures will be a considerable advantage. - Preparation of utility mapping and integration of mapping with GIS systems - Compilation of planning applications & section 5 exemption applications where required - Attendance at meetings remote from TLI Group Head Office if required - Tender Submissions - assistance in relation to document compilation etc - Processing of survey and utility data (2D & 3D) in multiple formats (AutoCAD, GIS, Revit, Civil 3D). About the role As part of the growing Engineering Team here at TLI Group we are seeking a Design Technician to join us to work on recently awarded design contracts associated with a number of transmission and distribution grid connection projects. Travel to and from site on occasion will also be required. Package: Competitive rates of pay. 23 Days annual leave. Maternity Benefit Flexible working Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Standard industry training provided. About TLI Group TLI Group is a premier utility contractor, specialising in the maintenance and construction of Electrical and Telecommunications infrastructure. TLI Group's continued growth has been achieved by gaining new and repeat business through building on a solid reputation in the delivery of projects to the highest standard and through forming very strong and valued client relationships. Our teams have offices in Northern Ireland, Great Britain, and Ireland. Qualifications and Skills Recognised academic training such as a HND or Degree course. Knowledge Proficient use and knowledge of software such as AutoCAD, ArcGIS, Word, Excel & Outlook; Evidence of several consistent successes within the utilities sector; & Ability to evidence recent relevant design experience. Skills Experience in people and line leadership; Developed client facing skills with a client orientated approach; Commercially astute; Excellent Communication, Interpersonal, Organisational & Planning Skills; Proficient in AutoCAD & FOW design tools; & Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload. Attitudes Committed to TLI Company Mission, Vision and Values and Business Objectives; Customer focus; Professional; Honesty and Integrity; Proactive with the ability to think ahead; & Strong personality & professional attitude. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Commercial Administrator
Key Responsibilities • Assist in the delivery of all operations related documents, • Weekly assessment of billable hours and reporting to senior managers • Tracking costs against fees • Collation and submission to finance department values to be invoiced • Weekly reporting of cost based on timesheets to Finance for inclusion in Weekly P&Ls • Circulate standard reports. • Interact with management. • Ensuring all documentation is downloaded and filed appropriately, and all relevant documents are circulated to the relevant stakeholders. • Ability to liaise with multiple internal and external stakeholders. • Ability to work in a fast-paced environment. • Ability to prioritise workloads and work on multiple projects simultaneously and prioritise in line with changing demands. • Proactive approach to problem solving. • Strong writing skills and formatting abilities in MS word • Ability to analyse client requirements and comply with tender instructions from clients About the role The successful candidate would be responsible for the billing function of a busy design consultancy operation. And will be working in the office and provide support to all aspects of the operation. This is an excellent opportunity to join and ultimately represent a rapidly expanding company, working at the heart of the business. It is a hybrid role. Package: Competitive rates of pay. 23 Days annual leave. Maternity Benefit Flexible working Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Standard industry training provided. About TLI Group TLI Group is a critical utility infrastructure service provider, operating extensively within the utilities sector in Ireland, Northern Ireland and the UK. We actively deliver high profile multi-disciplinary projects across four business units, namely: Power Transmission & Distribution, Renewables & Engineering, Smart Energy Services and Telecoms. TLI Group plays a leading role in promoting the development of critical utility infrastructure and thus providing safe, reliable and sustainable networks for future generations. Qualifications and Skills Qualifications Recognised academic training. Knowledge Proficient use and knowledge of MS Software and would need to be advanced Excel user Experience in administrative role particularly billing and invoicing Good Communication and reporting skills Skills Strong Attention to Detail; Experience in supporting and interacting with people; Ability to work without supervision; Developed client facing skills with a client orientated approach; Commercially astute; CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: 2 years€,, experience in a customer service facing role is desirable Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
