Jobs in Cork
Sort by: relevance | dateDistrict Works Manager
Heritage Services – National Monuments The OPW’s Heritage Services – National Monuments is responsible for the conservation, management and presentation of almost 1,000 individual monuments at 768 locations across Ireland, including sites such as the Rock of Cashel and Skellig Michael. Over 10 million visitors are attracted to these high-profile sites on an annual basis. The OPW's portfolio of properties is therefore a key national asset and plays a vital role in meeting the demand of foreign and domestic visitors in this regard. OPW Heritage Services – National Monuments is divided into six works districts with depots in Cork (Mallow), Galway (Athenry), Kerry (Killarney), Kilkenny (Kilkenny City), Leitrim (Dromahair) and Meath (Newtown, Trim). The OPW is now seeking to recruit a suitably qualified and committed individual to take up the role of District Works Manager in its Heritage Services – National Monuments section. This is an exciting opportunity to join an organisation dedicated to supporting staff to realise their full potential with access to professional development opportunities and career progression. The Role Reporting to the Senior Conservation Architect who oversees works programmes in the district, the District Works Manager will be responsible for a team of specialist craftspeople and industrial staff such as general operatives. Key Duties and Responsibilities: The duties and responsibilities of the posts may include: • Supervising a direct labour force and small contracts; • Managing the district depot and sub-depots including managing staff, organising recruitment, training etc and management of stores; • Certifying ITP's (Instructions to Pay) wages, travel claims for depot staff and all other depot expenditure; • Carrying out the role of Project Supervisor Construction Stage (PSCS) and Health & Safety (H&S) Coordinator under the Safety, Health and Welfare (Construction) Regulations 2013; • Monitoring quality of work; • Implementing OPW Health & Safety policies; • Ensuring compliance with all office policies, procurement guidelines and statutory obligations and maintaining records of such compliance; • Contributing to District Works meetings; • Implementing the planned inspections of National Monuments sites; • Assisting, when requested, with events on National Monument Sites; • Driving to and working in remote/long distanced sites and locations; • Managing the implementation of the routine maintenance plans; • Liaising with public bodies, stakeholders and members of the public; • Monitoring external contracts and contractors. Please note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. Other duties and responsibilities appropriate to the role may be assigned from time to time. Vacancy and Location There is currently one District Works Manager vacancy at the National Monuments depot in Kilkenny (Kilkenny City). Applicants who are successful in this competition will be placed on a panel, in an order of merit, to fill any future vacancies which may arise in any of the following National Monuments depot locations: • Cork (Mallow) • Galway (Athenry) • Kerry (Killarney) • Kilkenny (Kilkenny City) • Leitrim (Dromahair) • Meath (Newtown, Trim) Candidates are required to specify on the application form the location choice(s) in which they are willing to be placed. Candidates can select a maximum of two locations. The onus is on candidates to select their correct location choice(s). Changes to these choice(s) will not be permitted after your application has been submitted. No exceptions will be made. Please note that accepting a position in the location you are offered means you will be removed from consideration in the other location you had expressed an interest in. It is not expected that appointments will be made from this panel after May 2028. Working Environment The work is divided between field and office. The successful candidate will be assigned to a depot in the appointed district and will be required to travel regularly and work on location at a variety of National Monuments sites and sub-depots within this district. They will also be required to travel regularly to perform duties and attend meetings in other locations within Heritage Services – National Monuments, nationwide. As some locations are not accessible by public transport, the successful candidate(s) will require a full driving licence and access to a car. Travel and subsistence expenses will be paid in line with Civil Service norms. Training and Development The OPW is committed to ensuring that all staff members are given the support and assistance required to realise their full potential within the organisation. As part of its strategy to meet this objective, Heritage Services – National Monuments provides opportunities for staff to develop professional skills and knowledge over a wide range of competences. Professional, technical, ICT and management training is provided to keep staff up to date on relevant developments. Opportunities to attend relevant courses are proactively encouraged. Benefits As well as a meaningful, varied, challenging and interesting career, some of the benefits of working as a District Works Manager in the OPW are: • Salary starting at €50,546 with yearly increments for satisfactory performance; • Public Sector pension; • 23 days of annual leave per year, rising to 29 days after a number of years in the grade; • Subject to business needs and a satisfactory probationary period; o Flexible working with a commitment to work-life balance and a family-friendly workplace; o Facility to apply for career breaks; o Learning and development opportunities; • Free access to all OPW managed heritage sites; • Cycle to work scheme; • Access to Public Service Credit Union; • Tax saver public transport pass. Essential Candidates must have on or before 24th September 2026: A minimum of 2 years’ relevant experience in building work at Clerk of Works or Foreman level; Experience in leading and managing construction teams; Experience of preparing reports, keeping records, measuring and recording progress and reading Architect's/Engineer’s drawings; Experience of traditional building methods and materials including traditional building maintenance and repair methods; A good knowledge of the building trades and Building Regulations; Satisfactory knowledge of surveying and levelling in setting out works; Good knowledge of current Health & Safety Legislation; The ability to supervise and manage staff and/or external contractors; Demonstrate the ability to work under pressure and to meet deadlines; Excellent organisational ability and a proven record of methodical and accurate work; Demonstrate initiative, self-motivation and the ability to work independently; Good communication and negotiation skills, with an ability to build effective relationships within the team, across the organisation and externally with stakeholders; A current full driving licence (Category B), valid in Ireland and have access to a car. In addition to the above, candidates must have a high standard of physical fitness as the role entails site visits and working in outdoor conditions. Appointees are required to have and maintain a good level of physical fitness. Successful candidate(s) may be required to undergo a medical examination prior to being appointed. Please note: The OPW reserves the right to seek expert medical advice and additional information from candidates in relation to the above point. Desirable • Successfully undertaken training to enable them to undertake the role of Project Supervisor Construction Stage (PSCS) and PSCS Health & Safety Coordinator role; • Background in carpentry or stonemasonry or other relevant trade; • Experience of managing staff and/or external contractors; • Experience of working on historic masonry and/or masonry structures; • Proven capacity to deliver training and mentoring; • Knowledge and understanding of National Monuments; • Excellent knowledge of traditional building methods and Building Regulations; • A good knowledge of preparing tenders and tender evaluations.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Reservations Agent
The Maryborough Hotel is looking for an experienced and enthusiastic Reservations Agent to join our team on a full-time basis, working 5 days over 7 . If you have a passion for hospitality, enjoy creating memorable guest experiences, and have a strong eye for detail, we’d love to hear from you! Your Role As a Reservations Agent, you will play an important role in delivering an exceptional guest journey, from the moment a booking is made through to arrival. This role incorporates being the main contact for Wedding Room bookings, a rewarding part of the role. Key responsibilities include: If you’re an experienced Reservations Agent looking for your next opportunity and would like to be part of the team at The Maryborough Hotel , we’d love to hear from you.
Senior Physiotherapist, Adult Services
SENIOR PHYSIOTHERAPIST ADULT SERVICES, Permanent, full time 35 hour working week Salary Scale: Physiotherapist, Senior: €65,197 x 9 increments to €76,767 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Horizons is a non-profit organisation dedicated to supporting people with an intellectual disability and additional needs such as autism or physical and medical conditions to live fulfilling lives. We provide a range of services to the people that access Horizons supports, to help individuals achieve their goals and live independently. We are now seeking an enthusiastic, highly motivated and experienced Senior Physiotherapist to join our adult physiotherapy team. The successful candidate must demonstrate a passion for supporting people with disabilities to achieve their goals and strong interpersonal skills and the ability to build rapport with people from diverse backgrounds. The successful candidate will work in a well-established, innovative & supportive interdisciplinary team to deliver evidence-based Physiotherapy intervention to people accessing Horizons adult services. The successful candidate will lead out on key strategic projects to support the departments development and specific pathways to support service delivery. Essential: If you are a compassionate and skilled physiotherapist looking for a meaningful career, we would love to hear from you. Dave Worrall, Physiotherapy manager would welcome any informal enquiries on 086 2331715 or WorrallD@horizonscork.ie Applicants may be short listed on the basis of their application. Completed application forms must be returned no later than Friday 18th September 2026. A panel may be formed for a 12-month period to fill future permanent, temporary, full time Senior physiotherapy positions that may arise across Horizons Adult Services. The Department of Health & Children Consolidated Scales apply. Visit our website at www.horizonscork.ie
Care Assistants
Care Assistants Aligned to the Care Assistant(Disability Services) pay scale Salary: The 13-point salary scale for the post as of 01/06/2026. €34,881, €36,034, €37,602, €38,122, €38,965, €40,603, €42,362, €42,976, €44,504, €45,647, €46,578, €47,624, €48,434 LSI Pease note that successful candidates will commence on point 1 of the Care Assistant scale unless they have previous service directly with the HSE or a Section 38 agency in which case relevant service may be taken into account for salary placement. New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Locations We have roles in various locations across Cork City & County Shift Work position 78-hour fortnight (Day Shift and Night Shift) In line with our growing services Horizons is looking to recruit Care Assistants to support people with an intellectual disability and/or autism to flourish and lead a life of their choosing. This is a real opportunity to support people to reach their dreams, hopes, and wishes every day. The successful applicants may be required to work in existing Horizons residential or day service/hub locations , as part of a team or in new community-based settings. The positions require a high degree of flexibility and motivation. The team members will work closely with individuals’ circles of support and their local community in order to develop and progress opportunities for them. A commitment to a person centred, citizen based, and social model of support is required. Applicants must possess the competencies and skills appropriate to working with persons with an intellectual disability. Note: Shortlisting will be based on the information provided on the application form. Essential Criteria for Applicants: Completed applications must be submitted no later than Friday 2nd September 2026. Note: We recommend completing the application on a PC or laptop to ensure full visibility of the form. Please ensure your application is completed in full, as incomplete applications cannot be considered. The Department of Health & Children Consolidated Scales apply. Visit our website at Home - Horizons
Area Manager
The ideal candidate will already be working in the automotive industry and will have experience as an Area Manager or will be an experienced Motor Factor Branch Manager looking for progression. Having recently entered the Irish market this an excellent opportunity for enthusiastic, highly motivated automotive professionals to help establish and expand our brand in Ireland. An opportunity to be a part of our journey and share in our success as we continue to establish ourselves as a market leader in Ireland, Europe and worldwide. This role will report directly to the Divisional Manager. Responsibilities will include but not limited to:
Support Worker
Applications are invited for SUPPORT WORKERS (DAY & NIGHT POSTS) - Ref: 51/2026 Permanent Full-Time (78 hours per fortnight) Residential Services, Cork City, Suburbs, Upton & Bandon A panel may be formed as a result of this recruitment process from which future Support Worker (Care Assistant) vacancies, both Permanent Full-Time and Permanent Part-Time, arising within Corlann South Residential Services across Cork City, Cork suburbs and County Cork, may be filled during the lifetime of the panel, which will remain in place for up to 12 months. Working with Corlann Working with us means you will be joining an organisation that supports people with intellectual disabilities to be valued citizens in their local community, to have ordinary life experiences and to be closely connected to family and friends. We require bright ambitious individuals who have a positive attitude towards working with persons with an intellectual disability and who are committed to ensuring that our persons supported lead as normal and enjoyable a life as possible. In return for this dedication and commitment, we offer the following: Closing date: Sunday 13th September 2026 Applications should be made using the Apply link below Corlann is an equal opportunities employer
Senior Community Facilitator
Position: Day Service Senior Community Facilitator 1. Tenure of Employment Permanent full-time / Permanent Part-time and Permanent evening roles. 2. Probationary Period A probationary period of 9 months will apply to these posts 3. Qualifications and Experience Each candidate for the appointment must • Possess a relevant and appropriate 3rd level qualification Level 7 or higher on the Quality & Qualifications Ireland (QQI) framework in community development, health or education • Have a minimum of 3 years’ experience of working with people with an intellectual disability/autism and complex needs. • Have experience of programme development, implementation and review, specifically for people with an intellectual disability/autism and complex needs • Have practical experience of how to make social inclusion and community integration a reality for people with intellectual disabilities/autism. • Have knowledge of New Directions themes, utilised as the framework of support within day services. • Have practical experience of using various methods of person centred planning. • Have experience of working within a multi-disciplinary context • Be computer literate including proficiency in Microsoft Office and knowledge and proficiency of using information systems • Be available to work afternoons/evenings and some weekends as required Possession of a full clean driving licence which qualifies you to drive on Irish roads is essential as it is a requirement of the role to drive service vehicles. 4. Remuneration: €41,431 - €55,805 per annum including 2 LSI’s (1/6/26 Consolidated Scales) and pro-rata for part-time roles * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. 5. Hours of work: 39 hours per week worked for full-time roles. 19.5 hours per week for part-time roles 6. Pension Scheme The Corlann Service Contributory Superannuation Scheme which is linked with the Nominated Health Agencies Superannuation Scheme or Single Public Service Pension Scheme (whichever is applicable) will apply to this appointment and the person appointed will enter the said Scheme as and from the date of taking up employment. 7. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. 8. Health Each candidate for and any person holding the appointment must be free from any defect or disease which would render him/her unsuitable to hold the appointment, and must be in a state of health as would indicate a reasonable prospect of ability to render regular and efficient service. To satisfy this qualification, the successful candidate will be required to undergo a medical examination by a medical practitioner nominated by the employing authority 9. Duties The general duties of the appointment are as described in the attached Job Description. 10. Note re Canvassing Any attempt by candidates themselves or by any person(s) acting at their instigation directly or indirectly, by means of written communication or otherwise to canvass or otherwise influence in the candidate’s favour any member of the staff of Corlann South Service or person nominated to interview or examine applicants, will automatically disqualify the candidates for the position they are seeking. 11. Garda E-Vetting Clearance / Police Clearance Garda E-Vetting Clearance is a requirement for employment in the Corlann South Service. Police Clearance is also required for candidates who have lived abroad for over six months. 12. Annual Leave 23 days per annum and pro-rata for part-time roles. The annual leave is planned by prior arrangement with her/his Line Manager. 13. Notice At least one month’s notice, in writing, is required of intention to resign from the post during probationary period. Salary Scale: €41,431 - €55,805 per annum including 2 LSI’s (1/6/26 Consolidated Scales) and pro-rata for part-time roles Day Service Summary: Corlann South Services provide a wide range of day services day which are tailored to meet the unique needs of each individual we support from community access programmes to intensive support services for people with intellectual disability and autism. In line with new directions the aim of the service is to provide every individual with opportunities to make meaningful choices and engage in new experiences, supporting personal growth and community inclusion. Each day service is made up of a dedicated staff team and these staff teams are supported through a line management structure, supervision, in house training relevant to the support needs of the person supported and ongoing support from multidisciplinary teams. The candidate will be assigned to a day service location based on their experience, qualification and the service need. QUALIFICATIONS, EXPERIENCE, SKILLS & ABILITIES The person appointed will be required to have an understanding and respect for working according to the Mission (see attached) and Ethos of the Corlann Services. This requires a personal commitment to the vision, expressed both in words and in style of working. The Role: The senior community facilitator plays a leadership role within the day service supporting the delivery of high quality person centred care to adults with intellectual disabilities. The senior community facilitator must act as a role model to person support, staff, students etc. The senior community facilitator role will contribute to service planning, ensure adherence to best practice, organisation policies and regulations, and promote inclusion, rights and wellbeing of person supported. The Senior Community facilitator supports both direct service delivery and operational duties in collaboration with the day services manager. Employees are expected to have a high level of flexibility and a willingness and ability to develop new approaches to their work. Have a risk positive attitude. Duties and responsibilities of any post in the Services are likely to change with the ongoing needs and developments of the Services. Employees will therefore be required to carry out such other duties appropriate to their employment as may be assigned to him/her from time to time. This position requires a high degree of professionalism and competence as well as the ability to understand and empower people with sometimes divergent points of view. MAIN DUTIES AND RESPONSIBILITIES 1. Person supported: • Promote and support the independence, dignity and personal choices of person supported in line with their person centred plan. • Support individuals to access community resources, education, social activities and life skills development opportunities when in the service. • Participate with people supported in the various elements of their programme including swimming, and other indoor and outdoor activities on an ongoing basis. • Provide support to the people supported with intimate care needs if required. • Support person supported through their means of communication and ensure you are up to date on all education and training to provide this support. • Be vigilant with regard to the protection, safety and welfare of the people supported at all times and report any concerns to the Line Manager • Be sensitive and responsive to the whole range of needs of the people we support including their age, physical, emotional, social, intellectual, spiritual and medical well-being. • Fulfil all roles and responsibilities as a keyworker to the people supported assigned to you. • Participate in Individual Programme Planning, Person Centred Planning and any other such processes as requested. 2. Team Leadership & Supervision: • Act as a point of contact for staff, person supported and families on duty and support decision making in the absence of the manager. • Provide supervision, mentoring and support to team members. • Assist with the induction and training of new staff, students and volunteers. • Promote a positive and inclusive team culture that values respect, collaboration and accountability. • As a senior member of the team assist the manager in the day to day running of the day service including management of rosters, financial management, health and safety etc. • Work as a member of a team and participate in the development and implementation, review and evaluation of appropriate programmes suitable to the individual needs and abilities of people supported and which consistently strive to ensure community inclusion and participation as much as possible • Be fully informed and work within all of the policies and procedures that the Corlann South Services have, or may introduce • Perform your duties in a professional manner at all times in particular when dealing with person supported, staff, MDT and families and any other relevant stakeholders. • Co-operate fully and develop strong, professional and effective working relationships with key stakeholders, in particular residential staff, family and other personnel involved in each person's life. This is to ensure there is a consistent and holistic approach in supporting each individual person fulfil their priorities and life choices as much as is practicable on a day to day basis • Prepare proposals for the strategic development of the assigned area/programme and contribute to the development and review of operating systems and structures the will ensure the efficient running of that area, as required by the line manager. • Provide cover for the Day service Manager in their absence 3. Compliance and Quality Assurance: • Ensure daily practices align with organisational policies, safeguarding procedures, health and safety new directions, CQL & other regulatory bodies. • Monitor documentation (eg support plans, risk assessments, daily notes) for accuracy and quality. • Conduct audits and support the implementation of quality improvement initiatives and service reviews. • Ensure New Directions documentation including the EASI –Tool are completed, maintained and all staff are working to the actions. 4. Health & Safety: • Promote and maintain a safe environment for all person supported, staff and visitors. • Ensure you are familiar and implement fire drill procedures and all equipment is in working order within your area of work - i.e. fire detection, evacuation and firefighting. • Report accidents/irregularities or other matters of concern immediately to the Line Manager and record all relevant details accurately, in line with organisational procedures. • Develop and ensure that all staff are aware of and implement risk assessment and emergency plans. • Ensure that you are fully informed and work within the standards and requirements as laid out in relevant Safety, Health & Welfare at Work legislation. 5. Communication & Administration • Respect the confidential nature of all information conveyed either verbally or in writing during the course of work. All matters relating to the Services are confidential and adherence and respect to this is required at all times. • Keep abreast of current developments in services for people with intellectual disabilities with particular reference to day service provision, by attending lectures, courses and staff meetings as required. • Make referrals as required to MDT, health and safety etc. • Refer to and implement recommendations and support staff to ensure consistent implementation of MDT recommendations. • Ensure all documentation is completed and up to date and reviewed within timescales. • Keep accurate and objective records and make reports as required. • Use of and implementation of IT systems is an essential part of the role. Including an adaptability and wiliness to learn and implement new technological advances within the service • Perform such other duties appropriate to the appointment as may be assigned from time to time. Confidentiality In the course of the employment the appointee may have access to or hear information concerning the medical or personal affairs of people supported and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning people supported, staff, or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. The Services are under constant development, evaluation and review and changes to your Job Description may be required accordingly. Essential Qualifications, Knowledge & Awareness A relevant and appropriate third level qualification (Minimum QQI Level 7) in community development, health or education is essential An understanding of the Ethos of the Corlann Service is essential A full clean driving licence which qualifies you to drive on Irish roads is essential. A willingness to learn new ideas, develop new skills and attend appropriate training with a view to always striving to improve the quality of service being provided is essential Knowledge and awareness of various methods of person centred planning Experience A minimum of three years’ experience of working with people with an intellectual disability/ autism and complex needs is essential. Experience of programme development, implementation and review, specifically for people with an intellectual disability/autism, is essential. Practical experience of how to make social inclusion and community integration a reality for people with intellectual disabilities/autism is essential. Experience of working in a multi-disciplinary context is essential Practical experience of using various methods of person centred planning is essential Demonstration of team leadership experience. Competencies/Skills Knowledge Demonstrate a working knowledge of New directions and the EASI Tool Demonstrate a working knowledge of developing community based programmes and activities Researching and establishing integrated community based programmes. Establishing meaningful links with adult education centres and supporting the Person supported to attend classes. Ability to maintain a high level of confidentiality is essential Effective communication, interpersonal and team working skills are essential Be computer literate and have a working knowledge of information /IT systems Attributes Personal commitment to the vision and ethos of the Corlann South Services, expressed both in words and in style of working The ability to relate to people at all levels and to work as part of a team A high level of confidence, interest and enthusiasm and a positive attitude to people with an intellectual disability/autism is essential High level of flexibility and adaptability to change and available to work afternoons/evenings and /or some weekends as requested
Community Access Facilitators
THE ROLE The Community Access Facilitator will take a lead role in supporting people within the framework of New Directions. The Community Access Facilitator will work autonomously under the general supervision of their manager. The Community Access Facilitator will: 1) Empower people to live full and meaningful lives. To build their confidence and autonomy and explore/progress their career and life goals. 2) Enable adults with a disability to gain and maintain valued social roles (student, employee, volunteer, neighbour, friend) and to be recognised as equal citizens. 3) Work with adults with a disability, key staff, their nominated circles of support, and multidisciplinary team members through a person-centred approach towards the values of New Directions: person centred; community inclusion; active citizenship and quality services. 4) Provide supports within the framework of New Directions, guided by Human Rights Based Approach principles of participation, accountability, non-discrimination, empowerment, legality and an outcomes-based individualised approach to services for adults with disabilities. 5) Promote input and co-production of how their Day Services are planned and delivered so as to ensure that adults with disabilities shape policies and supports that affect them. 6) Support participation in decision-making at both the individual and the service design/ delivery level, addressing barriers to inclusion and advocating for structural change where required. 7) Respect the dignity and autonomy of the person, ensuring rights under the United Nations Convention on the Rights of Persons with Disabilities and equality legislation are central to all actions. 8) Work in both group and individual settings in the community with adults with disabilities and their nominated circle of support, promoting equality of opportunity to access a wide range of community-based services and mainstream opportunities (education, work, leisure, civic participation) on the same basis as the general population to meet their individual needs. 9) Promote positive risk taking, supporting individuals to make their own decisions and learn from new experiences. As a community facilitator in a day service, you will support adults with intellectual disabilities and autism, through a person centred approach, in achieving their full potential by facilitating them to engage in meaningful day activities based on their will and preference. The service will be in a day service environment, you will work as a member of a team under the supervision of senior staff in line with the principles of New Directions, promoting independence, choice, inclusion and meaningful community participation. You will work as part of the team and provide support on a planned basis. Networking and developing strong links within the community is an integral part of this role. Principal Duties and Responsibilities The Community Access Facilitator will: • Work collaboratively with the person supported, their nominated circle of support to co-produce person-centred plans with ambition and possibility. • Support the person to access mainstream opportunities (education, work, civic life) on the same basis as others, and to challenge structural barriers where they arise. • Promote advocacy and self-direction, ensuring the person’s voice is central to all planning and decision-making by supporting adults with a disability to speak up for themselves and make their own choices, making sure their views guide all planning and decisions. • Include people with a disability directly in identifying and managing risk, respecting their right to make informed choices even when those choices involve some level of risk. • Support social and community inclusion, recognising the diverse identities of people with disabilities who are supported (e.g. gender, Traveller identity, ethnicity, sexuality). • Provide respectful and dignified personal support, which may include assistance with eating, showering, dressing and toileting, when required. • Support the person with developing their skills in the areas of o Creating and maintaining valued social roles o Communication o Activities of daily living o Social Integration and the use of community facilities • Support the person to establish a circle of support and wider community connections. • Support the person to focus on outcomes/goals aligned with their person-centred plans. • Support the person to identify their strengths and areas of interest to enable active citizenship and community participation. • Support the person to identify who is best placed to support them to access valued roles in community. • Ensure that all activities and supports are monitored, maintained/reduced at an appropriate pace to ensure adults with a disability can sustain their valued social roles. • Introduce new experiences at a pace that enables the person to achieve success, addressing obstacles and other issues that may compromise achievement of agreed goals. • Seek out opportunities for the person to participate in social, work or training roles of their choice which are in socially inclusive settings and typical for a person of a similar age. • Assist the person to develop a full range of social relationships and valued social roles including developing friendships and social networks. • Empower the person to be a valued citizen in their local community, make choices and have ordinary life experiences. • Seek out opportunities for the person to experience a range of activities as a means of discovering their areas of interest, strength and conditions that will enable inclusion and citizenship. • Promote advocacy and self-direction through listening to the person’s wishes, supporting the person to make decisions and advocating on their behalf where required. • Explore and encourage the use of natural community supports by building interpersonal relationships in community with others. • Provide onsite support and mentoring to people who are accessing work experience in the local community. • Assist the person to identify and develop opportunities to experience volunteering, work experience, supported employment and pathways to full employment. • Promote and provide practical road safety awareness and travel training as required. • Facilitate the person to access mainstream educational programmes. • Identify and support the development of skills for self-directed living, including the delivery of training modules. • Assist with administration of medication, carrying out therapeutic interventions as prescribed by multi-disciplinary team /medical professionals, working collaboratively with the multi-disciplinary team. • Support the person to develop and maintain money management skills and ensure that petty cash used and any personal monies of individuals supported are properly accounted for. • Drive service vehicles as part of the role. Administration The Community Access Facilitator will: • Establish and maintain partnerships with organisations, including advocacy groups, to strengthen systemic change for inclusion. • Attend and participate in staff meetings, multi-disciplinary team meetings, planning and review meetings as deemed appropriate. • Ensure the privacy and confidentiality of the person whilst acknowledging the needs for professional sharing of information within the relevant staff team. • Ensure records and documentation are maintained to a high standard and storage of files is in line with data protection policy at all times. • Develop and maintain good relationships with the nominated circle of support of the person supported, their support circle and uphold and support their role in the person’s life. • Work with other organisations to create networks and share resources. • Contribute to the development of quality assurance systems and procedures. • Identify and collect data to measure outcomes, prepare reports as requested. Record not only outcomes but also barriers experienced by people supported, ensuring these inform service improvement and policy advocacy • Report on rights-related indicators (access to services, discrimination experienced, progress on autonomy and inclusion • Cover for other staff as required. Education & Training The Community Access Facilitator will: • Attend and participate in all staff training as deemed relevant by organisational policy and service manager. • Undertake relevant training and be informed of current developments in services for people with disabilities e.g. Person-Centred Planning, Personal Outcome Measures, Human Rights and Citizenship, “New Directions- Review of day services and implementation Plan 2012-2016”, Supported Self Directed Living. • Participate in committees and agency forums as directed by service manager. • Engage in the HSE performance achievement process in conjunction with Line Manager and staff as appropriate. Health & Safety / Risk Management The Community Access Facilitator will: • Stay informed of current Human Rights Based Approach developments, United Nations Convention on the Rights of Persons with Disabilities implementation, and national/international disability rights frameworks • Engage in training on anti-discrimination, cultural competence, trauma-informed practice, and intersectionality • Observe, report and take appropriate action on any matter which may be detrimental to the person’s supported care or wellbeing. • Adhere to all HSE policies and procedures and to all relevant Health & Safety legislation. • Enable positive risk taking and ensure this is documented in line with the person’s rights under United Nations Convention on the Rights of Persons with Disabilities and service policies. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Flexibility Employees are expected to have a high level of flexibility and a willingness and ability to develop new approaches to their work. Duties and responsibilities of any post in the Services are likely to change with the ongoing needs and developments of the Services. Employees will therefore be required to carry out such other duties appropriate to their employment as may be assigned to him/her from time to time. Confidentiality In the course of the employment the post holder may have access to, or hear information concerning the medical or personal affairs of individuals supported and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning individuals supported, staff, or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. ESSENTIAL Qualifications, Knowledge & Awareness • Possess a qualification in General Health and Social Care or Community and/or Youth Work, as recognised by Quality and Qualifications Ireland (QQI), formerly FETAC, at a minimum of QQI Level 5 on the National Framework of Qualifications (NFQ) (see Appendix 1 for list of qualifications) Or • Possess a relevant healthcare qualification at a minimum of QQI Level 5 on the National Framework of Qualifications (NFQ) Or • Hold an equivalent healthcare qualification from another jurisdiction • A good awareness of the ethos of Corlann South is essential. • An understanding and respect for working with people with an intellectual disability. • A willingness to learn new ideas, develop new skills and attend appropriate training with a view to always striving to improve the quality of service being provided is essential. • Be computer literate including proficiency in Microsoft Office with knowledge and proficiency of using information systems. • A full clean manual Irish Driver’s licence which qualifies you to drive on Irish roads and must drive service vehicles. Experience • 6 month’s experience of working with people with an intellectual disability. • Experience in completing effective reports • Experience of working as part of a team in service provision • Experience of supporting adults with varying degrees of intellectual disability • Knowledge of needs of adults with intellectual disabilities • Understanding of Health & Safety • Knowledge of the Ethos of Corlann • Good understanding of socialisation and recreational needs of people who use the services • Knowledge of working effectively within a multi-disciplinary team • Knowledge of how to support people who use the services to achieve personal outcomes • Knowledge of HIQA Regulations and responsibilities • Knowledge of current trends in intellectual disabilities services e.g. Rights based approach to Service Provision Skills & Abilities • The ability to work as a member of a team. • The ability to follow and take instructions. • The ability to use initiative, be flexible and adapt to change. • Good time-management skills and an organised approach to work are essential. • Good communication and inter-personal skills. • Demonstrate the ability to maintain professional relationships. • The ability to facilitate people to participate in local activities such as music, drama or sport/athletics is essential. Personal Attributes ▪ Personal commitment to the vision and ethos of Corlann South (formerly Brothers of Charity) with particular reference to respecting the dignity of the person, the principles of social inclusion and community integration. A high level of confidence, interest and enthusiasm and a positive attitude to people with an intellectual disability/autism is essential. Respect for the confidential nature of the services being provided. A willingness to learn new ideas, develop new skills and attend appropriate training with a view to always striving to improve the quality of service being provided.
Customer Service Co-Ordinator
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. Smurfit Westrock Cork is seeking a proactive and customer-focused individual to join our team as a Customer Service Co-Ordinator. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional service. The successful candidate will be a key link between our customers and internal departments, ensuring smooth communication and efficient order management. We are looking for someone who:
