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Complex Complaint & Error Specialist, Dublin/limerick/naas

AIBDublin/Limerick//Naas, Cork

Complex Complaint & Error Specialist, Dublin/Limerick/Naas Apply now » Date: 7 May 2024 Location: Dublin/Limerick/Cork/Naas, IE, IE Company: Allied Irish Bank Role: Complex Complaint & Error Specialist Location: 106 O’Connell Street, Limerick, Central Park, Dublin/Time House Naas and 66 South Mall, Cork  Hybrid working, which will include a blend of onsite and remote working. This role is being offered on a permanent, full-time basis. About the Role: In 2020, Customer Care and Group Conduct were brought together to form Customer Care & Outcomes (“CC&O”). Since then, CC&O have further centralised complaints from other areas to create a centre of excellence for complaints handling. Our focus of the new area is the delivery of fair customer outcomes while also meeting our regulatory responsibilities under the Consumer Protection Code and Consumer Protection Risk Assessment (“CPRA”). Key Responsibilities Include: What you will bring: Strong planning and prioritisation skills, particularly under pressure to meet team objectives. Team player who is also capable of working under own initiative, with evidence of being prepared to accept personal responsibility for actions. Customer focused individual, with proven experience in dealing with both internal and external customers at all levels. Experience dealing with or managing complex complaints. Experience in operational, technical/regulatory knowledge, combined with an empathetic and customer orientated approach. Minimum APA qualified or working towards full QFA qualification. This is an MCC role, so applicants who do not hold the appropriate qualifications cannot be considered. Life at AIB At AIB, we have a clear purpose - Empowering people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. If you feel you have what it takes, click apply and fill in the online application form. If you would like more information please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is 21 May 2024 Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Bank, Banking, Law, Human Resources, Finance, Legal, Customer Service Apply now »

11 hours agoFull-timePermanent

Senior Project Engineer, Additive

StrykerCork

Why engineering at Stryker? At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development. Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team:  https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team  ​ Senior Project Engineer - Additive Location: Stryker Anngrove, Stryker's state of the art Global Centre of Excellence for Additive Manufacturing. Contract: 12 months. Talents we are looking for: • Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports. • Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations. • Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. • Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities. • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. What you will be doing: About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

6 hours agoFull-time

Consultant Data Science

DellCork

AI/ML Engineer Data Science is all about breaking new ground to enable businesses to answer their most urgent questions. Pioneering massively parallel data-intensive analytic processing, our mission is to develop a whole new approach to generating meaning and value from petabyte-scale data sets and shape brand new methodologies, tools, statistical methods, and models. What’s more, we are in collaboration with leading academics, industry experts and highly skilled engineers to equip our customers to generate sophisticated new insights from the biggest of big data. Join us to do the best work of your career and make a profound social impact as a Data Science AI/ML Engineer on our Data Science team in Cork, Ireland. Working closely with the business, including stakeholders and essential partners internally at Dell Technologies, you will design, build and productionize end-to-end machine learning solutions & products for our business and customers. Be a part of a dynamic team shaping the future of data science and AI. At Dell Technologies, you’ll have the opportunity to work on groundbreaking projects and grow professionally in a thriving, innovative environment. We’re excited for you to discover the impact you can make as an AI/ML Engineer at Dell Technologies. You will: Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30th May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID: R234158 Dell’s Flexible & Hybrid Work Culture At Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

Just posted

Shift Runner

KFCCork

The ideal candidate would be covering our Douglas Stores. Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud… As a Shift Runner you will be providing direct support to the Restaurant General Manager. You’re an authentic brand ambassador who also happens to love our chicken and chips. Our Shift Runners have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks. You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it. We like to think of our people as the 12th secret ingredient of our famous recipe. It’s our ‘other’ SECRET. As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out WHO WE ARE Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC. It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too). OUR RESTAURANT CULTURE We do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do. That got you cluckin’ excited? Apply now - there might just be a seat for you at the Colonel’s table…

Just posted

Customer Assistant

LidlGlengariff Road, Bantry, Cork€14.80 - €16.90 per hour

Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.  We are as flexible as you are. We have different shifts to suit your lifestyle. Come and speak to us to see what we can offer you. This may be your next career move! As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.  What you'll do What you'll receive Through our salary system, we ensure pay equality across all positions at Lidl • €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below)• Unsocial hours worked (12am to 7am) • 20 days holidays per annum pro rata• Company pension after 1 year• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Mobile and broadband discounts with Three network• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 • Basic Rate €14.80 • €18.50 (Unsocial Hours) • €22.20 (Overtime/Sundays) • €29.60 (Bank Holiday)  Year 2 • Basic Rate €15.35 • €19.19 (Unsocial Hours) • €23.03 (Overtime/Sundays) • €30.70 (Bank Holiday)  Year 3 • Basic Rate €15.90 • €19.88 (Unsocial Hours) • €23.85 (Overtime/Sundays) • €31.80 (Bank Holiday)  Year 4 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity

Just postedFull-time
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