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Loyalty & CRM Manager

Applegreen StoresDublin

Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people. Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard an experienced Loyalty & CRM Manager to join our new team and lead the development and management of the loyalty program. This role will form part of the Commercial team and reports to the Head of Digital & Partnerships. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreenseamlessly and adopt a hands-on approach to their role. Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: · Develop the product vision and roadmap for the loyalty platform to deliver the best consumer experience, driving customer acquisition and conversion. · Lead planning sessions to translate business requirements into feature requirements. Effectively document requirements and work with external digital technology providers to plan and execute loyalty product development. · Manage feature delivery plan, ensuring key release dates are met on time and on budget. · Own the loyalty programme and campaign calendar. Management of the roadmap of benefits, rewards & campaigns including supporting communications programme. · Design, manage and deliver the CRM strategy to maximize customer acquisition [in-store and online], loyalty, retention, and lifetime value. · Leverage CRM tools to develop meaningful segmentation, personalise and optimise promotional offerings and develop automated workflows. · Work closely with the Partnerships Lead to build and manage the loyalty partner portfolio. · Support the Customer Services team in any loyalty related queries. The Candidate should have the following: Qualifications, experience & skills · 6+ years with direct experience in loyalty and CRM communication programmes in-house [preferably in retail or hospitality industry] or agency. · Deep understanding of digital technology development processes for iOS/Android App and mobile platforms. · Strong technical acumen and understanding of digital and retail technologies, including but not limited to point of sale systems, payments processing systems, integration architecture, database management, customer segmentation, app development and tracking/tagging. · Strong analytical skills with the ability to extract customer insights to guide loyalty program strategies. · A comprehensive understanding of email marketing / SMS / notification channels. · Attention to detail and strong project management skills. · Strong interpersonal skills that allow you to speak to both technical and non-technical audiences. Additional key skills & attributes: · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Ability to execute directly at high quality and pace. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · A ‘can do’ attitude and a positive solution focused mindset. · Has strong commercial acumen and a focus on delivering value to the business. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · Be a self-starter, and also be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen. · Is resilient and calm under pressure and comfortable dealing with ambiguity. · Has sound judgement and objective logical decision-making skills. · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Willing to travel ad hoc if required. Illustrative Application & Screening Process (subject to change): · Application Process: o Please submit an up to date tailored CV (max 2 pages). · Interview & Selection Process: o Two interview rounds will be required for this role.

1 day ago

Digital Product Manager

Applegreen StoresDublin

Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people. Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard an experienced Digital Product Manager to join our new team and play a lead role in the end-to-end delivery of our digital products. This role will form part of the Commercial team and reports to the Head of Digital & Partnerships. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreenseamlessly and adopt a hands-on approach to their role. Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: Additional key skills & attributes: · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Ability to execute directly at high quality and pace. · Strong interpersonal skills that allow you to speak to both technical and non-technical audiences. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · A ‘can do’ attitude and a positive solution focused mindset. · Has strong commercial acumen and a focus on delivering value to the business. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · Be a self-starter, and also be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen. · Is resilient, calm under pressure and comfortable dealing with ambiguity. · Has sound judgement and objective logical decision-making skills. · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Willing to travel ad hoc if required. Illustrative Application & Screening Process (subject to change): · Application Process: o Please submit an up to date tailored CV (max 2 pages). · Interview & Selection Process: o Two interview rounds will be required for this role.

1 day ago

Administrator

Applegreen StoresBalbriggan, Dublin

Administrator - Applegreen Balbriggan M1 What will I be doing as a site administrator Member at Applegreen? You will play a vital role in supporting the operations of our business. · Assist the site director with the Operation on the Business strictly in accordance with Applegreen Operations System Manual. · Carry out general administrative duties such as Cash Management, Stock Control and maintaining staff levels · Ensure correct staffing of store, and that staff have completed all training and that employee documentation is signed, scanned and filed. Why should I join The Applegreen Team? Benefits 1. All staff will be entitled to a colleague discount card that offers 100% off our Bakewell Deli foods and all hot drinks. (Up to €10 savings a day, 2. Bike to Work Scheme (Available after 6 months of service) 3. HSF health plan for everyone from under €2.50 a week 4. Employee Assistance Programme run by the HSE offers free counselling on personal, family, work and money matters. Training and Development We as a company are constantly growing our business, but it`s our people driving its success. 1. The Educational Training Board offers retail training courses through the Applegreen Academy 2. We offer fantastic career opportunities, and a great deal of our promotions are internal. Charity At Applegreen we truly believe in the power of community and so, The Applegreen Charitable Fund that was set up to raise vital funds to support Irelands Children. By working at Applegreen you will assist in raising money for our charity partners, Barretstown. The charitable fund pledges to raise €1 million in the next 3 years. INDHP

1 day ago

Assistant Company Secretary

AIBDublin

Assistant Company Secretary, Dublin Apply now » Date: 15 May 2024 Location: Dublin, IE, IE Company: Allied Irish Bank Role: Assistant Company Secretary Location: Molesworth Street, Dublin 2 (Hybrid Remote) This role is being offered on a permanent, full-time basis. Do you like working in a fast-paced dynamic environment? Are you looking for an opportunity to further develop your career in a highly motivated and energised team? About the role: This is an ideal position for a motivated individual, who is passionate about enabling best in class corporate governance standards in a listed financial services environment, delivering value to our key stakeholders whilst working in a collaborative team. The Corporate Governance Team, which is part of the Legal and Corporate Governance function, ensures there is a simple, efficient, and compliant corporate governance structure in place to support the Group. We provide secretariat support and corporate governance advice to the Executive Committee, Board Audit and Risk Committees, as well as the Board advisory Committees. We drive and monitor compliance with legal and regulatory corporate governance requirements, including the CBI Corporate Governance Requirements for Credit Institutions, the UK Corporate Governance Code, relevant EBA requirements and Related Party Lending Obligations. This role requires initiative, attention to detail and excellent communication skills. You will also need to effectively manage relationships, to work with senior executives and Directors, and be able to learn and adapt quickly. Key Responsibilities Include: What you will bring: Minimum 8 years’ experience working in a corporate governance or company secretarial role in the recent past, or in an assurance, audit, finance or risk function, with a broad understanding of AIB’s core businesses and operations. Experience of working in a regulated financial services environment and/or experience gained within a listed company would be advantageous. Strong communication and stakeholder management skills with proven confidence and ability to influence stakeholders. Ability to work efficiently under pressure, in a fast-paced environment and manage competing priorities with tight deadlines. Ability to work collaboratively with others to achieve shared objectives. A relevant business or accounting qualification desirable. Part qualified or ICSA qualified would also be an advantage. Life at AIB At AIB, we have a clear purpose - empowering people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard for Diversity and Inclusion. We work to ensure that AIB is a place where diversity is welcome, everyone can thrive, and inclusion is a universal experience. Our working environment is one in which talented individuals of all backgrounds can realise their full potential, enjoying rewarding careers in the service of our customers. If you feel you have what it takes, click apply and fill in the online application form. If you would like more information or have any special requirements or needs that would support you during the recruitment process then please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is Wednesday 29th May 2024 Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Compliance, Bank, Banking, Law, Human Resources, Legal, Finance Apply now »

1 day agoFull-timePermanent

E-commerce Customer Service Assistant

PandoraGrafton Street, Dublin

The e-commerce team in Ireland are looking for a customer service assistant who continuously strives to achieve outstanding customer service. We are currently looking to recruit for an assistant with exceptional inter-personal skills and excellent administration experience.  This role is based in our fulfilment centre in Grafton Street, Dublin but occasional travel may be required to other Pandora locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiters looking forward to receiving your application.  About Pandora  The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.  We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People  Our global workforce is made up of over 26,000 passionate people who, in 2021, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life. What to expect from the role

1 day agoFull-time

Legal Executive

HOS Partners LLPDublin

HOS Partners LLP Solicitors are seeking a Legal Executive with experience in working in a legal practice particularly in the area of property to join their growing commercial property team. The ideal candidate will have excellent attention to detail, strong IT skills, be able to plan and prioritise tasks and an ability to work on their own initiative and to manage time effectively. Responsibilities will include: If you wish to apply for this role please email a CV and cover letter to: info@hos.ie

1 day ago

Deli Assistant

SuperValuKilliney, Dublin

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.

1 day agoFull-time

Sales Assistant Online Grocery, Clondalkin

Dunnes StoresDublin

Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. The successful applicant will support our home delivery service by selecting products in store for our online customers and ensuring that their standards and expectations are met. The role requires you to use your product knowledge to ensure the products that are picked are of the highest quality and freshness and to ensure any substitutions are appropriate. Products are then packed in such a way they arrive at the customers’ home in perfect condition. To support the timely delivery of these products the ideal candidate must be available for a 5:00am start. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Dunnes Stores is an equal opportunities employer.

1 day ago

Deli Assistant, Swan Centre

Dunnes StoresRathmines, Dublin

Deli Assistant with Baxter & Greene Market Deli  Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time.  Baxter & Greene is a contemporary and stylish Market Deli where carefully selected products are freshly prepared and cooked every day in store by our team of skilled chefs and delicatessen staff. By using innovative and creative ideas, our team endeavour to produce and present wholesome food of an exceptionally high standard.  We are currently looking to recruit vibrant, passionate individuals into the role of deli assistants to join the team in our Baxter & Greene concept in store. Our deli assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about fresh food and retail.  Suitable candidates should have some experience of working in a customer-facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. Experience in food preparation is not essential while the ability to cook from scratch along with an interest in current food trends is preferable. As a deli assistant, you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment as well as promoting our unique brand.  Key Skills Dunnes Stores is an Equal Opportunities Employer.

1 day ago

Assistant Company Secretary

AIBDublin

Assistant Company Secretary, Dublin Apply now » Date: 15 May 2024 Location: Dublin, IE, IE Company: Allied Irish Bank Role: Assistant Company Secretary Location: Molesworth Street, Dublin 2 (Hybrid) This role is being offered on a permanent, full-time basis. About the Role: The role involves supporting the Group Company Secretary in providing professional corporate governance and secretariat services to the Chair, Board of Directors, and Board Committees of AIB Group plc, Allied Irish Banks, plc, and retail shareholders, and promoting best practice in corporate governance in line with AIB’s policies and guidelines, regulatory, statutory and listing requirements, company law and market practices. This role requires initiative, attention to detail and excellent communication skills. You will also need to effectively manage relationships with a number of senior stakeholders, working with senior executives and Directors, be able to learn and adapt quickly and be comfortable with technical subject matter areas, for example, risk management and financial reporting requirements. Key Responsibilities Include: Life at AIB At AIB, we have a clear purpose - Empowering people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. If you feel you have what it takes, click apply and fill in the online application form. If you would like more information please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date isWednesday 29th May 2024 Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Compliance, Bank, Banking, Law, Human Resources, Legal, Finance Apply now »

1 day agoFull-timePermanent
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