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Advocacy Officer x3

Patient Advocacy ServiceNationwide€32,937 - €42,573 per year

The Patient Advocacy Service is seeking to recruit 3 Advocacy Officers for a Full-time Fixed Term Contract (end dated June 2021). In line with public health advice, the successful candidates will work from home until June 2021 and can therefore be based anywhere in Ireland. Occasional Dublin office visits will be required, which will include two days per week for the initial six weeks to support induction and onboarding. The Patient Advocacy Service is a new service which provides a free and independent service to support users of public acute hospitals making or intending to make a formal complaint through the Health Service Executive (HSE) investigation process in “Your Service Your Say”, and for patient safety incidents. The contract for the Patient Advocacy Service was awarded to the National Advocacy Service for People with Disabilities following a competitive tendering process. Reports to: Advocacy Team Lead Salary: €32,937 to €42,573 (It is anticipated that new entrants to the National Advocacy Service will be appointed on the 1st point of the scale however, incremental credit, should it be awarded, will be based on previous relevant experience as set out on application form). National Office Location:   This is a remote working contract until June 2021, however travel to the National Office in Dublin will be required two days per week for the initial six weeks and thereafter from time to time as required. Hours: The position is full time 35 hours per week and may involve working some unsocial hours. The position entails travel; therefore access to use of a car is a requirement for the post. Advocacy Officers will be asked to obtain Garda Clearance before they begin work. A national panel may be formed of qualified candidates from which Advocacy Officer posts which arise prior to June 2021 will be filled, should vacancies arise in this period. Application Procedure: Download Advocacy Officer Job Description and Person Specification Download Advocacy Officer Application Form The completed application form and a covering letter should be emailed (as an attachment) to recruitment@patientadvocacyservice.ie (stating ‘AO’ in the subject line). Shortlisting may apply. Canvassing will disqualify. Applications and covering letter must be typed. CVs, late or incomplete applications will not be accepted. CLOSING DATE FOR RECEIPT OF APPLICATION: 2pm on the 5th October 2020 The National Advocacy Service is an equal opportunities employer

Just postedFull-timeWork from home

Creative Director

CameoWork from home

At Cameo, we make impossible connections possible. Our platform allows fans to get personalized messages from their favorite athletes, actors, influencers and more. Not gonna lie, it’s pretty magical. And now we’re looking for passionate, hardworking humans to help take Cameo to the next level. 🚀 Our #Fameo means everything to us. Join a stellar team of smart, curious and driven individuals, and experience a rocketship from its earliest days. 📈 Best in class. We’ve been named one of LinkedIn’s Top 50 Startups to Work For, voted one of America’s Best Startup Employers by Forbes and the #1 Most Innovative Social Media Company by Fast Company. 🌎 Work from almost anywhere. We’re a global company, headquartered in Chicago, IL and Venice, CA. You will be one of the first hires in Mexico (but you can work pretty much wherever you have Internet! 💰Get all good stuff. Competitive salaries, Equity, Health insurance, 401(K), and opportunities to connect with Talent on Cameo (looking @ you, Snoop Dogg). Come to work every day knowing your efforts will have a material impact, shaping the direction of the next great tech company! About the role: As a Creative Director, you’ll spearhead Cameo’s ever-evolving brand and visual identity, leading a team of designers to produce creatives that consistently outperform and shape pop culture. You will be the steward of Cameo’s branding across the customer journey, from high-impact awareness touchpoints to lower funnel creatives. You’ll raise the bar for everything creative on Cameo. In order to support a fast growing tech company like Cameo, your team will focus on telling our brand story while staying focused on driving growth. Your team will own projects from start to finish, and collaborate with a cross-functional team of marketers to directly impact the bottom line. What you’ll be doing: Please include any links to your portfolio in your cover letter and/or resume. Cameo is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Cameo celebrates and embraces diversity.

17 days agoFull-timeWork from home

CRM Manager

CameoWork from home

At Cameo, we make impossible connections possible. Our platform allows fans to get personalized messages from their favorite athletes, actors, influencers and more. Not gonna lie, it’s pretty magical. And now we’re looking for passionate, hardworking humans to help take Cameo to the next level. 🚀 Our #Fameo means everything to us. Join a stellar team of smart, curious and driven individuals, and experience a rocketship from its earliest days. 📈 Best in class. We’ve been named one of LinkedIn’s Top 50 Startups to Work For, voted one of America’s Best Startup Employers by Forbes and the #1 Most Innovative Social Media Company by Fast Company. 🌎 Work from almost anywhere. We’re a global company, headquartered in Chicago, IL and Venice, CA. But as long as you’ve got WiFi, let’s chat. 💰Get all good stuff. Competitive salaries, Equity, Health insurance, 401(K), and opportunities to connect with Talent on Cameo (looking @ you, Snoop Dogg). Come to work every day knowing your efforts will have a material impact, shaping the direction of the next great tech company! About the role: As CRM Manager, you will work as part of the growing marketing team at Cameo and report into the CRM Lead. We think this is a dream job for a savvy, creative and motivated CRM expert and we could not be more excited to work together! What you’ll be doing: Cameo is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Cameo celebrates and embraces diversity.

17 days agoFull-timeWork from home

Senior Product Manager

Work from home

At Cameo, we make impossible connections possible. Our platform allows fans to get personalized messages from their favourite athletes, actors, influencers and more. Not gonna lie, it’s pretty magical. And now we’re looking for passionate, hardworking humans to help take Cameo to the next level. 🚀  Our #Fameo means everything to us.  Join a stellar team of smart, curious and driven individuals, and experience a rocketship from its earliest days. 📈  Best in class.  We’ve been named one of LinkedIn’s Top 50 Startups to Work For, voted one of America’s Best Startup Employers by Forbes and the #1 Most Innovative Social Media Company by Fast Company. 🌎  Work from almost anywhere.  We’re a global company, headquartered in Chicago, IL and Venice, CA. But as long as you’ve got WiFi, let’s chat. 💰 Get all good stuff.  Competitive salaries, Equity, Health insurance, 401(K), and opportunities to connect with Talent on Cameo (looking @ you, Snoop Dogg). Come to work every day knowing your efforts will have a material impact, shaping the direction of the next great tech company! Culture and Values: Check out our Key Values profile About the role: We’re looking for a Senior Product Manager to lead one of our core product squads, helping to develop the strategy and objectives, while working with a dedicated engineering team to execute. You will master our analytics suite and work closely with design, engineering, data, and sales to improve a product that literally makes our users laugh and cry on a daily basis. We’re growing quickly, and we think this is a dream job for an extremely talented product manager. A few things about yourself: All salary ranges are dependent on individual experience and expectations. Cameo is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Cameo celebrates and embraces diversity

17 days agoFull-timeWork from home

Senior Vendor Manager (remote)

Work from home

Prospects and clients we serve:  Amazon, Formlabs, Daimler, Lenovo, Amadeus, Swissport and many more. Responsibilities:

17 days agoFull-timeWork from home

Community Manager

Work from home

At Grow Remote we’re driven by the vision of a world where employment is both visible and accessible to everyone everywhere. We started with a group of 24 people in a WhatsApp group who were mission-driven with a bias for action. We’re grounded in our values. We are human. We empower others. We champion others. We assume good intent. We believe that local impact is the most powerful tool in national change, and we can make that happen.  1.5 years in, having engaged over 1million, ran over 200 educational events, built the first national training course in remote and raised 500k, we’re hiring for our first Community Manager Changing Ireland will take a collective effort and the community manager will be the cornerstone in bringing everyone together. The role will include: Practicals Report to: General Manager Equipment: We will supply you will the tools you need to do your job well (MacBook Pro, screen, peripherals) Benefits: Great salary, flexible working hours & the chance to fundamentally change Ireland Location: Anywhere on the island of Ireland - fully remote

17 days agoFull-timeWork from home

Associate Customer Success Manager

KlaraWork from home

Associate Customer Success Manager at Klara - Remote Company Description: The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies. But healthcare communication today is broken. It’s disconnected, siloed, antiquated, and highly inefficient — and in worst-case scenarios, it’s even responsible for lost patient lives. We’re trying to fix that. Klara’s mission is to transform communication in healthcare, so all patients can receive great care. We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves. Though our mission is big, our team is still small. And that’s where you come in. We are a Series A startup that’s growing quickly, with plenty of interesting challenges to tackle and foundations to build. It’s an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users’ lives better. And we believe in the power of a talented team that can accomplish anything — even revolutionizing healthcare. About the Role: As a Associate Customer Success Manager, you will work with SMB clients who have just purchased Klara to ensure they’re able to see value quickly and efficiently. Not only will you have to ensure they’re hitting milestones but you will need to constantly strive to ensure they have an amazing experience doing so. This role will require the ability to multitask, project manage and quickly grasp the intricacies of your client’s workflows. The position demands a hands-on and results-oriented individual with strong communication and problem-solving skills. It is important that applicants have a proven track record of guiding clients from signing to value. You will also be responsible for the long term relationship with this customer after onboarding. You will need to provide clear expectations and timelines to manage the relationship with the customer for future success. In addition to helping clients implement Klara, you will be asked to partake in the design of the implementation and account management processes. You should be capable of coming up with process improvements, validating their worth, and communicating their benefit to your teammates. Responsibilities: ● Get customers to value as fast as possible. Your main KPI will be time to value. ● Responsible for being the primary contact during the initial implementation process and post-live through the adoption phase in the customers lifecycle. ● Demonstrate and train practice leads and end users on how to utilize Klara. ● Coordinate with phone providers and website managers to ensure voicemail integration & chat messenger are setup correctly. ● Troubleshoot any issues that will inevitably come up and offer solutions to remediate ● Identify at-risk implementations and escalate solutions as needed ● Monitor customer health post go live and ensure usage ● Become the customer advocate to drive cross-functional teams across development, product management, and support Requirements: ● 3+ years of customer facing experience preferably at a B2B SAAS company ● Excellent customer relationship and customer service skills ● Solid communication, listening, and writing skills ● Basic understanding of how phone systems work is a plus ● Clear ability to problem solve and resolve client issues ● Organized and reliable: able to work independently with little direction when necessary. ● Excellent communication skills ● Knowledge of the Healthcare space, private medical practices in particular ● Full cycle customer success management experience

17 days agoFull-timeWork from home

Associate Customer Support Representative

KlaraWork from home

Associate Customer Support Representative at Klara - Remote Company Description: The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies. But healthcare communication today is broken. It’s disconnected, siloed, antiquated, and highly inefficient — and in worst-case scenarios, it’s even responsible for lost patient lives. We’re trying to fix that. Klara’s mission is to transform communication in healthcare, so all patients can receive great care. We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves. Though our mission is big, our team is still small. And that’s where you come in. We are a Series A startup that’s growing quickly, with plenty of interesting challenges to tackle and foundations to build. It’s an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users’ lives better. And we believe in the power of a talented team that can accomplish anything — even revolutionizing healthcare. About the Role: The Customer Success team at Klara is responsible for onboarding and relationship management throughout the customer’s lifecycle. Experience is our top priority and a large part of this is ensuring that customer questions, issues, and concerns are addressed in a timely and adoption driven manner. In this role, you will report to the Head of Customer Success. A Customer Experience Associate will be expected perform the following: ● Deliver exceptional customer service through phone, email, and live chat, constantly striving to make things better, faster and smoother for the customers. ● Take a service- and solution-oriented approach to all interactions, using strong judgment to balance being policy-driven with making it right for the customer ● Advocate on behalf of the customer to ensure a consistent and valuable experience for each customer ● Recommend product improvements based on customer feedback, using both qualitative stories and quantified data ● Liaise cross-departmentally between Customer Experience, Operations, Marketing and Product teams ● Identify opportunities and drive solutions to enable efficiency, specifically thinking about automation and improved back office tools for your team Requirements: ● 1+ years in customer service or a service-oriented role (at a startup is a major plus) ● Ability to communicate clearly, confidently, and enthusiastically via phone, email, and chat ● Strong judgment and a service- and solution-oriented approach ● You are skilled at managing ambiguous situations ● You have excellent written communication skills ● You have a desire to influence and change processes in a fast-paced startup environment ● Experience with process improvement and development. ● Ability to work diligently through tickets, requests, queues in order to hit defined productivity metrics. ● Resourcefulness!

17 days agoFull-timeWork from home

Business Developer

PrismicWork from home€35,000 - €41,000 per year

Business Developer €35k – €41k • No equity As a Business Developer, your role is to grow business! You will run through our growing list of users and testers from all over the globe, identify and prioritize business opportunities, organize inspiring demos with the customer success team's help & build offers adapted to the client's usage scale. And of course close deals! If you're an energetic and entrepreneurial-minded individual, this is a unique opportunity to grow and play in a fast-paced, startup environment. Your responsibilities at prismic.io QUALIFY LEADS AND BUSINESS OPPORTUNITIES and prepare to scale with the customer success team PROSPECT KEY ACCOUNTS across various industries, engaging with stakeholders, from marketers to developers to C-Suite ORGANISE DEMOSonline BUILD OFFERSadapted to the client's usage MANAGE THE FULL SALES CYCLE from lead to close for businesses of all industries and sizes GROW NEW REVENUE detecting expansion and upsell opportunities by analyzing the platform's usage data IDENTIFY UPSELL OPPORTUNITIES and build great partnership with your accounts ENGAGE WITH PRODUCT AND ENGINEERING to build a business-driven product strategy Requirements: 1 to 4 YEARS EXPERIENCE IN A FULL-CYCLE SALES position ideally in SaaS PROVEN TRACK RECORD of demonstrated long-term customer retention STRONG COMMUNICATIONS SKILLS verbal and written English EXCEPTIONAL FOLLOW-UP AND ORGANIZATION SKILLS to master long and short term cycle ABILITY TO COLLABORATE with Designers and Engineers PROVEN NEGOTIATION AND CLOSING in complex sales cycles in highly competitive markets EMPATHY TO UNDERSTAND CUSTOMER NEEDS ideally with a background in tech products Please send us any relevant information with your application. We're looking forward to having you onboard!

17 days agoFull-timeWork from home

Front End Developer [Remote]

BitfinexWork from home

About Bitfinex Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming interest in cryptocurrency trading. Since then, our team has gained invaluable experience whilst cementing our spot as the go-to platform for digital asset traders and institutions. Our Mission Our aim is to create a free and accessible global digital economy by disrupting the current financial services industry. Our team is  entirely remote , composed of individuals with an ownership mentality; no one waits to be told what to do. Each member of the team is a highly motivated self-starter that is comfortable with autonomy and believes in lifelong learning. When we’re not working, we’re dreaming about it. We place our egos aside and thrive within a culture that fosters one another from the birth of a concept to launch of a product.  At Bitfinex you have the freedom to work as you please - all that matters is execution.  Join us and help lay the foundation for a decentralized future. Key responsibilities As a Front-end Developer, you will be a part of the team that works on the development of the Bitfinex web and mobile applications. This includes: New Features  - Bitfinex continuously strives to create innovative new features in order to provide the most professional trading experience for customers. These are developed and deployed using agile methodologies, to ensure the user experience remains the best in the industry. Scalability  - The web application must remain effortlessly smooth, responsive, and real-time for customers as the platform continues to scale to accommodate new user growth. Data Visualisation  - The data we present to our users is the result of tailored algorithms, on top of the incredible amount of data our platform produces daily, and we continue to experiment with new ways to display this most effectively. Design  - Build beautiful reactive applications and trading tools. Requirements To enjoy this role, you should possess the personal attributes and experience outlined above. On top of this, we expect you to be:

17 days agoFull-timeWork from home
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