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Lead Development Researcher - German Speaking - Register Your Interest Today

ZendeskDublin

Job Description Are you looking for your first break within Sales, or a chance to continue and grow your Sales career in the tech industry ? Do you speak English and German? Then apply today in order to register your interest for upcoming roles! Please note that this role is for pipeline purposes and as soon as we get the opening, one of our recruiters will reach out to you! We are always looking for an ambitious and motivated recent graduate to join our Sales team as a Lead Development Researcher (6-9 months internship with the view to go permanent after) Zendesk is the world’s leading Customer Support Platform and we are expanding quickly with a suite of products our customers love! We are looking for hardworking individuals to expand our footprint with key European brands, through strategic, ambitious, and innovative prospecting. Our hyper growth creates more opportunities to progress faster. We want to develop and support you in a career to become a top sales professional in the future! Your main responsibility in this role will be to help research potential customers and target businesses that would benefit from the suite of products Zendesk can provide. What you get to do every day: ● Ensure data-integrity through regular de-duplication and clean-up procedures ● Communicate regularly with the Sales Development, Marketing, Sales Operations, and Sales Enterprise Teams ● Build a fantastic first impression to prospects and customers while assisting the team on building a pipeline for Marketing and Sales ● Build out accounts and contacts in Salesforce ● Provide additional support that the Marketing and Sales Development teams may need ● Build up experience working in a Multicultural team serving markets in Europe, Middle East and Africa ● Focus on building a great team environment for a fun and energetic atmosphere What you bring to the role: ● Pursuing a BS/BA or a recent graduate ● Demonstrated success at meeting targets ● High energy and strong team ethic ● Goal oriented ● Experienced using Salesforce (bonus points) ● Self-motivation Fluency in German and English Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

16 hours agoPermanent

Lead Development Representative

ZendeskDublin

Job Description Are you looking for your first break within Sales, or a chance to continue and grow your Sales career in the tech industry?  We are always looking for an ambitious and motivated recent graduate to join our Sales team as a Lead Development Researcher (6 month internship contract with the view to go permanent after). This role could be the start of an incredible career journey in sales for you, and is an integral part of the continued success and growth of Zendesk across EMEA. We are looking for exceptional sales talent that will play a key role in driving new business for our sales organisation. Zendesk is the world’s leading Customer Support Platform and we are growing our EMEA business incredibly fast on the back of the success and value that our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly talented, ambitious and fun sales professionals who embody Zendesk’s unique culture. The ideal candidate will have a proven track record of overachieving in a fast paced dynamic environment. You will: #LI-KT1 Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.  More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

16 hours agoPermanent

Full Stack Developer Java/Python Contract

SpringDublin€500 - €550 a day

My client a leading global name is in urgent need of a talented and experienced Full Stack Developer Java/Python to join them on a contract basis. Candidates will be developing solutions to radically restructure and simplify systems across a range of functions such as transaction processing, workflow, data management, ETL and reporting processes. You will be developing full end-to-end features through the entire technical stack of UI, Application Server, database and build/deployment technologies. You will be Working in an Agile team with globally distributed technology partners. Successful candidates will have skills, experience in delivery of software solutions and features across the entire technology stack. You will be experienced working with large enterprise-level projects. You will have experience delivering within an automated CI/CD environment. You will have Experience working with some or all of the following : Service oriented architecture, distributed system or Microservices. Working with large relational databases and object stores. Managing and manipulating large data volumes. Realtime data and transactional services. You will have Proven programming ability in one or more industry standard languages (Python, C#, Java, etc) and associated app services / middleware. It would be nice to have, Experience driving architectural thought and gaining traction for technical initiatives and ideas. Experience using OOA/OOD/OOP Design Patterns. UI/UX design and development skills (angular/React).AI/ML experience, RPA,BI reporting. This role will be remote however candidates must be in Ireland to avail of this opportunity Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement

17 hours agoPermanentTemporary

Retail Betting Assistant

Paddy PowerBallymun Plaza, Dublin

YOUR ROLE IN THE TEAM? Paddy's Retail Betting Assistants are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey. We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don't worry if you've never worked in the betting industry before, we'll give you the knowledge… but it's your attitude that counts! Does this sound like you? If so, keep reading! HOW WE DO IT? We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions. Other duties will include:

19 hours agoPart-timePermanent

Executive Assistant - 2 Positions Available

UCDDublin

1. Executive Assistant, Administrative Services, UCD Registry - Permanent Position - with 6 month panel for Permanent and Temporary Roles Position Summary Administrative Services, in UCD Registry, provides efficient and well supported services to students and colleagues across the university in areas that include registration, curriculum management, student record management, fee payments, training and student services. The unit is comprised of the following teams: the Curriculum Team; Student Records; Fee Payments; the Student Desk & Systems & Data Services. Administrative Services also delivers support in demand and capacity management, timetabling, process review and renewal, and other projects and activities that arise in the course of Registry’s services. The successful candidate will work in one of the Unit’s Teams. This work will involve supporting the accurate execution of important operational processes e.g. key registration activities, the provision of support and information for students, colleagues and third parties, participation in the continuous improvement of unit processes, and contribution to the life and development of the team and unit. In the context of a service and support focus, the successful candidate will also work closely with colleagues within Administrative Services, within Registry and across the university. The unit reports to the Director of Administrative Services. Principal Duties and Responsibilities ● Support the team lead in ensuring the successful delivery of accurate and timely operational processes and work with systems for which the team and unit is responsible. ● Support the team lead in the development and delivery of the annual planning for Administrative Services. ● Assist in the development and implementation of continuous improvement plans. ● Under the direction of the team lead liaise with other units in Registry and the relevant Administrative Units (Programme Offices, School Offices etc.) in the pursuit of overall UCD goals. ● Support the unit’s initiatives; participate in project teams, in conjunction with other units, in new or further developments of processes and systems. ● Support staff within the university across a wide variety of administrative and technical activities – e.g. assisting staff in the use of new systems, procedures. ● Support students through the services provided by Administrative Services with complete professionalism at all times and a commitment to first class customer service. ● Provide, support and guidance to temporary staffTo carry out other relevant duties as assigned by team lead or nominee. Mandatory Education and Qualifications ● 1-2 years’ professional or customer services experience working in either a large organisation or a third level institution and/or a third level degree. Functional Competencies ● Business Analysis: evidence of ability to contribute to a continuous improvement culture ● Operational Resilience: excellent speed and accuracy in processing routine tasks to the highest standard ● Support, Guidance and Advice: a proven ability to interact with, negotiate with, and influence others ● Technical Acumen: excellent IT skills and an ability to quickly learn new systems Core Competencies ● Managing Change - evidence of taking a positive approach to tackling work and embracing change. ● Building Relationships - proven ability to Build effective working relationships ● Organisational Awareness - some familiarity of UCD, particularly Registry, and of the Higher Education Sector in Ireland ● Planning & Organisation - proven organisational skills with an ability to plan and organise own work effectively to ensure deadlines are met ● Communicating Effectively - outstanding interpersonal and communication skills, both written and verbal, with an ability to deliver communication that is clear, unambiguous, transparent, and consistent with UCD’s Values ● Taking Initiative - capable of working independently with limited supervision and makes suggestions for improvements in own work area ● Service Focus & Innovation - some experience in a customer environment or demonstrates a strong understanding of customer needs with an ability to provide high-quality products and services to meet expectations of all internal and external stakeholders Desirable ● Knowledge of University information systems or similar administrative systems and/or familiarity with CRM systems and practices Salary Scale: €25,445 - €40,594 per annum Closing Date: 22nd October 2020 at 5 p.m. 2. Executive Assistant, UCD Access and Lifelong Learning, Specified Purpose, Temporary and permanent panel Position Summary The role of UCD Access & Lifelong Learning (ALL) is to support the University to become a diverse and inclusive scholarly community. Reporting to the Director or their nominee, this Senior Executive Assistant will be a key member of the ALL team. The successful candidate will contribute to the University’s commitment to widening participation and enhance access for all students, fostering an inclusive environment that mainstreams diversity and equality. The postholder, reporting to the Director, Access and Lifelong Learning or his/her nominee, will be part of the Operations Team in the Access and Lifelong Learning Centre. The Executive Assistant will play a key role in supporting staff across the Access and Lifelong Learning team and support the delivery of the ALL Work Plan. The appointed candidate will have experience of working with a diverse student cohort in an education or community setting. Principal Duties and Responsibilities General Administrative Support Work as part of the Operations Team to provide  To foster and provide a welcoming environment for students, stakeholders and colleagues by being the first point of contact for current and potential students  To keep informed and be able to communicate relevant information to prospective and current students, UCD staff and the general public using a variety of information sources  To refer students, potential applicants and specific queries to the appropriate colleague either in ALL or elsewhere  To represent UCD/ALL at open days, career fairs and outreach activities and participate in ALL activities such as student events, orientation, symposiums etc. as appropriate  To utilise various systems to facilitate students booking study programmes , needs assessments and student appointments  Proactive and efficient administrative support for the Centre’s committees, and other meetings as required  To actively participate in the effective running of the Operations Team Student Information and Referral Support  Provide a friendly & professional first point of contact for student queries  Effectively handle student enquiries, provide appropriate solutions and refer to the appropriate colleague as relevant  Communicate relevant information to student as required Administrative Support for Pre- and Post-Entry Projects Provide administrative support for a suite of pre and post entry projects for students of Access and Lifelong Learning  Assist with the administration of the student financial supports/scholarships in particular, the Fund for Students with a Disability, the Student Assistance Fund and their reporting requirements  Maintain and process garda vetting forms for Access Leaders  Undertake other relevant duties as required to contribute to the effective operation of UCD Access & Lifelong Learning  Undertake other duties as directed by Director, UCD Access and Lifelong Learning or nominee Educational Qualifications and Experience Typically, 1-2 years’ professional or customer services experience working in either a large organisation or a third level institution and/or a third level degree. Core Competencies Managing Change (Proficiency Level 1)  Takes a positive approach to tackling work and embraces change.  Invites feedback relating to performance and deals constructively with it. Building Relationships (Proficiency Level 1)  Foster and sustain effective teamwork.  Encourages cooperation and collaboration in others. Organisational Awareness (Proficiency Level 1)  Demonstrate knowledge or an understanding of the Higher Education context in which UCD operates Planning & Organisation (Proficiency Level 1)  Effective problem solving and writing skills  Excellent organisational and administrative skills Communicating Effectively (Proficiency Level 1)  Engages in written and oral communication that is clear, unambiguous, transparent, and consistent with UCD’s Values.  Conveys and shares information and ideas with others, listens carefully, clarifies understanding and considers different viewpoints. Taking Initiative (Proficiency Level 1)  Makes suggestions for improvements in own work area.  Acts early to address and resolve problems and find solutions. Service Focus & Innovation (Proficiency Level 1)  Understands and anticipates customer needs.  Acts to provide high-quality products and services to meet expectations of all internal and external stakeholders. Mandatory Criteria Functional Competencies Data Management (Proficiency Level 1)  Knowledge of best practice data management and GDPR compliance Operational Resilience (Proficiency Level 1)  Demonstrate a capacity to maintain stamina and performance in everyday tasks and act effectively when under pressure. Support, Guidance and Advice (Proficiency Level 1)  As a first point of contact for some student groups, provide support and guidance to students, faculty and staff, and develop familiarity and competence in relation to other support services and when to engage with them. Technical Acumen (Proficiency Level 1)  IT literate with an aptitude for databases and financial systems Desirable  Post graduate qualification  Experience of administering budgets and using eProcurement or equivalent  Familiarity with University regulations, policies and procedures, particularly those relevant to student-facing role  Salary Scale: € 25,445 - € 40,594 per annum Closing date: 28 October 2020 at 5 p.m.

1 day agoPermanent

FULL STACK DEVELOPER JAVA/PYTHON CONTRACT

SpringDublin

Full Stack Developer Java/Python Contract Dublin. My client a leading global name is in urgent need of a talented and experienced Full Stack Developer Java/Python to join them on a contract basis. Candidates will be developing solutions to radically restructure and simplify systems across a range of functions such as transaction processing, workflow, data management, ETL and reporting processes. You will be developing full end-to-end features through the entire technical stack of UI, Application Server, database and build/deployment technologies. You will be Working in an Agile team with globally distributed technology partners. Successful candidates will have skills, experience in delivery of software solutions and features across the entire technology stack. You will be experienced working with large enterprise-level projects. You will have experience delivering within an automated CI/CD environment. You will have Experience working with some or all of the following : Service oriented architecture, distributed system or Microservices. Working with large relational databases and object stores. Managing and manipulating large data volumes. Realtime data and transactional services. You will have Proven programming ability in one or more industry standard languages (Python, C#, Java, etc) and associated app services / middleware. It would be nice to have, Experience driving architectural thought and gaining traction for technical initiatives and ideas. Experience using OOA/OOD/OOP Design Patterns. UI/UX design and development skills (angular/React).AI/ML experience, RPA,BI reporting. This role will be remote however candidates must be in Ireland to avail of this opportunity Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement To speak to a recruitment expert please contact Martin Shakouri

1 day agoPermanentTemporary

Administrator

Electricity Supply Board (ESB)Dublin Airport, County Dublin

Job Title: Project Development – Administrator Business Unit: Networks Project Development, Networks Projects, ESB Engineering & Major Projects Job Type: Permanent Electricity Supply Board (ESB) was established in 1927 as a statutory corporation in the Republic of Ireland under the Electricity (Supply) Act 1927. With a holding of 95%, ESB is majority owned by the Irish Government. The remaining 5% is held by the trustees of an Employee Share Ownership Plan. ESB's purpose is to create a Brighter Future for the customers and communities we serve, by leading the transition to reliable, affordable, low-carbon energy. Through our diverse businesses across Ireland, Northern Ireland and Great Britain, we aim to meet the customer energy needs by bringing the best of our capabilities together to deliver innovative and value-driven solutions for a low-carbon world. Today, we continue to drive progress and change, constantly innovating and evolving to stay relevant and reliable for the many people who depend on us. We are harnessing all our resources for a brighter future, investing in our people and working collaboratively with partners to enhance the lives of our customers, drive economic progress and bring about a more sustainable future. Position Description Networks Projects manages the delivery of major projects, including design services and pre-capital allocation deliverables to the Networks business. Networks Projects supports Network Assets in the development of project scope and costs based on Technical Approvals (TAs) or Committed Project Parameters (CPPs). A permanent position has arisen for an Administrator to join the Pre-Capital Approval (Pre-CA) Team to support the IWM function for HV Projects as required to meet ESBN’s Capital Approval process. The successful candidate will operate as a core member of the Pre-CA team enabling the enterprise to achieve its strategic goals. Key Responsibilities The key responsibilities of the role are to Reporting to The Administrator will report to the Senior Team Leader Pre-CA Team. Note: Please advise if you require any additional accommodations to assist you if you are called to attend at interview.

1 day agoPermanent

Managing Solicitor

Mercy Law Resource Centre LimitedDublin

RSM Ireland are delighted to recruit a Managing Solicitor on behalf of their client, Mercy Law Resource Centre. Mercy Law Resource Centre (MLRC) is an independent law centre and charity which provides free legal advice and representation to people who are homeless or at risk of becoming homeless in the areas of housing and social welfare law. Their services include: Application To apply for this post, please send your CV and a covering letter/personal statement to recruitmentsupport@rsmireland.ie or by post for the attention of Ciara Kiely, RSM Ireland, Trinity House, Charleston Road, Ranelagh, Dublin 6. The closing date for receipt of applications is 12pm (noon) on Wednesday, 4 November 2020. It is anticipated that first-stage interviews will commence early November.

1 day agoPermanent

Staff Officer - 2 Roles Available

Dublin and Dun Laoghaire Education and Training Board (DDLETB)Dublin

1. Staff Officer Grade 5 - Permanent - Treasury Department Job Summary/Purpose: The Staff Officer will be expected to carry out a broad range of activities and undertake responsibility for a range of high level administrative and organisational support services in the Treasury Section. TASKS / DUTIES & RESPONSIBILITIES:  Assist in the management of the day-to-day operations of the Treasury Section.  Contribute to the on-going development and implementation of appropriate management information systems.  Manage the School Fee Receipting System and provide support, guidance and training to staff in schools and centres.  Prepare financial reports for submission to funding Department/ Organisations.  Assist with preparation of budget reports.  Undertake quality assurance checks on all aspects of the work and ensure compliance with ETB policies, procedures and protocols.  Carry out any other duties appropriate to the grade which may be assigned from time to time ESSENTIAL REQUIREMENTS  Have good knowledge and understanding of ETB/Public Sector policies and procedures.  Possess excellent administrative, organisational and project management skills.  Demonstrate excellent team player and leadership skills.  High level communication and interpersonal skills.  Demonstrate accuracy, attention to detail and ability to work to deadlines.  Competent at report writing and record keeping management.  Possess strong analytical and problem solving skills.  Have excellent ICT skills and a proven ability to quickly learn new information, processes and procedures.  Experience/knowledge of financial management systems desirable, but not essential. Salary Scale: €43,633 p.a. - €52,401 p.a. Long service Increment 1, €50,794 after three years satisfactory service at the maximum. Long Service Increment 2, €52,401 after three years satisfactory service at LSI 1 Completed Applications should be submitted online on or before 4.00p.m. Monday 2nd November 2020 2. Staff Officer Grade 5 - Permanent - Buildings & Property Management Department TASKS / DUTIES & RESPONSIBILITIES: Salary Scale : €43,633 p.a. - €52,401 p.a. Long service Increment 1, €50,794 after three years satisfactory service at the maximum. Long Service Increment 2, €52,401 after three years satisfactory service at LSI 1 Completed Applications should be submitted online on or before 4.00p.m. Monday 2nd November 2020

1 day agoPermanent

School Support Administrator

DCUGlasnevin, Dublin€36,658 - €54,789 per year

Role Profile This post is located in the Faculty Office. The person appointed will report to the Senior Administrative Officer, Professional Services Team. One of the core objectives of this team is to ensure effective and efficient delivery within the faculty of core administrative function such as accounts management, payroll and contract requisitioning. The person appointed will coordinate the School Support Team and will manage operational projects involving school-facing activity. Duties and Responsibilities  First line management of the school support team including coordinating team workload; appropriately addressing issues as they arise; identification of training needs and other required supports  Process design and development: identity, scope and implement effective and efficient administrative processes across the full range of team activity  Financial administration and compliance: identify and embed best practice account management across the Institute’s subcosts; analyse and report on actual v budget performance and support Heads of School in day-to-day budget management  Records Management: ensure school office compliance with data protection and records retention policies  Requisitioning of part-time and other contracts at school level  Undertaking, as needed, routine administrative tasks such as: committee supports, data collation and analysis, events organisation, providing cover for colleagues on leave  Due to on-going developments within the Faculty and the University at large, the range of duties and responsibilities of the post holder will be subject to change. Qualifications and Experience Applicants for the above post must hold a degree or equivalent and have a proven track record in administration. The successful applicant will be well organised, capable of co-ordinating and progressing tasks on their own initiative, and be able to contribute to the on-going development and refinement of administrative processes. In addition to internal service criteria, the ideal candidate will have: ● Possess an ability to work effectively as part of a wider administrative team. ● Excellent written, communication and interpersonal skills. ● Experience in the use of Agresso would be welcome. Competencies The competencies required for this post are 1. Building & Maintaining Relationships Ability to develop and maintain good working relationships with colleagues and others in a supportive manner, within and outside the organisation. Ability to show respect for the contribution of others. Experience of working successfully in a team environment. 2. Personal Effectiveness and Excellence Continually strives for excellence when delivering role objectives. Is effective in planning, organising and managing their workload. Effective time management skills, the ability to multi- task and prioritise in a busy deadline driven work environment. 3. Problem solving and Decision Making Demonstrates capacity to analyse and interpret information. Ability to identify key issues, solution oriented and knows when to consult with others to inform decision making. 4. Communication Actively listens and communicates in a clear manner. Uses a variety of communication methods in a professional way and appropriate to the audience. Can communicate the demands of the task at hand to relevant stakeholders in an engaging and convincing manner, in order to progress a project effectively. Salary Scale: Grade IV - €36,658 - €54,789 Closing Date: 30 October 2020

1 day agoPermanent
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