Jobs in Dublin
Sort by: relevance | dateHR Learning and Development Officer
BWG Foods have an exciting and challenging opportunity for a HR Learning & Development Administrator. Based in BWG Head Office and reporting directly to the Head of Learning & Development. The ideal candidate is a proactive and organised individual with a passion for continuous development. BWG Foods owns and operates the SPAR, EUROSPAR, MACE, Londis and XL brands in the Republic of Ireland, working in partnership with independent retailers with more than 1,000 stores serving local communities right across the country. The stores serve in excess of one million shoppers every single day. The wholesale division of BWG Foods also includes BWG Foodservice, Corrib Food Products and Williams Gate, as well as Value Centre and 4 Aces, our nationwide network of Cash and Carry branches. Responsibilities of a HR Learning & Development Officer include: · Support the Head of Learning & Development to conduct regular assessments of training needs across the retail business. · Generate regular reports on training metrics and effectiveness. · Ensure eLearning platform is updated when required. · Support with the design of new training programmes. · Create engaging and interactive learning materials, including presentations, e-learning modules, and training manuals. · Plan and communicate leadership training programmes with external training providers. · Act as a first point of contact for Learning & Development related queries both internally and externally as required. · Coordinate logistics for training and schedule training sessions. · Maintain records of all training activities, attendance, and training evaluations. · Review and update HR Policies. · Provide support for HR Projects as required. · Assist in HR support for onboarding of new customers. · Work closely with colleagues on communication articles. · Identify skills gaps and development opportunities through surveys, feedback, and performance evaluations. · Work alongside the Head of Learning & Development to effectively manage a comprehensive wellness program. · Coordinate, plan, and facilitate health and wellness activities. Job requirements The ideal HR Learning & Development Office will possess the following: · Educated to undergraduate honours degree level in a relevant discipline. · Work to promote the company interests and fair procedures. · A full clean driver’s licence. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Product Manager, Customer Success Product Group
HubSpot’s Customer Success Product Group is equipping post-sales teams with everything they need to retain and grow their customers, without adding another system to their tech stack. To date, the Feedback Management team has focused on building foundational tools that help our customers collect and act on feedback — addressing gaps in functionality and enabling basic insight workflows. Now, we’re ready for more. We’re looking for a Senior Product Manager to lead this team into its next chapter: transforming raw customer feedback into actionable intelligence that helps Customer Success Managers (CSMs) do what they do best — drive retention, growth, and customer happiness. This role is ideal for a senior product manager who thrives on iteration and the early stages of a product lifecycle, lives and breathes customer empathy, and stays actively learning. You’ll help our customers shift from simply gathering data to surfacing the right signals — the insights that tell CSMs which customers are thriving, which are at risk, and where to focus next. In this role you’ll get to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Technical Lead I
Join HubSpot as a Technical Lead, Backend on the Growth Freemium team At HubSpot, we're committed to building products that enable millions of businesses to grow better. We are looking for an experienced Technical Lead to join our Backend Engineering team within the Growth Freemium group. In this role, you’ll own the backend services that power the entire freemium journey, from first touch to upgrade. You’ll partner with AI engineers, product managers, designers, and marketers to deliver a seamless, data-driven funnel that acquires, engages, and converts millions of users. If you thrive on leading small, high-impact teams, love shipping quickly, and get excited about weaving AI into every step of the customer path, we’d love to meet you. As a Technical Lead, you will provide technical leadership, mentor team members, and play a crucial role in the strategic decision-making process, ensuring our backend technologies meet the demands of a rapidly changing market. If you have a strategic mindset, a passion for backend technologies, and a keen interest in driving user growth, we would love to have you on our team to contribute to HubSpot’s growth journey. Key Expectations for Technical Lead: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Verification Officer
Job Description Reporting to the Regional Supervisor, the successful candidate will be responsible for the following activities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Quality Assurance Auditor
Position Title: Quality Assurance Auditor Reports to: Head of Quality and Risk Location: Hybrid with Nationwide Travel Probation: 6-Months Contract: Full-time & Permanent Hours: 40 Hours over 5 days Salary: €47,000 Annual Leave: 22 Days per Annum About the role Job Purpose Odyssey Social Care (OSC) is a leading provider of residential care for young people, committed to fostering an environment of support and continuous growth. The Quality Assurance Specialist reports directly and only to the Head of Quality & Risk within Odyssey Social Care. They are directly responsible for the planning, auditing, and formulating quality control policies, procedures, systems and compliance tools within Odyssey Social Care. They have no management function and do not manage performance of teams, but they do ensure that the quality controls are updated and circulated to our teams. Quality compliance tools will then be used to report on the implementation processes, compliance with protocols and adherence to policies. The Quality Assurance Auditor is required to be knowledgeable in all current legislation and regulations relevant to our sector and to be able to determine quality indicators of care. This office-based/ Hybrid role requires significant stakeholder engagement to implement policies aligned with organizational goals, including the 3X10X journey and fostering a workplace culture aligned with the H.A.V.E. strategy. Main Duties and Responsibilities 1) To audit services using our internal audit tools, paying close attention to the regulatory framework and internal systems. It is expected that two services per week are inspected with at least one report submitted to the Executive Team. 2) To train and guide management within services during the onsite audit to ensure consistency with systems and compliance with protocols & policies and procedures. 3) Analyse data-qualitative and quantitative and report immediately should a service fall below the minimum requirements for compliance. This maybe within the auditing structure or on a day a day to review. 4) Complete themed audits when required by the Executive Team. 5) To conduct interviews with team members to ensure their knowledge of policies and procedures and in line with our expected care practice codes and framework. 6) To conduct interviews with young people to ensure that their needs and rights are met and that they have an independent forum to give feedback to management. 7) Report concerns relating to child protection, whistle blowing, code of conduct or relevant subjects immediately to the Executive Team. 8) Control quality system – Design Control Documentation & Change Control. To ensure the portal and or related systems are kept up to date with all current policies and procedures and that these are available to all teams. 9) To recommend training deficits in teams when required. 10) Write policies, procedures, and design systems to enhance our services for better outcomes for young people. 11) Represent Odyssey Social Care in inspections with TUSLA when required. 12) Promote Quality in Odyssey Social Care – Internally and externally, through seminars, workshops, training and in audit feedback and action planning. 13) To apply learnings quarterly through various forms of reporting to all stakeholders and to provide training in these areas to management to ensure consistency and replication and improvement across all services. 14) Communicate with all stakeholders for learnings and improvement. 15) Problem Solving and recommendations for improvement. 16) Design and apply principles of risk management when required. 17) A knowledge of the requirements under HIQA in the areas of Registration, staffing requirements, Statement of Purpose, Child protection, Person in Charge and how these apply within Odyssey Social Care. Essential Qualifications, Knowledge and Skills: · Degree in Social Care or relevant discipline. · Experience in management of care systems with young people. · Experience in implementing quality control systems. · Understanding of Quality and Continuous Improvement and the principles within Odyssey Social Care. · To have an in-depth knowledge of Odyssey Social Care’s Policies and Procedures. · Knowledge of Health and Safety, Fire Safety, Risk Management, Medication Management, Infection Control, HIQA Standards, Regulatory Inspection Framework, HCI Framework, Social Care Codes of Practice, Employee Supports. · Ability to problem solve and apply logical thinking regardless of current events and situations to ensure better outcomes for young people. · To have effective communication to apply and guide learnings to colleagues and ensure clarity and impactful implementation. · Ability to manage own time and schedule whilst travelling from location to location and adhere to deadlines. · Full, clean driving license. Desirable Qualifications, Knowledge and Skills: In order to become a successful internal auditor, you need to show evidence of the following: · Organisation skills. · Excellent oral and written communication skills. · An ability to work well under pressure. · The capacity to adapt to change. · Good critical-thinking skills to gather all of the available data and make informed decisions. · Teamwork skills but also the ability to work on your own. · Meticulous attention to detail and analytical thinking. · Strong ethics and exemplary integrity. Work Conditions • Traveling will be a large component of this role; you will need a full clean driving license in order to visit the different locations of the business. • Office based for administrative duties but mainly travelling from service to service. • Requirement to keep abreast of new legislation and regulatory frameworks. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Relief Social Care Worker
Salary: €225 for 15-hour shift - €367.50 for 24.5-hour shift Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: Contribute to the development and implementation of Behaviour Support Plans (BSP), Individual Crisis Management Plans (ICMP), and Placement Plans in line with Care Plans for children and young people. Educational Support: Teach young people not engaged in external schooling through 1:1 and group sessions, following their individual educational plans. Assist young people attending school with homework, assignments, and other academic requirements. Care Provision: Participate in residential care activities designed to meet assessed needs as outlined in the young person’s Care and Placement Plans. Provide care according to the BSP, Daily Plans, and ICMP developed for each young person. Documentation and Communication: Document the progress of the young person using Odyssey Social Care’s systems. Liaise with supervisors, consultants, professionals, parents/carers, and referral agents as required. Quality Assurance: Ensure that each young person, and where appropriate, their parents/carers, receive the agreed quality and quantity of inputs. Assist in evaluating the services provided by the house and addressing complaints and compliments from children, parents/carers, and other stakeholders. Training and Development: Attend mandatory company training sessions and participate in training as defined by your individual training plan. Contribute to the induction and ongoing training of relief workers, trainees, support staff, and new staff members. Team Participation: Attend team meetings and contribute to the formation and implementation of Odyssey Social Care’s policies and strategic plans. Be proactive in fostering team cohesion, building a positive atmosphere, and contributing to team-building exercises that enhance team confidence and morale. Health and Safety: Implement the Health and Safety Policy and associated Risk Assessment processes for the young people in the house and for the environment both inside and outside the house. Leadership: Support relief staff and trainees working in the house. In the absence of a Social Care Leader, undertake the duties and responsibilities of the Leader. Administrative Duties: Perform all necessary administrative functions for the smooth running of the team. Ensure that all files and client recordings are completed daily during your shift. Manage and reconcile petty cash, ensuring financial systems are adhered to. Household Responsibilities: Participate in household tasks such as cooking, cleaning (including the house, grounds, and vehicles), and performing basic repairs as required. Confidentiality and Ethics: Maintain confidentiality regarding the children in care, staffing matters, financial matters, and any other internal company issues. Uphold the company’s well-being, prioritizing it over personal, financial, or other gains. Whistleblowing: Encourage and utilize the whistleblowing policy when necessary. Additional Duties: Perform any other duties within your competence as required from time to time. About the Role Essential Qualifications, Knowledge, and Skills Educational Requirements: A minimum Level 7 qualification in Social Care or a relevant and related field that meets the criteria to be registered as a Social Care Worker with CORU. Relevant alternative qualifications include: Level 8 in Psychology Level 7 in Child and Adolescent Psychotherapy, Counselling/Psychotherapy, Addiction Counselling, Youth and Community Work, Social Sciences/Social Studies, Family Support, Disability Studies, Applied Behavioural Analysis, Early Years Care (for U12 centres), BA Applied Policing, Higher Certificate in Custodial Care, Teaching, and Nursing. Other Requirements: A full, clean manual driving license is valid in Ireland. Excellent written and verbal communication skills. Knowledge of effective teamwork. Familiarity with the Irish National Standards in Children’s Residential Centers. Experience working with teenagers exhibiting challenging behaviour. What You Will Need Required Criteria: A minimum Level 7 qualification in Social Care or a relevant and related field. A full, clean manual driving license valid in Ireland. Experience working with teenagers exhibiting challenging behavior. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Car Cleaner/Valetor
Salary: €26,000 + bonus opportunity Due to on-going growth within the group, we are now recruiting for a trainee or experienced Car Cleaner/Valetor to join our bright and modern Volkswagen North dealership in Charlestown. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Key Responsibilities: • Be responsible for the condition of all new and used vehicles delivered to the group including cleanliness, documentation, keys etc. • Prepare vehicles in line with PDI and Dealer requirements. • Ensure any damage is notified to the relevant manager in order that appropriate action can be taken. • Wash and valet cars in line with Audi Dealer standards. • Inspect vehicles with sales/service person prior to customer handover. • Ensure regular stocks of cleaning materials. • Assist in maintaining the Dealership clean and tidy. • Maintain safe working practices and standards of the Dealer. We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, including: Industry leading training and progressions plans 20 days Annual Leave Employment Assistance Programme Social Club Life Cover Uniform provided Bike to Work Scheme PRSA Please note: A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Apprentice Service Advisor
About The Group: Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role. Requirements: To be the focal and experienced point of contact for Audi customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Audi range. Maintain relevant systems ensuring accuracy at all times. Likely to be/have: Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills Excellent organisational skills Able to record accurately all relevant details Ability to 'up sell' additional work / accessories An ability to absorb and understand technical data and explain it to our customers as required A full, clean driving licence is an essential requirement for this role We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits including: Employee Assistance Programme Industry Leading Training and Progression Plans Life Cover Social Club Bike to Work 20 days annual leave PRSA This is a Trainee role and Joe Duffy Group have a comprehensive training program in place which is tailored to suit individual's needs, and can take six months to complete. During this program, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in Aftersales. During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but have a desire and understanding of the motor trade. If your priority is excellent customer service and you would like to work for Ireland's leading motor retail group apply online today! Note: A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Expression of Interest
Are you looking to start your career in the automotive industry or are you a seasoned professional seeking a senior or leadership role with one of Ireland’s most trusted names in the motor retail industry? Whether you are passionate about starting a career in the automotive industry or you’re an experienced leader eager to shape the future of our business, Joe Duffy Group offers an exciting and dynamic environment where you can be part of our next phase of growth. Joe Duffy Group invites you to submit your CV via the link below and we will reach out for an informal discussion to explore how your skills and experience can contribute to our exciting journey of success. Take the first step towards an impactful career with us today!
Apprentice Parts Advisor
Due to on-going growth within the group, we are now recruiting for a trainee or an experienced Parts Advisor to join our bright and modern Volvo KIA dealership in Swords. Joe Duffy Group is Ireland’s leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Job Purpose: To source and supply franchise vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service. Key Responsibilities: Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders. Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system. Supply accurate and detailed parts quotations to internal departments, retail and trade customers. Administer parts invoices ensuring invoiced items are accountable. Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate. Manage and control all parts administration requirements. Maintain standards in line with regulatory requirements. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures. Maintain safe working practices and abide by the working rules and standards of the Dealer. Maintain product knowledge on the full franchise range. Maintain relevant systems ensuring accuracy at all times. Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures. Person Specification: Previous retail experience is a distinct advantage Impeccable standards of personal presentation and grooming Excellent communication skills Ability to work on own initiative and as part of a team as required Attention to detail and ability to follow established procedures Ability and hunger to learn and develop Full, clean driving licence (no penalty points or endorsements) What we can offer you: Industry-leading salary and bonus A career with Ireland’s largest and longest established motor group On and off the job training with Internal and manufacturer training programmes Industry-leading state of the art facilities and equipment. Free uniform 20 days annual leave Employee Assistance Programme Active social club Bike to work scheme CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
