Jobs in Dublin
Sort by: relevance | dateSenior Medical Scientist Histopathology Year Locum
The Coombe Hospital, Dublin is a national tertiary referral centre for specialised services including maternal and fetal medicine, neonatology, gynaecology and anaesthesia. The Hospital has a substantial academic portfolio in terms of multidisciplinary education, research and training. The Hospital hosts two University Departments of Obstetrics and Gynaecology, the National Cervical Cytology Training Centre and the Hub Centre for continuing Midwifery education in the Greater Dublin area; the Research Laboratory in the hospital campus is a leading European Centre for molecular biology research. The Hospital is now inviting applications for the following post: · Senior Medical Scientist Histopathology- Locum 1 Fixed Term 1WTE Candidates must be CORU registered and your registration number must be submitted with your application. Qualifications, regulations and Salary Scale for the above post are as stipulated by the Health Service Executive. Please review the job description for full list of requirements and duties. Intending applicants must submit a copy of their Curriculum Vitae together with a Cover Letter on the link below, not later than 12pm on Friday 27th February 2026.
Administrative Assistant
Qualifications Each candidate must: • Have been educated to Leaving Certificate standard; Or • Have passed an examination of comparable standard at second level; Or • Have satisfactory relevant experience which encompasses demonstrable equivalent skills. Or • A good working knowledge of ECDL or Equivalent. Experience • Have a minimum of 2 years administrative experience; • Good keyboard skills/Fast and accurate typing ability Skills/Abilities • Excellent communication and interpersonal skills including the ability to present information in a clear and concise manner; • Exceptional level of accuracy and attention to detail; • Ability to prioritize work and effectively handle multiple tasks and see these through to completion; • Excellent problem solving, analytical and decision making skills; • The ability to manage within allocated resources and a capacity to respond to changes in a plan; • Highly motivated and dynamic ability to work to deadlines and achieve targets; • Demonstrate ability to work under own initiative and independently with minimal supervision and work discreetly with confidential information; • Pro-active and a team player; • Demonstrate a high degree of flexibility, adaptability and openness to working in various Departments in Patient Service on a rotational basis. • Engage in Continuous Professional Development and further training when required. • Demonstrate a strong results focus and ability to achieve results through collaborative working; • The ability to build and maintain relationships with colleagues to achieve results; • Demonstrate a strong customer service ethos, takes pride in the quality of service delivered and constantly seeks to improve it; • Resilient, calm and professional under pressure; • Contributes ideas and suggestions as to how service activities can be improved; • Excellent ICT skills, MS Office skills to include Word, Excel and PowerPoint. Knowledge & Understanding • Understands confidentiality in all matters of information obtained during the course of employment; • Comply with mandatory training requirements as per hospital policy, i.e. Fire and Manual Handling Training. • Continually strives to improve service delivery; • Understands the need for change and co-operates with its implementation in a logical and committed manner. Overall Job Role: The Grade IV Administrative Assistant will be responsible for all administrative duties within the Patient Services department. Additionally the post holder will promote and maintain best practices throughout the department to ensure a quality service is delivered at all times. Responsibilities & Accountabilities: To carry out and be responsible for all administrative duties for the Patient Services department Engage in rotation for the purposes of training to ensure knowledge of all areas of Patient Services Dept for continued service delivery. Organisation of work to ensure deadlines are met and that clerical duties are maintained; Management of iPMS System including: • Referrals to OPD waiting lists, • Validation of waiting lists, • Registration of patients, clinic arrivals, departures and reconciliations, • Admission to, transfers within and discharges of patients from the system, • Check all demographic and insurance details are up to date and correct each time a patient presents for a scheduled or unscheduled appointment, assessment or admission Chart Management to include: • Prior pulling of charts from medical records and various areas throughout the hospital to ensure that charts are available on clinic dates or when patients attend for scheduled admission and retrieval of charts for patients when they attend for unscheduled care. • Ensure adequate and up to date patient labels are in chart • Print barcode tracking labels if required • Chart tracking • Chart organisation • Ensure charts of discharged patients go through HIPE department for coding • Filing charts back to the medical record library using The Coombe classification system • All elements of clinic reconciliation as part of financial administration and activity tracking Use of other systems as required which include: • LAB system • Viewpoint (Ultrasound) • MN-CMS /K2 clinical systems • Dictation System • Claimsure Undertake other duties appropriate to the post as may be assigned to you from time to time; Support the preparation and issuing of office documentation (correspondence, reports, etc.); Engage in local and nationally led initiatives and to inform patients of same i.e. Patient App To conduct all telephone and electronic communications in a professional and discreet manner; Participating as an effective team member towards the efficient operation of the department; Collating and analyzing information/data and reporting on same; Maintaining accurate records and files for department to allow for real time date collection Alert line manager of any back logs or other difficulties which may arise from time to time; Taking initiative and being proactive in addressing issues; Organise and attend meetings as required; Take minutes at meetings and prepare for circulation following meeting; Assisting with the implementation of change and delivering quality services; Working effectively with staff, members of the public, contractors, external agencies and other various departments; Assist in the delivery of staff training; Engage in additional training programs to support the service delivery, set out by Hospital Management. To monitor and order stationary and other department supplies as necessary. General • To adhere to Departmental and Hospital policies at all times; • To ensure confidentiality in all matters of information obtained during the course of employment. Customer Service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying line manager of any deficiencies; • Act on feedback from service users/customers and report same to supervisor. Planning and organisational skills • Demonstrate the ability to plan and deliver the duties of the role in an effective and resourceful manner; • Can multi-task without losing focus and manage competing and changing priorities; • Maintaining structured systems; • Anticipates problems and issues and takes preventative action to address these; • Demonstrate an ability to manage and develop self and others in a busy working environment. Professional • To ensure confidentiality on all matters and information obtained during the course of employment; • To have a working knowledge of CWIUH Services policies; • To present and act in a professional manner at all times and ensure colleagues do likewise. Health and Safety • Comply with the policies, procedures and safe professional practice of The Coombe Women & Infants University Hospital and by adhering to relevant legislation, regulations and standards; • To instruct assigned staff in safe working practices; • To work in a safe manner with due care and attention to safety of self and other persons in the workplace; • To report immediately any accidents or incidents involving patients, staff or members of the public to the Head of Department. Age Restrictions In Relation To Applications Age restriction shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed applications for the office occurs. Health “A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health as would indicate a reasonable prospect of ability to render regular and efficient service.” A person selected for this role must be of good character. Garda Vetting The National Vetting Bureau (Children and Vulnerable Persons) Acts 2012 to 2016 provide a statutory basis for the vetting of persons carrying out relevant work with children or vulnerable persons. Given the specialised nature of the services provided by the Coombe Women and Infants University Hospital, your appointment is subject to satisfactory Garda Vetting and revetting in circumstances where the Hospital deems it appropriate. You are obliged to disclose previous and any criminal convictions acquired during the course of your employment. Should the Hospital obtain information from the Garda Vetting Unit to indicate that your Garda clearance report is not satisfactory and / or if you have supplied the Hospital with false or misleading information in relation to your Garda clearance status, the Hospital may terminate your contract with immediate effect. Particulars of Office The appointment is permanent, full-time, and pensionable. Duties The responsibilities of this post will evolve and may include other relevant duties, not currently documented in this job description which the post holder would be required to undertake in line with service requirements, following consultation. The responsibilities and reporting structures for this position, as outlined, may be subject to change in the future, within the context of the reconfiguration of management structures in the hospital and the managed clinical network. Hours of work Normal working hours are 35 per week worked over 5 days Monday-Sunday. However, you will be required to work the agreed roster/on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8 am to 8 pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement. Remuneration Remuneration is in accordance with the salary scale approved by the Department of Health & Children effective from 1st February 2026. Current remuneration as follows: €36, 109- €55, 463 pro rata per annum (including LSI’s). Probation The successful candidate will be appointed initially for a probationary period of six months. During the probationary period progress or otherwise will be monitored and at the end of the probationary period the service will (a) be certified as satisfactory and confirmed in writing or (b) if not satisfactory, the probationary period may be extended by 3 months. Annual Leave Annual leave entitlement is 189 hours (27 working days) pro rata per annum as per HSE standardisation of annual leave entitlement, plus 9 Bank Holidays per annum as they occur. The annual leave year runs from 1st of April to 31st March each year. Sick Leave Payment of salary during illness will be in accordance with arrangements as approved from time to time by the Department of Health and Children. Termination of Office The employment may be terminated at any time by one months’ notice on either side except where circumstances are dictated by the Minimum Notice and Terms of Employment Act 1973/2001. The Management’s right under this paragraph shall not be exercised save in circumstances where the Management is of the opinion that the holder of the office has failed to perform satisfactorily the duties of the post or has misconducted himself/herself in relation to the post or is otherwise unfit to hold the appointment. Pension arrangements and retirement age There are three superannuation schemes currently in operation for staff in The Coombe Women & Infants University Hospital: (a) Voluntary Hospital Superannuation Scheme (Non-New Entrant) (b) Voluntary Hospital Superannuation Scheme (New Entrant) (c) Single Public Service Pension Scheme Please read carefully the summary of the criteria for the three superannuation schemes below. This will assist you in identifying which scheme membership is applicable to your employment circumstances. (a) If you have been continually employed in the public service prior to the 1st April 2004 and you have not had a break in service of more than 26 weeks, you will be included in the Voluntary Hospital Superannuation Scheme (Non-New Entrant) with a Minimum Retirement Age of 60 and a Maximum Retirement Age of 70. (b) If you have been continually employed in the public service post from the 1st April 2004 and you have not had a break in service of more than 26 weeks, you will be included in the Voluntary Hospital Superannuation Scheme (New Entrant) with a Minimum Retirement Age of 65. There is no Maximum Retirement Age. (c) If you have commenced employment in the public service as a new entrant or you are a former public servant, returning to the public service after a break of more than 26 weeks, you will be included in the Single Public Service Pension Scheme effective from the 1st January 2013 with a minimum retirement age of 66 (rising to 67 and 68 in line with state pension changes). The maximum retirement age under this scheme will be age 70. The person appointed will be required to join the relevant Superannuation Scheme and will be required to contribute to the employing authority at the appropriate rate of gross annual superannuable remuneration as determined by the Minister responsible for the Scheme. Pension benefits made to part-time staff will be on a pro-rata basis. Pension Arrangements and Retirement Age: For existing Public Servants (i.e. those who have entered the public service on or before the 31st March 2004). The Public Service Superannuation (Age of Retirement) Bill 2018 provides for an increase in the compulsory retirement age of most pre-2004 public servants from age 65 to 70 years. However, candidates should note that changes have been made in the superannuation provisions and retirement ages for public servants who take up duty with effect from 1st April 2004. In this context, new entrants, within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act 2004, to the public service should note: The minimum pension age has been increased to 65 years for most new entrants to the public service. The compulsory retirement age of 65 has been removed Pension benefits for new entrants will accrue on a standard basis (i.e., one year’s credit for one year’s service up to a maximum of 40 years’ service) while normal abatement of pension provision will apply to all public sector posts. With effect from 1st January 2013, it is a condition of the appointment of new entrants to the public service* that you be a member of the Single Public Service Pension Scheme. Please see information booklet enclosed If you have commenced employment in the public service as a new entrant or you are a former public servant, returning to the public service after a break of more than 26 weeks, you will be included in the Single Public Service Pension Scheme effective from the 1st January 2013 with a minimum retirement age of 66 in 2018 (rising to 67 in 2021 and 68 in 2028 in line with state pension changes). The maximum retirement age under this scheme will be age 70. A former public servant returning to the public service after a break of more than 26 weeks is considered a new entrant.
Locum Consultant Microbiologist
Contract Details This is a Locum appointment on a PUBLIC ONLY CONSULTANT CONTRACT 2023 basis under the Consultants’ Contract 2023 with a commitment of 37 hours per week to the Coombe. The Consultant’s PUBLIC ONLY CONSULTANT CONTRACT 2023 provides for a normal working week of 37 hours. The Employee’s core working hours will be scheduled by the Employer to meet service needs and having regard to the principles, including rostering principles. The normal duties for the post as outlined in the documentation and agreed by the HSE will include inter alia: The successful candidate duties will include the following: Other duties and responsibilities may be assigned to the appointed consultant by the Master/CEO and CCOO of TCH Hospital and the General Manager MRHP. The duties of the successful applicant may change in The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. [JL1]Deleted duplicated points in all the sections below
Consultant Neurologist
Contract Details This is a joint appointment on a PUBLIC ONLY CONSULTANT CONTRACT 2023 basis under the Consultants’ Contract 2023 with a commitment of 18.5 hours per week to the Coombe Hospital (TCH) and 18.5 hours per week to Tallaght University Hospital (TUH). The Consultant’s PUBLIC ONLY CONSULTANT CONTRACT 2023 provides for a normal working week of 37 hours. The Employee’s core working hours will be scheduled by the Employer to meet service needs and having regard to the principles, including rostering principles. The normal duties for the post as outlined in the documentation and agreed by the HSE will include inter alia: The successful candidate duties will include the following: Background and Purpose of the Post As per the Integrated Epilepsy and Maternity Model of Care, developed by the HSE’s NWIHP and HSE’s National Epilepsy Clinical Care Programme and signed off by the HSE’s CCO and the Department of Health, it is planned that each of the six tertiary maternity services within the state will have as part of its Maternal Health Department a designated consultant neurologist with a special interest in maternal health and a ANP with a special interest in epilepsy. These resources based in the relevant tertiary maternity site, are to be structured on a 50:50 basis between the maternity services and the relevant regional neurology hub. This will enable and support an integrated network of care across two specialist services. In 2024, the development of these resources are being prioritized in the following tertiary maternity services – The Rotunda Hospital, University Limerick Maternity Hospital and The Coombe Hospital. The role is 50:50 time commitment to Coombe and Tallaght University Hospitals providing care for Women with Epilepsy at the Coombe and affiliated regional Obstetric services, and Epilepsy care at Tallaght University Hospital to include a first seizure pathway and a longitudinal epilepsy care clinic. The post-holder will also actively participate in multidisciplinary skills and drills training, risk management and quality improvement strategies and liaise and provide support for primary care services and their seamless integration with hospital-based services. This post will significantly (a) improve access (b) reduce waiting times (c) reduce length of stay - due to involvement in decision-making re admissions and discharge planning and the expansion of Neurology and day case treatments (d) increase patient safety and quality of care. Increased efficiency will off-set the need for significant expansion in other services. The HSE’s National Women and Infants Health Programme working with the National Epilepsy Clinical Care Programme has identified the absolute requirement for the implementation of an integrated model of care for the management of women with epilepsy (WWE) attending maternity services. A practice guide for the safe management of WWE attending maternity services was developed in 2018 under the governance of the National Epilepsy Clinical Care Programme. However to date the dedicated resources to safely deliver this care in the HSE Dublin & Midlands Region have not been readily available. Neurology services including the neurology regional hub in TUH are under significant pressure from the overall demands on their specialist service, resulting in tertiary maternity services like The Coombe Hospital struggling to access structured dedicated specialist medical resources and inputs that are aligned and protected for women attending their services. This presents a very real and significant clinical risk in the management and care of WWE attending maternity services, with this risk being further heightened in circumstances whereby the patient is no longer under the active care or clinical governance of a designated neurologist or neurology service. The need for a resourced and structured integrated model of care between specialist neurology/epilepsy services and tertiary maternity / women’s health services is further compounded when other key elements and issues are factored in including · The pathway that women travel with epilepsy and how their life decisions regarding their reproductive and sexual health impact the management and their experience of epilepsy, · The requirement of the HSE to respond in a robust and structured manner to requirements surrounding the safe prescribing and use of sodium valproate; · The specific recommendations of the practice guide regarding WWE attending maternity services and the need for these recommendations to be implemented by the HSE so to enhance the safety of women attending maternity services; and · The clinical care needs of women attending maternity and other women’s health services who present with neurological conditions – new or existing – other than epilepsy. · The appointee will participate with colleagues within the Maternity Model of care for Women with Epilepsy to further the goals or PREVENT and establish a HSE supported Anti-Seizure Medicines Pregnancy Registry This post is being developed to address two pressing needs (i) delivery high quality neurological care for women attending obstetric services at The Coombe Hospital and (ii) develop clinical neurology services at TUH with particular focus on improving care for people attending the epilepsy service. Accountability The principal duties and responsibilities associated with this proposed consultant post are as follows: · To provide clinical leadership in the region regarding the development, co-ordination and management of common neurological diseases in pregnancy, particularly in relation to women with epilepsy attending maternity services in HSE Dublin and Midlands region. · To work closely and collaboratively with consultant obstetric colleagues in the Maternal Health Department in the Coombe regarding the provision of coordinated care to women with epilepsy and other neurological conditions attending maternity services in the Coombe inclusive of joint high-risk clinics, out-patient consultation services and Coombe inpatients. · To increase awareness and actively engage in the provision of education and training to other health care practitioners on women’s neurological clinical health issues particularly in the maternity health care setting. D)To work with the National Epilepsy Clinical Care Programme and the National Women and Infants Health Programme so as to enable and support the implementation of the HSE’s Integrated Epilepsy &Maternity Model of Care, participating as required in relevant national fora and professional networks. · To support the implementation of HPRA VPA guidance and Pregnancy Awareness / PREVENT Programme. · To provide structured and clinical supervision and mentorship to appointed ANP resources in the area of epilepsy care in both hospitals. · To support the Irish Epilepsy Pregnancy Register and the collation and review of key data and metrics. · To establish and provide a first seizure clinic in TUH. · To attend and support the longitudinal care epilepsy clinic in TUH. · To participate in the existing on-call neurology service rota in TUH. · To provide inpatient consultation services at the Coombe and TUH. Standard Duties &Responsibilities · To participate in the development and delivery of services and undertake all duties and functions pertinent to the Consultant’s area of competence in line with the POCC23 Consultant Contract. · To ensure that duties and functions are undertaken in a manner that minimizes delays for patients and possible disruption of services. · To work within the framework of the both hospitals’ service plans and levels of service (volumes, types etc) as determined by the respective hospitals and employer. Service planning for individual clinical services will be progressed though the respective Clinical Directorate structures or other arrangements as applicable. · To participate in the development and operation of the respective Clinical Directorate structures and in such management or representative structures as are in place or being developed. The Consultant shall receive training and support to enable him/her to participate fully in such structures. · To provide, as appropriate, consultation in the Consultant’s area of designated expertise in respect of patients of other Consultants at their request. · To ensure in consultation with the respective Clinical Director that appropriate medical cover is available at all times having due regard to the implementation of the European Working Time Directive as it relates to doctors in training. · To supervise and be responsible for diagnosis, treatment and care provided by non-Consultant Hospital Doctors (NCHDs) treating patients under the Consultant’s care. · To participate as a right and obligation in selection processes for non-Consultant Hospital Doctors and other staff as appropriate. The Employer will provide training as required. The Employer shall ensure that a Consultant representative of the relevant specialty / sub-specialty is involved in the selection process. · To ensure in consultation with the Clinical Director that appropriate medical cover is available at all times having due regard to the implementation of the European Working Time Directive as it relates to doctors in training. · To participate in clinical audit and proactive risk management in both hospitals and facilitate production of all data/information required for same in accordance with regulatory, statutory and corporate policies and procedures. · To participate in and facilitate production of all data/information required to validate delivery of duties and functions and inform planning and management of service delivery. · To support and enable the delivery of evidence-based information, care and management to patients so as to optimize their health and well-being. · To be actively involved in the clinical governance aspects of the respective departments in both the Coombe and TUH. · To participate in multidisciplinary team meetings with relevant specialists across both sites. · To ensure that written protocols and clinical guidelines are in place in both services as required and that these include and address recommended national and international guidelines and best practice; · To utilize and support e-health options e.g. use of MN-CMS to monitor the care of women. General Accountability Working with Others · Develops networks and works in partnership with patients/service users, carers and colleagues within and across systems to deliver and improve services. · Builds and maintains relationships, listening, supporting others, gaining trust and showing understanding. · Encourages contribution creating an environment where others have the opportunity to contribute. · Works within teams to deliver and improve services. Managing Services · Contributes to the development of business and service plans to achieve service goals. · Manages resources to ensure the delivery of safe and efficient services. · Manages people by providing direction, reviewing performance, motivating others and promoting equality and diversity. · Manages performance, holding themselves and others accountable for service outcomes. Setting Direction · Identify the contexts for change, demonstrating awareness of the political, social, technical, economic, organisational and professional environment. · Applies knowledge and evidence, gathering information to produce an evidence-based challenge to systems and processes in order to identify opportunities for service improvement. · Makes sound evidence-based decisions consistent with the values and priorities of the organisation and profession. · Measures and evaluates outcomes taking corrective action where necessary and being accountable for decisions. Improving Services · Ensures patient safety by assessing and managing the risk to patients associated with service · developments, balancing economic considerations with the need for patient safety. · Critically evaluates services to identify where services can be improved, working individually or as part of a team. · Encourages improvement and innovation, creating a climate of continuous service improvement. · Facilitates transformation, actively contributing to change processes that lead to improved healthcare. Demonstrating Personal Qualities • Is aware of own values, principles and assumptions and is able to learn from experience. • Organises and manages self while taking account of the needs and priorities of others. • Learns through participating in continuing professional development and from experience and feedback. Acts with integrity, behaving in an open, honest and ethical manner. Management & Administration a) To work within the framework of the hospital's service plan and/or levels of service (volume, types etc.) as determined by the Employer. Service planning for individual clinical services will be progressed through the Clinical Directorate/ TCH structure or other arrangements as apply. b) To participate in the development and operation of the Clinical Directorate/TCH structure and in such management or representative structures as are in place or being developed. The Consultant shall receive training and support to enable him/her to participate fully in such structures. c) To formally review the execution of the Clinical Directorate Service Plan with the Clinical Director / Employer periodically. The Clinical Directorate Service Plan shall be reviewed periodically at the request of the Consultant or Clinical Director / Employer. The Consultant may initially seek internal review of the determinations of the Clinical Director regarding the Service Plan. d) To participate in and facilitate production of all data/information required to validate delivery of duties and functions and inform planning and management of service delivery. e) To be responsible for the maintenance of appropriate liaison arrangements between his/her department in the hospitals and the patients normal medical attendants. Human Resources a) To co-operate with the expeditious implementation of the Disciplinary Procedure as per Consultants Public Only Contract 2023. b) To ensure in consultation with the Master/Clinical Director that appropriate medical cover is available at all times having due regard to the implementation of the European Working Time Directive as it relates to doctors in training. c) To participate as a right and obligation in selection processes for non-Consultant Hospital Doctors and other staff as appropriate. The Employer will provide training as required. The Employer shall ensure that a Consultant representative of the relevant specialty / sub-specialty is involved in the selection process. Risk Management a) To participate in clinical audit and proactive risk management and facilitate production of all data/information required for same in accordance with regulatory, statutory and corporate policies and procedures. Financial a) To assist in the preparation of annual estimates/budgets of expenditure for revenues for which he/she is responsible. General a) To reside convenient to TCH or such other place as may be approved by the TCH. (b) To perform such other duties appropriate to the office as may be assigned by him/her by the TCH or other authorised officer. b) The person appointed will hold office under the terms and conditions of the Public Only Contract 2023 for consultants employed in the public service which will determine that he/she will participate actively in the management of the hospitals, take cognisance of resource constraints and retain clinical autonomy while practising. Other duties and responsibilities may be assigned to the appointed consultant by the Master/CEO and CCOO of TCH Hospital and the General Manager MRHP. The duties of the successful applicant may change in The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. [JH1]Labour ward ward round isn't likely to be relevant to this post
Patient Advocacy Officer/open Disclosure Designated Contact Person
The main purpose of this role is to deal effectively and efficiently with all patient feedback received in the Quality Department or through the Open Disclosure Process (co-ordinated through the wider risk department). The post-holder will be expected to identify gaps which require the development of quality initiatives, maintain a management system record of all feedback, produce required reports and comply with Complaints legislation and relevant HSE policies and procedures. They will also be available to act in the role of a designated person, with the purpose of supporting patients impacted, as required, and in association with a reportable incident as associated with the Open Disclosures procedures. Responsibilities & Accountabilities ( in no particular order of priority ) · Assist with the co-ordination of all patient feedback received in the Quality Department in an efficient and effective manner in compliance with the relevant legislation and the NMH Feedback Policy. · Co-ordinate and actively participate in investigation of complaints when required. · Prepare written response to patients in respect to complaints raised, including the co-ordination of all patient feedback received in the Quality Department. · Provide education and support to frontline clinical and support staff, in dealing with complaints to ensure they are resolved locally to the greatest extent possible. · To act as a resource for staff on issues relating to complaints management and subsequent quality improvements. · Ensure the feedback management system is maintained and updated appropriately and produce reports as required by the Quality Manager. · To assist relevant managers in developing quality improvement action plans in conjunction with the Quality Manager, as identified as a result of a complaint investigation. To assist with the monitoring of the implementation plan as agreed. · To assist in developing relevant patient and staff information to support the process. · Ensure compliance with Freedom of Information and GDPR Legislation if requested. · Ongoing operational and user management of Patient Feedback Management System, Quality Improvement Registry and Audit Scheduler. · Assist with the development of Quality Improvement Plans as a result of feedback from the National Maternity Patient Experience Survey. · Execute the role of Designated Person as required. · Supervise the operational and user maintenance of the Q-Pulse System. · Supervise Q-Pulse staff, e.g. Administrative Support staff.
Medical Secretary
Key Responsibilities Key Roles and Responsibilities include and are not limited to the following: Managing the Service • Effective delivery of all departmental Medical Secretarial duties • Provide cover based on service requirements • Complete duties in line with operational standards • Adhere to all departmental policies and procedures • Contribute effectively to service development and service improvement • Deliver a professional and efficient service to Clinics, Diagnostic, patients and hospital staff • Work towards Departmental Key Performance Indicators • Ensure confidentiality of patient details and records at all times • Work as part of the wider Directorate Administration Team • Escalate to the Supervisor all queries and issues which cannot be resolved locally • Follow the Supervisor’s lead and direction • Attend all Team meetings as directed by the Supervisor and Administration Team Manager • Ensure that work completed is done in an accurate manner • Complete tasks allocated to the highest standard set by the hospital • Ensure that any handovers are completed on time, providing all relevant details to the Supervisor • Report any potential risks to the Supervisor • Assist in departmental audits as assigned by the Supervisor • Represent MMUH in a professional manner at all times • Reception and telephone duties • Collect and file laboratory reports, retrieve charts where indicated • Perform all TPRO transfer duties as required, including clinical letters and or reports • Show drive and initiative in completing tasks Planning, Organising and Problem Solving • Plan, organise and control service delivery within the administration duties on a daily basis • Organise outpatient clinics, Consultant and Nurse Led, as required, book appointments, follow up and testing, retrieve medical record files for clinics, register clinics and maintain TPRO • Maintain Consultant Work Lists, monitor closely bringing any outliers or queries to the Supervisor • Retrieve medical record files for Clinic and or Cath Lab list when required • Manage inpatient and day case follow up • Participate in projects as required to improve service • Escalate any conflict related matters to the Supervisor • Attend any training which may be advised by the Supervisor or Administration Team Manager Communicating Effectively • Ensure good communication within the team at all times • Communicate effectively with other hospital wide departments and or directorates • Represent the department and directorate in a professional manner • Attend to patient and visitor queries in an efficient and timely manner • Follow the Supervisor direction Maintaining Composure and Resilience • Maintain a professional manner at all times • Maintain composure during pressurised times • Address all patient queries in a polite and professional manner • Have a positive approach to secretarial duties and responsibilities Availability • In order to meet the service needs of the hospital, the post holder will be required to work at different locations, including across the Mater Hospital, Community Hub locations and any other location required for service delivery • The post holder will also be expected to provide cover for colleagues during times of absence Other Duties • Display competence in all duties completed in line with the competency framework • Observe strict patient confidentiality • Work as part of the wider Directorate Team • Undertake any other relevant duties as requested by the management team • Support and adapt to changes that are implemented to improve the services • The duties and responsibilities contained within this Job Description are not exhaustive and may be reviewed by the Administration Team Manager as required Core Competency • Effective Service Management and delivering quality service • Planning, Organisational and Problem Solving Skills • Communicate Effectively • Maintaining Composure and Resilience • Medical Transcription and TPRO Transfer General Responsibilities and Accountabilities 1. Confidentiality You will be aware of the confidential nature of Hospital work and in particular the right of patients to confidentiality. 2. Policies and Procedures You are required to familiarise yourself with and adhere to all policy and procedural documents relevant to your position. 3. Hygiene Standards The highest standard of hygiene must be maintained in the Hospital at all times and all staff members are responsible for ensuring compliance with the Hospital requirements and standards with regard to hygiene. It is the responsibility of all staff to have a fundamental understanding of their individual responsibility in maintaining departmental and site hygiene standards. 4. Health and Safety Ensure that effective safety procedures are in place to comply not only with the Safety, Health and Welfare at Work Act 2005 but also within the spirit of the Hospital mission, vision and values, and that they are known and followed by staff. You are required to familiarise yourself with the requirements of employees under the Safety, Health and Welfare at Work Act 2005 and to promote a work environment that is compliant with this legislation. Each staff member is individually responsible for ensuring that the Hospital remains a safe place to work. 5. Information Technology Ensure the most effective and efficient use of developments in information technology for administrative support in a manner which integrates well with systems throughout the organisation. 6. Business Continuity Management Business Continuity Management is a holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders and reputation. All staff employed in the Mater Misericordiae University Hospital are obliged to: • Make themselves familiar with the Organisational Business Continuity Plan • Attend Business Continuity Management education sessions provided • Make themselves familiar with their individual roles as set out in their departmental Business Continuity Plan, if applicable, and or the Organisational Business Continuity Plan Note These duties and responsibilities reflect the present service requirements and may be subject to review and amendment to meet the changing needs of the Hospital. The incumbent will be required to maintain, enhance and develop their professional knowledge, skills and aptitudes necessary to respond to a changing climate. Qualifications • Leaving Certificate • Microsoft Office including Word, Excel, Outlook and PowerPoint • Medical Administration qualification such as FETAC Level 5 Experience • 2 years relevant Clinic Administration experience • 2 years experience within a Healthcare Setting Organisational Knowledge • Knowledge of Healthcare Standards Professional Knowledge and Skills • Medical typing skills • Working knowledge of medical terminology • Excellent knowledge of administrative software • Excellent level of administration skills • Ability to work in a pressurised environment and use own initiative • Ability to communicate effectively in a team • Ability to multitask • Ability to provide innovative solutions to problems • Flexible approach • Maintain discretion and confidentiality at all times Competencies and Other Skills • Effective Service Management and delivering quality service • Planning, Organisational and Problem Solving Skills • Communicate Effectively • Maintaining Composure and Resilience
CNM Emergency Department
The Clinical Nurse Manager 2 will have responsibility for managing and maintaining an environment that is always committed to ensuring a quality, safe and efficient care service experience for each patient. She/he will role model clinical and administrative expertise and will ensure compliance with regulatory, administrative and clinical standards, policies and procedures. She/he will supervise and coordinate care delivery in accordance with the vision, mission, philosophy, core values, evidence-based practice, and standards of the Mater Misericordiae University Hospital. Informal inquiries to ED CNM3 Ciara Nother - ciaranother@mater.ie
Clinical Nurse Manager
Avista is a progressive organization, providing a wide range of services including Day, Residential and Respite support to both Children and Adults in various locations across 3 Regions. The organization is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centered, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: CLINICAL NURSE MANAGER 3 COMMUNITY RESIDENTIAL SERVICE (DUBLIN) PERMANENT FULL-TIME CONTRACT (37.5 HPW). Salary: € 71,432- € 80,671 *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Ref:93250 Essential: o NMBI Registration in the RNID division. o Management Qualification- Possess a Recognized Management Qualification FETAC/QQI Level 6 or equivalent. o Full Clean Driving licence and access to vehicle. o Have a minimum of two years’ experience at CNM2 level in the area of intellectual disability. o Proficiency in the English language. Desirable: o Excellent leadership skills and the ability to work on your own initiative. o Be a highly motivated individual who can demonstrate effective leadership and managerial skills, and the capacity to manage change. o Have proven people management, leadership, communications and interpersonal skills. o Be able to work on projects as directed by the Service Manager. o Have experience of working with behaviors of Concern and complex care needs and supporting mentoring staff teams in the delivery of a high quality to the Service Users. o Have a detailed knowledge of the HIQA standards / regulations and Health Act 2007 and have the ability to maintain the high-level set post initial registration visit by HIQA . o Have experience working with multidisciplinary team members and external agencies in the co-ordination of services. o Applicants should possess Level 3 behavioral competencies of AVISTA competency framework. Why work with us? ü Excellent Career Progression Opportunities. ü Comprehensive Pension Scheme ü Supportive and innovative working environment. ü Generous annual leave entitlement ü Paid Maternity Leave & Sick Pay scheme ü Bike to work Scheme ü Tax Saver Travel Scheme Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Service Manager, Joseph Caroll on 0874598941 Closing date for receipt of applications 27th February 2026 A panel may be formed for future CNM3 vacancies. Avista reserves the right to close the competition early should enough applications be received. Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer
Social Care Leader
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: SOCIAL CARE LEADER- TEES Day Service Dublin 15 and Dublin 7 PERMANENT PART-TIME CONTRACT of 37 HRS PER WEEK Salary: €56,915- €66,465 LSI * *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Essential: · QQI Level 7 (or higher) qualification in Social Care/Applied Social Studies or equivalent, the award must be considered eligible for CORU registration. · Up to date CORU registration or Confirmation of application for registration submitted to CORU. · Recognised management qualification FETAC/QQ1 Level 6 or equivalent- completed or to be enrolled in a recognised management course. · Full clean driving licence for manual vehicles and access to own vehicle. · Minium of three years’ experience in a relative sector. · Experience working within the area of intellectual Disability. · Proficiency in the English language. Desirable: · QQI Level 8 is desirable but applicants with level 7 degree who have relevant experience will be considered. The award must be considered eligible for CORU registration · Have experience of Person Centred planning. · Have an awareness of New Directions and regulations. · Desire to support people to live their best lives. · Willingness to support persons to develop skills and competencies around identified areas of interest and learning. · Experience in the area of staff or student supervision. REQ: Why work with us? Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Claire Durkan TEES Service Manager 087 1080905 Closing date for receipt of applications: 27TH February 2026. Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the Dublin service.” Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.
Clerical IV
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: Clerical IV Clonsilla (Dublin) Permanent – Part Time Contract (25.20HPW) Salary: €36,109 -€ 55,463 * (lsi) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Ref: Essential: · Minimum of 3 years administrative experience preferably in the Health Sector or similar organisation. · Experience of inputting and managing databases including extracting reports from the database · Excellent Microsoft Office skills - particularly Word/Excel/Power Point Desirable: · Excellent interpersonal and communication skills required, including attention to detail and multi-tasking . · Experience working in a busy environment, dealing with numerous staff and confidential data. · Be self-motivated and willing to work as part of a team as well as on their own initiative · Applicants should possess Level 1 behavioural competencies of Avista competency framework. Why work with us? ü Excellent Career Progression Opportunities. ü Supportive and innovative working environment. ü Comprehensive Pension Scheme. ü Generous annual leave entitlement. ü Paid Maternity Leave & Sick Pay scheme. ü Bike to work Scheme. ü Tax Saver Travel Scheme. Please submit a CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Eilis Madden Service manager (01 824 8610) Closing date for receipt of applications 23rdFebruary 2026. Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the Clonsilla service.” Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.
