Emergency Medical Controller (E-Call Taker)
Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows: Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance § Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Join The Talent Community
Join the Central Bank of Ireland Talent Community To register your interest in a role with Central Bank, for a position that may not be advertised on our website currently, please complete uploaded your CV and some additional information via the below linkto register your interest. Please indicate in the application form the areas within the Central Bank of Ireland that you are most interested in / where you could add most value. A list of functional areas are below: Please note that these are functional areas and not specific Divisions, given that certain technical capabilities might be utilised across a number of Divisions. For a full list of Divisions please click here.Actuarial Administration/Operations SupportAnti-Money LaunderingAuditBankingSecurities & MarketsHuman ResourcesExecutive SupportProject ManagementFinancial ControlConsumer ProtectionLegal/EnforcementEconomicsCommunicationsPolicy FormulationData AnalyticsFacilities ManagementResolutionInsuranceFinancial RiskOrganisational RiskInternal GovernancePayments & SettlementsEconomic ResearchInvestment BankingIT DeliveryIT Strategy & ArchitectureCredit UnionsProcurementQuantitative AnalyticsSecurityStatistics We welcome applications from candidates with different backgrounds, experiences and perspectives and are committed to positively supporting candidates with disabilities.We know it's our people who make the Central Bank special and we are focused on creating a diverse, inclusive, fulfilling and progressive work environment. We encourage applications from candidates with different backgrounds, experiences and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations for you in the recruitment process in order to give you the opportunity to perform to your best, please email our Disability Inclusion Partner, Rebecca Daly at Rebecca.daly@centralbank.ie or 01 224 6711. Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed. We have a hybrid working model to balance the flexibility working from home provides with the value our office environments bring to support collaboration and connection with colleagues. Our approach to hybrid working enables colleagues to work from home up to 50% of working days, building on an existing broad range of flexible working policies and practices already in place to support our people achieve the right balance.Our policies also provide insight into our organisational culture, work environment and working arrangements. Here are some of the key policies (subject to ongoing review and amendment) which may be of interest as you consider a career with us.Please note, this is not a live vacancy post so you will not be considered directly for roles. This is a general application to the Central Bank of Ireland, the purpose of which is to express interest in a future vacancy within the Bank. Our Talent Acquisition Team may contact you directly to notify you by email once suitable vacancies arise in the future.
Facilities Attendant
The Purpose of the Role The Premises Services section of Facilities and Services, within Estates Directorate provide a range of services to the College Community – Attendant services, cleaning and first line building maintenance. For the delivery of Premises Services, the University estate is divided into six Premises Areas. Context The attendant staff provide a range of specific services [details below] within college buildings both on and off Campus, Attendants can be appointed to a regular post or be assigned as part of the Supernumerary team who provide the full range of duties in order to provide cover for leave for regular attendants and additional services as required. Attendant staff may be assigned to any College building on or off Campus Main Responsibilities The principal duties of an attendant consist of all or any of the following: • General security services within buildings - including opening/closing, patrolling the buildings, and reporting safety hazards or security concerns • Reception desk facilities • Responding to fire alarms and other emergencies • Monitoring internal, building CCTV systems • Responding to security incidents • Access control • Mail distribution/collection within the building • Preparing shared lecture theatres/rooms for lectures, meetings, conferences, etc. including first line AVMS services • Providing support for conferences and special events • Supporting the administration of college examinations on/off Campus • Supporting Commencements examinations and other special events • Supporting chapel services • Entering and updating all reports including any accidents or incidents into the buildings Logbook • Such other duties as may be directed in general conformity with the position of facilities attendant. Hours of work • 39-hour week on a two-shift cycle, including Saturday’s as part of standard working week Person Specification As the first point of contact for members of the College Community and visitors to College buildings, Attendants should be reliable individuals who are prepared to work alone without supervision and as part of a Premises Team committed to delivering ‘first class’ customer service. Qualifications • Security Course – FETAC Level 4 (Desirable) Knowledge & Experience • Previous experience of working as an attendant or security officer (Desirable) • Experienced in working in Customer Services (Desirable) • Knowledge of security systems – CCTV, alarms, radios (Desirable) • Good computer skills, familiar with the Microsoft Office (Essential) Skills & Competencies • Possess a positive can-do attitude. (Essential) • Have the ability to take control of a situation if required (Essential) • Have excellent customer service skills (Essential) • Be a good communicator (Essential) • Good oral and written communication skills (Essential) • Ability to work alone and resolve problems and issues on own initiative (Essential)
P/T Legal Bookkeeper
Curry and Hickey Solicitors are seeking to recruit a Legal Bookkeeper to join their busy firm in Dublin 7. This is a part time permanent position with flexible working hours. Key duties and responsibilities will include, but not limited to: If you wish to apply for this role please email a CV and cover letter to: lhamilton@curryhickey.ie
Receptionist
Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working with a team who have a passion to serve? A career with David Lloyd Clubs as a Receptionist is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes. So, what are the benefits of working for David Lloyd Clubs? As part of the Reception team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry: And what qualifications, skills and experience do I need? In this role you might find yourself working across three different parts of a club, so there is plenty of flexibility and ample opportunity to learn and develop new skills along the way. You might find yourself working in our Club Room, on Reception or with children in our DL Kids Team. Your responsibilities will vary from serving customers our ‘DLicious’ Menu, greeting our members when they arrive at the club with a friendly ‘Hello’ or creating fun activities at our DL Kids parties and holiday camps. Whatever team you find yourself working in, providing brilliant customer service is the number one priority. What’s great about this job is that you don’t need any experience, as long as you are someone who loves to work with a smile on your face and a spring in your step we can train you on everything else you need to be successful. So whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active and provide brilliant customer service our members can count on; we would love to hear from you. You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Reception Supervisor
We are currently looking for an engaging, enthusiastic and service-orientated Reception Supervisor to join our team! This is an important role at the forefront of our club where you will work alongside the Member Services Manager to lead and mentor the Reception team to provide service excellence to all of our members from the moment they enter the building. As our Reception Supervisor, you will have a broad role overseeing various important duties that ensure DLL ways of working are adhered to at all times. It will be your responsibility to produce effective rotas for the reception team, aimed at delivering the right number of receptionists to deliver exceptional member service. You will deal with all enquiries in a fast and effective manner whilst acting as an ambassador for the club at all times. You will support Senior Managers in the club open and close procedures and carrying out duty management shifts as required and be the responsible person for the safe evacuation of the reception area in emergencies. Our Reception Supervisors are passionate, professional and extremely member focused in order to deliver an exceptional experience to all of our customers, therefore we are looking for the best talent in the market. So- what's it like to work for a Sunday Times Best Big Company?We are thrilled to be ranked in the Sunday Times 25 Best Big Companies To Work For 2018! This accolade serves to reinforce our commitment to our team members and proves how great it is to work for David Lloyd Leisure. So, what can you expect if you join our team? You will have access to a wide range of benefits including FREE Club memberships for you and your partner. This benefit means you can enjoy all that our Clubs in the UK and Europe have to offer in the company of your nearest and dearest. In addition to this you will also receive 6 friends and family discounted memberships to really treat your friends. On a day to day basis you will find yourself working in a state-of-the-art environment surrounded by friendly and passionate colleagues. But most of all, working for us is about having fun. We aim to provide a happy, inviting and safe culture where our ‘We Play’ value is brought to life each and every day. So if you want to come and join the premium name in the leisure and fitness industry please click on the link and apply, a career with us could be just what you are looking for. You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Assistant
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Emergency Medical Technician
Remuneration The salary scale for the post is (as of 01/01/2024): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 per year Key Working Relationships · Control Manager · Assistant Chief Ambulance Officer · Ambulance Officer Purpose of the Post The Emergency Medical Technician post is designed to provide a comprehensive and dedicated Patient Transport/Intermediate Care Service within the National Ambulance Service. Emergency Medical Technicians may be tasked occasionally to higher acuity calls. In this role, the primary purpose will be: · In advance of an EMS resource as a First Responder · Simultaneously, alongside an EMS resource as additional responders/practitioners, e.g. Cardiac Arrest · As the primary resource to low acuity calls not appropriate to Paramedic service provision, i.e. Omega Calls · In any role deemed appropriate during a Major Emergency. Principal Duties and Responsibilities Clinical/Patient Care Responsibilities Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Remuneration The salary scale for the post is (as of 01/01/2024 ): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period
Administrator
Are you looking for an opportunity to join a high-performance team? Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking an experienced Administrator to join our Bookkeeping Services Team. The Role This is a part-time fully remote role (excluding initial training period in the Cavan, Trim, or Monaghan area) with responsibility for providing administrative and secretarial support to our bookkeeping services team. Candidate Our ideal candidate will have at least three years’ experience in an administrative role. Previous experience in accountancy or related practices would be an advantage. The ideal candidate will be a highly motivated individual who can work on their own initiative with; • A proficiency in Microsoft Office Suite. • Strong interpersonal and communication skills. • Ability to deliver top quality customer service. · A passion for helping people.
Administrative Assistant
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: · Reward platform – discounts for over 800 retailers · 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) · Development, training, and professional qualifications Davies are looking to recruit a claims Administration assistant. This is an exciting opportunity to be part of a new and dynamic claims team. The role has a particular emphasis on accurate record keeping at meetings, managing correspondence and ensuring seamless file management to assist the Senior Executive team in progressing claims efficiently. What will your day look like: A bit about Davies: We are a global team of more than 6,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses. We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our values: Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts. We are D ynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities. We are I nnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths. We S ucceed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities. We are C onnected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources. Job Types: Full-time, Permanent Pay: €32,000.00-€38,000.00 per year
