Customer Support Manager, Leopardstown
We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. We currently have a vacancy for a Customer Support Manager (Part Time). As a Support Manager you will learn about the business while developing your product knowledge and people management skills. As part of the management team within your store, you will also ensure that our standards of customer care are maintained and improved on an ongoing basis. This position is 100 hours per month, circa 25 hours per week, scheduled between 3 to 4 days per week, which will include late nights and weekends. The successful candidate will have the following responsibilities: Key Responsibilities: If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role! Dunnes Stores is an Equal Opportunities Employer
Barista
Main Purpose of the job: Responsible for delivering all aspects of the Frank and Honest brand to the customer in an efficient and friendly manner and also responsible for educating customers about the Frank and Honest coffee range. Relevant Skills/Experience: • Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage; • Barista experience is desirable; • Excellent communication skills; • Previous customer service experience is an advantage; • Passion for coffee and ability to inspire customers; Main Duties • Always ensure that customer satisfaction is the number one priority by greeting each customer as if it`s their first visit to the store and consistently deliver an exceptional service; • Adhere to all standards required by Frank and Honest including the policies, procedures, instructions and guidelines set out in the operations manual; • Prepare all Frank and Honest beverages and blended cold drinks adhering to the correct procedures; • Assist customers to improve their knowledge of our food and beverages; • Maintain the highest quality and consistent food and beverage standards at all times; • Clean the coffee equipment throughout the day consistent with Frank and Honest standards; • Familiarise yourself with the full Frank and Honest food product range and upsell the full range; • Demonstrate your passion for coffee by sharing knowledge and personal recommendations with customers; • Deal with all customer queries efficiently, professionally and in line with store/caf policy; • Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines; • Ensure that all areas of the caf/your area are kept clean and tidy.
Team Member
Costa Coffee requires a Team Member for our store in Tesco Swords. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
