Jobs in Dublin
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The Coombe Hospital is one of the largest providers of women and newborn health care in the Republic of Ireland. We care for up to 10,000 pregnant women every year. In addition, over 1,000 newborns are admitted to the Neonatal Intensive Care Centre and over 8,000 adult surgical operations are performed. The hospital provides comprehensive care for women and newborns at local, regional and national levels. The hospital promotes and supports normality in pregnancy and child birth; the hospital also provides a comprehensive range of highly specialised care in high risk maternal and fetal medicine, newborn medicine, anaesthesia and gynaecology. The Hospital is inviting applications for the following posts: Heathcare Assistant - Temporary Contract, Specified Purpose Contract and Fixed-term Contract Candidates must: (a) Have undertaken Healthcare Assistant FETAC Level 5 Accredited Course And (b) Have passed an examination at second level Minimum of 1 year’s relevant experience in a Hospital or equivalent sector.
Customer Experience Champion - Mullingar
Job Title: : Customer Experience Champion- Mullingar Vacancy ID : 096952 Vacancy Type : Fixed Term Contract Post Date : 10-Jul-2025 Close Date : 31-Jul-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: ¿ Support in the day to day operation of customer service within the branch. ¿ Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ¿ Take ownership and deal with customer queries in an effective, professional and compliant manner. ¿ Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ¿ Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ¿ Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. Essential Requirements: ¿ QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ¿ If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ¿ Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ¿ Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ¿ Committed to and enjoys working in a sales environment This is a 12 month fixed term contract position based in Mullingar branch. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
