51 - 60 of 587 Jobs 

Customer Service Agent

DiageoDublin

The purpose of this role is to be at the forefront of world-class customer service delivery, both online and offline, for customers attending the Irish Brand homes. The successful candidate will work within the ticketing system, Secutix, to ensure seamless information flow between departments and smooth operational delivery. You will be responsible for: · Oversee the management of incoming booking enquiries, ensuring optimised data collection and appropriate CRM management of venue ticketing system · Liaise closely with internal department to ensure reporting functionality in place with required booking updates scheduled as required · Be a pioneer of world-class customers service and instil standards across the team for delivery across multiple communication platforms To be successful in this role, you will need: · Minimum two years’ experience working in a fast-paced customer service team within a hospitality, central reservations or cultural/live entertainment setting · A working knowledge of FIT /Tour Operator Reservations & Group Reservations · Experience in managing customer service across multiple communication platforms · Fluent in English · Experience in complaint handling and handling of complex customer issues Working with Us Join us and you can also expect a highly competitive and flexible rewards and benefits package including: Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

11 days agoFull-time

Multi Channel Executive

DHL ExpressDublin

Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! The Purpose of the Multi Channel Executive is to drive revenue within the Multi-channel DM customers, lead generation while also maintaining and developing colleges. Key Tasks · Ensuring that all customers are contacted through a customer contact management approach that is consistent with our standards across Telesales and Field Sales · Measured improvement in the retention of existing customers through Comet. · Ensuring that customer information is maintained accurately on the customer database through Comet & regular data quality reports are issued to the sales team. · Completing daily and weekly reports to measure individual effectiveness and provide figures showing weekly productivity. · Managing lower revenue ecommerce customers. · Running regular data quality reports that are issued to the sales team. · Completing daily and weekly reports to measure individual effectiveness and provide figures showing weekly productivity. · Analysing and maintaining MC Database & prioritises. · Contacting MC customers by MCE and LQ. · Sourcing and generating new Sales Leads to support all sales channels · Rank up of all required trading customers to appropriate sales channels · Support marketing with follow up on Marketo campaigns What You Bring Educational Qualifications: • Good knowledge of Microsoft Office • Excellent verbal and written communication skills. • Proven Sales track record • Decision Making. • Excellent Planning and Organisation skills. • Team Player with ability to work on own initiative. • •• SDtercoinsgio Inn fMluaeknicnign.g and negotiating skills. • Excellent Planning and Organisation skills. • Team Player with ability to work on own initiative. • Strong Influencing and negotiating skills. • Accountability. • Attention to Detail. • Results Orientated. • Problem solving skills. • Passion to provide excellent Customer Service. • Experience with database management and data mining is desirable but essential. Expected (Years of) Experience • 2-3 years Sales Experience • Marketing experience an advantage • Leaving Certificate or equivalent Our Offer Strong career support in an international environment. Great culture and colleagues. Multifarious benefit program. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

10 hours agoFull-timePermanent

Branch Manager

Chadwicks GroupDublin

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Principle Objective Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals. Knowledge & Experience  CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

8 hours agoFull-time

Customer Support Team Manager

OtonomeeRemote€33,000 - €36,000 per year

YOUR MISSION This is a permanent, work-from-home role open in Ireland. The successful candidate will need to be based in Ireland. Salary The salary range for the role is 33,000 euros - 36,000 euros depending on experience. Schedule Candidates should be available to work on an 8-hour shift basis scheduled between Monday and Friday, noon to midnight.  About the role We are looking for a Team Manager in Ireland who is passionate about the employee experience. This is an exciting opportunity for someone with managerial qualities and with a focus on growth. The successful candidate will be responsible for leading and managing a team of customer service representatives to ensure the delivery of high-quality service to our clients. You will oversee daily operations, coach and mentor team members, and drive performance to meet or exceed established goals and metrics. This role requires strong leadership, communication, and problem-solving skills, along with a deep understanding of BPO operations and client management What you'll be doing CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 days agoFull-timePermanent

Customer Service Agent

DiageoDublin

The purpose of this role is to be at the forefront of world-class customer service delivery, both online and offline, for customers attending the Irish Brand homes. The successful candidate will work within the ticketing system, Secutix, to ensure seamless information flow between departments and smooth operational delivery. You will be responsible for: · Oversee the management of incoming booking enquiries, ensuring optimised data collection and appropriate CRM management of venue ticketing system · Liaise closely with internal department to ensure reporting functionality in place with required booking updates scheduled as required · Be a pioneer of world-class customers service and instil standards across the team for delivery across multiple communication platforms To be successful in this role, you will need: · Minimum two years’ experience working in a fast-paced customer service team within a hospitality, central reservations or cultural/live entertainment setting · A working knowledge of FIT /Tour Operator Reservations & Group Reservations · Experience in managing customer service across multiple communication platforms · Fluent in English · Experience in complaint handling and handling of complex customer issues Working with Us Join us and you can also expect a highly competitive and flexible rewards and benefits package including: Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

11 days agoFull-time

Facilities Manager

BAM IrelandDublin

Building a sustainable tomorrow BAM FM are looking for a  Facilities Manager  to join their team in the Dubin area.  The successful candidate will report into the BAM FM Operations Manager  Your mission What’s in it for you? Opportunities! Opportunities to work with a great team on some of BAM's largest and most exciting projects. Opportunity to develop your skills to the highest industry standards while earning competitive salaries. BAM are committed to its employees and offer strong competitive salaries along with benefits such as; 8% pension contribution, Employee Assistance Program, Learning and Development opportunities, further education, bike to work scheme, company laptop, company phone, flexible working arrangements and many more Your work environment If successful, you will be part of a dynamic team that works together to deliver results but also to further develop your career through our four key pillars; open collaboration, scalable learning, proactive ownership and predictable performance. You will enjoy working with a committed, enthusiastic and experienced team guided by a highly experienced Manager who will provide you with the support & development required . It's a fast paced, processed driven environment where teamwork and sharing priorities on a regular basis is key to success. No two days are the same.  At BAM Ireland our people are at the heart of the BAM mission statement of  “Building a sustainable tomorrow” . The discipline of Facilities Management is essential for BAM to achieve our Mission Statement, ensuring our projects are delivered to the highest sustainable standard, safeguarding the profitability and longevity of the organisation. Furthermore, this profession allows our organisation to serve our clients and the wider public by maintaining public infrastructure, commercial and residential buildings that allow the communities we serve to prosper. Our Facilities team speak with enormous pride and satisfaction when maintaining projects for our clients and the public that will serve the countries for years to come. BAM employees get a wide range of experience and are a key to the lifecycle of the projects from the tendering stage right through to the management of the facilities going forward. Without these expertise’s BAM would not be able to deliver best in class projects and services to our clients and the wider public. Who are we? The art of building is about building for communities; it’s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

7 hours agoFull-time

Welcome Advisor

Bank of IrelandDublin

What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank Of Ireland. Working as part of a dynamic and encouraging team, you will be a representative of our branch and support our personal and business customers daily. In this role, you will:

7 hours agoFull-time

Department Manager

H&MDublin

Job Description Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profitof the storeand along with yourTeamdeliver a Customer First Experience. Key responsibilities: Additional Information This is a permanent contract position offering 39hours per week. Availability 7 days fully flexible, weekends included. This position is based in one of our H&M stores in the North Dublin Area. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program  here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days agoFull-time

Assistant Staff Officer

Fingal County CouncilDublin€32,301 - €51,100 per year

About Fingal County Council Fingal is a highly attractive place to live, work, visit and do business. It comprises a geographical area of 450 sq.km stretching from Balbriggan in the north, to Blanchardstown in the west and to Howth in the east. The area is defined by the diversity of its landscape and settlement patterns with rural, urban and suburban locations all rolled into one county. There is 88kms of coastline, three large protected estuaries and salt marsh habitats and 13 major beaches. Fingal County Council is one of the county’s major local employers and currently employs approximately 1,600 staff. The Council is mandated to deliver a diverse range of functions and services which can be broadly described under the headings of the provision of physical and social infrastructure, housing, economic and tourism development, community development, recreation and amenity services and the management of the planning and environmental regulatory framework. The role of the County Council as provided for in law is to represent, lead and serve the communities of Fingal. Duties The Assistant Staff Officer is a support or supervisory position within the Council and is assigned responsibility for the day to day operation of a work area, section or team. The Assistant Staff Officer works as part of a team, supporting managers and colleagues to meet work goals and objectives and to deliver quality services to internal and external customers. The post holder will be responsible for the implementation of work programmes to achieve goals and targets set out in Departmental and Team Plans. The Assistant Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence. Persons employed will be required to work in any location within the Fingal administrative area.  The duties may include but are not limited to: ·       Providing administrative backup and support for their line-manager to achieve key goals, objectives and tasks; ·       Supervising staff and deputising for the line-manager as required; ·       Operating under the direction of the line-manager; ·       Participating as an effective team member towards the efficient operation of their department / section; ·       Collating and analysing information / data and reporting on same; ·       Maintaining accurate records and files; ·       Assisting with budget management / reporting and procurement; ·       Ensuring the provision of high quality Customer Services; ·       Briefing and training new staff; ·       Implementing agreed procedures, schemes and policies of the Council; ·       Operating existing and future IT systems; ·       Taking initiative and being proactive in addressing issues; ·       Assisting with the implementation of change and delivering quality services; ·       Working effectively with staff, members of the public, public representatives, external agencies and various Council Departments. Qualifications and requirements of the post CHARACTER Each candidate must be of good character. HEALTH Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.  EDUCATION, TRAINING, EXPERIENCE, ETC. Each candidate must, on the latest date for receipt of completed application forms: (i) (a)   have obtained at least Grade D (or a Pass), in Higher or Ordinary Level in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b)   have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or (ii)             have obtained a comparable standard in an equivalent examination, or (iii)            hold a third level qualification of at least degree standard, or (iv)            be a serving employee in a Local Authority, or a Regional Assembly and have at least 2 years satisfactory experience in a post of Clerical Officer or an analogous post. Benefits At Fingal County Council, we value our employees and want to support them to develop their careers. We offer flexible working arrangements, competitive salaries and pension benefits, a positive work environment, training and development opportunities, a defined career path in a supportive and inclusive culture and the opportunity to make a difference, along with the following benefits: Ø  Standard working day is 9-5 with Flexitime (up to 13 flexi days per year) Ø  Excellent Work/Life balance with Family Friendly Schemes such as Shorter Working Year and Work-sharing Ø  Opportunities for promotion and career development Ø  Employee Assistance and Wellbeing Programme Ø  Pension Scheme Ø  Blended Working available - up to 2 days per week Ø  Ongoing training and higher educational support Ø  Cycle to Work Scheme Particulars of Employment The employment is wholetime, permanent and pensionable. Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children).  Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration.  All persons who become pensionable employees of a local authority will be required in respect of the local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme.  PROBATION Where persons who are not already employees of a Local Authority are employed, the following provisions shall apply:  (a)             there shall be a period after such employment take effect during which such persons shall hold such employment on probation, (b)             such period shall be one year, but the Chief Executive may at his or her discretion extend such period, (c)             such persons shall cease to hold employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. SALARY €32,301, €34,386, €37,345, €39,289, €40,989, €42,633, €44,853, €46,459, €48,089, €49,589, (LSI 1), €51,100 (LSI 2). Persons who are not serving local authority employees will be based on the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of any services which they are required by or under any enactment to perform. HEALTH For the purpose of satisfying the requirement as to health it will be necessary for successful candidates, before they are employed, to undergo a medical examination by a qualified medical practitioner to be nominated by the Local Authority. RETIREMENT AGE The retirement age is 70 years. Recruitment A local authority may decide, by reason of the number of persons seeking admission to a competition, to carry out a shortlisting procedure. The number of persons to be invited, in these circumstances, to interview shall be determined by the local authority from time to time, having regard to the likely number of vacancies to be filled. Selection will be by means of an interview conducted by or on behalf of the local authority. Candidates will be required to pay any expenses incurred by them in attending the interview. Panels may be formed on the basis of such interviews. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualification declared for the post and that they are otherwise suitable for employment may, within the life of the panel, be employed as appropriate vacancies arise. The local authority shall require a person to whom employment is offered to take up such employment within a period of not more than 6 weeks and if he or she fails to take up the employment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not employ the person.

7 hours agoFull-timePermanent

Trainee Merchandiser

PenneysDublin

Learn how to spot the big opportunities If your future is fashion, then there’s no better time to jump in than now. Become a Trainee Merchandiser on Primark’s global Merchandising team and help us shape our unique brand of retail. You will begin by ensuring that products appear in the right store at the right time and in the proper quantities. And, as we continue to grow, so will your role with us. What you’ll do as a Trainee Merchandiser As a Trainee Merchandiser at Primark, you’ll assist the Merchandiser and Assistant Merchandiser in the delivery of our sales, stocks and contribution budgets. You’ll learn about the industry and be given all the tools you need to progress in a Merchandiser role. Primark is a growing business in a competitive industry, with exciting expansion across the UK, Europe, and the US.Your contribution will focus on delivering budgets and line projections, investigating data inaccuracies and forecasting sales. You’ll also have exciting responsibilities relating to products and trends. What we’re looking for An analytical thinker with an eye for detail and numbers, who also loves working in a team. Curious  - Investigate and resolve data inaccuracies, report on stock overages and shortages and ensure that current commitment records have been maintained accurately. Customer focused  - Develop a strong knowledge of our global customer base and use this knowledge to offer outstanding value to our customer, and key recommendations to your team. Strategically minded  - Act as a self-starter, working on a range of products trading in multiple regions. As your knowledge of your product and customer grows, you’ll identify opportunities – learning from sales reactions. Never miss an opportunity -  Use your initiative to identify current and future trading opportunities and propose your recommendations to your team. Total organisation  - Use your passion for people to build key relationships that will enable you to progress deliveries and shipping documentation, drive stakeholder engagement, and collaborate with your team. Why work with us? At Primark, we know how hard everyone works to help achieve our business goals. Having a competitive salary is our way of acknowledging this. We'll also provide you with a progressive career path, because clear advancement is what we’re all about at Primark. We’re always open when talking about your development and we offer lots of training – whether it’s in‐house or sending you on courses. We’re big believers in rewarding hard work, which is easier to achieve with our teams being so close and forever willing to help out.There’s a lively culture here, and it’s easy to get to know each other in a truly warm atmosphere. A buzzing hub of activity, our Dublin Head Office is an innovatively designed space that sits above our very first Primark store so you can see the results of your hard work flying off the shelves for yourself.Flexible working means you can use your time effectively and plan around your schedule. We work within a unique hybrid model here, so your day really works around you. Plus, we’re well equipped for a healthy lifestyle with our own café, canteen, and gym. Relocating to Dublin We’re building a truly global team in Dublin. You’ll find many reasons to relocate besides the career opportunity. Dublin is a friendly, vibrant, cosmopolitan city that has attracted businesses and people from all over the word. The social scene is legendary, and there’s lots going on if music, the arts or sport is your thing. The beautiful Irish countryside and coastline are on the doorstep too. Plus, Primark will offer relocation support to ensure your move to Dublin is an easy transition for you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

6 hours agoPermanent
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