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Payment Operations Administrator

PTSBSt Stephen's Green, Dublin

Your Role: The Operations division provides an extensive range of support services to both customers and other divisions of PTSB. The guiding principles of the Operations Division are based around service quality, operational excellence, cost effectiveness and customer satisfaction.   The successful applicant will report to the Assistant Manager of the Payment Operations Department to provide high quality service and support to ensure delivery of the payment related business objectives.   Your Team: We are a fast paced mission critical team made up of different units; Payments, Clearing and FX Operations teams. Our primary focus is to ensure all payment obligations and settlement are met within agreed timeframes whilst adhering to Bank Policy and Procedures.   Your team will comprise of colleagues with varying levels of experience who are hardworking and keen to deliver a first class service for all our customers, internal and external.   Your Responsibilities:   ·        Responsible for a variety of payment related data entry and administrative duties in an efficient manner. ·        Responsible for all day to day customer queries on anything payments related through phone, email or written correspondence within required SLA’s. ·        Provide on-going telephone and administrative support to customers and internal departments such as call centre, fraud and the branch network. ·        Provide support to the Payment Operations Assistant Manager on all queries and general admin work. ·        Ensure that all payments are processed accurately and in a timely manner in accordance with PSD Regulations. ·        Responsible for compliance related requested via our 3rd party provider and reporting of MI directly to management. ·        Provide ongoing support to customers, other business units within PTSB and third parties as required. ·        Due to the changing nature of work, we encourage flexibility and a willingness to tackle new activities as required. ·        Continuously review skills, and be flexible and open to feedback. ·        Ensure all regulatory and compliance standards are adhered to in full. ·        Follow up on alerts flagged by the AML monitoring system to identify potential sanctions violations or suspicious activities. ·        Perform enhanced due diligence (EDD) on high-risk customers and transactions to assess potential risks and compliance with sanctions regulations. ·        Collaborate with internal stakeholders such as Compliance, Legal, and Operations to escalate and resolve potential sanctions violations.   Requirements: Essential ·        Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary Level in five Leaving Certificate subjects (including English and Maths) ·        Awareness of the regulatory environment in which the Bank operates. ·        Strong personal time management and organisation skills with ability to multi-task ·        Exceptional attention to detail. ·        Strong communication and interpersonal skills with an ability to encourage collaboration with colleagues to deliver a seamless service. ·        Ability to demonstrate initiative and follow through on tasks. ·        Strong command of MS Excel and other software systems & technical ability to learn department specific programs.   Desired ·        Experience in financial services in either an operations or customer facing role would be an advantage. ·        Knowledge of Swift and SEPA would be an advantage.

6 days agoPermanent

Administrator

IFACRemote

Are you looking for an opportunity to join a high-performance team? Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking an experienced Administrator to join our Bookkeeping Services Team. The Role This is a part-time fully remote role (excluding initial training period in the Cavan, Trim, or Monaghan area) with responsibility for providing administrative and secretarial support to our bookkeeping services team. Candidate Our ideal candidate will have at least three years’ experience in an administrative role. Previous experience in accountancy or related practices would be an advantage. The ideal candidate will be a highly motivated individual who can work on their own initiative with; • A proficiency in Microsoft Office Suite. • Strong interpersonal and communication skills. • Ability to deliver top quality customer service. · A passion for helping people.

5 days agoRemotePart-time

Stocktakers

RGISDublin€13.20 - €13.70 per hour

Multiple locations We provide inventory and stock-taking services for the biggest retailers in Ireland and Northern Ireland. RGIS is the partner retailer's trust for stocktake accuracy, merchandising, store support, store compliance, store insight, store development & store planning. We are looking to recruit motivated, positive people to join our growing teams across the whole of Ireland. The role involves counting stock with our handheld systems to provide data to our customers on a casual contract with various shifts including morning, evening & night. Requirements: Must be available a minimum of 4 days per week between Monday – Friday including Sundays. Must be able to travel outside named locations as well (transport will be provided). Must have good communication skills. Must be proactive & solution-driven. Must be passionate, friendly & authentic. Must have the ability to work as part of a team and on your own. Must have the ability & willingness to accept provided feedback. Must enjoy working in a fast-paced & commercially driven environment. What we offer: Experience is not necessary as full training is provided. salary starting from €13.20 or €13.70 for EU Drivers (with the potential to earn a performance-based bonus per shift) Competitive pay for performance bonus from day one. Potential to develop and progress within the company. Personal mileage rate paid for personal drivers. Opportunity to travel & work across Europe. Paid holiday leave. T&C apply. Application Method Please apply to this vacancy by the following means: Email: jcrosby@rgis.com

12 days agoPart-time

Facilities Attendant

Trinity College DublinDublin

The Purpose of the Role The Premises Services section of Facilities and Services, within Estates Directorate provide a range of services to the College Community – Attendant services, cleaning and first line building maintenance. For the delivery of Premises Services, the University estate is divided into six Premises Areas. Context The attendant staff provide a range of specific services [details below] within college buildings both on and off Campus, Attendants can be appointed to a regular post or be assigned as part of the Supernumerary team who provide the full range of duties in order to provide cover for leave for regular attendants and additional services as required. Attendant staff may be assigned to any College building on or off Campus Main Responsibilities The principal duties of an attendant consist of all or any of the following: • General security services within buildings - including opening/closing, patrolling the buildings, and reporting safety hazards or security concerns • Reception desk facilities • Responding to fire alarms and other emergencies • Monitoring internal, building CCTV systems • Responding to security incidents • Access control • Mail distribution/collection within the building • Preparing shared lecture theatres/rooms for lectures, meetings, conferences, etc. including first line AVMS services • Providing support for conferences and special events • Supporting the administration of college examinations on/off Campus • Supporting Commencements examinations and other special events • Supporting chapel services • Entering and updating all reports including any accidents or incidents into the buildings Logbook • Such other duties as may be directed in general conformity with the position of facilities attendant. Hours of work • 39-hour week on a two-shift cycle, including Saturday’s as part of standard working week Person Specification As the first point of contact for members of the College Community and visitors to College buildings, Attendants should be reliable individuals who are prepared to work alone without supervision and as part of a Premises Team committed to delivering ‘first class’ customer service. Qualifications • Security Course – FETAC Level 4 (Desirable) Knowledge & Experience • Previous experience of working as an attendant or security officer (Desirable) • Experienced in working in Customer Services (Desirable) • Knowledge of security systems – CCTV, alarms, radios (Desirable) • Good computer skills, familiar with the Microsoft Office (Essential) Skills & Competencies • Possess a positive can-do attitude. (Essential) • Have the ability to take control of a situation if required (Essential) • Have excellent customer service skills (Essential) • Be a good communicator (Essential) • Good oral and written communication skills (Essential) • Ability to work alone and resolve problems and issues on own initiative (Essential)

2 days agoFull-timePermanent

Customer Services Administrator

Hidden HearingDublin

Job Purpose: Hidden Hearing is Ireland’s leading provider of hearing healthcare. Over the past 35 years, we have worked hard to develop a reputation for offering world-class hearing healthcare services and lifelong support for our patients. And with over 85 clinics located everywhere from Ireland’s key cities to our smaller, rural towns, we’re not that hidden. At Hidden Hearing, we rely on an outstanding customer service system to drive business forward and encourage patient loyalty and satisfaction. The Customer Services Administrator is a passionate team-player who keeps that system running smoothly by engaging in all aspects of patient support and assistance. The role of the Customer Services Administrator is to provide superb customer service by taking battery/accessory orders, responding to enquiries or complaints, with a view to resolve with satisfaction for both parties. Main Duties/Responsibilities:

6 days agoFull-time

Airport Delivery Team Members

DAADublin€16.14 per hour

Dublin Airport offers a wide and diverse range of services to both our Airline partners, Ground Handling agents and additional internal and external service areas. Operating in a busy Airport environment the Airport Delivery Team members are essential in delivering a world class passenger experience for our customers. Reporting to a Service Delivery Team Lead, the primary focus of the Airport Delivery Team Member will be to ensure the safe, reliable, and positive passenger experience across the full airport journey. The Airport Delivery Team Member will manage and ensure appropriate Dublin Airport facilities are available, that all airport functions are operating to a high level and will provide passengers with the appropriate information and assistance whilst adhering to Airport standards. Team Members will embrace the role as ‘the face of Dublin Airport’ conveying a professional, helpful, friendly attitude and service to all Dublin Airport users. Team Members will rotate between duties as required on a roster basis and will operate crossterminal, ramp and campus wide. Tasks are allocated based on demand, and team members will be required to be agile and move from areas/ tasks, as directed by on shift supervision. Supporting the wider operation will at times be necessary in order to carry out any changes in the plan that arise during the shift. These roles are shift based roles and will provide 24/7 coverage throughout the airport. Hourly rate for the role is currently  €16.14 (inclusive of shift pay). KEY RESPONSIBILITIES: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days ago

Assistant Staff Officer

The Housing AgencyDublin 2€32,301 - €51,100 per year

The Housing Agency is a government body working with the Department of Housing, Local Government and Heritage, Local Authorities and Approved Housing Bodies (AHBs) in the delivery of housing and housing services. The Agency’s vision is to achieve an integrated housing system, meeting the nation’s housing needs and promoting sustainable communities. It does this by providing evidence-based housing insights and data that inform thinking and policy making; by working with others to enable the delivery of housing solutions and implement programmes and actions in Government housing policy; and by equipping itself and its stakeholders with the capacity required to respond quickly and effectively to challenges in the housing system. The Agency’s work to deliver sustainable and affordable housing for all is framed under three broad themes: • Being a centre for housing knowledge; • Bridging housing supply and demand; and • Building capacity for housing. We provide a broad range of services including: • Assisting local authorities with all aspects of their housing function • Supporting affordable housing initiatives including cost rental and affordable purchase schemes • Housing acquisitions and property sourcing for social housing • Managing the Croí Cónaithe Fund • Technical advice and supports to local authorities and AHBs regarding capital construction and refurbishment projects and procurement • Financial appraisals of AHB funding applications • Co-ordination of the Housing First initiative • Mortgage to Rent • Research, financial analysis and policy advice • Pyrite Remediation and the Defective Concrete Block Schemes • Land development and management • Loan Underwriting • Housing practitioner training and information • National Housing Strategy for Disabled People The Housing Agency is now seeking applications for an Assistant Staff Officer – Grade IV vacancy on a permanent basis. This post is based in our offices in Dublin 2. The Housing Agency operate a Blended Working Policy. Main Duties • Implement agreed procedures, schemes and policies • Assess applications and submissions • Liaise with Stakeholders, e.g. Department of Housing, Local Government and Heritage, Local Authorities and AHBs as and when required • Organise and schedule appointments • Service and attend meetings as required • Process Payments using Access, Excel and Sage • Manage visitors, incoming calls, post and assist with public queries • Respond to queries and/or requests for information (telephone, post or email) • General administrative support such as; o preparation of letters, documents and reports o inputting of data into spreadsheets and databases, basic data analysis and drafting reports o record keeping, file management, minute taking, and scanning • Assist with the development and update of templates and guidance documents • Undertake other specific functions as required by The Housing Agency Personal experience and qualities required. Essential requirements The successful candidate will demonstrate the following: • A minimum of one-year relevant experience in an administrative role Desirable Attributes The ideal candidate will also have: • Good understanding of Social Housing Policy/Practice in Ireland • Excellent communication skills • Excellent computer skills, specifically MS Office Suite • Ability to work on own initiative, but also as part of a team • Excellent organisational and problem-solving skills Competencies • Communication Skills - Excellent communication skills with the ability to develop and maintain good working relationships and communicate effectively with a wide range of audiences • Teamwork – Fosters a collaborative team-working environment, working as part of a team to ensure delivery of plans and schedules, sharing information and knowledge as appropriate • Organisational Skills – Able to plan, prioritise, organise and schedule work/tasks to ensure that they are completed on time and to specification • Problem Solving – Able to assess information regarding a problem, analyse the information and propose a solution • IT Skills – Excellent computer skills, specifically MS Office Suite • Specialist Knowledge - A good knowledge of Social Housing Policy/Practice in Ireland Salary Scale – Assistant Staff Officer – Grade IV LA Scales €32,301 - €34,386 - €37,345 - €39,289 - €40,989 - €42,633 - €44,853 - €46,459 - €48,089 LSI 1 - €49,589 LSI 2 - €51,100 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant. Eligibility to compete: Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. To qualify candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa Closing date for Receipt of Applications – Wednesday 1st May 2024 at 12:00 noon Application Procedure • All sections of the application form must be completed, incomplete applications will not be considered for shortlisting.

5 days agoFull-time

Airport Cleaning Team Members

DAADublin€16.14 per hour

Dublin Airport offers a wide and diverse range of services to both our Airline partners, Ground Handling agents and additional internal and external service areas, operating in a busy Airport environment the Airport Cleaning Team Members are essential in delivering a world class passenger experience for our customers. The primary focus of the Airport Cleaning Team Member will be to ensure the quality of cleaning and sanitisation of all passenger facilities across the full airport journey in a highly visible manner. Successful candidates will report directly to the Service Delivery Team Leaders. Team members will embrace the role, becoming the ‘face of Dublin Airport’ to convey a professional, helpful, friendly attitude and service to all Dublin Airport users. Team members will rotate between duties on a roster basis and will operate cross-terminal and campus wide. Tasks are allocated based on demand, and team members will be required to be agile and move from areas / tasks, as directed by on-shift supervision, responding to any changes in the plan during a shift. These roles are shift based roles and will provide 24/7 coverage throughout the airport. Hourly rate for the role is currently  €16.14 (inclusive of shift pay). KEY RESPONSIBILITIES: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days agoFull-time

Support Pharmacist

Chemist WarehouseDublin

Full Time and Part Time opportunities available- May be required to work evenings and weekends. The  Support Pharmacist  is responsible for providing pharmaceutical services in accordance with all legislative contractual, professional, and ethical obligations including ensuring prescriptions are safe and appropriate and dispensing medicines in accordance with all stranded operating procedures. Their responsibilities may include: Their responsibilities may include: Applicants for this position should have EU residency or a valid employment permit. Due to the number of applications, only shortlisted candidates will be contacted. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

5 days agoPart-timeFull-time

Store Manager

PandoraDublin

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager (maternity cover, 12 months) to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category. The role The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. About Pandora The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our people Our global workforce is made up of over 32,000 passionate people who, in 2022, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life. What to expect from the role CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

8 days agoFull-time
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