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Software Maintenance Representative

MathWorks
Galway

Why you’ll be excited by this role… It is almost unimaginable to think of a technology that has not been influenced, impacted and in many cases made possible by MathWorks software. Your mobile phone, your social network, your TV streaming service, even your take out! MathWorks is the software that is accelerating the pace of engineering and science. It is an exciting time to join MathWorks as we establish, develop and grow our shared sales & services center in Galway, Ireland. As a Software Maintenance Representative, you will focus on driving revenue growth through achieving or exceeding customer engagement standards in our maintenance renewal programs and products. You will work on a diverse, multicultural team of software maintenance representatives that are aligned with sales representatives in a team selling environment to achieve individual and/or team goals.ResponsibilitiesWhat you will be doing….What you are really good at…Selling. Consistent overachievement of sales and productivity goalsResponsiveness. Has a can-do attitude, is customer centric, displays empathy, and is quality focusedBeing strategic, creative and focused. Ability to multitask, strong sense of urgency, willing to go the extra mile with a strong work ethic; self-directed and resourcefulTaking care of the details. Is accurate in recording information clearly and concisely. Highly proficient computer, analytics and social networking skillsCommunication. Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detailMinimum QualificationsA bachelor's degree and 4 years of experience with one year in a sales role is required.Additional QualificationsYou have…A bachelor’s degree2-4 years post university experience, 1-2 years customer facing experienceFrench: highly proficient in both spoken and written (C1)Exceptional persuasive verbal and written communication skills with excellent telephone skills and high level of attention to detailUnderstanding of forecasting and funnel management practicesCompletion of sales and/or phone skills trainingProficient working with a CRM system to facilitate lead qualification and advancement of sales cycleStrong prioritization and time management skillsExperience working in fast-paced, disciplined, process oriented, sales environmentEven better if you have…Additional language skills/multilingualMiddle East Arabic or work experience in the Middle EastWorked in a shared sales & services or global business center

5 days ago

Electrical Apprentices

Suir Engineering
Nationwide
Apprenticeship
Full-time

ELECTRICAL APPRENTICES (1ST, 2ND, 3RD & 4TH YEARS)Apply NowWe are currently looking for 1st, 2nd, 3rd & 4th year Electrical Apprentices for Nationwide.It’s a fantastic opportunity to get experience in a large dynamic company mentored by experts in their areas.ResponsibilitiesResponsibilities include but are not limited to the following:

NaN days ago

Graduate Software Engineer

Arm
Galway
Graduate

This role presents an outstanding opportunity to move into Machine Learning and Computer Vision, key technologies for the future of computing. Working on the cutting edge of Arm technology, you will be creating the software that powers the next generation of mobile apps, portable devices, home automation, smart cities, self-driving cars and much more. About the roleArm is entering a new growth phase to develop innovative technologies and products for existing and new markets. To do this we need talented and motivated people to join our global team. At Arm you will work with the world’s best companies as they build sector-leading products from our IP. You’ll share ideas with and learn new skills from the best engineers in the world. We work in small teams, so your contributions will make a difference. This role offers you the opportunity to lead, challenge the status quo and ultimately change the world of machine learning and computer vision. What will I be accountable for? If you join the ML software team, you could be designing, implementing and testing new software libraries for Arm CPUs and GPUs. These development tasks span the whole lifecycle; feature analysis, task breakdown, system design and implementation. Alternatively, in one of the ML product teams, you could be building the software driver for a new Arm neural network accelerator. Or investigating and reporting on trends in computer vision or audio processing, then using this data to project performance on future hardware designs. More than anything else, you must have a willingness to absorb as much as possible about this new frontier. Given the impact and reach of this field, you’ll be encouraged to share this knowledge with other engineers across the company. This in centred around promoting and demonstrating the Arm core beliefs and behaviours.Job RequirementsSkills and Experience Education & Qualifications About Arm Arm® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world’s most famous business and consumer brands, we are driving Arm innovation into all areas compute is happening inside the chip, the network and the cloud. With offices around the world, Arm is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

4 days ago

Checkout Operator

Centra
Galway
Permanent

PermanentMain purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: This shift is 2.15pm - 10.15pm, Monday - Friday

4 days ago

Retail Make Up Artist

Brown Thomas, Galway
Galway
Full-time
Part-time

Get To Know Us NARS is the beauty brand for the modern independent woman. Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture women need to express personal visions of beauty. Created in 1994 by the iconoclastic makeup artist François NARS, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour, and witty irreverence. NARS inspires self-expression, creativity and artistry bringing high fashion, high style and forward thinking to beauty. Know The Role: NARS in our Brown Thomas Galway store are currently looking for Retail Makeup Artists join their team on both full-time and part time basis. Key Responsibilities Generate sales through makeup application Achieve sales goals, makeover goals and average unit sale goals per each event Epitomise NARS application and service standards and impart the “NARS Way” and know how to customers and staff alike Create customer engagement with the NARS brand by participating in and driving events to create energy around the counter Attending to the needs of every customer in an approachable, highly attentive and personal manner, adapting and responding to their individual needs Working collaboratively with the Account/Counter Manager to ensure the smooth and efficient running of the counter Developing and maintaining positive and productive ongoing relationships with customers, the NARS team and department store management alike Educate customers on the NARS brand by sharing your passion and techniques to create and sustain excitement about the brand Attend special PR events and perform makeovers to promote NARS Act as brand ambassador at all times. Uphold the brand image and present NARS in a positive light, including wearing NARS products exclusively on counter Ensure marketing programs are followed and that counter standards are representative at all times Additional Responsibilities Track and report sales on makeovers done Being present at counter for designated makeup artist/special events Planning schedules with account managers around promotional calendar Know What We're Looking For: The Ideal Candidate: A strong makeup artist with retail experience, who is able to represent NARS in personal presentation, expertise and sales performance Excellent communication and customer service skills Able to work independently and as part of a team. Self-motivated and able to take initiative. Qualification in makeup artistry preferred

NaN days ago

Catering Assistant

St. Mary's Nursing Home
Galway
Permanent

Catering / Dining Room Service Assistant Job SummarySt. Mary's Nursing Home is looking for an enthusiastic server to join our existing catering team.Reporting to the Head Chef/2nd in command directly and indirectly to the Director of Operations/Director of NursingThe Person

NaN days ago

The HEINEKEN International Graduate Programme

HEINEKEN
Outside of Ireland
Full-time
Graduate

The HEINEKEN International Graduate ProgrammeAre you a graduate and ready to really Go Places? Are you prepared to work in three different countries in the HEINEKEN world over three years? Our International Graduate Programme will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will add value to our business from day 1. Your journey will begin with the first of three one-year assignments, exploring our operating companies, different cultures and experiencing different challenges within a specific function. You need to be learning agile, self-sufficient, open to feedback, humble but also adventurous enough to take ownership wherever you are, standing true to our HEINEKEN values with a passion for quality, enjoyment of life and respect for people and our planet. The application process for the 'International Graduate Programme - September 2019' will open on the 7th of November 2018. Please, see the selection process timeline below:

NaN days ago

Clerical Officer

Galway University Hospitals
Galway
€23,352 - €39,111 per year
Full-time
Part-time

Job Title and Grade Temporary Clerical Officer Campaign Reference SG20 Closing Date 12 noon on 12th December 2018 Proposed Interview Date (s) Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one weeks’ notice of interview. The timescale may be reduced in exceptional circumstances Taking up Appointment To be advised at job offer stage Organisational Area Saolta University Health Care Group Location of Post Galway University Hospitals. A panel may be created for Clerical Officer from which specified purpose vacancies of full or part time duration may be filled in Galway University Hospitals Informal Enquiries resources.human@hse.ie Reporting Relationship To a designated supervisor who will be assigned at job offer stage. Purpose of the Post To support the administration process in a hospital environment. Principal Duties and Responsibilities The following is an overview of the duties and responsibilities of a Clerical Officer post. The role of Clerical Officer can be extremely broad based and varies greatly. There may be other specific duties and responsibilities dependent on the area of work you are assigned to but these will be outlined at later stage. The Clerical Officer will be responsible for the day to day administrative functions of the Department under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the Department The Clerical Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. • The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree • Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities. • Performance management systems are part of role and you will be required to participate in the Group’s performance management programme General Administrative Duties: • Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. • Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries keeping supervisor/manager informed of progress and activities. • Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public • Populate, maintain and update local databases and records • Work closely with all functions within the hospital to deliver planned services of your department • Organise and schedule meetings • Minute taking • To collect, sort and distribute the Department’s mail each morning • Provide cross cover as per the departments/ management requirements • To conduct all assignments in a professional, confidential and discreet manner Legislative Compliance and Record Keeping: • Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation • Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention • Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication: • Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. • Liaise and co-operate with external/internal stakholders/other members of staff in the interest of providing the best possible service to patients and clients. • Understand service users by being approachable and by listening to them • Action all communications in a timely manner Responsibilities: • Have an understanding of the health service and how it works • Understand how your department impacts on the service users • Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels • Use knowledge of the organisation’s structures and traditions to help achieve results • Act in a manner that is consistent with the organisation’s values and vision • Treat all information and service users with confidentiality and discretion Health & Safety: • Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards • Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice • Work in a safe manner with due care and attention to the safety of self and others • Be aware of risk management issues, identify risks and take appropriate action • Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices • Promote a culture that values diversity and respect Carry out any other duties that may be assigned by Supervisor/Manager specific to your area of assignment and work as part of a team to establish a shared sense of purpose and unity. KPI’ • The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. • The development of Action Plans to address KPI targets. • Driving and promoting a Performance Management culture. • In conjunction with line manager assist in the development of a Performance Management system for your profession. • The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: • Employees must attend fire lectures periodically and must observe fire orders. • All accidents within the Department must be reported immediately. • Infection Control Policies must be adhered to. • In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. • In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. • Hospital uniform code must be adhered to. • Provide information that meets the need of Senior Management. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety • The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. • The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. • The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies • The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures. • The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. • The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. • The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. • The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. • The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. • The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the closing date: Have obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied (evidence must be submitted with application form). Or Have passed an examination of at least equivalent standard (evidence of equivalency as determined by QQI must be submitted with application as, failure to do will result in your application not proceeding to next stage). Or Have satisfactory relevant experience which encompasses demonstrable equivalent skills Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Post specific Requirements Demonstrate depth and breadth of recent*employment in an office environment dealing with the public *denotes within the last 3 years. Other requirements specific to the post Flexibility as regards working hours to meet the demands of the post Skills, competencies and/or knowledge Candidates must; • Demonstrate the ability to plan and deliver the duties of the role in an effective and resourceful manner • Demonstrate ability to multi-task without losing focus and manage competing and changing priorities and deadlines • Demonstrate flexibility to cross cover, e.g. attitude to work and availability to work unsocial and flexible hours including evenings and weekends as required. • Demonstrate ability to work on own initiative while remaining an effective member of the team • Demonstrate evidence of ability to empathise with patients, relatives and colleagues with dignity and respect. • Demonstrate evidence of computer skills including use of Microsoft Word, Excel, e-mail • Demonstrate strong numeracy skills, including the ability to analyse data • Demonstrate meticulous attention to detail • Commitment to maintaining work standards and delivering a quality service to service users (customer service skills) • Demonstrate strong administrative and customer service skills, e.g. Reception, telephone skills, typing skills, experience dealing with customer/clients • Demonstrate the ability to work with multi disciplinary team members • Demonstrate ability to embrace change and adapt local work practices accordingly. • Demonstrate willingness to follow instructions and procedures • Demonstrate ability to work on own initiative and prioritise tasks • Demonstrate effective communication and interpersonal skills including the ability to collaborate with colleagues, families etc • Display awareness and appreciation of the service users needs and expectations • Draws on a variety of communication methods to fit situation/circumstances • Demonstrate a willingness to share knowledge/and or new ideas with staff and colleagues. • Demonstrate ability to maintain confidentiality in relation to client info etc • Demonstrate excellent command of the English language both written and verbal to effectively carry out the duties and responsibilities of the role and understanding of the English language to include written and spoken Campaign Specific Selection Process Ranking/Shortlisting/ Interview A ranking and or short-listing exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or short-listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Terms and Conditions of Employment Temporary Clerical Officer Galway University Hospitals Tenure The current vacancies available are pensionable temporary full time and temporary part time A panel may be created for Galway University Hospitals from which specified purpose Clerical Officer vacancies of full or part time duration may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is : 23,352 24,887 25,264 26,032 27,151 28,274 29,396 30,513 31,602 32,691 33,459 34,537 35,623 37,661 39,111 LSI pro rata for reduced hours Working Week The standard working week applying to the post is 37 hours for full time HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at job offer stage Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS.

NaN days ago

Policy Investigator

Aviva
Galway

Closing date: Friday 4th January 2019 We are recruiting Policy Investigators to investigate potentially Fronted polices. The role is an office-based position in Galway or Dublin. The successful candidate will review and investigate potentially Fronted polices in all channels within Aviva. They will be responsible for reviewing customer letters, interviews and phone calls to determine if the customers policy was set up on the correct terms. Are you someone who: Bring to Aviva what makes you different and we’ll support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By ‘minimum criteria’ we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Louise Keogh in the Resourcing team on 00 44 1904 684111.

2 days ago

Catering / Dining Room Service Assistant

St. Mary's Nursing Home
Galway
Full-time
Permanent

PermanentJob SummarySt. Mary's Nursing Home is looking for an enthusiastic server to join our existing catering team. Reporting to the Head Chef/2nd in command directly and indirectly to the Director of Operations/Director of NursingThe Person

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