Jobs in Galway

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Summer Welcome Advisor

Bank of IrelandGalway

The successful candidate will work in a busy Galway County branch, will contribute to our aim of serving our customers brilliantly, contribute to the business asks and will take responsibility and accountability for their performance. Purpose of the role: The key focus of the role is to provide a highly professional, friendly and best in class service to our business and personal customers. You will be a visible presence on the branch floor, delivering a more personal customer experience. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This relentless focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance. What is the Opportunity: Opportunity to cover the role of Welcome advisor in busy environment, gaining experience and knowledge of the role? Training as a cashier will also be included with some light cash keeping required. The Galway County team is a vibrant, committed and hardworking team and this opportunity allows the successful candidate the opportunity to be part of that team and learn essential customer service skills over the 2 months. Key Accountabilities: • Manage flow and engage with customers to deliver a professional, efficient and friendly Customer Service to Business and Personal customers. • Use branch techniques to recognise/refer selling opportunities and participate in all sales drives within branch. • Handle migration of customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities. • Handle all basic queries/ complaints and recording/updating of relevant customer information on in-house systems. • Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers. Essential Qualifications: • Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification. Essential Skills & Experience: • 1 years recent customer service experience demonstrating a high standard of service in every customer interaction • Good communication and interpersonal skills with an ability to work effectively as part of a high performing team • Self-motivated with the necessary drive to achieve agreed goals and identify sales leads and referrals • You will have a demonstrable interest in technology, and be an early adaptor of new technologies, on desktop, mobile and tablet platforms Key Competencies: • Customer Focused - 1. Self • One Group, one team - 1. Self • Accountable - 1. Self • Manage Risk - 1. Self • Agile - 1. Self Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role

NaN days ago

Customer Service Order Fulfilment Representative

HID GlobalGalway

Customer Service Order Fulfilment Representative (HID5489) Working at HID: HID Global is an innovative fast-paced organisation, with many possibilities to make a difference and add value. HID is recognised for the great care we take with clients and employees alike. We value diversity and endorse an open-minded collaborative working environment. Location: Galway, Ireland Summary You will be responsible for processing all orders received into Esker for the EMEA region. You will additionally be required to support other regions (globally) as required. You will action scheduling tasks assigned to Customer Service using rootGEAR and/or communications from Production Control or CS team leads/management. Duties and Responsibilities include the following. Other duties may be assigned. • Manage all order entry tasks for EMEA region as a priority, proactively supporting other regions as required • Ensure customer information/product information is accurately replicated in the OCR tool Esker; report any inconsistencies and ensure the issue is resolved. Escalate to Order Fulfilment Team Leader as appropriate • Action tasks assigned by Production Control in rootGEAR tool or via email communication • Inform Customer Care of all orders with pre-booking holds applied (issues preventing the booking of orders) in order to transfer ownership to Customer Care to resolve • Build your knowledge of HID and HID products; attend training as required Market Knowledge • Customer Service or Order management experience essential. Qualifications • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience • Previous experience of working within a busy customer service/order management department, helping to achieve excellent time management, efficient prioritization and delivering on all KPIs is essential • Some experience of working in a technological environment would be an advantage. Language Skills • Ability to effectively communicate in the English language verbally and in writing. • Ability to read and interpret technical journals, specifications, technical standards, etc. • Additional language skills would be beneficial. Computer Skills • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. • Familiar with operating systems, such as Windows, etc. • Previous experience of using the Oracle system would be a distinct advantage. • Knowledge of using an OCR tool would be a distinct advantage. Work Requirements • Must be legally eligible to work in the Republic of Ireland; • Travel may be required outside Republic of Ireland, so the applicant must have, or be able to obtain, a valid passport with no restrictions. Why you should apply ? • Excellent terms and conditions • Exciting technology • Warm team environment • Reasonable/Flexible hours • Career development • Work as part of a global team Final Application Date: 24th June 2019 ​ HID Global is an equal opportunities employer HID Global powers the trusted identities of the world's people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Headquartered in Austin, Texas, HID Global has over 3,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. ​

NaN days ago

Retail Betting Assistant

Paddy Power BetfairAthenry, Galway

Role Title: Retail Betting Assistant (24 Hours) Team: Retail Operations Department: Irish Retail Reporting Relationship: Shop Manager Location: Athenry, Ireland Who They Are: We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and a safe responsible gambling experience. Our Retail Betting Assistants are at the core to making this happen. They are the first point of contact with our customers; responsible for meeting, greeting and providing them with the “best in-class and personalised” customer service. They will be on hand to help by answering questions, demonstrating product knowledge and taking bets. What do they do: Our Retail Betting Assistants … • Welcome customers and visitors into the shop. • Handle cash quickly, accurately and responsibly. • Floor walk and greet customers. • Promote products and services. • Provide a friendly and efficient service so as to encourage repeat business. • Ensure they remain fully compliant with all company policies and procedures at all times. How do they do it: Our Retail Betting Assistants … • Are proactive, ambitious and focussed on their shop’s goals and objectives. They grab opportunities with energy and drive, and can be counted on to ‘get stuff done’. • Live to meet and exceed their customers’ expectations. It’s what makes their shop successful and their job enjoyable. • Have excellent communication and listening skills, which is essential in ensuring a successful shop • Treat customers and colleagues with respect • Embrace change with curiosity and an eagerness to learn new initiatives and products • Remain curious and always learn from their mistakes in order to deliver “best in-class” customer experience. Essential Skills & Experience: • Minimum one year cash handling and customer service experience • Strong knowledge of sport • Excellent verbal communication • Team Player • Strong Computer & Numeracy Skills • Flexible approach to working hours If you think you have the skills and behaviours required for this role, then apply for a job today with us! Equal Opportunities Employer & Supports Workforce Diversity

15 days ago

Customer Service Advisor

Ladbrokes Coral GroupBallybrit, GalwayPermanent

We are currently recruiting for a Customer Service Advisor for he Ballybrit area of Galway on a permanent 20 hour contract. This is a fantastic opportunity to join the team at Ladbrokes. Positions are available for both those experienced and new to the industry, as full training and development will be provided. You will be rewarded with a competitive salary, flexible working hours, career advancement opportunities and a wide range of benefits. Main Responsibilities Our shop opening hours are between 9am to 9.30pm Monday to Saturday and 10am to 6.30pm on a Sunday. In this role you will work 5 out of 7 days, which will include weekends and Bank Holidays. Shifts are devised on a rota basis and will change weekly. Please note you must be 18 years old or over to work in one of our shops. Every day thousands of people around the world enjoy betting and gaming with Ladbrokes. Part of Ladbrokes Coral Group, we are the home of the world’s best-loved betting and gaming brands and one of the biggest players in the UK with a significant presence across the globe. As a business that continually brings excitement to our customers’ betting and gaming experience, we believe it’s really important that our people have plenty of reasons to be excited about working with us too. And for you, we believe there really couldn’t be a more thrilling time to join us. We’re changing the way people experience betting and gaming. In fact, you could say we’re breaking down barriers and re-writing the rulebook on it. We are incredibly passionate about sport here at Ladbrokes, so if you are too, take a look around and explore the exciting opportunities we have waiting for you.

8 days ago

Motor Service Apprentices

Connolly Motor GroupNationwideFull-timeApprenticeship

Job Title: Apprenticeship Programme Responsible to: Services Manager Main Purpose of Job: At Connolly Motor Group we are one of Irelands No.1 Aftersales Dealers for Audi, Volkswagen and Mercedes-Benz with sites in Ballina, Sligo and Galway. As part of our Apprenticeship Programme we are currently interested in recruiting Service Apprentices within Motor Vehicle to join our growing team across all our sites. The role: The apprenticeship offered will be for a four-year period and will involve both on the job and off the job training. On successful completion of your apprenticeship, you will receive a nationally and internationally recognised FETAC Level 6 Craft Certificate. The person: Skills and Competencies: We understand the importance of investing in our apprentices, we provide a fully equipped toolbox to the value of €2,000, training and development, uniforms, working with world class brands, employee assistance programme, career progression post apprenticeship, further education and other benefits. If you are driven, customer focused, with a continuous improvement mind-set we would be interested to hear from you.

19 days ago

Babysitters wanted!

Little SittersNationwidePermanent

Babysitters: You Can Sit With Us! We're looking for the best babysitters there are! All we ask is that you're over 18, have some experience with children and 2 references to back that up and can be garda vetted. The rest is child's play! LittleSitters is an exciting new start-up that allows parents to book babysitters in just 3 clicks. As a babysitter, you get to manage your own diary and choose your own hours, get paid directly from the parent and have tons of opportunities to unlock amazing rewards! Apply to join our team today!

27 days ago

Customer Service Admin Support For Hospitality Industry


Customer Service Admin Support for Hospitality industry-19000QM9 Preferred Qualifications With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your datacenter –from servers and storage, to database and middleware, through applications. Learn more about Oracle As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide first level customer support, including product configuration issues, triage and confirming contracts. Requirements: Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications. Prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools and our Electronic Support Service Offerings. In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products and how they all interrelate in a customer environment. Bachelors degree, an ideal candidate will demonstrate excellent communication skills, demonstrate prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

11 days ago

Homeware Sales Assistant

Born ClothingGalway

Born Clothing is currently looking for a Homeware Sales Assistant to join their team. This Sales Assistant will need to be a target driven and enthusiastic. Must have a passion for retail and previous experience in selling homewares. Duties to include

9 days ago

Healthcare Advisor


What life's like for a Healthcare Advisor? You provide outstanding customer care and advice within your store It’s about Customers… You’ll be a role model for the ‘customer-led’ attitude. The customer is everything to you, and you’ll create a culture where everyone is friendly and passionate about doing the right thing for them. You’ll take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result. It’s about Learning… You’ll keep up-to-date with all the various new lines and promotions within store, so that you can always provide customers with the most up-to-date information. It's also about... Teamwork… You’ll play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers. You’ll take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively. Standards… You’ll ensure compliance with company and professional standards, relevant legislation and company procedures. Best practice… You’ll share and celebrate your successes, and identify best practice across local stores, to ensure that outstanding customer care is always provided. This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications. Additional Information Frequently Asked Questions :

9 days ago

Community Support Worker

RehabGalway ABI & neuro outreach Galway, GW

A commitment to living the organizational values of Team work, Dignity, Justice, Advocacy and Quality Are you looking for a role in a challenging, yet extremely rewarding environment? Do you have the compassion and the strength of character to help people with disabilities, live independent lives? We are Rehab care, the health and social care division of the Rehab Group. We deliver quality, client focused, services. We are looking for a Community Support Worker to join our team. You will promote the development of independent living skills, while you assist our service users in their day to day tasks. Their safety and wellbeing will be your utmost priority at all times. You will nurture their ability to make their own choices and support them every step of the way, as they reach their full potential. You will be a champion of dignity, empathy and inclusion for all people with disabilities, within the community. Community Support Worker for Galway ABI & Neuro Outreach, Co Galway Specific Purpose Contract, 33 hours Job Purpose Minimum Education & Skills required To view full extensive job description please, click apply to visit our company site and download attachment at the bottom of the page The Rehab Group is an equal opportunity employer

4 days ago
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