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Clerical Officer

Galway City CouncilGalway€24,602 - €40,589 per year

In Galway City Council, Clerical Officers work as part of a multi-disciplinary teams to provide administrative support and customer service across the broad range of front line services as well as internal services. The successful candidate will therefore require excellent administrative and communications skills.   The Clerical Officer will normally work under the direction and management of a Staff Officer, Senior Staff Officer or Administrative Officer which comprise the line management grades and may from time to time be required to deputise for an Assistant Staff Officer or other administrative grade and successful applicants must be willing to take on this challenge.   The ideal candidate will also be a highly motivated person, with a strong sense of commitment to delivering quality public services and shall demonstrate a clear knowledge and understanding of :   •       Local authority services, its key customers and relationships with other agencies and organisations; •       Role of the Elected Member; •       Current local government issues; •       Public service values and integrity.   The ideal candidate should also have a proven track record in the following areas :   •       Administration and clerical work; •       High level of proficiency in key board skills; •       Ability to communicate effectively; •       Customer service experience; •       Team working; •       Operation of IT systems and standard office software packages; •       Ability to plan and prioritise work effectively; •       Acting on own initiative; •       Working under pressure to tight deadlines; •       Maintaining confidentiality.   Clerical Officers perform a range of tasks including:   •       Dealing with customers at a variety of levels through various means of communication; •       Supporting line manager and colleagues; •       Working as part of a team to deliver the services of the Council; •       Processing applications for services in accordance with Council policies procedures and plans; •       Carrying out a range of administrative tasks including photocopying, preparing letters, documents/presentations for public circulation, typing, attending meetings and minute taking, report/returns preparation, filing, arranging meetings, receipting/balancing payments including cash, handling internal/eternal mail; •       Operation of the financial system and other local government systems; •       Participating in the Performance Management Development System; •       Completing all essential training successfully; •       Any other duties that may be assigned as part of the overall functioning of the relevant Department. Salary: (Min) €24,602 to (Max) €39,086 with LSI 1 €40,589 per year

2 hours agoFull-time

Sales Executive

Connolly Motor GroupGalway

We are currently recruiting for an experienced Sales Executive to join Connolly Motor Group team, within the Sales team in Hyundai Galway. This would role would be suitable for those working in the hospitality sector, who has experience delivering excellent standards of customer service. The role: The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers.This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles. Role Responsibilities:

3 hours ago

Data Support Analyst

Diligent CorporationGalway

The Company Diligent is the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today’s complex, global landscape. The largest global network of corporate directors and executives, Diligent is relied on by more than 19,000 organizations and nearly 700,000 leaders in over 90 countries. With award-winning customer service, Diligent serves more than 50% of the Fortune 1000, 70% of the FTSE 100, and 65% of the ASX. Our passionate, smart, and creative group of more than 1,000 employees support customers around the globe. Position Overview The Data Support Analyst will conduct in-depth executive and director profile analysis and research across multiple industry sectors including individual information for board roles, biographies, and other personal data for our clients. This role will be responsible for providing our clients with relevant telephone and email support for the application, per our white glove service pillar. Candidates must be comfortable speaking to high level executives and directors on the phone, as well as be customer-facing. Key Responsibilities:

3 hours ago

Service Desk Analyst

Diligent CorporationGalway

The Company Diligent is the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today’s complex, global landscape. The largest global network of corporate directors and executives, Diligent is relied on by more than 19,000 organizations and nearly 700,000 leaders in over 90 countries. With award-winning customer service, Diligent serves more than 50% of the Fortune 1000, 70% of the FTSE 100, and 65% of the ASX. Our passionate, smart, and creative group of more than 1,000 employees support customers around the globe. Position Overview The Service Desk Analyst reports to the Global Service Desk Manager, ETS Department and has primary responsibility for supporting office desktop and video conference operations in global Diligent offices. Under guidance from the Global Service Desk Team Lead, the incumbent in this position will be responsible for planning, implementing, and maintaining desktop infrastructure within Diligent’ s day to day business operations. The role is responsible for overall customer satisfaction as it relates to IT support and requires influence within other IT areas. The candidate will manage the performance of Level 1 and 2 services & support to internal clients and ensure that service levels are achieved. This position requires strong analytical, communication, and customer service skills and demonstrated drive and willingness to move up within the organization. We are looking for a highly motivated self-starter who can work independently and as part of a global team. Key Responsibilities

3 hours ago

Graduate Energy Engineer

MOTA-ENGILLoughrea Galway

Glan Agua are looking for a graduate energy engineer. Main Responsibilities

3 hours agoGraduate

Assistant Manager

BootsKnocknacarra Gateway Retail Park, Galway

About Boots We are Ireland’s leading pharmacy-led health and beauty retailer. With over 85 stores in Ireland, our purpose is to help our customers look and feel better than they thought possible. For over 20 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots Ireland is part of the Retail Pharmacy International Division of Walgreens Boots Alliance. What’s in it for you? You will develop your retail knowledge, alongside your leadership skills, to deliver the best possible care and service to our customers. With opportunities to progress your career in beauty, pharmacy and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. From local stores to flagship stores the variety of career opportunities we provide is something we are very proud to offer. In addition, as part of your reward package you will receive an excellent staff discount, discretionary bonus and 25 days holiday along with having access to additional flexible benefits that allows you to create a package that best suits your individual needs. Responsibilities: Working alongside the Store Manager you will be given the opportunity to lead and inspire growth, to deliver the company strategy. With a customer led approach, you will role model exceptional leadership to ensure customers remain at the heart of everything we do. Key responsibilities include: • With excellent engagement you will lead, challenge and ultimately inspire your team to deliver business growth by providing exceptional care to our customers and patients • Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible • Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers and patients expectations • Create and maintain a brilliant culture where we proactively deliver life-long pharmacy customers • Accountability for cash accounting compliance within your department and that all related polices are implemented and upheld • Support the store succession plan by developing talent for your store and key roles within the region • Conducting regular reviews, audits and risk assessments to protect patient and public safety • Work with the Store Manager to own and improve loss performance including payment loss, retail waste, and retail stock loss Our ideal candidate To be successful in this role you will have a professional, and caring character and true desire to help others feel good. In addition you will: • Be an excellent leader with the ability to coach and develop individuals and teams • Have first class communication skills, and act as a recognised brand ambassador to Boots throughout your store and region • A strong understanding of how to lead and deliver a company strategy, with the ability to implement in a given store to drive strong performance results • Ability to work at pace and react to the changing needs of the customer • Demonstrates knowledge and understanding of pharmacy operations and provisions of national and local services • Thrive in a team centred approach with strong collaborative working • Have a passion for keeping up to date with your own learning and development • Be digitally savvy and comfortable with navigating and embracing new technology

3 hours agoFull-timePermanent

Crew Member

McDonald'sWestside, Co Galway

Position Description What I Do •Deliver hot fresh food, in a clean and friendly restaurant, giving customers a great experience each visit, every time •Consistently deliver the highest standards of quality, service and cleanliness in the restaurant •Provide friendly, fast and accurate service Position Requirements Deliver A Great Customer Experience •Prepare the customer’s meal with care and respect – give your customers gold standard food and drink every time •Make it special – be welcoming, personalise your comments and connect with your customers •Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic •Adapt to each customer’s needs – give them an individual experience that exceeds their expectations, e.g.: o Be patient with customers who need help, offer to explain the menu o Get to know regular customers and treat them individually o Use positive gestures, e.g. offer to clear trays, help parents with pushchairs or make a child’s visit special •Use initiative and confidence when interacting with customers •Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions •Treat all customers and colleagues with courtesy and respect •Work as a supportive team member McDonald's is an equal opportunities employer. Position Attributes Quality, Service & Cleanliness • Complete tasks and activities in line with training, company guidelines and management direction • Adhere to McDonald’s standards of quality, service and cleanliness • Follow all workplace safety, security and food hygiene procedures • Follow our guidelines and take pride in your personal appearance •Take responsibility for your training in all areas; look for opportunities to improve and develop Additional Information N/A

4 hours ago

Quality Administrator

STERIS PlcGalway

Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Quality Administrator will provide administrative support to the Quality Manager and other Quality personnel where required. The Quality Administrator will be responsible for maintaining records, processes, procedures including data entry. The Quality Administrator will be required to interact with all company personnel at all organizational levels while coordinating activates both internally and externally Duties • Assist in supporting training, update relevant matrix and provide training guidance to meet training requirements. • Manage internal audit schedule • Oversee the Document Control email inbox • Ensure records, procedures, processes, and data entry are processed with high level of detail • Assist in the review of process reports, records, and test reports with view to achieve a right first-time approach. • Responsible for updating and maintaining the site Master Index for controlled documents • Process all Change Control Request through Quality Management System • Coordinate activities between departments when required Duties - cont'd • Monitors and provides support with guidance ensuring that the Quality Management System (QMS) is understood and applied throughout the organisation on all levels by personnel concerned • Promote good quality practices at all times • Assist in audit preparation where required • Support all Quality related administration activities: filing, archiving, emailing, reviewing of spreadsheets, updating/reviewing of documents and presentations Education Degree High School Diploma or GED Vocational/Technical Required Experience Worked within a regulated environment Experience in Document Control Knowledge of ISO 17025, ISO13485 or ISO 9001 an advantage Understand the requirements of QMS Excellent written and oral communication skills Understand the requirements of Good Documentation Practice Be motivated and enthusiastic in daily tasks and interactions Proficient in Microsoft Word, Excel, PowerPoint Be opened to further develop within the role and greater STERIS business Excellent attention to detail Team player

4 hours ago

Web Optimization Specialist

Electronic ArtsGalway

We're hiring a Web Optimization Specialist to join EA's Worldwide Customer Experience (WWCE) organization. WWCE exists to help the world play. We support players across the globe in 13+ languages and value employees that will bring new ideas and perspectives to help make WWCE a great place to be and be from. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. We're looking for people that will come to the office or Zoom meeting excited to work and ready for some fun. The Web Optimization Specialist optimizes the player journey through EA's multiple digital help channels. You'll work across the business to identify opportunities, agree on solutions, put them in place and report on outcomes. Responsibilities: Optimize web content and user journeys across our digital channels to help players resolve their problems and improve their overall help experience. Implement an A/B testing strategy by working with requesters to assess their goals, prioritize tests by urgency and potential impact, and communicate status and results. Identify what's driving players to contact our support team and find ways to serve them best. Work with Product Managers and other partners to influence and communicate a roadmap for website improvements. Create regular reports to track whether we're meeting our goals. Lay the groundwork for a future personalization strategy by defining audiences, analyzing customer behavior, identifying target attributes and planning and testing experiences. Qualifications: 2+ years' experience with journey mapping, web optimization, or digital merchandising. 3+ years' experience leading medium scale projects from scope definition to material deliverables and important milestones. Experience with content management systems (CMS) or working with web publishers. Personal and leadership management skills like setting priorities, managing time, and mentoring/directing others. Strong written and oral communications skills . Interest and understanding of web UX + UI best practices. High proficiency with Microsoft Office suite, Google Docs, project and workload management applications, and top tier web browsers. Interest in the video gaming or digital/social gaming industry is a plus .

13 hours ago

Financial Planning Assistant

360 SearchGalway

360 Search are working exclusively with a newly established, modern and forward-thinking Financial Services Brokerage which is experiencing significan To see full job description please click apply. Level of qualification CIMA , Not qualified , Part qualified

21 hours ago
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