Jobs in Kilkenny
Sort by: relevance | dateDuty Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be:
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Braeburn Cafe Manager
Braeburn Café Manager - Applegreen Paulstown Are you as passionate about coffee as we are? Would you like to a part of an exciting new coffee concept? Calling all coffee enthusiasts, we would love to have you as part of our team! Our mission is to serve fantastic coffee to our customers in our new café or on the move in our drive thru. What will I be doing as a Braeburn Café Manager? · Oversee and manage all aspects of the Braeburn coffee operations, ensuring compliance with Braeburn’s standards and quality guidelines. · Lead and manage a team of colleagues, including recruitment, training, scheduling, and performance management. · Uphold rigorous standards of cleanliness, hygiene, and food safety in compliance with regulatory requirements and company policies. · Driving sales forward and achieving sales targets. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Braeburn Café Manager would ideally: · Have previous experience of 1-2 years in a similar role. · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks.
Social Care Worker & Assistant Support Worker
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. Benefits of joining Nua Healthcare!
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
CNM, Peripherally Inserted Central Catheter/out-patient Antimicrobial Therapy Service
The post of CNM2 has a pivotal role in service planning, co-ordinating, and managing activity relating to the PICC / OPAT service The main responsibilities are insertion of a Peripheral Inserted Central Catheter allowing central access for intravenous antibiotics for the management of acute infections, managing the Out-Patient Antimicrobial Therapy service for access to intravenous antibiotics in the home, quality assurance, resource management, practice development, facilitating communication and professional / clinical leadership. Application form only, CV's will not be accepted.
Seasonal Sales Assistant
The Job: · Seasonal Sales Assistants · Fixed term contract, September to December 2025 · Hours rostered Monday to Sunday · Ability to work weekdays as well as weekends is essential Kilkenny Design are currently looking for a fully flexible seasonal sales assistant to join our team in Kildare Village. Contracts are from September to December, and hours are rostered over a 7-day period Monday to Sunday. Our sales assistants are at the heart of what we do, they live and breathe our core values, and they strive to make anything possible for our customers. In return we will support you during your time with us. About You You’ll be responsible for providing exceptional customer service, demonstrating product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for our values and the Kilkenny brand. You will also: · Have great communication and organisational skills to keep the shop floor running smoothly and ensuring general store standards and stock replenishment are carried out/maintained. · Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike. · Maximise the sales potential of your area and enjoy the thrill of achieving sales targets. About Us Kilkenny Design is proud to promote Ireland’s unique heritage, culture, and creative talent by offer a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best. Our Christmas roles are open to everyone who believes they can put a smile on our customer’s faces, support their colleagues and exceed expectations during one of the most magical times of the year. At Kilkenny our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day. Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you. Kilkenny is a progressive employer with a Values based culture and a strong emphasis on people development.
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Medical Legal Coordinator
Relationship The Medical Legal Coordinator has a reporting relationship to the Complaints Manager and General Services Manager or other nominated manager. Key Working Relationships The post holder will work closely with the Complaints Manager, General Services Manager and Hospital Manager. The post holder will engage with: • The State Claims Agency • Executive & Senior Management Teams • Clinical Director • Directors of Nursing and Midwifery • Consultants • Departments Heads • Legal teams • SLGH staff Purpose of the Post Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. To seek and co-ordinate legal advice as may be requested from time to time on behalf of management and other personnel. Attendance of Insurance Review meetings in relation to outstanding portfolio of claims and having a proactive input to same. Maintenance and updating of appropriate administrative systems for Claims Management. Liaising with the Hospital Manager, Hospital Consultants, Hospital Insurers and Solicitors. Demonstrate pro-active commitment to all communications with internal and external stakeholders. Principal Duties and Responsibilities The principal duties and responsibilities of the Medical Legal Coordinator shall be as follows: Hospital Claims: • Ensure the State Claims Agency are notified of all potential and actual litigation against the hospital. • Manage all third party enquires and issues arising thereof including ongoing liaison with nominated Solicitors and Hospital Insurers. • Act as a liaison between the Clinical Indemnity Scheme and Risk Management Department for the management of medico-legal claims. • Act as a liaison between the Hospital Solicitor and the Risk Management Department for the management of legal claims and general legal enquires. • To undertake to communicate to Clinicians involved in upcoming litigation any notification of a case referred to the State Claims Agency. • Ensure the timely collation and submission of relevant records/documentation in electronic and hard copy format required by the States Claims Agency representing the interests of the hospital and its Clinicians in Medical Ligation Cases. This process also applies to the Public Liability and Non-clinical claims and Coroner’s inquests. • Review the healthcare record of patients involved in litigation and identify the Primary Clinicians involved in the care of the patient during the relevant time period in line with General Data Protection Regulation and Data Protection Act 2018. • Responsible for obtaining statements from Clinicians as required by the States Claims Agency and their representatives in the course of their investigation into claims. • To organise and attend meetings at the request of the State Claims Agency and the appointed solicitors for the organisation. Ensuring all relevant witness’ are in attendance enabling liability and causation in claims to be fully investigated. • Liaise on an on-going basis with the Risk Manager regarding legal and risk management issues. • To attend at court hearings/inquests at the request of the nominated Solicitors/State Claims Agency. Present any requested records / relevant documents to court ensuring compliance with GDPR and Data Protection Act 2018 and liaise with Solicitors/Insurers on the hospital’s behalf. • Organise and attend meetings (in person or via Teams) with the Hospital Manager, Risk Manager and State Claims Agency on a regular basis. • Ensuring timely review and updates on the general status of claims are provided. • Ensure that the Hospital Manager has all relevant material available to them to allow informed decisions in approving or amending a draft defence, other documentation and responses. • Assist the Hospital Manager in ensuring all Affidavits prepared, reviewed and are sworn within the required time frame. Escalating and marking as priority any urgent legal documents that require consideration. • Assist the Hospital Manager in ensuring that all legal obligations are met regarding the provision of all documents, in electronic or hard copy format requested by Court Order or by a Voluntary Discovery request. • To inform the Hospital Manager in a timely manner of any notification from the State Claims Agency of the risk of negative publicity for the hospital and Integrated Health Area. • To notify the Hospital Manager and relevant stakeholders of the outcome of claims. • To notify the Hospital Manager and relevant clinicians of any recommendations made at Coroners inquests. • To provide clarification in relation to hospital Policies /Procedures and Guidelines during proceedings if required. • To ensure appropriate training is provided to clinicians and non – clinicians by members of the State Claims Agency or their representatives. • To support all staff involved in the claims process. • Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. • Maintenance and updating of appropriate administrative systems for Claims Management. • Participate in the implementation and management of any new electronic Quality & Patient Safety reporting system in the future. • Provide monthly, quarterly and annual statistics to the Hospital Manager and Executive Management Team. • Demonstrate pro-active commitment to all communications with internal and external stakeholders. • Work closely with the hospitals Freedom of Information & Data Protection Decision Makers in the collation of all relevant data. • Work closely with Healthcare Records Manager to access Medical Records. • Work closely with the Risk Manager on Incident reports and advise the Quality Manager to allow proactive action. • Work closely with Hospital Manager’s Office in relation to access to CCTV images and recordings as required. • Education and training of Staff. • To deputise for the Complaints Manager when required, with regard to Complaint Management, Freedom of Information (FOI) requests, and Subject Access Requests (SARs) within the Consumer Affairs Office. Administration: • Ensure the efficient administration of area of responsibility. • Appropriately delegate responsibility and authority. • Ensure deadlines are met and that service levels are maintained. • Ensure all HSE policies/procedures and guidelines are adhered to. • Ensure mandatory training requirements are met and safety statements are updated and completed with. • Make appropriate use of technology to advance the quality and efficiency of service provision. • Maintain relationships with key stakeholders. • Promote co-operation and working in harmony with other teams and disciplines. • Ensure decisions are made in line with local and national agreements. • Provide administration support for meetings and attend as required. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable low carbon and efficient health service. Human Resources / Supervision of Staff: • Supervise and ensure the well-bring of staff, enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority. • Co‐ordinate, monitor and review the work of clerical/administrative staff. • Manage workflow assignments to ensure optimal use of skill sets and resources and keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. • Conduct regular staff meetings to keep staff informed and to hear views. • Manage the performance of staff, dealing with underperformance & absenteeism in a timely and constructive manner. • Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines. • Solve problems and ensure decisions are in line with local and national agreements. • Identify and agree training and development needs of team and design plan to meet needs. • Pursue and promote continuous professional development in order to develop leadership and management expertise and professional knowledge. Service Delivery and Service Improvement: • Promote and participate in the implementation and management of change. • Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures. • Maintain a good understanding of internal and external factors that can affect service delivery including awareness of local and national issues that impact on own area of work. • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes. • Encourage and support staff through change processes. Standards, Regulations, Policies, Procedures & Legislation: • Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. • Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility. • Effectively discharge the day-to-day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. • Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. • Pursue continuous professional development in order to develop management expertise and professional knowledge. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Eligibility Criteria Qualifications and/or Experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (See Note 1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Note 1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established Programme or the Leaving Certificate Vocational Programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Age Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements Each candidate must, at the latest date for receipt of completed application form for the post, possess the following as relevant to the role: • Have working knowledge of HSE Incident Management Framework, Health Information and Quality Authority (HIQA) Standards, Data Protection regulations, National Open Disclosure policy, Civil Liability Act and Patient Safety Act. • Have satisfactory experience of working within a multidisciplinary team and experience of working with internal and external stakeholders. • Experience in managing clinical negligence, public liability, and employer liability claims within a healthcare setting. Other Requirements Specific to the Post • Access to appropriate transport to fulfil the requirement of the role as post may involve travel. Skills, Competencies and/or Knowledge Professional Knowledge & Experience Demonstrate: • A working knowledge of medico-legal claims management processes. • A working knowledge of the Patient Safety Act. • A working knowledge of the HSE National Open Disclosure Policy. • A working knowledge of the Civil Liability Act. • A working knowledge of relevant HSE National HR Policies and Procedures. • A working knowledge of GDPR and Freedom of Information (FOI) regulations. • A working knowledge of the HSE Incident Management Framework. • A working knowledge of Health Information and Quality Authority (HIQA) Standards. • Knowledge and understanding of implementing effective and efficient business management systems and services. • Knowledge and understanding of data analysis, compilation, and report production relevant to the role. Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement/change processes. Team Working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Remuneration The salary scale for the post as of 01/08/2025 is: €51,718 - €53,265 - €54,843 - €56,456 - €58,078 - €59,969 - €61,866 LSIs
Education, Skills and Training Officer
The Position Background The Heritage Council is committed to promoting an awareness and appreciation of our heritage amongst young people, across all our programmes, especially our Heritage in Schools programme which was established in 2000. In 2023, and in alignment with Our Place in Time: Heritage Council Strategic Plan 2023-2028, The Heritage Council expanded its reach to include young people at post-primary level with the appointment of a Heritage in Education Policy Development Officer in October 2023. Now, with significant progress made on the development of heritage in education policy, and the completion of a Transition Year pilot programme, The Heritage Council seeks a suitable candidate to continue this important policy work and to also expand its educational reach to include heritage skills and training. The Role The Education, Skills and Training Officer will be responsible for delivering and implementing heritage in education policy across national curricula at all levels, for post-primary heritage programming and for the development of the heritage skills landscape in Ireland. The Education, Skills and Training Officer will be a member of the Research, Learning and Cultural Heritage Team and will work closely with the Heritage in Schools Programme Manager and other colleagues across the organisation who oversee training programmes in the heritage sector. Main Duties and Responsibilities Heritage in Education Policy • Deliver and implement the Heritage in Education Charter, currently under development by The Heritage Council with significant stakeholders from the education sector. • Roll-out the full suite of post-primary options for heritage in education, including a national Transition Year programme, development of Junior Certificate modules and other off-the-shelf resources adapted for post-primary education. • Engage with the education sector at all levels, ensuring heritage in education policy is reflected across curricula from primary to third level. • Liaise with teachers' organisations to encourage interest in and commitment to heritage in education and wider heritage education issues. • Collaborate with teacher educators and student teachers involved in initial teacher education. • Evaluate and update Heritage in Schools programming in line with national curriculum changes. • Engage with national curriculum consultations on behalf of The Heritage Council. Skills, Training and Career Pathways into Heritage • Assess the national landscape of heritage skills and accredited professional qualifications in heritage specialisms. • Liaise with accrediting bodies in relation to the development of new heritage skills certifications. • Examine and amplify career pathways into the heritage sector. • Develop a framework for heritage apprenticeships in conjunction with relevant bodies. • Develop CPD modules or micro-credentials, in conjunction with a higher education provider in, for example, general heritage management, conservation, climate change and heritage, heritage for planners, digital cultural heritage, etc. • Develop initiatives to ensure a diverse and inclusive workforce in the heritage sector. • Oversee any bursaries for education and training that are distributed by The Heritage Council and identify other areas where the provision of bursaries may progress policy and heritage skills uptake. Team Collaboration and Support • Coordinate a cross-organisational approach to skills programming and training for the heritage sector within The Heritage Council, working collaboratively with colleagues who oversee the Conservation Internship Scheme, All-Ireland Heritage Skills programme, and other existing Heritage Council training and skills initiatives. • Identify new training opportunities for The Heritage Council to develop in all areas of The Heritage Council’s remit. • Advise The Heritage Council on how it can strengthen its provision for education providers across all Heritage Council programmes and schemes. • And other duties as may be assigned by the line manager or CEO. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required, in line with the requirements of The Heritage Council. Education, Training, Experience, etc. Candidates must demonstrate in their cover letter and CV that they meet all the below essential criteria. Each candidate must, on the latest date for receipt of completed application forms have: (a) A degree qualification and qualified teacher status. (b) Classroom experience. (c) Substantial knowledge and understanding of current practice in secondary education, in particular learning and teaching, curriculum development. (d) Knowledge of the policy landscape in which The Heritage Council operates. (e) Experience of leading and contributing to whole school/service/island educational initiatives and/or developments. (f) Experience of leading the development and managing the production of policy outputs (including managing external contractors) including research reports, briefings and consultation responses, with an eye for detail and accuracy. (g) Advanced research skills. (h) Advanced oral, communication and presentation skills. (i) Excellent organisation, prioritisation, and project management skills. (j) Excellent ICT skills including Word, Excel, Outlook etc. (k) Ability to work well in a team environment, be self-motivated and able to manage own workload. (l) A commitment to high standards of public service. (m) Full unendorsed category B driving licence and full-time access to a car or for candidates who are unable to drive, full time access to transport. It is also desirable, but not essential, that candidates will have: • The ability to communicate through the Irish language, both verbal and written. Citizenship Requirements Eligible candidates must be, on the latest date for receipt of completed application forms: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Reporting The Education, Skills and Training Officer will report to the Head of Research, Learning and Cultural Heritage or any other person as may be determined from time to time by the CEO. Competencies for the Role The successful candidate must be able to demonstrate that they possess the requisite competencies required for this position. The required competencies are set out in Appendix 1. Conditions of Service Tenure The post is whole-time, permanent, and pensionable. Secondment will be considered from serving public servants. Salary The position of Education, Skills and Training Officer is analogous to the Civil Service Grade of Higher Executive Officer. The (PPC) salary scale, including the required pension contribution, is set out below. Point 1 €58,847 Point 2 €60,567 Point 3 €62,285 Point 4 €64,000 Point 5 €65,723 Point 6 €67,437 Point 7 €69,157 Long Service Increment 1: €71,637 Long Service Increment 2: €74,112 *After three years’ service at Point 7. *After three years’ service at Long Service Increment 1. (Pay scale as of 1st August 2025) Candidates should note that entry will be at the minimum of the salary scale and the rate of remuneration, including incremental progression, will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are currently a serving civil or public servant. The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post shall pay to The Heritage Council any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their employment or in respect of services which they are required by or under any enactment to perform. An allowance may also be payable in respect of travel expenses and subsistence. It is the individual responsibility of former public or civil servant candidates to ensure their eligibility to apply. In particular, potential candidates who participated in a voluntary severance/redundancy or early retirement programs, received a redundancy payment or are in receipt of a public sector pension, should familiarize themselves with their individual conditions pertaining to public sector re-employment and declare same if applying. Annual Leave The annual leave entitlement for this role (based on a full-time role) is 29 days per year, rising to 30 days after 5 years’ service. Place of Work The place of work will be The Heritage Council headquarters, Áras na hOidhreachta, Church Lane, Kilkenny. However, the successful candidate may occasionally be requested to work remotely in line with Public Health Restrictions. Please note: Subject to request and approval, successful candidates may be eligible for remote or blended working arrangements. Any such arrangements will be considered on a case-by-case basis, taking into account the business needs of the organisation and in line with The Heritage Council’s Blended Working Policy. The Heritage Council reserves the right, at its discretion, to review and revise working arrangements at any time. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 43 hours 30 minutes gross per week. The standard working week is 37.5 hours, 09.00 – 17.30 Monday to Friday. The successful candidate will be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations.
