Checkout Operator
Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: - 2 years` experience in a retail role is desirable • Ability to balance tills • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Use a computerised till system that has a barcode scanner • Weigh and price products such as fruit and vegetables • Check customers` ages for restrictions on items such as alcohol • Pack customer`s purchases • Process store loyalty cards, coupons and vouchers • Take payments and make sure the till balances at the end of the day • Spend time away from the till, stocking shelves and checking stock • Merchandise and present the department to the highest standard at all times • Attend and engage in team meetings and implement any learnings
Evening Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: • Minimum 1 years` experience in a customer service facing role • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working
