Jobs in Tipperary
Sort by: relevance | dateNanny / Household Support
Employment: Full time, Permanent. Hours: 45 hours per week. Start Date: As soon as possible. Live in or Live out: Live In Salary: DOE Location: Family home in Founex, near Geneva, Switzerland. About the Family: A family in Founex seeks a dedicated and nurturing live-in Nanny / Housekeeper to provide attentive care and support for their children (2 years and 4 years). The ideal candidate will have a warm, professional demeanour and the ability to create a structured yet engaging environment where children can thrive. The role involves a mix of childcare, organisation, housekeeping and communication with parents to ensure the well-being and development of the children. Childcare & Development:
Mystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Medical Scientist / Eolai Miochaine, Staff Grade
The Laboratory Department in TippUH is a multi-disciplinary laboratory, comprising of Blood Transfusion, Haematology, Biochemistry and POCT departments, as well as providing an external test referral service to other laboratories. The Laboratory department is led by the Chief Medical Scientist, with a team of scientific & support staff. It provides a clinical diagnostic service in Blood Transfusion, Haematology, Biochemistry and POCT for TippUH inpatients, as well as a Haematology and Biochemistry service for local GPs and nursing homes. The Blood Transfusion Laboratory has been accredited by the Irish National Accreditation Board (INAB) since April 2009 and thus complies fully with the requirements set out in Articles 14 and 15 of EU Directive 2002/98/EC and Statutory Instruments No. 360 of 2005, and No. 547 of 2006. A routine service is provided Monday to Friday 08.00am to 08.00pm. An emergency on call service is provided at all other times. The Laboratory Department is committed to providing a timely and efficient diagnostic service to all patients, clinicians and other users. It aims at all times to ensure that this service is of a standard required to achieve maximum patient benefit. The laboratory is committed to good professional practice and to achieve a quality of service that is compliant with the international standard ISO 15189. In cooperation with the Chief Medical Scientist, Quality Officer, Haemovigilance Officer, Senior Medical Scientist and Clinical staff the post holder will participate in the delivery of a quality laboratory service that supports the clinical needs of Tipperary University Hospital patients and is consistent with Laboratory Quality Statement mission, vision, values and strategic plan of the organisation and in accordance with ISO 15189 Standards.
Staff Midwife, Bank
The role HSE Dublin & South East Staff Bank. We offer a flexible working arrangement with an Hours as Required contract through Staff Bank. We seek caring, compassionate, committed, competent, adaptable and reliable individuals to apply for our Staff Bank positions. We are offering Hours as Required contract type. An "Hours as Required Contract" may suit individuals that are seeking flexible work arrangements. The person 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, in the Midwife Division of the Register of Nurses kept by the Nursing & Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (b) Candidates must possess the requisite knowledge and ability, (including a high standard of clinical and administrative capacity), for the proper discharge of the duties of the office. 2. Annual registration (i) On appointment, practitioners must maintain live annual registration on the Midwife Division of the Register of Nurses & Midwives maintained by Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (ii) And Practitioners must confirm annual registration with the NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 4. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 5. Character Candidates for and any person holding the office must be of good character. Post specific requirements ·Demonstrate depth and breadth of experience as relevant to the role. Other specific requirements Available to commence employment within 60 days of receipt of the formal offer of employment is desirable. For further information please see the below job specification. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties, as appropriate to the post, which may be assigned to him / her from time to time and to contribute to the development of the post while in office. We welcome enquiries about the role: Contact Gillian Foster CNM3 Staff Bank Manager email staffbank@hse.ie for further information about the role. Application Process: *** CV's will NOT be accepted*** Closing date: 12:00pm Tuesday 23rd of December Applications are to be made by Rezoomo System. Please use Google Chrome, Microsoft Edge, Safari or Mozilla Firefox browsers to apply on Rezoomo. CV's will not be accepted. Information submitted in your application will be shared with the assessment panel as part of the recruitment and selection process
Staff Nurse, Bank
The role HSE Dublin & South East Staff Bank We offer a flexible working arrangement with an Hours as Required contract through Staff Bank. We seek caring, compassionate, committed, competent, adaptable and reliable individuals to apply for our Nursing positions. Including specialities Theatre and ED. We are offering Hours as Required contract type. An "Hours as Required Contract" may suit individuals that are seeking flexible work arrangements. The person 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, in the General Nurse Division of the Register of Nurses kept by the Nursing & Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (b) Candidates must possess the requisite knowledge and ability, (including a high standard of clinical and administrative capacity), for the proper discharge of the duties of the office. 2. Annual registration (i) On appointment, practitioners must maintain live annual registration on the General Nurse Division of the Register of Nurses & Midwives maintained by Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (ii) And Practitioners must confirm annual registration with the NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 4. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 5. Character Candidates for and any person holding the office must be of good character. Post specific requirements ·Demonstrate depth and breadth of experience as relevant to the role. Other specific requirements Available to commence employment within 60 days of receipt of the formal offer of employment is desirable. For further information please see the below job specification. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties, as appropriate to the post, which may be assigned to him / her from time to time and to contribute to the development of the post while in office. We welcome enquiries about the role: Contact Gillian Foster CNM3 Staff Bank Manager email staffbank@hse.ie for further information about the role. Application Process: *** CV's will NOT be accepted*** Closing date: 12:00pm Tuesday 23rd of December Applications are to be made by Rezoomo System. Please use Google Chrome, Microsoft Edge, Safari or Mozilla Firefox browsers to apply on Rezoomo. CV's will not be accepted. Information submitted in your application will be shared with the assessment panel as part of the recruitment and selection process
Children's Staff Nurse Bank
The role HSE Dublin & South East Staff Bank. We offer a flexible working arrangement with an Hours as Required contract through Staff Bank. We seek caring, compassionate, committed, competent, adaptable and reliable individuals to apply for our Staff Bank positions. We are offering Hours as Required contract type. An "Hours as Required Contract" may suit individuals that are seeking flexible work arrangements. The person 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Be registered, or be eligible for registration, in the Children's Division of the Register of Nurses kept by the Nursing & Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (b) Candidates must possess the requisite knowledge and ability, (including a high standard of clinical and administrative capacity), for the proper discharge of the duties of the office. 2. Annual registration (i) On appointment, practitioners must maintain live annual registration on the Children's Division of the Register of Nurses & Midwives maintained by Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). And (ii) And Practitioners must confirm annual registration with the NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 4. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 5. Character Candidates for and any person holding the office must be of good character. Post specific requirements ·Demonstrate depth and breadth of experience as relevant to the role. Other specific requirements Available to commence employment within 60 days of receipt of the formal offer of employment is desirable. For further information please see the below job specification. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties, as appropriate to the post, which may be assigned to him / her from time to time and to contribute to the development of the post while in office. We welcome enquiries about the role: Contact Gillian Foster CNM3 Staff Bank Manager email staffbank@hse.ie for further information about the role. Application Process: *** CV's will NOT be accepted*** Closing date: 12:00pm Tuesday 23rd of December Applications are to be made by Rezoomo System. Please use Google Chrome, Microsoft Edge, Safari or Mozilla Firefox browsers to apply on Rezoomo. CV's will not be accepted. Information submitted in your application will be shared with the assessment panel as part of the recruitment and selection process
Customer Assistant (Festive)
We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are. Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
Assistant Support Worker & Social Care Worker
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. Benefits of joining Nua Healthcare! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Support Worker & Social Care Worker
Job Summary Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. Benefits of joining Nua Healthcare! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
eHealth Digital General Manager
Remuneration The salary scale for the post is 01/08/2025: €85,747 €87,912 €91,342 €94,798 €98,226 €101,663 €106,660 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post HSE Dublin & South East Carlow/Kilkenny, South Tipperary, Waterford, Wexford, Wicklow East and South Dublin FSS Bhaile Átha Cliath agus an Oirdheiscirt Cheatharlach, Chill Chainnigh Thiobraid Árann Theas, Phort Láirge, Loch Garman The successful candidate will be based on one of the main sites in the Dublin & South East Regional sites. There is currently one specified purpose (24 months), whole time post available. These include: • Dublin (Corporate Office) • Wicklow • Wexford • Waterford • Kilkenny • Tipperary A panel may be created for eHealth Digital General (Grade GM) HSE Dublin & South East from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities The EHealth Digital GM will work to ensure effective implementation of digital health programmes and encompasses both managerial and administrative responsibilities which include the following: • Core Duties • Engage with multidisciplinary teams and external stakeholders, collaborating in the areas of clinical ICT planning, design, implementation, and adoption • Provide strategic input and leadership for information technology and information systems across the region to meet the current and future clinical integrated care needs • Champion and participate in the development of a clinical ICT / telehealth adoption strategy promoting standardisation • Develop clinical and operational systems strategies in collaboration with senior clinical and medical informatics and operational leaders • Take lead on deploying into the Region one or more nationally driven programmes from Digital for Care. • Develop solution proposals that maximise the use of existing products and technologies to deliver the required outcomes. • Maintain knowledge of existing solutions in use across the health system. Stay updated on relevant technology and clinical developments that enable new ways to meet patient and clinician needs. Strategic Implementation and Adoption • Work within the overall regional strategic digital health objectives, plan, deliver and monitor the strategy. Evaluate, interpret and support the local implementations. • Review, analyse and identify key requirements and needs of clinical and operational services in relation to digital health implementations. • Work with clinical, operational and IT leaders in evaluating the effectiveness of technologies and workflows that impact all users. • Manage multiple concurrent and consecutive application activities from beginning to end • Integrate workforce planning methodologies with ICT • Support the ICT training team to identify and respond to learning, development and training needs for staff to successfully delivery the digital health vision. Project Management • Adopt and utilise standard HSE project management methodology • Oversee the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with the relevant stakeholders. • Have budgetary responsibility for the function. Evaluating value for money of new contracts, monitoring the performance of existing providers and ensuring that provider performance aligns, and comply, with contractual terms and conditions across all workstreams. • Fulfil the role of Business Lead for assigned projects • Act as the key business contact for all project activities, as required, ensuring effective communication across all levels of the organisation • Apply project management expertise and discipline to the delivery of eHealth solutions and change including: scope control, benefits management, status reporting, managing dependencies, risks, issues and escalations as appropriate. • Lead in preparing and seeking endorsement of key project documents, ensuring all deliverables are clearly communicated, aligned with strategic objectives, and agreed upon by stakeholders • Report on progress against project milestones including providing business updates to the Project Steering Group, Regional Digital Oversight group (RDOG) and other relevant oversight bodies • Communicate project benefits in a meaningful way for patients, clinicians and executives. • Establish and maintain collaborative working with a range of internal stakeholders, sharing key insights on service performance, and gaining their support and alliance to ensure delivery of agreed targets. • Ensure compliance with all relevant legal and organisational requirements, addressing any gaps proactively. Best Practice Standards • Ensure implementation of solutions in alignment with national policies, national/international standards and best practice methodologies in terms of patient safety and effectiveness, clinical and operation effectiveness and technical validity. • Ensure that all changed ways-of-working are assessed by clinical leadership and clinical owners for clinical risk, and all efforts are co-ordinated with compliance and data protection. • Ensure a co-ordinated approach to standardised digital health delivery across all relevant services. • Ensure compliance with all ethics, patient safety, information security and data protection governance processes. • Ensure relevant legislation and directives are adhered to with respect of all aspects of projects undertaken. Change & Communication • Oversee a co-ordinated approach to change activities through adoption of an agreed Health Service Change Framework. • Motivate and influence senior management across regional CHO and Acute services to adopt new ways of working in Digital Health. • Combine knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in clinical and operational settings. • Support the development and approval of clinical and administrative content within clinical and operational information systems • Evaluate the impact of solutions on clinical processes and identify areas to promote use of technology in improving quality of care, increasing efficiencies for clinicians, and enabling standardisation • Maintain relationships with key business partners and other senior industry leaders to leverage best practices, evaluate emerging technologies, and distribute knowledge internally to inform plans and strategies • Work with vendors to proactively strategize on development and/or enhancement of information system solutions to meet organisational business needs • Work with stakeholders including health service users, staff and their representative organisations, implement reform of community as a component of an integrated programme of health reform. Staff & Team Management • Provide overall direction to and support communication and active collaboration across the digital health function, including assigned staff. • Coordinate Digital Health Team activities with a focus on Regional and National Digital Health priorities and/or other ICT initiatives. • Agree and document project plans with designated digital health teams • Support continuous professional development and learning within the team • Ensure a programme culture of innovation, continual improvement, readiness for change and flexibility. • Lead and manage staff and communicate regularly, clearly and effectively with staff to ensure they are kept fully informed of project development. • Participate fully as a team member, sharing knowledge and information and supporting colleagues to promote a cohesive team and the achievement of team objectives • Promote a culture of learning by participating and assisting in continuous professional development of self and others • Promote healthy working relationships as part of a professional, punctual and dedicated team • Manage and supervise staff and trainees within the project • Chair and lead relevant meetings as required • Supervise, mentor and manage a team to ensure section objectives are met. This includes a focus on excellence in people management, including proactive application of HR policy, Performance Achievement, development plans, and a Values in Action led culture. • Pursue and promote continuous professional development including personal expertise and professional knowledge. Performance Management • Develop and implement qualitative and quantitative measures to determine performance against the regional and national digital health strategy. Report progress against the strategy through personal representation at senior management forums and by written reports. • Responsible for the development and delivery of benefits realisation framework in collaboration with key clinical and operational stakeholders. This will require monitoring, tracking and reporting on benefits realisation. • Put in place appropriate measures for the evaluation and review of all aspects of the services for which he/she is responsible and to monitor performance and take appropriate action to deal with variances. • Contribute to human resource planning and management, positive employer/employee engagement and financial planning and management. • Ensure that Regional, HSE policies and statutory obligations are fulfilled in relation to the provision of care and in relation to staff management. • Negotiate and maintain contracts for the supply of services to and from non HSE agencies in line with HSE policies, regulations, national policy and legislation. General Duties & Responsibilities Under the direction of the Regional Director of Transformation & Technology the General Manager will be responsible for the services assigned to him/her. The post holder will: Governance & Accountability • Manage the programmes assigned to him/her and establish the agreed objectives for their delivery. Collaborate with all staff and wider leadership to identify needs for the use of digital health tools to further improvements in patient care, quality, clinical resource management, operational efficiency, performance improvement and patient\parent engagement • Promote advancement of clinical and business intelligence systems capable of reporting variables to evaluate patient outcomes, to support research, and operational improvement across the continuum of care. • Manage the resources, including staff under his/her control within agreed parameters and prepare service plans, estimates and budgetary reports pertaining to his/her area as required. • Put systems in place to ensure all relevant legislation and policies and procedures for the assigned area of responsibility are adhered to. • Develop and implement appropriate service delivery in collaboration with EHealth leadership in defining, delivering, and improving services for the region and its service users. • Take responsibility for developing, implementing, and then maintaining suitable controls to safeguard the confidentiality, integrity, and availability of information systems. • Understand the impact of regulatory changes and interpret them for internal and external constituents. • Give advice and direction across CHO and Hospital’s on quality assurance and improvement processes, and work with clinical team members to design and deliver safe and effective applications to support the delivery of high quality clinical care. Leadership and Direction • Promote and ensure the overall purpose and objectives of strategic and service plans are understood by staff within area of responsibility in order to secure their active participation in the delivery of high quality, efficient and cost-effective services. • Lead the delivery of a safe and quality service in the assigned area of responsibility. • Lead administrative functions as appropriate to maximise integration and the effective utilisation of resources. • Support and lead as appropriate, the assessment and evaluation of local needs against service delivery and the determination of priorities and the development of services to meet them, including the re-orientation of existing services where appropriate. • Provide the necessary effective leadership and direction to drive change by transforming the strategic vision into a framework and structures for moving forward. • Develop and promote effective professional working relationships and commitment to high standards of service and clinical care • Provide strategic input and healthcare leadership for digital health systems across the organisation, to meet the current and future needs of patients and service users. Risk Management, Quality, Health & Safety • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: • A Level 8 qualification in Information technology or equivalent would be desirable. • Hold a project management certification such as PMP (PMI), PRINCE2 Practitioner (Alexos) or an industry recognised equivalent. • Significant senior management experience in the health service leading, managing and delivering complex change and/or digital/ICT projects or programme(s) • Significant experience of using structured change management and project management methodologies across large scale programmes • Experience of planning and managing performance and delivering results within a complex multi stakeholder environment • Experience of managing and working collaboratively cross functionally with multiple internal and external stakeholders • Experience of leading and managing a team • Have the requisite knowledge and ability (including a high standard of suitability, and management ability) for the proper discharge of the duties of the office. • Experience of budget planning, financial management and resource management processes. • The requisite knowledge, ability and experience (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Other requirements specific to the post Access to appropriate transport to fulfil the requirements of the role. A flexible approach to working hours is required in order to ensure deadlines are met. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge and Experience Demonstrates: • Knowledge and understanding of the Healthcare Sector within Ireland • An understanding of the relevant strategies, reports, programmes and projects applicable to the role • Knowledge and understanding of Quality Improvement methodologies. • Knowledge and experience of best practice in project and programme management, methodologies and techniques, including risk and issue management • Knowledge and experience of service improvement and re-design, programme and change management, and quality improvement as it relates to this role • Knowledge and understanding of the challenges of leading complex systems change • An awareness of Digital Health/Telehealth solutions, as relevant to this role • An awareness of clinical, business or technical issues impacting telehealth implementation • Significant knowledge and experience in the delivery and implementation of complex projects encompassing ICT driven organisational reform • Excellent knowledge and understanding of project management. • Knowledge and understanding of ICT Service management. • An understanding of the relevant legislation and directives applicable to the role • Proficiency with office systems including excellent knowledge of Microsoft Word, Excel, PowerPoint. • Knowledge and understanding of ICT Systems and technologies in use in a large complex organisation and an awareness of the strategy and aims of National Transformation & Technology, as pertinent to this role • An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Slaintecare. Leadership and Delivery of Change Demonstrates: • A track record as an effective leader with a can-do attitude who has led, organised and motivated staff in times of rapid change in a challenging environment • The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes. • Leadership and team management skills including the ability to work as part of a multidisciplinary team environment • An ability to influence and negotiate effectively in furthering the objectives of the role. • A capacity to operate successfully in an agile and dynamic environment • A capacity to balance change with continuity – continuously strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity and persistence, even under increasing complex and demanding conditions • The ability to proactively identify areas for improvement, exploring possible solutions with a strong service and customer centric focus.