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Sort by: relevance | dateExecutive Librarian
Essential Requirements for this Post The post of Executive Librarian is a professional post requiring a degree and postgraduate qualification in librarianship or degree in librarianship. The ideal candidate will be a highly motivated person, with drive and commitment to delivering quality public services and continual professional development who can demonstrate clear knowledge and understanding of : 4. Work Base: Offaly County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future and the person appointed will be required to work in any library location. The Library Service currently delivers services from the following locations: Tullamore, Birr, Edenderry, Banagher, Daingean, Clara, Ferbane, Kilcormac. Changes to location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense 5. Working Hours: The current working hours provide for 35 hours per week and involves working late nights/weekends and rosters. You may be requested in certain circumstances to work overtime and time off in lieu will be applicable. The provisions of Offaly County Council’s Time and Attendance Policy is applicable to this grade at the current time. The working hours may be reviewed at any time by the Council. 6. Annual Leave: The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) 7. Sick Leave: The terms of the Public Service Sick Pay Scheme will prevail. 8. Probation: Appointees will be on probation for the first year of employment. The terms of the Offaly County Council Probation Policy will apply. 9. Superannuation: Public Service Pensions (Single Scheme and Other Provisions) Act 2012 : New members joining the Public Sector on or after 1st January, 2013 will be required to join the Single Public Service Pension Scheme. The Single Scheme applies to all pensionable first-time entrants to the Public Service as well as to former public servants returning to the public service after a break of more than 26 weeks. A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 3% of their pensionable remuneration plus 3.5%, of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). This includes a contribution to a Spouse’s and Children’s Scheme. Pension and retirement lump sum based on career-average pay, pensions will be co-ordinated with the State Pension Contributory (SPC). For persons who commenced public sector employment prior to 1st January 2013: Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (ie. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the Local Government (Spouses and Childrens Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. 10. Retirement: Public Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ from 1st April, 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 65 years is the minimum age at which a person may be paid. As a new entrant to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a ‘New Entrant’ to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is subject to compulsory retirement age of 65 years. 11. Travel: When required to do so, holders of the post shall hold a full driving licence for class B vehicles and shall drive a motor car in the course of their duties, and for this purpose provide and maintain a car to the satisfaction of the local authority. If you are required to travel as part of your official duties, Offaly County Council as your employer must be indemnified on your insurance policy. Travelling expenses and subsistence expenses necessarily incurred in the course of official duties will be refunded in accordance with appropriate rates in line with the relevant Department Circulars and Offaly County Council’s Travel and Subsistence Policy. If during your employment your licence is revoked, even temporarily, or if you receive endorsements on your licence which may affect your duties, you are obliged to notify the Council immediately. 12. Taking Up Appointment: Offaly County Council shall require a person to whom an appointment is offered to take up such appointment within a period of four weeks and if he/she fails to take up the appointment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint him/her. 13. Recruitment & Selection Processes: Shortlisting: Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While a candidate may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Offaly County Council may decide that a number only will be invited to same. In this respect, Offaly County Council provide for the employment of a short listing process to select a group for interview who, based on an examination of the application forms, appear to be the most suitable for the position based on the specific competencies identified in the job description . An expert board will examine the application forms against a pre-determined criteria based on the requirements of the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/ experience on the application form. On occasions a short listing interview may take place. Competitive Interview: Selection will be by means of a competition based on an interview conducted by or on behalf of the local authority. The number of persons to be invited shall be determined by the Local Authority having regard to the likely number of vacancies to be filled. Candidates will be required to pay any expenses incurred by them in attending the interview. A panel may be formed on the basis of such interview. Candidates whose names are on a panel and who satisfy the local authority that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may within the life of the panel be appointed as appropriate vacancies arise. Right to Review: Offaly County Council’s Recruitment & Selection Policy document is available from the Human Resources Department on the HR page of iPortal or on our website at www.offaly.ie/careers . This document includes details of the review procedure available to applicants for each stage of the recruitment process. 14. Health: Where a permanent post is being filled, it will be necessary for each successful candidate, before he/she is appointed, to undergo, at their expense, a medical examination by the local authority’s Occupational Health Medical Advisor. On taking up appointment, the expense of the Medical Examination will be refunded to the candidate. 15. Residence: The holder of the post shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof. 16. Safety & Welfare: The holder of the post shall co-operate with the terms of Offaly County Council’s Safety Statement and Major Emergency Plan. He/she shall familiarise him/herself with the safety rules and procedures and make proper use of all safety, clothing and equipment. Failure to comply with the terms of the Safety Statement may result in a disciplinary action. If required, the successful candidate shall wear protective clothing and have on his/her person at all times a valid SafePass card. Should he/she not hold a valid SafePass card, a course shall be undertaken to attain the card. 17. Training: It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. 18. Reference/Documentary Evidence: Each candidate may be required to submit as references, the names and addresses of two responsible persons to whom he/she is well known but not related, at least one of whom must be a former/current employer. Candidates may be required to submit documentary evidence to the local authority in support of their application. The admission of a person to a competition or invitation to attend an interview, is not to be taken as implying that Offaly County Council is satisfied that such person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for you to note that the onus is on you to ensure that you meet the eligibility requirements for the competition before attending for interview. If you do not meet the essential entry requirement but nevertheless attend for interview you will be putting yourself to unnecessary expense. Prior to recommending any candidate for appointment to this position Offaly County Council will make all such enquiries that are deemed necessary to determine the suitability of the candidate. 19. Garda Vetting/Child Protection: Successful candidates may be subject to Garda Vetting and Child Protection Procedures in advance of appointment to the position. 20. Canvassing Any attempt by a candidate, or by any person(s) acting at the candidate’s instigation, directly or indirectly, by means of written communication or otherwise influence in the candidate’s favour, any member or employee of the Council or person nominated by the County Council to interview or examine applicants, will automatically disqualify the candidate for the position being sought. Expenses incurred by candidates in attending interview, etc., will be at the candidates own expense Offaly County Council is an equal opportunities employer Applications from people with disabilities are welcome Special requirements for interview purpose may be arranged if required.
Communications Officer With Irish Language Fluency
Purpose of the Teaching Council The Teaching Council is the regulator of the teaching profession in Ireland. It is dedicated to promoting and regulating excellence in the teaching profession. The Teaching Council are currently seeking to appoint a Communications Officer at Clerical Officer level with fluent Irish language. Location Teaching Council, Block A, Maynooth Business Campus, Maynooth, Co. Kildare (Blended working arrangements are available in accordance with the Teaching Council’s Blended Working Protocols). Job Type Permanent Contract Job Description Clerical Officers (CO) play a vital part in supervising and delivering a range of services on behalf of the Council. COs will work in a sub-section within the main organisational structure of Registration; Initial Teachers' Education & Induction; Teachers’ Learning & Research; Professional Standards (Fitness to Teach); Corporate Services; Communications; Human Resources; and Finance. Role and Purpose The Communications team is responsible for communicating the work of the Teaching Council to the public through our website, media releases, social media channels, stakeholder engagement, and other appropriate fora. The team also manages all media queries and parliamentary questions, delivers internal communications to ensure staff are fully informed on key Teaching Council activities, and provides strategic communications oversight for the Council. The role will suit a creative digital communications professional, with excellent writing skills who is keen to work in a collaborative, busy and dynamic communications environment. The Clerical Officer must have fluent Irish both written and oral. The Communications team works with a third-party provider to provide design services. We also work with a third-party translating company to ensure we meet our obligations under the Official Languages Act. Key Responsibilities The appointed Clerical Officer will report to the Communications Manager. The following outlines the type of work that the officer may be required to undertake: o General administration duties e.g. dealing with queries, documentation, input of information, answering/ making telephone and reception cover. o Working as part of the communication team and delivering services. o Support the Executive Officer to implement the Communications strategy. o Plan and organise stakeholder events. o Attend events on behalf of the Council to promote teaching as a career. o Ensure that the Council adheres to its obligations under the Official Languages Act. Plan and promote key projects and updates, and drive engaged, relevant traffic through digital marketing and communications. o Continually monitor and develop the website to provide trusted, engaging, informative, and accessible content that is up to date, and work with staff to develop content. o Assist with managing the social media content calendar and posting schedule. o Evaluate opportunities to run digital campaigns; set up, monitor, and report on paid digital advertising. o Ensure the Teaching Council brand identity guidelines are adhered to internally and externally while ensuring accessibility in all content across a range of devices. o Perform all duties when requested through the medium of the Irish Language. Person Specification Essential: o Fluency in the Irish Language. o Excellent written and verbal communication with a high level of attention to detail. o Proficiency in Microsoft Word, Excel and Outlook. o Ability to work independently and as part of a team. o Good organisational skills with a focus on outcomes and deadlines and a proven ability to manage a complex workload. o Self-starter with initiative and drive, energy and enthusiasm, an ability to work independently, to think creatively and identify opportunities. o Be dependable and have an adaptable attitude to work and receiving constructive feedback. Desirable: o A third level qualification or experience in any related discipline to communications. o Ability to create visual content – graphics and/or video. o Experience of using Adobe photoshop (or similar) and in-design. o Knowledge of up-to-date digital best practice, and an innovative and creative approach to designing, delivering, and publishing digital content. Candidate Assessment Criteria Candidates will be assessed based on the job description outlined above, evidence of meeting the requirements set out above and the competency framework for Clerical Officer grade staff shown below. Teamwork o Shows respect for colleagues and co-workers. o Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate. o Offers own ideas and perspectives. o Understands own role in the team, making every effort to play his/her part. Information Management/Processing o Approaches and delivers all work in a thorough and organised manner. o Follows procedures and protocols, understanding their value and the rationale behind them. o Keeps high quality records that are easy for others to understand. o Draws appropriate conclusions from information. o Suggests new ways of doing things better and more efficiently. o Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc Delivery of Results o Takes responsibility for work and sees it through to the appropriate next level. o Completes work in a timely manner. o Adapts quickly to new ways of doing things. o Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. o Writes with correct grammar and spelling and draws reasonable conclusions from written instructions. o Identifies and appreciates the urgency and importance of different tasks. o Demonstrates initiative and flexibility in ensuring work is delivered. o Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Customer Service & Communication Skills o Actively listens to others and tries to understand their perspectives/ requirements/ needs. o Understands the steps or processes that customers must go through and can clearly explain these. o Is respectful, courteous, and professional, remaining composed, even in challenging circumstances. o Can be firm when necessary and communicate with confidence and authority. o Communicates clearly and fluently when speaking and in writing. Drive & Commitment to Public Service Values o Consistently strives to perform at a high level and deliver a quality service. o Serves the Government and people of Ireland. o Is thorough and conscientious, even if work is routine. o Is enthusiastic and resilient, persevering in the face of challenges and setbacks. o Is personally honest and trustworthy. o At all times acts with integrity. Specialist Knowledge, Expertise and Self Development o Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems spreadsheet, Microsoft Office, relevant policies etc. o Clearly understands the role, objective, and targets and how they fit into the work of the section. o Is committed to self-development and continuously seeks to improve personal performance. Pay The scale of pay is as follows: Personal Pension Contribution (PPC) Pay Rate €555.90 €588.60 €596.90 €613.11 €637.03 €660.90 €684.76 €702.15 €721.85 €744.73 €760.83 €783.48 €805.98 €841.11 €868.70¹ €881.37² This rate will apply where the appointee is a new recruit to the public service or is a civil or public servant appointed on or after 6th April 1995 and is making a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform. *LSI 1 is Long service Increment after 3 years on Max of scale. *LSI 2 is Long service increment after 6 years on Max of scale. The Non-Personal Pension Contribution (Non PPC) pay rate will apply where the successful candidate is current civil or public servant recruited before 6th April 1995 and who is not required to make a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform.
Clerical Officer
SOLAS, the Further Education and Training Authority of Ireland, was established on 27 October 2013 and its mission is to fund, co-ordinate and monitor a range of Further Education and Training (FET) provisions that is responsive to the needs of learners and employers. It is an agency of the recently formed Department of Further and Higher Education, Research, Innovation and Science. SOLAS works in close collaboration with Education and Training Boards (ETBs) across Ireland on provision of high-quality further education and training, equipping learners with relevant skills and knowledge, and providing a pipeline of talent into employment and to the Irish economy and society. At SOLAS, we put the learner, employers and communities, which FET serves, at the heart of everything we do. Working with sister agencies, SOLAS leads actions in key policy and strategy documents including the most recent Further Education and Training (FET) Strategy 2020 – 2024, the evaluation of the National Youthreach Programmes (2019), the National Skills Strategy 2025 and the People Strategy 2020-2024 and others. SOLAS is seeking to recruit a panel of Tempory Clerical Officer for various units within SOLAS. The successful candidates will provide an efficient and effective clerical administrative, organisation and customer support service. The clerical officer positions are temporary and the salary scale ranges from €29,007 to €45,990 per annum (inclusive of two long service increments) for a 35-hour week. Starting pay will be at the minimum point of the scale as per Government Circular E100/8/82. Exceptional circumstances may apply for candidates with current service in the Civil/Public service. Role Summary To provide an efficient and effective clerical administrative, organisation and customer support service. Key Tasks/ Responsibilities 1. Provide a high level of clerical services using Microsoft Office products and in-house computerised systems. 2. Preparation and issue of correspondence for internal and external use. 3. Face-to-face, telephone and written communication with customers both internally and externally. 4. Roster duties on dedicated call-centre lines where necessary. 5. Acting as a point of contact for general queries regarding the unit’s work. 6. Maintain all necessary records including electronic back-ups which are related to the unit. 7. Checking, processing, editing, filing, and retrieving of information both electronically and manually. 8. Validation, reconciliation and payment of invoices and accounts in line with relevant procurement procedures. 9. Scheduling and organising meetings and events/ management of diaries. 10. Liaise with other units within SOLAS in pursuit of information to ensure the smooth running of the unit. 11. Ensure a high level of customer service. 12. Compilation of stock takes, ordering of equipment/ office supplies. 13. Undertaking of projects and collation of data. 14. Assist in the maintenance and improvement of Quality Systems. 15. Any other duties/ project work which may be specified from time to time. Requirements Essential: • NQF/QQI Level 4 standard of education is the minimum standard required. • Appropriate ICT skills, e.g. proficiency in Word, Excel, Access, PowerPoint and e-mail. • Well-motivated to make a positive contribution to the provision of SOLAS services. • Have demonstrated ability, initiative, and flexibility in previous positions. • Ability to organise, plan,schedule, and follow-up. • Ability to multi-task within a busy work environment. • Good communication skills, and able to respond to queriesin a confident manner, both written and verbal. • Good numerical abilities. • Ability to work as part of a team. Desirable: • At least 1-yearrelevant experience with a proven record of administrative and organisational skills. • Experience in deadline driven environment. • Previous call-centre experience. • Knowledge of SOLAS and its services. • Basic web maintenance experience. • Basic report writing skills. • Evidence ofself-development.
Clerical Officer
The Position & Role The Clerical Officer is the entry-level administrative grade in Local Authorities (LA’s) in Ireland. Clerical Officers are deployed across a vast range of services throughout the local authority providing a vital role through a range of administrative duties. To become a Clerical Officer, candidates must demonstrate a good general educational standard and be efficient and customer focused. Clerical Officers make a valuable contribution to the provision of the Local Authority’s services. This role is a key support position within the Council, providing a comprehensive general administrative and clerical support to a section or department. The Clerical Officer works as part of a multidisciplinary team assisting with the implementation of work programmes to achieve goals, targets and standards set out in Departmental and Team Development Plans and to deliver quality services to internal and external customers. He/she will also be required to operate the Local Authority’s existing and future ICT systems as part of their work. Clerical Officers provide a point of contact for customers to carry out their business and access information about the Council’s services. The Clerical Officer is expected to carry out their duties in a manner that enhances public trust and confidence. The Competition The purpose of this recruitment campaign is to form a panel for Kildare County Council from which permanent and temporary posts may be filled at Clerical Officer Grade as vacancies arise. The Candidate The Candidate Should Demonstrate:
Case Processing Administrator
1. Background Tailte Éireann is an independent Government agency under the aegis of the Department of Housing, Local Government and Heritage providing a property registration system, property valuation service, and national mapping and surveying infrastructure for the State. 2. Mission To provide trusted land registration, valuation and surveying services that benefit Irish society and the economy. 3. Vision To be the authoritative provider of world-class digital-first land and property services. 4. Values Integrity: we work to uphold public trust in the integrity and security of our data and in the quality of the service we provide. Professionalism: we deliver excellent customer service by developing the skills and knowledge of our workforce. Innovation: we create a culture of innovation and change. Our decisions are evidence-based, driven by data and we put the people we serve at the centre of what we do. Respect: We treat people with dignity and value them for their individuality. We embrace equality, diversity and inclusiveness. Accountability: we are accountable for the decisions we make and the actions we take. Transparency: we are open and honest with our stakeholders, and we demonstrate impartiality at all levels to ensure that our decisions are fair and equitable. 5. The Role The Case Processing Administrator role operates within the Registration function of Tailte Éireann (TÉ). The Registration function is responsible for the delivery of services in the Land Registry, Registry of Deeds and Ground Rents. These services support society and the economy through the provision of a digitised land register and associated spatial data. The land register is relied upon by those who transact in the property market. The register and spatial data are used by Government Departments, agencies, local authorities, utilities and semi state bodies as well as by citizens. 5.1 Role Responsibilities The role of Case Processing Administrator includes, but is not limited to, the following duties: 12. Complaints and Requests for Review Complaints and requests for review will be considered in accordance with the procedures set out in Sections 7 and 8 in the Code of Practice. Such complaints or requests for review should be emailed to hr-enquiries@tailte.ie, with the job title and reference number in the subject line of the email. Where possible, TÉ will attempt to initially deal with such matters informally as provided for in Sections 7 and 8. 13. Expenses TÉ will not be responsible for any expenses incurred as a result of applying for and/or being successful at this competition. 14. Data Protection Information submitted as part of this competition is used in processing your application. Where the services of a third party are used in processing your application, it may be required to provide them with information, however all necessary precautions will be taken to ensure the security of your data. All personal information and views submitted by you in competing in this competition will be held and used solely for the purposes of this competition. Appendix A – Eligibility to compete and certain restrictions on eligibility Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration. References will be sought. Some posts will require special security clearance and will require completion of a form for Garda vetting purposes. In the event of conflicts of interest, candidates may not be considered for certain posts. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 41 or a Stamp 5 visa; To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010): The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Department of Environment, Community & Local Government (Circular Letter LG (P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG (P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a Public Service scheme of Incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice Please Note: As an Employer of Choice the Civil Service has many flexible and family friendly policies e.g. work-sharing, shorter working year, remote working (operated on a ‘blended’ basis) etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Appendix B – Executive Officer (Standard) Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary The Salary Scale for the position is as follows: (rates effective from 1st January 2024): Executive Officer (Standard Scale) – Full PRSI and Personal Pension Contribution (PPC) Scale: €35,687 - 58251
Programme Officer
Salary Scale: €35,687 to €58,251 per annum includes provision for two Long Service Increments after three and six years respectively on the maximum of the scale for permanent staff. (A modified scale may apply to existing public/civil servants appointed before 6th April 1995) Blended working The blended working model adopted by the EPA provides us with an opportunity to direct and shape the future of our work in a way that takes full advantage of this new way of working. It is one of our flexible working options and will reduce commutes, contribute to improving well-being and work-life balance. Health and Wellbeing The health and wellbeing of our staff is a priority for the EPA. Now more than ever we recognise the importance of caring for our mental and physical health and general wellbeing. We have an active Wellbeing Group who organise events and positive initiatives to help us stay well and create an open and supportive culture for everyone. We are proud to say we have been accredited with the 'The KeepWell Mark' award which is an evidence-based accreditation for health and wellbeing standards. Continuous Professional Development Our staff can avail of excellent learning and development opportunities and we are fully committed to continued professional development. We offer many opportunities to develop through on the job learning, by engaging with multi-disciplinary teams across the organisation and through generous formal internal and external training. Our further education schemes include assistance for degrees, diplomas and masters to help you develop your career. Equality, Diversity and Inclusion (EDI) We are committed to creating an environment that promotes equality, diversity and inclusion. Our workforce is made up of a wide range of employees with diverse backgrounds, circumstances and skills, they are our greatest asset. Through our EDI policy and our core values and behaviours we continue to demonstrate high standards in how we attract, develop and retain staff to ensure the commitment, engagement, wellbeing and performance of our workforce. Overview of the Role: The successful candidate will fulfil the role of Programme Officer III (Level 5) General and will be assigned an administrative role with responsibility for a range of tasks in the area assigned. The EPA is looking for candidates who demonstrate the ability to take on a high level of responsibility with the potential to lead and to progress to more senior positions in the organisation in the future. The EPA will form a panel from this recruitment campaign from which immediate and future Programme Officer III (Level 5) vacancies may be filled. The principal duties/functions and responsibilities of a Programme Officer III (Level 5) relate to the administration and implementation of statutory functions. The successful candidate will work in a multi-disciplinary team with scientific/technical and other business support staff. Candidates must be flexible, capable of working to and meeting tight deadlines and committed to delivering high quality results and services. They must demonstrate excellent interpersonnel skills, ability to build relationships (internal and external) and have a track record in delivering outstanding customer service in a busy office environment. Key Responsibilities: Candidates should demonstrate in their application their ICT, organisational and administrative skill that would enable them to perform the key responsibilities of the role as outlined below. • Assisting with the organisational and administrative functions of the office; • Taking full ownership of assigned tasks, prioritising and working effectively and efficiently as part of a team in a high-paced environment adhering to deadlines; • Managing other resources, including procurement, budget preparation, management and control; • Administration of regulatory processes and acquiring a detailed knowledge and understanding of relevant legislation; • Developing, implementing and adhering to procedures and contributing to the ongoing review of relevant procedures and guidance; • Providing high quality customer service to both internal and external stakeholders and consistently setting good example to others within the team in relation to same. • Dealing with the public, outside bodies, other stakeholders and providing information and dealing effectively with queries and correspondence in a timely manner; • Maintaining high quality records and up to date information management systems; • Preparing high quality documents and monthly/quarterly reports for management, including developing management information, analyses and metrics; Undertaking relevant research necessary in the development of projects, including analysis of non-routine/issues/queries, proposals and reports; • Organising meetings, conferences and events; and preparing and coordinating meeting documents including agendas, minutes and follow up actions; • Providing on the job training and support to new staff members to assist them to deliver their objectives; • Participating in training and development programmes/courses to maintain and improve performance and takes ownership for identifying personal training and support needs; • Undertaking such other appropriate duties as may be assigned from time to time. Successful candidates may be assigned to any office in the EPA, duties may vary depending on the nature of work carried out by the office. Essential Requirements: Candidates must have on or before 4pm on Wednesday 29th May 2024: 1. Leaving Certificate (or equivalent) plus a minimum of two years relevant work experience demonstrated in a similar office-based role and previous experience working to deadlines and effectively prioritising tasks. (A PLC or similar business/ administration at NFQ level 6 course can be used in lieu of one - year work experiences). or A relevant degree (NFQ Level 8). 2. Demonstrate using specific examples the following: a. Strong ICT skills with a good working knowledge of Microsoft Office (Excel, Word, Outlook) and ability to learn new systems; b. Excellent communication skills including oral and written; c. Ability to work and deliver as part of a team to meet objectives. Desirable Requirements: 1. Previous experience adhering to policies, procedures or corporate guidelines. In addition to the Essential and Desirable requirements set out above, candidates at interview must be able to demonstrate that they possess the required competencies identified for effective performance: Required Competencies • Team Player • Interpersonal & Communication Skills • Customer and Stakeholder Focus • Delivery of Results • Analysis & Decision Making • Specialist Knowledge, Expertise and Self-development Annual Leave 23 days per annum rising to 24 days after five years’ service and to 25 days after ten years’ service, 26 after 12 years’ service and 27 after 14 years’ service. Tenure The term of appointment for the role will be permanent and pensionable. The appointee will be required to serve a twelve-month probationary period. If at any time during this probation it appears that the appointee would not be suitable for final appointment, the probation will be terminated. Hours of Attendance Hours of attendance at work will be arranged from time to time by the EPA and will amount to 35 hours net per week. Normal working hours will be 9.00 a.m. to 5.00 p.m. with a minimum of 30 minutes for lunch. The EPA operates of a flexible working hours scheme. This is included for grades from entry level up to EPA Level 3. Blended Working Policy Blended working is part of the EPA commitment to be an employer of choice and it supports the organisation’s ability to retain and attract high quality talent. The EPA has a blended working arrangement with a minimum of two and a half days in the office/on site. Further details about the EPA policy in relation to blended working are available on request.
Administrative Officer
The Competition Galway County Council is inviting applications from suitably qualified candidates with relevant experience for the position of Administrative Officer (Grade VII). Recruitment arrangements to this grade will now be on the following basis: Galway County Council will form three (3) separate panels of suitably qualified candidates to meet the requirements for posts confined to the local authority sector, open and those confined to Galway County Council staff, from which future relevant vacancies may be filled. Suitably qualified persons are invited to apply for the following panel(s): - • Panel A (Confined to local authority sector) will comprise of successful applicants in order of merit from within the local authority sector only i.e. candidates serving in a local authority or Regional Assembly (where applicable). • Panel B (Open) will comprise of all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly and external applicants. • Panel C (Confined to the recruiting local Authority) will comprise of all successful applicants in order of merit from within the recruiting local authority i.e. candidates serving in Galway County Council. Eligibility criteria for all three panels are set out under Qualifications below. Qualifications Character: Candidates shall be of good character and references shall be sought. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render an efficient service. Successful candidates will be required to undergo a medical examination carried out by the Council’s Occupational Medical advisor prior to appointment. On taking up appointment, the expense of the medical examination will be refunded to the candidate. Citizenship: Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa Education and Experience 1. EDUCATION, TRAINING AND EXPERIENCE ETC: Each candidate must, on the latest date for receipt of completed application forms: Applicants for Panel A - Confined to the Local Authority Sector (i) (a) be a serving employee of a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Applicants for Panel B - Open Panel (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five (5) subjects (or four (4) if Irish is included) from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics and (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three (3) subjects in that examination (or two (2) subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard and (iv) Have satisfactory experience in administrative procedures, including adequate practical experience in work or an executive nature, office organisation and control of staff. Applicants for Panel C - Confined to the Recruiting Local Authority (i) (a) be a serving employee of Galway County Council and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. • It is desirable that candidate’s hold a full unendorsed Category B Driving Licence. The Post The Administrative Officer is a middle management position and is responsible for the efficient management, direction and deployment of resources of the department and function to which the office holder is assigned, within defined parameters relevant to the position in accordance with the local authority’s vision and objectives. The successful candidate will be expected to carry out duties set out below; • To determine the nature, level and pattern of demand for the service in the function and to recommend both service level and strategic policy priorities to senior management; • To implement the agreed strategies to meet and to expand or improve the range, quantity or quality of existing services and to recommend changes in strategies as required; • To develop and maintain relationships with external agencies in accordance with policy and to ensure the agreements to co-ordinate work programmes are implemented; • To achieve and maintain the productive association between elected representatives and the executive delivery of the service; • To achieve and maintain similar co-operation with local development agencies in accordance with evolving policy on the integration of local government and local & community development; • To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation; • To manage performance and to supervise multi-disciplinary staff up to the position/grade of Senior Staff Officer and analogous grades and to ensure the training and development of such staff; • To build effective teams, develop motivation and commitment and maintain sound employee relations and morale as relevant, in accordance with good employment practice and relevant legislation; • To deputise as required; • To implement the systems necessary and co-ordinate the resources to support service delivery. This includes systems to manage finance and budgets and ensure value for money, to provide information on the pattern of demand and activity and to schedule work programmes; • To undertake any other duties of a similar level and responsibilities as may be required from time to time. The Person: Preferably the successful candidate will demonstrate: • A clear understanding of local government services in order to achieve effective service delivery. • Ability to work within, and lead, multidiscipline teams and have the ability to motivate, empower and encourage employees to achieve maximum performance. • A capability of working closely with the elected Councillors to deliver the full range of quality services and implement policy decisions through the Strategic Policy Committees and Municipal District Councils and other County Council departments while being able to seek co-operation and consensus from a wide range of bodies and representative groups. • A satisfactory knowledge of public service organisation in Ireland. • A career record that demonstrates a high level of competence in the management of staff. • Strong interpersonal and communication skills. • Excellent influencing and negotiating skills. • Ability to manage financial resources within a budgetary control framework. • Ability to deputise at a senior level. The ideal candidate for this position should possess the following competencies: Management and Change Strategic Ability: Displays the ability to think and act strategically to ensure that his/her functional responsibility is properly aligned with purpose, mission, and vision of the Council. He/she Is effective in translating the mission and vision of the Corporate Plan into operational plans and outputs. Networking and Representing: Establishes, maintains, participates and contributes to networks and works collaboratively with stakeholders to enhance service delivery. Sustains a positive image and profile of Galway County Council. Bringing about Change: Effectively introduces change, fosters a culture of creativity in employees and overcomes resistance to change. Demonstrates flexibility and an openness to change. Delivering Results Problem Solving and Decision Making: Can pinpoint the critical necessary information and can address issues logically. Understands the context and impact of decisions made. Acts decisively and makes timely, informed and effective decisions. Operational Planning: Contributes to operational plans and develops team plans in line with priorities and actions for his/her area of operation, having regard to Corporate goals, operational objectives, and available resources. Establishes high quality service standards. Managing Resources: Manages the allocation, use and evaluation of resources to ensure efficient delivery of service delivery objectives. The Salary: €55,847 - €72,602 per year Probation: Where a person who is not already a permanent officer of a Local Authority is appointed to the office, the following provisions shall apply: a) There shall be a period after such appointment takes effect during which such person shall hold such office on probation. b) Such period shall be twelve months, but the Chief Executive may at his/her discretion extend such period. c) Where such person’s services are unsatisfactory, the appointment may be terminated by the Chief Executive at any time during the period of probation. d) Where, on completion of the period of probation, the Chief Executive certifies that the person’s services are satisfactory, such person will finally be appointed. Garda Vetting: Garda vetting may be sought in respect of individuals who come under consideration for appointment.
Customs Process Administrator
Think Global, Work Local with Maersk Customs Service! (f.d. KGH Customs Services) Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods. To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment. Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services. Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring. Are you ready to play your part in this? The Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance. A CPA will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support. Main tasks and responsibilities · Ensure timely and accurate completion of all Import & Export declarations and Transit Movements. · Ensure timely and accurate delivery of all financial activities relevant to CHB. · Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams · To ensure all Operating Manuals are reviewed regularly and updated where required. · Ensure that work carried out complies with standard as defined in the operating Manuals. · To ensure the Quality Assurance Procedures are up to date and clearly reflect current working practices. · Continuously identify waste in processes, delivering improvements which will positively impact productivity (production) levels. · Ensuring that all Irish Revenue/statutory requirements are met or exceeded. · Maintain a first-class business relationship with all customers and internal stakeholders. · To support all growth initiatives and actively participate in creating innovative solutions. · To be an active team member who will exchange knowledge and expertise. · Proactively lead or actively participate in Customs related projects · To ensure training is completed to allow you to cover all accounts. · To engender team spirit and staff engagement. What we are looking Technical Skills: · HM Revenue & Customs knowledge to include classification, reclaims, websites · Descartes customs systems · ThymeIT/TSS Customs systems · Other Government systems and applications (HSE, DAFM, INIS etc) · Microsoft applications: Word, Excel, Access, Visio, PPT, Teams, SharePoint Soft Skills: · Strong customer-facing and interaction skills with high-level of customer orientation · Team engagement and support · The ability to work under pressure to deadline · Support and live company values
Payments Coordinator
JOB DESCRIPTION We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services. The Role: Customer Operations develop, deliver and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Billing Services team in Uisce Éireann is responsible for delivering meter to cash processes for both Domestic and Non-Domestic customers. Domestic customers are currently managed directly from UE while Non-Domestic customers are currently managed through the Local Authority network. Billing Services operates an outsourced model and is heavily reliant on a number of key business partners for successful delivery of operations. Transaction processing is conducted external to UE and robust management practices form a critical part of the operating model. Reporting to the Payments Analyst, the Payments Coordinator is responsible for supporting the successful operations of multiple payment channels, ensuring successful receipt and posting of all payments and working to continuously improve payments efficiencies. Main Duties and Responsibilities:
Digital Sales Representative
About the job This position is needed to play a key role in further growing the business. As a Digital Sales Representative, you will be responsible for driving net new revenue through customer acquisition, value / solution selling, and closing deals across all segments throughout EMEA. Responsibilities Twilio is looking for a Digital Sales Representative who lives the Twilio Magic, is passionate about working with customers, and has experience in selling and closing in the cloud communications platform market. In this role, you’ll: Location This role will be remote and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
