Engineering Services Management apprentice jobs
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Job Description This role offers a unique opportunity to take on customer-facing responsibilities that directly impact our success. The role will involve providing first class service to our customers and assisting with key operational tasks. This role will suit someone with circa 2-3 years’ experience working in a customer services contact centre environment. This role is offered on a full-time basis and will be a non-shift role. This role has been collectively bargained. Responsibilities • Responding to customer queries through various channels including phone, email, chat etc efficiently, accurately and in a professional manner. This will include internal and external customers. • Timely and accurate processing of customer queries in line with agreed SLA’s. • Liaise with Commercial, Operations, Dublin Airport Travel Services team and other daa customers as necessary. • Management of permits for our staff car parks and for our taxi and chauffeur drivers. • Identifying process improvement opportunities following our Lean strategy. • Champion excellent customer service within the team and wider unit. • Demonstrate commitment to the company and daa Shared Services vision, purpose and goals and live the daa values daily. • Support and assist in team projects. Qualifications • 2-3 years’ experience working in a Customer Service role. • Proven ability to multi-task, prioritize and manage time effectively. • Proven ability to use own initiative when dealing with customers. • Strong phone contact handling skills and the ability to actively listen. • Ability to handle significant volumes and work well under pressure. • Prior experience working in a customer service contact centre. • Prior experience working with CRM systems and practices.
Senior Site Manager
Role and responsibilities include but not limited to:
Business Account Manager - Mid Markets
Full Time, Specific Purpose Contract Here at Three, we’ve done things differently since day one. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it… When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new opportunities and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Business Account Manager Passionate that the customer should be at the heart of the business? Fancy a chance to make that happen in a young organisation which is dynamic and changing the rules of the game? As a Business Sales Account Manager with Three you will have the responsibility of building long lasting strategic relationships with our mid-market business customers. Your focus will be on building customer loyalty, minimising churn and driving growth across Three's Connected Solutions portfolio. Fostering a strategic account management approach, through deeply understanding of your customers and their needs, you the business account manager will work collaboratively with the wider business team and pave the way with a consultative sales approach. Retention and revenue protection are key with a focus on revenue growth in line with Three’s Connected Solutions targets. What else it involves There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Nursing Home Support Scheme Contract Manager
Background The NTPF is a corporate body with functions and responsibilities as set out under Statutory Instrument 179 - National Treatment Purchase Fund (Establishment) Order, 2004 and the Nursing Homes Support Scheme Act (2009). Its key functions are: Note: The functions and responsibilities assigned to this position are based on the current requirements of the NTPF. These requirements may change in line with changes in the roles, objectives or business requirements of the organisation.
Duty Manager
This is an exciting opportunity for a passionate, organised and friendly individual to join our amazing 5-star team at Ballyfin Demesne. This is a permanent position, working 5 days over 7 days, Monday to Sunday. The position includes weekend and shift work. The main purpose of this role is to be the link between all departments of the hotel and ensure a smooth and consistent 5 star service is offered to all guests. Main duties include (but are not limited to); General Operations This is an exciting developmental opportunity for an individual who is eager to progress their career within the hospitality industry. It is a guest-facing role however it also involves working with all team members and colleagues to ensure we are offering a consistent guest service to all. The ideal candidate will be an all-rounder, an excellent communicater who oozes charisma. They will be a confident people person who has a passion and graw for exceptional customer service. If this position sounds like the ideal job for you, then we want to hear from you!
Customer Service Representative
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. Job Purpose The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external customers. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer. Job Dimensions & Scope Internal & external relationships
Service Support Associate
Job Role We’re recruiting a Service Support Associate to join our amazing team! You’ll provide first line and on-going contact with clients and also contact with employers in order to process quality information to verify our clients’ employment milestones. You’ll be contacting both clients and employers and any support required, liaising with our delivery centres to validate job information and employment data and also producing various compliance reports. Working with our delivery centres you’ll support our clients across the length of their client journey, whether they are accessing our service in our centres or whilst in their new employment. This role will be from the very start of the client’s journey, scheduling, and mailing letters for initial appointments, calling them to welcome them to our service, answering any of their queries, and after they are successful in gaining employment by verifying their periods of employment at various intervals as directed by our Commissioners. You’ll also have your own delegated tasks and projects completing varied and ever evolving tasks with the goal of supporting our frontline teams in delivering high quality and performance across all of our contracts. Our ideal candidate will have excellent communications skills and love working in a fast-paced environment. You may have previous experience in a contact centre or an administration role, however, we aren’t always looking for someone who ticks every single box, we’re looking for someone who can provide a positive excellent customer service and provide information in a concise and clear nature. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of €27,600 with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Company Pension Scheme • Health Insurance Allowance • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Enhanced Maternity/Adoption and Paternity Pay Arrangements • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym Membership • Refer a Friend Scheme There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01- 8608200 or +44 1702 595200. Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our People say Location: Flexible location/Hybrid working in Republic of Ireland in one of our centres Hours: 37.5 hours a week, Monday to Friday between 08.30am to 5pm Closing Date: 18 August 2026 Key Responsibilities • Document all call information and complete paperwork. • Research and clarify required information. • Liaise with our delivery centres to gather information and resolve issues. • Identify and escalate priority issues. Skills and Experience Essential • Qualifications – Leaving Certificate standard as a minimum • Previous experience of telephone based or face to face customer service delivery • Successful experience of working within a target driven environment • Proven organisational skills with a high level of attention to detail • Effective and demonstrable team player • A positive outlook with excellent interpersonal skills • The ability to communicate in a friendly and professional manner by all communication methods • Ability to adapt to change • Initiative to utilise available resources to identify solutions • Competent in the use and purpose of IT, including Microsoft Office • Fluent level English Desirable • 1+ years working in an administration role • Previous experience of working with disadvantaged groups • Qualification / Training in customer services • Fluent level Irish Additional Information SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long term unemployed in returning to the workforce through upskilling and job brokering. Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo. Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values. Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Store Manager
Sports Direct is the retail success of the last decade. Our unrivalled growth across ROI, the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven and passionate managers and with growth comes opportunity, so we are looking for an experienced Store Manager to lead our team Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you’ll do this by making a positive impact in the following areas: Team Leadership & Management
Store Manager
Company Description Sports Direct is the retail success of the last decade. Our unrivalled growth across ROI, the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven and passionate managers and with growth comes opportunity, so we are looking for an experienced Store Manager to lead our team Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you’ll do this by making a positive impact in the following areas: Team Leadership & Management
Store Manager
Sports Direct is the retail success of the last decade. Our unrivalled growth across ROI, the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven and passionate managers and with growth comes opportunity, so we are looking for an experienced Store Manager to lead our team Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customer; you’ll do this by making a positive impact in the following areas: Team Leadership & Management
