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Sort by: relevance | dateAssistant Staff Officer
Key Working Relationships The post holder will work closely with the discipline/department/those in area of work to ensure the smooth running of the area /department and targets/KPIs are met?????. Purpose of the Post To support the administration process in an acute hospital work environment. Principal Duties and Responsibilities The position of Assistant Staff Officer Grade IV encompasses both managerial and administrative responsibilities which include the following: Administration: • Ensure the efficient day to day administration of area of responsibility. • Ensure deadlines are met and that services levels are maintained. • Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc. • Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy. • Use appropriate technology to ensure work is completed to a higher standard. • Ensure that archives and records are accurate and readily available. • Maintain confidentiality of documentation, records etc. • Ensure line management is kept informed of issues. • Ensure that the service is kept informed and that their views are communicated to middle management including department/discipline head • Organise and attend meetings as required. • Take minutes of meetings and prepare for circulation following meeting. • Support, promote and actively participate in sustainable energy, water and waste activities initiatives to create a more sustainable, low carbon and efficient health service. Customer Service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying supervisor of any deficiencies. • Ensure that service users are treated with dignity and respect. • Act on feedback from service users/customers and report same to supervisor. Human Resources / Supervision of Staff • Supervise and ensure the well-being of staff within own remit. • Manage the performance of staff • Co-operate and work in harmony with other teams and disciplines. Services Delivery and Improvement • Implement agreed changes to administration of the service. • Encourage and support staff through change processes. Standards, Policies, Procedures and Legislation • Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. • Maintain own knowledge of relevant regulations and legislation, e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts etc. • Ensure consistent adherence to procedures within area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards and comply with associated HSE protocols for implementing and maintaining these standards. Duties specific to a Grade IV • Responsibility for the administrative management of outpatient clinics, admissions and day cases, and others relevant to the role. • Responsibility for the accurate typing or correspondence to other medical practitioners and clinicians. • Management of patient charts. • In consultation with line manager, conduct audits of procedures within the department to ensure best practice. • Preparation and completion of statistical data relevant to the speciality. • Ensuring the management of cancelled, reschedules and DNA appointments on a daily basis. • Responsibility for managing the Outpatient Waiting List in line with the National Guidelines for scheduling of patients for clinic appointments. • Liaising with relevant staff of the department/area concerning any difficulties or queries regarding clinical information. • Communication with the department and escalation to next level of the organisation???. • Communication with patients, Heads of Departments, Consultants and General Practitioners. • Responsibility for ensuring requests/calls to members of the discipline/department are facilitated and communicated • Responsibility for maintaining confidentiality of data, including patient information. • Maintaining quality standards and policies. • Engaging and supporting in the FOI and YSYS policies and guidelines • Monitor and evaluate procedures within own area of responsibility to ensure a client centred quality service is delivered and strives to ensure full compliance with best practice. • Making decisions within clearly defined policies. • Ensuring compliance with Freedom of information legislation as it applies to the post of medical secretary. • To act as appropriate as secretary to other groups or committees as may be required, from time to time. • Managing the performance, accuracy and efficiency of workload associated with duties and responsibilities of the grade of medical secretary. • Planning, organising and prioritising tasks assigned by the Line Manager and Department/area, setting objectives for completion of these tasks/duties. • Ensuring that area goals are met on a daily/weekly/monthly/annual basis. • Responsibility for the maintenance of stationary stock within the department/area • Interpretation and implementation of Hospital and HSE policies and procedures. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. and Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements • Computer skills are essential including Microsoft Office, Excel, Word and Outlook. • Previous experience of medical typing as relevant to the role • Previous experience in the use of Speech/Digital Dictation (TPRO) and PAS as relevant to the role. • Experience in communication with the service user or general public Other requirements specific to the post • A Flexible approach to working hours is required in order to ensure deadlines are met. • Experience in the creation of professional documents, presentations and reports…… Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience • Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources • Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • Sets realistic goals and time-scales, taking account of potential problems and competing priorities. • Devotes time and energy to the most important task at any given time. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate a commitment to providing a quality service. • Demonstrate awareness and appreciation of the service user and has strong customer service skills. • Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making • Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. • Makes decisions and solves problems in a timely manner before they accumulate. • Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working • Demonstrate the ability to work on own initiative as well as part of a team. • Contributes to a positive team spirit. • Demonstrates a willingness to become involved and help team members if they are under pressure. Communication & Interpersonal Skills • Effective communication skills including the ability to present information in a clear and concise manner. • Strong written communication skills. • Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect. • Demonstrate the ability to influence people and events. Tenure The current vacancies available are Permanent & Temporary whole time The post is pensionable. A panel may be created from which permanent temporary and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. All Mandated Persons under the Children First Act 2015, within the HSE, are appointed as Designated Officers under the Protections for Persons Reporting Child Abuse Act, 1998. Mandated Persons such as line managers, doctors, nurses, physiotherapists, occupational therapists, speech and language therapists, social workers, social care workers, and emergency technicians have additional responsibilities. You should check if you are a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS.
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Assistant Staff Officer
The Role: The position of Assistant Staff Officer is a first-level position in middle management within the structure of the Assembly. An Assistant Staff Officer is required to be an effective, participative member of a team and will be required to supervise staff, manage the distribution of work, and provide one-to-one coaching and training for junior staff members. The successful candidate will be based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. Duties Key Duties and Responsibilities The Assembly reserves the right to alter your hours of work from time to time. 6. Annual Leave Annual leave entitlement for the position will be 30 days per year, pro rata . 7. Retirement There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years . The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years . 8. Residence Post holders shall reside within a reasonable commuting distance of Ballymun, Co. Dublin. The Director of the Eastern and Midland Regional Assembly reserves the right to assign the post holder to any premises, now or in the future, subject to reasonable notice. 9. Start Date The Eastern and Midland Regional Assembly shall require the successful candidate to take up their appointment within a reasonable period. Should they fail to take up the appointment within an agreed period, the Assembly may, at its discretion, decide not to appoint them.
Sales Assistant
Sales Assistant - Applegreen Tralee Manor Village As a Sales Assistant at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. *Candidate should have flexible availability weekdays & weekends What will I be doing as a Sales Assistant at Applegreen?
Fresh Meat Assistant
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: Excellent communication skills Numerical skill Customer focused A passion for food and the ability to inspire shoppers The ability to work as part of a team in a fast-paced environment,ability to multi-task under pressure No previous experience necessary as training will be provided Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through ensuring SOPs and store standards are met on a daily basis Merchandise and present department to the highest standard Implement planograms correctly Control stock rotation so that quality and freshness of goods is of the highest standard Manage waste and shrink in the department Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds Engage with new initiatives and embrace new ways of working
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Consultant In Emergency Medicine
The service at Portlaoise is open 24/7, staffed by NCHDs in Emergency Medicine over 24 hours and additionally cover in-house medical and surgical teams from midnight to 8am. The ED consultant services in this region has been identified as a priority by the Clinical Care Programme in Emergency Medicine. The posts are essential to maintain the current service as above . The post is an essential component of the improved governance arrangements in the Emergency Department at Portlaoise. The post will enable a stabilization of safer and higher quality Emergency Medicine services at Midland Regional Hospital, Portlaoise. It will assist with meeting national Patient Experience Targets It will also ensure Consultant supervision and training of Specialist Registrars, Registrars and SHOs in Emergency Medicine 1.Improved “shop floor” supervision of NCHDs 2.Develop guidelines/protocols with specialties within the hospital but also with the MRH Tullamore to enhance patient care and deliver a more streamlined service across the two sites 3.Develop new educational opportunities for all ED staff There are 2 posts available- sucessful candidates will be offered a POCC23 contract. Initial duration will be 9 months, pending permanent filling .
Administrative Assistant, All Island Congenital Heart Disease Network
Purpose of the role To provide comprehensive administrative and operational support to the All-Island Congenital Heart Disease Network by coordinating meetings, managing communications and documentation, supporting financial administration, maintaining data and reporting systems, assisting with cardiology scheduling and clinic operations, and contributing to service improvement initiatives that enhance the effectiveness and capacity of the network. Key responsibilities include:
Senior Executive Assistant
Purpose of the Post This post holder will be responsible for: · Providing organisation and supervision of all administrative activities that facilitate the efficient functioning of the office of the General Manager/Deputy. This includes the provision and coordination of secretarial and operational support to the General Manager/Deputy. · Co-ordinating and managing the preparation of documentation in respect of meetings arranged for and those attended by the General Manager/Deputy. · Aiding the Executive Manager Team in ensuring that the General Manager/Deputy is furnished with all required papers (including concise summaries of key information and up-to-date data) and that they are fully and accurately briefed well in advance of any required attendances. · Managing the General Manager email and calendar and ensuring that all agendas are in place and the National Director of Procurement understands all upcoming meetings. Principal Duties & Responsibilities The role of Executive Assistant (Grade VI) can be broken into the following principal areas of responsibility: Executive and Strategic Support · Provide comprehensive executive support to the Office of the General Manager in the operational and strategic management of the hospital. · Act as a key liaison between the General Manager's Office and wider hospital management teams, HSE Dublin South East, and other external stakeholders. · Support the office of the General Manager in the delivery of hospital priorities, strategic objectives and service improvement initiatives. · Prepare briefings, reports, presentations and correspondence on behalf of the office of the General Manager. · Research, analyse and summarise information to support decision-making and strategic planning. · Ensure the General Manager/Operations Deputy Manager is appropriately briefed and prepared for meetings, presentations and engagements. · Coordinate responses to requests from Regional Executive Officers, HSE Dublin and South East, the Department of Health, elected representatives, patient representatives and other stakeholders. · Manage competing priorities and respond effectively to urgent operational issues. · Ensure confidentiality and discretion in all aspects of the role. · Undertake other duties appropriate to the grade as assigned by the General Manager. · Lead out on specific projects as assigned Governance and Corporate Administration · Coordinate governance and management meetings on behalf of the office of the General Manager. · Prepare agendas, maintain action logs and ensure follow-up of agreed actions. · Support the preparation of reports for Executive Management Committee Meetings, Integrated Healthcare Area Meetings, and other committees as required. · Ensure accurate recording and maintenance of decisions and actions. · Operation and management of the General Manager email account, including responsibility for ensuring responses to correspondence are prepared within suitable timeframes and available to the General Manager/Deputy by liaising directly with relevant members of the Executive Management Team or others. · Review all emails before highlighting most important ones to the General Manager/Deputy · Dealing appropriately and efficiently with communications, queries, callers or visitors to the office of the General Manager, and provision of all administrative support required by the General Manager/Deputy. · Responsibility of the management of the General Manager calendar, ensuring agendas and paperwork are attached to all meeting invites in a timely manner. · Complete tasks/actions delegated by the General Manager and the Operations/Deputy General Manager. · Management and associated filing / storage of documentation –email archives, personnel and other filing systems (shared folders) – from receipt in the office to transmission to other parts of the HSE or external stakeholders. · Provision of cover to colleagues during periods of leave or absence. · Point of contact for the General Manager/Deputy direct reports. · Maintain an effective record management system in accordance with HSE policies, GDPR, Freedom of Information requirements and records retention standards. · Support compliance with relevant statutory, regulatory and corporate governance requirements. · Keeping the General Manager/Deputy fully apprised of all daily events requiring his attention or awareness. · Represent the General Manager's Office at meetings and working groups as required. · Ensure all communications are managed professionally, confidentially and in a timely manner. Performance Management and Reporting · Assist in the monitoring and reporting of hospital performance against national, regional and local Key Performance Indicators (KPIs). · Coordinate the collection, validation and presentation of operational and performance data. · Develop and maintain performance tracking tools and dashboards as required. · Support the preparation of performance reports for internal and external stakeholders. · Monitor progress against action plans and escalate risks or delays where appropriate. · Support the General Manager in identifying opportunities for service improvement and operational efficiencies. Service Planning and Improvement · Support service planning, operational development and organisational change initiatives. · Coordinate projects and workstreams assigned by the General Manager. · Assist in the development of business cases, service proposals and implementation plans. · Contribute to the delivery of quality improvement initiatives. · Support the implementation of national and regional programmes within the hospital. · Promote a culture of continuous improvement and innovation. Finance: · Process invoices on SAP in compliance with the National Financial Regulations and Prompt Payment Act. Human Resources · Approve annual leave, travel and subsistence, run reports on SAP for the General Manager/Deputy direct reports and staff in Office. · Engage in the HSE performance achievement process in conjunction with your Line Manager as appropriate. · Promote good working practices and uniformity of standards · Participate in the development of staff including training and continual assessment. · Work with HR & Procurement specialists to ensure adherence to the legislative framework & internal HSE policies and procedures. Information / Communications · Development and maintenance of good working relationships with the members of the Senior management Team, Consultants, Nursing leadership team and other key internal and external stakeholders. · Develop efficient and effective internal and external communication with other directorates, relevant bodies and the general public. · Co-ordinate the implementation of decisions of senior management. Change Management: · Promote and participate in the implementation of change. · Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery. · Encourage and support staff through change process. General · Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. · Maintain own knowledge of relevant regulations and legislation e.g. National Financial Regulations, Health and Safety Legislation, Employment Legislation, FOI Acts etc. · Ensure consistent adherence to procedures within area of responsibility. · Ensure consistent adherence to policy and legislation governing the HSE. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867. (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 . Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction And (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. and (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. * A list of ‘other statutory health agencies’ can be found: https://www.gov.ie/en/organisation-information/9c9c03-bodies-under-the-aegis-of-the-department-of-health/?referrer=http://www.health.gov.ie/about-us/agencies-health-bodies/ Post Specific Requirements · Significant administrative experience working in a busy office environment, to include working collaboratively with multiple internal and external stakeholders, as relevant to this role. · Experience in managing competing demands and delivering multiple concurrent pieces of work within a required timeframe. · Experience providing diary management and in professional writing to include dealing with correspondence and email communications, the preparation of documents, reports, drafting of presentation materials, as relevant to the role. · Proficient in all MS packages including Excel, Word, PowerPoint Other requirements specific to the post · A flexible approach to working hours is required in order to ensure deadlines are met. · Access to appropriate transport to fulfil the requirements of the role Additional eligibility requirements Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Knowledge of the HSE, the broader health service structure, health service reform as set out in Sláintecare and the current key challenges and developments in the Health Service. · A broad knowledge understanding of the National Finance and Procurement Division. · Significant experience in the creation of professional documents and presentations · Significant experience in a role that has involved dealing with senior managers and other key internal and external stakeholders · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · Experience of supervising the workload of a busy office · Excellent writing skills and attention to detail. · Awareness and appreciation of service users and stakeholders · Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, suite of programs. · Experience in computer coding is desirable but not necessary. · Commitment to developing own professional knowledge and expertise. · The ability to work on a self-directed basis. Planning and Managing Resources · Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · Prioritises effectively to manage multiple projects concurrently, structuring and re-organising own workload and that of others as needed. · Demonstrates responsibility and accountability for the timely delivery of agreed objectives. Commitment to a Quality Service · Practices and promotes a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the service user. · Proactively identifies areas for improvement and develops practical solutions for their implementation. · Embraces and promotes the change agenda, supporting others through change and effectively seeing it through. · Demonstrate flexibility and initiative during challenging times and an ability to persevere despite setbacks. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical factors in making effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of complex issues / problem solving and proactively develop new proposals and recommend solutions. · Ability to make sound decisions with a well-reasoned rationale and to stand by these as appropriate. Team working · Demonstrate an ability to work as part of the team in establishing a shared sense of purpose and unity. · The ability to work with the team to facilitate high performance, developing clear and realistic objectives. · Demonstrates leadership; creating a team spirit, leading by example, coaching and supporting individuals to facilitate high performance and staff development. · Demonstrate a commitment to promoting a culture of involvement and consultation within the team, welcoming contributions from others. Communications & Interpersonal Skills · Demonstrate excellent communication and interpersonal skills including the ability to present information in a clear, concise and confident manner (verbally and written). · Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders to assist in performing the role. · Demonstrate commitment to regular two-way communication across functions and levels, ensuring that messages are clearly understood. Campaign Specific Selection Process Ranking/Shortlisting /Interview A ranking and or shortlisting exercise may be carried out based on information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. PLEASE COMPLETE AND UPLOAD THE APPLICATION FORM ATTACHED TO THE JOB ADVERT. PLEASE NOTE CVs WILL NOT BE ACCEPTED FOR THIS POSITION
Sales Assistant
Sales Assistant - Applegreen Enfield As a Sales Assistant at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Sales Assistant at Applegreen? INDHP
