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Sort by: relevance | dateReferral Co-ordinator
Hours of Employment: Full Time: 37.5 hours per week Salary: £27,803 and pension 4% of salary. Holidays: 36 days pro rata – inclusive of bank/public holidays (increasing by 1 day per year of service up to a maximum of 41 days pro rata. Increase is effective from the 1st April each year, once a full year of service has been completed). Role Overview MACS Floating Support and Outreach services provide a range of interventions to assist young people aged 16–25 to access or maintain accommodation in the community. The team of workers provide support to young people who are homeless, young people “sofa surfing”, at risk of eviction, and resettling from prison. The Referral Coordinator will support the referral process from pre-entry to post-exit. They will be responsible for processing referrals in a professional, sensitive, and timely manner in line with MACS procedures and processes, underpinned by MACS policies and operating in line with strategic priorities, vision, mission, and values. This Job Description outlines the job role, duties, and responsibilities as follows: User, Stakeholder and Community Engagement • First point of contact for receiving referrals for all MACS Floating Support and Outreach services. • Manage the referral process and waiting list for MACS Floating Support and Outreach services. • Complete all referral administration, including recording and storing data accurately and securely in line with data protection legislation. • Provide a supportive, calm, and professional approach while interacting with referrals via various communication methods. • Proactively progress waiting lists for services in line with operational procedures. • Maintain contact and provide support to young people on waiting lists. • Highlight any concerns regarding risk for individual referral pathways to the line manager for guidance and decision-making. • Support onward referral processes for young people being externally signposted to specialist services. • Ensure compliance with organisational safeguarding and risk management procedures. • Manage and review SHARP external database and internal databases on a monthly basis, ensuring client information is accurate and up to date. • Provide monthly reports to the Head of Service outlining young people activity, referral trends, and waiting lists. • Participate in all relevant internal and external meetings related to service development and operations. Learning and Development • Engage in reflection, personal and professional development individually and as part of the team. • Prepare for and participate in monthly supervision and team meetings to work on agreed targets alongside the Line Manager. • Prepare and update Learning and Development plans in relation to team and individual training needs. • Contribute to the induction and support of new staff. Governance • Adhere to MACS Policies and Procedures, including Safeguarding and Lone Working, and comply with NISCC standards of conduct and practice. • Work effectively within a team, ensuring information is communicated with young people and external agencies. • Ensure all recordings and communication comply with statutory requirements, MACS policies, and GDPR guidelines. • Communicate information in a timely and appropriate manner in line with GDPR guidelines. • Be proactive in service development, network with external agencies, and promote the profile of MACS. • Maintain awareness and involvement in team budget management and identify funding sources to meet the needs of young people (e.g., grants, Social Security). Other Duties • Undertake any other duties required to ensure the effective, safe delivery and development of services. • Be flexible and willing to adapt to the changing needs of young people and the service, always putting young people first. Personal Requirements • Ability to plan and prioritise workload. • Excellent communication skills. • High level of attention to detail and accuracy. • Strong interpersonal and team working skills with a flexible and adaptable attitude. • Ability to be a self-starter and use initiative. • Demonstrate effective leadership skills. • Ability to understand and work in accordance with MACS ethos and values. • Ability to communicate effectively with a wide range of people, particularly young people and stakeholders. • Ability to accept direction and supervision. • Ability to maintain comprehensive and up-to-date written records of work undertaken. • Commitment to undertake relevant training. • Ability to work as a team member and assist in developing and shaping the service to meet young people’s needs and strategic objectives. • Good timekeeping skills. • Ability to represent MACS in a professional manner. • Ability to work on own initiative and make decisions (autonomously) in a responsible and accountable manner. • Resilience and compassion in a challenging environment.
Parts Advisor
Are you a motivated individual who enjoys meeting and exceeding targets? Are you a confident team player? The ideal person will have/be: Essential: If you believe you can demonstrate these skills, please click the Apply button and if successful, we can offer an outstanding career opportunity. In addition to filling this vacancy, Agnews reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the “live” period, you may be offered the post, if eligible and based on the information you have previously provided.
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at our Woven – Victoria Hall site, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Telesales Representative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Telesales Representative to join our Concept Group Team. This is a great opportunity to join a world leading facilities management group of companies. The Concept Group Team provide a one stop shop option to clients for facility services, catering equipment sales, janitorial products and specialised cleaning services. The Concept Group have been providing Hygiene and Pest Control products and services since 1998 across the Uk and Ireland Working Pattern:
Event Cleaning Manager
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Event Cleaning Manager to join our team based at ICC Waterfront Hall, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Shift Manager
Shift Manager Job Ref No: WS/SM/04/26 Key Responsibilities: In return all employees will have access to a Healthcare Plan (includes children up to the age of 18), Company Pension with Life Assurance and an active Health and Well Being programme. This is an exciting time to join the company at a pivotal moment in its growth. Normal working pattern is Monday to Friday 2.00pm to 10.30pm.
Teacher Of Foundation Stage/key Stage One
Please see attached job documents for details.
Laboratory Customer Service Administrator
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Laboratory Administrator serves to support the smooth running of the Laboratory operation through providing a variety of administrative and Customer service-based assistance. The Laboratory Administrator responsibilities include dealing with Customer queries regarding order status and timelines, sample retrieval and receipt, consumable purchasing, archiving and other general administrative tasks. Duties Specific Job Duties
Home Services Nurse
The Home Services Nurse supports the Home Services Manager (HSM) with operational functions associated with the set-up, review and risk assessment of Service User’s calls. The role also includes the completion of annual Supervision and Competency Assessments for Home Care Workers. In addition, they will provide clinical guidance to the HSM and training to Home Care Workers for specific home care skills, as may be required for the delivery of a Service User Home Care Plan. As part of the Family Carers Ireland Home Support Services Clinical Advisory Group, they will participate in regular meetings and provide input to policies associated with the clinical, quality and safety aspects of the delivery of the Home Support Services. The Home Services Nurse must possess the following qualifications, skills and experience: Qualified Nurse with active registration. A minimum of 3 years’ experience working in a similar role in the Home Support Services sector. Competence in IT desirable. Adaptable, motivated self-starter with the ability to get the job done with a positive “can do” attitude. Outgoing, energetic and enthusiastic person who enjoys a challenging environment. Excellent people skills. Some experience of managing / supervising staff is desirable. Strong organisational skills with a close attention to detail. Administrative experience – knowledge of record keeping is important. Fluency in the English language is essential. Full driving licence and access to own transport. Terms & Conditions: Permanent, part-time role (25 hours per week across Monday to Thursday). The successful candidate will work hybrid model of work at our offices at Barrack Street, Loughrea, Co Galway H62 PY63 and travel to meetings and to other locations as required is essential. The remuneration for this role is €25 per hour. The annual leave entitlement is pro rata to days worked.
Customer Service Administrator
About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com. Position Summary To support transaction processing for Customer Service, focused primarily on customer order entry Principal Responsibilities • Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, etc., are processed accurately and promptly upon receipt • Order entry • Returns: ensure that returns are processed in a timely manner • Credit and debit memo processing • Delivery processing • Invoice processing • Price review • General data entry activities relating to the order to cash process Education / Experience Requirements • Language skills - fluent English required • 1-2 years’ experience working in a fast-paced customer service department, preferably within a multi-national environment • Accurate with a strong attention to detail and good time management skills • Ability to work to tight deadlines in a fast-paced department • Flexibility and willingness to work outside of regular hours if required • Good computer skills; Knowledge of Microsoft Office tools and SAP an advantage • Ability to work well under pressure in a target driven environment Specialized Skills / Other Requirements • Self-driven and ability to work independently and/or as a team player • Approachable and enthusiastic. Flexible and adaptable • Good organisational skills with cultural awareness and sensitivity • Good judgement and problem-solving ability and is capable of understanding the impact of decision making on both Teleflex Medical and its customers • Strong collaboration and influencing skills – both internally and externally • Excellent communication skills – both written and verbal • Goal orientated for customer and business objectives • Coaching/mentoring skills
