Engineering Services Management apprentice jobs
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Hours: Full-time, Monday–Friday, 09:00–17:30 (occasional flexibility required for customer or helpdesk coverage) Start Date: ASAP About the Role Are you highly organised, detail-focused, and confident working in a fast-paced technical service environment? This role sits within our ICT Service Operations team and is central to the coordination and scheduling of technical services across hardware, print, and field engineering teams.You will ensure that service requests and project work are scheduled, tracked, and delivered in line with customer SLAs. This role is key to maintaining smooth service delivery, strong customer communication, and consistent operational performance across Technical Services. Role Overview The purpose of this role is to manage the end-to-end scheduling, coordination, and tracking of technical service tickets and projects within an IT Service Management (ITSM) environment. You will work closely with engineers, customers, vendors, and internal stakeholders to ensure effective resource allocation, SLA adherence, and high-quality service delivery.This role requires strong organisational capability, excellent communication skills, and the ability to manage multiple priorities in a dynamic operational environment. Responsibilities
Reception/Administrator
This is an onsite position requiring the team member to be onsite 5 days a week. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary This dual-role position manages reception operations and provides administrative support to the HR team. Responsibilities include overseeing the reception areas, welcoming visitors, coordinating stationery supplies, maintaining employee files, supporting onboarding setup, assisting with employee recognition and site communications, and coordinating employee initiatives. Essential Duties and Responsibilities Travel Requirements 0%: Up to 0 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Pay Transparency: The annual base salary range for this position is €33,000.00 - €42,500.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role. This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.
Member Service Representative
About Us New Ross Credit Union Ltd (NRCU) is proud to serve over 26,500 Members with offices in New Ross, Bunclody & Ramsgrange with over €160 million of assets under management. We are currently recruiting for the position of Member Service Representative to join our team. Job Purpose Member Service Representatives are responsible for carrying out a range of both back-office and member-facing operational and administrative activities that contribute to the effective running of the day-to-day operations of the credit union. The key purpose of the roles is to support our very valued members with all financial transactions by providing a superior level of assistance and service in a timely and efficient manner. As our MSRs are the primary point of contact for all existing and potential members, delivering exceptional member service by providing efficient telephone, online, and email support to our members, the successful candidates will possess an excellent customer care ethos. Reporting to: Operations Team Leader / Chief Operations Officer Location: Positions available within the New Ross branch (Travel between branches may be required) Position: This is a full-time 37.5 hr per week Main Responsibilities
Member Service Officer
About Us Cois Sionna Desmond Credit Union is a not for profit, community-based credit union, proudly supporting its 59,000 members across its 15-branch network, located throughout Limerick City and County and the North Kerry region. Job Purpose Cois Sionna Desmond Credit Union is currently recruiting for Member Service Officers on both a full-time (35-hour week) and part-time basis (predominantly 3 to 4 days per week). This is an exciting opportunity to join a dynamic and community-focused team. While previous experience within a financial regulated, customer-facing environment and/or QFA / CUA qualifications (or equivalent) are desirable, they are not essential. We welcome entry-level candidates who demonstrate a strong customer focus and a willingness to learn. Roles will be based within our City Office network, including Ballynanty, Athlunkard Street, Roxboro and Castleconnell. Candidates should be flexible to travel and work across the wider branch network as business needs require. Successful candidates should also be available to work Saturdays on a rotational basis as part of the role. The Member Service Officer position will deliver a best-in-class standard of member service in a frontline and back-office environment. The successful candidate will be responsible for processing day to day financial transactions for our members, including loans and insurance, dealing with queries, and offering information and support as required. The key purpose of the role is to provide a superior level of assistance and service, to existing and potential new members. This role will be responsible for promoting services and products that benefit members. Main Responsibilities
Data Protection Assessment and Compliance Manager
Job Objectives Main Duties and Responsibilities •Assess and implement appropriate data sharing arrangements with third parties to govern the sharing of personal data. •Complete desktop and in-person assessments of third party technical and organisational measures to ensure appropriate security of Tusla personal data and to mitigate any data protection risks identified. •Complete Data Protection Impact Assessments and other privacy assessments. •Complete the compilation of monthly, quarterly and yearly data protection compliance metrics. Team Effectiveness Escalate any high risk items to the relevant General Manager or designated deputy. •As required, deputise for the Data Protection Assessment and Compliance Manager. •Supervise, allocate and oversee the work of assigned staff. •Build relationships with relevant internal and external stakeholders. Stakeholder Engagement •Support data protection training and awareness events through the provision of SME content. •Develop, format, and edit high-impact presentations for senior leadership meetings. •Support the maintenance of Tusla’s Record of Data Processing Activities to ensure it is comprehensive, current and accurate. Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following: •Have a third level qualification on the National Framework of Qualifications in Ireland (or equivalent in another jurisdiction) in a relevant discipline, and / or have a formal Data Protection certification / qualification AND •2 years experience of risk based compliance frameworks, including control design risk identification and mitigation implementation, preferably in the area of data protection or similar. AND •Provide an example that demonstrates experience of one of the following: oKnowledge of the law and practice of the General Data Protection Regulation and the Irish Data Protection Act 2018. oExperience of compliance reporting processes and communications preferably in the area of data protection AND •Experience of managing and working collaboratively cross functionally with multiple internal and external stakeholders, as relevant to this role AND •Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
General Manager
Job Objectives Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Grade VII Business Support Manager
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
National ABIT Data Protection & Information Manager
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: •Child Protection and Welfare •Parenting, Family Support and Early Help Services •Alternative Care •Birth Information & Tracing and Adoption •Tusla Education Support Services (TESS) •Children’s Service Regulation •Counselling and Therapeutic Supports Data Protection Unit (DPU) Tusla processes a large volume of highly sensitive personal data on a daily basis in order to deliver the critical services it provides to Children and Families across the State. In doing this, Tusla must ensure that it has adequate organisational and technical measures in place; that the rights and freedoms of Tusla service users are respected and that privacy risks to those rights and freedoms are minimised; and that a fit for purpose operating model for Data Protection and Freedom of Information (FOI) and is implemented. The role of the DPU includes: •Data Protection Operations, such as data subject requests (access, erasure, rectification etc.); managing personal data breaches; provision of a data protection helpdesk to all staff; and support for the National Privacy Officer Network •Data Protection Compliance •Data Protection and Privacy technical advice and support •FOI compliance The DPU also leads Tusla's GDPR Programme, a multi-annual strategic transformation programme. The GDPR programme focuses on driving a wide range of improvements in Tusla's data protection and FOI compliance and control environment, including for example: •Data Protection Operating Model Design and Implementation, such as policy and process enhancements or organisation design changes, including the establishment of National privacy network; •Data Protection Impact Assessments and Third-Party Privacy Risk Management, to assess complex data processing activities and third party data sharing arrangements to identify the required privacy safeguards and controls; •Regulatory Engagement with the Data Protection Commission and the Office of the Information Commissioner in relation to Tusla's regulatory obligations; and •Change Management, Training & Awareness, to embed best practice data protection across Tusla and ensure all staff fully understand their roles and responsibilities in relation to data protection and FOi compliance. Job Objectives Main Duties and Responsibilities Data Protection, BIT & FOI Operations •Identify, develop, and implement efficiencies to ensure the service function to a high level •Lead on awareness raising initiatives promoting best practice for compliance with GDPR, BIT and FOI legislation •Work with key stakeholders to ensure appropriate development and adherence with data sharing agreements •Proactively collaborate with records management office on matters related to FOI/BIT/ GDPR. •Ensure there is an efficient and effective system to support processing of Data Subject Rights Requests, BIT and FOI in line with legislation. •Act as an operational escalation point for the Privacy and FOI Network nationally and for National and national service business support leads. •Manage and support National employees on reporting, investigation, and remediation of local area breaches. Stakeholder Engagement •Lead and convene the Privacy, BIT and FOI Governance Group on a bi-monthly basis. Comprising senior representatives from the Agency, this group works towards embedding a high functioning Data Management in the Agency. •Engage with National, Directorate and Services teams to promote service priorities. •Represent the DPU at national training and awareness raising events. •Attend DPU management meetings where required. Processes and Procedures •Working closely with the DPU leads ensuring new processes and procedures are fit for purpose for the Service. •Operationalize Standard Operating Procedures for the processing of Data Subject Rights Requests, BIT, FOI request requests, breaches, and queries. •Liaise with the DPU leads to the development of appropriate training for IOs Information Officers), Privacy and FOI Officers. Data Protection Advisory •Primary escalation points for National Privacy and FOI Network on data protection related queries. •Deliver presentations, reports, updates to senior management as required. •Manage and support the service in advisory and communications functions. Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service, for example National Standards for Child Protection and Care and comply with associated Tusla - Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role •Have a working knowledge of the roles and responsibility of the Adoption Authority of Ireland (AAI) as it related to the ABIT service. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office Skills Requirement Applicants must by the closing date of application have the following: •Have a third level qualification in a relevant discipline, and / or have a formal Data Protection certification/ qualification. •Have at least 3 years' management experience - managing staff, budgets and general administration. •Experience of managing and working collaboratively cross functionally with multiple internal and external stakeholders, as relevant to this role. •Experience of in a senior role that has included some or all the following: oExperience of dealing with Data Protection Issues oManagement of FOI requests/ Reviews oManagement Complaints oExperience and managing BIT Requests oCompliance assurance. •Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bakery Manager
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services The ideal candidate will have/be: 2 years€,, experience in a Supervisor/Manager role is desirable Previous food preparation and production experience 2 years€,, experience as a Baker Qualified baker is a distinct advantage Must be able to deliver a proven margin Creative Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management Merchandise and present the department to the highest standard at all times Adhere to weekly stocktaking procedures Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks Attend and engage in management meetings and bring learnings and builds back to the team.
Grocery Manager
Main purpose of the role: Ensure the Grocery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: Minimum 1 years€,, experience in a management position Good knowledge of Microsoft Office (Excel, Word) Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Communicate the required operating standards to all employees and ensure they understand and implement such standards at all times Drive sales through instore initiatives Merchandise and present the department to the highest standard at all times and in accordance with relevant store planograms and guidelines Adhere to weekly stocktaking and daily waste procedures in the Grocery Department Liaise with the management team so as to ensure that weekly gross profit, net profit and sales targets are achieved Conduct quality and freshness checks Attend relevant training as required and implement learnings in store
