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Sort by: relevance | dateBusiness Support Administrator
Salary: Scale 5 (SCP 14-19) £29,540- £32,061 gross per annum (pro rata for part time contract) Reports to: Business Support Manager Location: Based at either Cookstown, Dungannon or Magherafelt. The post holder may be required on occasions to work at another council facility to meet the needs of the service. Hours: Full Time : 37 hours per week Monday to Friday 9.00am – 5.00pm. The post holder may be required to work evenings, weekends and public holidays to meet the needs of the service. Part Time : To be confirmed based on Vacancy: *Casual: As and when required, but must be available to work between the hours of 9 am – 5 pm Monday - Friday The council will retain a holding list of suitable candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay, for permanent, temporary, full time, part time vacancies. Such a reserve list will be compiled and held for a period of 12 months. This campaign will also be used to fill vacancies for “Customer Services Advisor/Business Administrator” positions (permanent, temporary, full time, part time vacancies), where the key focus is providing a high level of customer service to the general public and operating the Council’s main switchboard, whilst providing an administration service to the Business Support function. *Casual Customer Service Advisors/Business Administrators are required to provide a high level of customer services to the general public and operate the Council’s main switchboard. Purpose and Function of Post To provide a comprehensive administration service within the Business Support function/structure including the day-to-day management and control of services. Principal Duties and Tasks Performed: 1. Provide comprehensive secretarial and administrative support to a number of officers on a daily basis including acting as first point of contact for the department/public. 2. Processing of applications, and queries in accordance with agreed operating procedures and systems. 3. Provide an excellent standard of customer service to members of the public, other departments of the Council and external agencies via the telephone, email and face to face. This may include the provision of reception duties/cover as required. 4. Process and maintain a range of data and document management systems, including checking for accuracy, upkeep of IT systems, transfer of data to other agencies in line with statutory or service level agreement requirements, preparation of reports, providing/ collating information in relation to FOI responses, duties associated with retention and disposal of records, and issuing of correspondence in line with departmental procedures. 5. Maintenance of financial systems, to include recording and receipt of all monies (including credit card payments), bank lodgements, generating invoices, procurement systems and processes including E-Ordering, receiving and checking delivery of orders, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance. 6. Organise meetings, prepare agendas, take minutes and distribute all relevant documents. 7. Assist in the delivery of departmental projects and events, as required. 8. Preparation of papers and reports, actioning relevant recommendations and where requested, monitoring follow up and correspondence. 9. Operate and monitor the Councils manual and computerised room booking systems in accordance with approved procedures. 10. Participate in the maintenance of relevant Quality Management Systems including monitoring and review of systems and implementing improvements. 11. Participate in departmental and cross department working groups and teams as required. 12. Provide support and office cover as required within the directorate which may require travel on occasion. 13. To assist with staff inductions, work placement students, and training and development programmes in accordance with council policy and procedures. 14. Comply with Mid Ulster District Council’s Health and Safety Policy and Codes of Practice and adhere to all equal opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the Code of Conduct for Local Government Employees. 15. Such other duties as may be allocated with availability to perform duties outside normal working hours as required. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post. Person Specification 1.0 Qualifications and Experience 1.1 Essential Qualifications and Experience · 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject; Applicants must provide specific and personal examples of having at least 1 year’s relevant experience in the following areas: · Experience of administrative duties · Proficiency in the use of I.T systems- including a working knowledge of Word Processing and Excel · Experience of dealing with the general public · Excellent verbal and written communication skills
Property Data Collection Officer, Temporary
The Property Data Collection Officer post is based within the Environmental Health Protection and Development Service, and is required to gather, record and process information in relation to residential and commercial properties in the Borough that require intervention from the Service. Please note • This is a temporary, full-time post, working 36 hours per week until 31 August 2026. • The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pm. Must be availble to work outside normal office hours including evenings and weekends when required. • A valid driving licence with access to a form of transport that will allow fulfilment of the duties of the post or have access to a suitable form of transport which will enable the post holder to meet the requirements of the post. • A reserve list may be kept from this recruitment exercise. • All correspondence in relation to the job vacancy will be completed by email and phone. Therefore, it is important that applicants ensure a valid e-mail address and mobile number are provided and entered accurately when filling out the application form. • Applicants should ensure they check their emails including junk folders regularly. Benefits Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include: • 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service. • Northern Ireland Local Government Pension Scheme (Council contributes 19% of salary). • Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme. • Flexi time / Time Off in Lieu (TOIL). • Education / qualifications support after qualifying period. • Plus much more …
Bakery Assistant
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Prepare customers bakery orders Bake, prepare and display the Bakery Products sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy
Associate Dentist, Maternity Cover
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team for 6-9 months' maternity cover in our Oldpark practice working Tuesday, Wednesday and Thursdays. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Oldpark. There is an established list available which includes a number of private patients. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Team Member
Costa Coffee requires Full Time Flexible Team Members and Evening/Weekend Team Members for our busy and thriving Drive-Thru store at Sprucefield. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Trainee Manager
Main purpose of the role: Support the management team in all aspects of the operation of the store while gaining detailed experience in individual departments throughout the store. The ideal candidate will have/be: 1 years€,, experience in the retail industry is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills is desirable Experience with fresh food Excellent communication skills Good delegation skills Highly driven with a strong work ethic Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main Duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Actively participate in all training and development initiatives, and performance assessments Merchandise and present the entire store to the highest standard at all times and in accordance with relevant store planograms and guidelines Implement planograms correctly and ensure the correct range is in place in store Gain competence with all aspects of supply procedures €" ordering, delivery procedures, stock rotation and control procedures Manage such departments as are assigned to you Engage with new initiatives and embrace new ways of working.
Customer Experience Champion, Navan
Job Title: : Customer Experience Champion - Navan Vacancy ID : 097266 Vacancy Type : Permanent Post Date : 30-Jul-2025 Close Date : 20-Aug-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent position based in Navan . Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Associate Dentist, Maternity Cover
Job Summary We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team for 6-9 months' maternity cover in our Lurgan practice. There is an established list available which includes a number of private patients. Denplan is offered at this practice. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
