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Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €13.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Support Pharmacist
We are recruiting a Support Pharmacist for our Douglas branch next to Centra on the South Douglas Road, Cork. The role is for 4 days per week, 38 hours including one late night. The successful applicant will work as part of a dynamic team, dispensing prescriptions, and delivering expert advice while working in a positive environment with excellent personal development opportunities. Competitive salary is available dependent on experience. The Role - Providing outstanding customer service and expert advice with a friendly smile. -Providing professional and caring service to the local community. - Building and maintaining positive personal relationships with our customers. - Supporting colleagues and maintaining a positive working environment. Essential Requirements - Registration with the PSI. - Minimum of 1 years experience of the Irish Schemes, as pharmacist - Experience delivering outstanding customer service. - Experience building supportive relationships with colleagues and creating a positive working environment. Personal Skills - A positive 'can-do' attitude. - A proactive approach to self-development. - Excellent communication and interpersonal skills. - A friendly and approachable nature. - Customer focused with the ability to deal with the public, in a friendly professional and confidential manner. - A highly motivated self-starter who takes initiative with minimal supervision. Store Opening Hourss: Mon-Fri 9am-9pm / Sat 9am-6pm / Sun 10am-5pm. Please email your CV to lorraine@osullivanspharmacy.ie on or before Friday 19th of December 2025
Assistant Store Manager
Assistant Store Manager - Mahon Point Specific Purpose, Fixed Term role (37.5 hours per week) At Three we’re used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal . Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking, you can’t stagnate in this job, and you’ll be part of a charming bunch of people that will become lifelong friends. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you’ll get to build strong relationships with customers and colleagues alike. Join us as Retail Assistant Store Manager Our Assistant Managers have a passion for people & technology and are committed to helping our guests discover lifestyle solutions and digital services that enhance our guests lives. We look for individuals who can also demonstrate a flexible and positive approach to problem solving. You will be a step ahead of customer’s expectations to engage and deliver a personalised experience. There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #JOBS At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. SUPPORT WORKERS Ref: 63/2025 Residential Services (Adults & Children) Permanent Relief hours up to 78 hours per fortnight Locations: Bandon / Upton / Innishannon and West Cork areas The Role Support Workers provide a key supportive role for individuals supported by the Service. This role comprises of two main elements. Firstly the Support Worker is responsible for all aspects of personal care required during the day. This includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. Secondly, a major focus of the Support Worker role is to assist and support People who use the Service with the Implementation of their Individual Plans and the achievement of associated outcomes and critically, to support People who use the Service in participating in the ordinary everyday life of the community through inclusive and creative thinking. The successful candidate may be required to be a key worker and develop and review individual plans. The Candidate The successful candidates must It is essential that all candidates have adequate immunity against Hepatitis B as per Immunisation Guidelines for Ireland 2008 Reporting to: Social Care Leader in the community and residential setting and through the Line Manager structure to the Area Manager, or other authorised person as the Employing Authority may designate. Salary Scale: €34,036 - €47,454 including 1 LSI per annum (1/8/25 Department of Health Consolidated Scales). Part-Time hours will be paid pro-rata to a full-time post Informal Enquiries to Human Resources Department, e-mail RecruitmentBOCSS@bocsi.ie Closing date: Sunday 4th January 2026 Applications should be made using the Apply link below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Fellowship In Breast Surgery
The successful candidate will be required to commence 13th July 2026. Description of the training programme: The breast surgical oncology training programme at Cork University Hospital provides trainees with broad and multidisciplinary experience in breast surgery, oncoplastic techniques, medical oncology, radiation oncology, plastic surgery, histopathology, genetics, palliative care, radiology, clinical research and leadership. Trainees actively participate in the weekly MDT, teaching and journal club meetings. Trainees are actively supported and encouraged to formalise their research training by completing a Masters of Research in Medical Sciences through our academic partner University College Cork which delivers a one year MRes programme. Technical training programmes are delivered through the ASSERT facility located on campus at University College Cork which is a short walk from the Cancer centre. Equally it is expected that senior trainees support and assume leadership and training responsibilities with regard to our junior trainees. Position held by the fellow during the traineeship: Position between resident and consultant. The training consist of: The fellow is an active member of the team. Legal requirements: The fellow must hold Irish Medical Council Registration on the General Register, and a work permit, if applicable. Trainees must register with the RCSI Continuing Professional Development programme and maintain a learning portfolio, reaching the required points annually in order to renew their annual Medical Council Registration. Maximum number of fellows in the Unit: 2 Optimal duration of the fellowship: 12 month period in total. Open to both national and international candidates. Ideal candidate: A senior breast oncology trainee approaching the end of their formalised training and suitable to occupy a position between resident and consultant. Supervision The fellow will participate in:
Imaging Diagnostics, Project Manager
Imaging Diagnostics, Project Manager, Grade VII, HSE South West HSE have requested both Optum and AGFA to work to provide an integration between the NIMIS system and the AGFA imaging platforms in Galway (serving University Hospital Galway, Merlin Park hospital and Roscommon hospital) and Cork (serving Cork University Hospital, Mercy University Hospital, Bantry hospital and Mallow hospital).
Supply Chain Fresh Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. If you have great leadership skills and you are determined to achieve results, then this is the opportunity for you. Come and talk to us, to see what we’re all about. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Medical Officer, Older Persons Residential Services Youghal
To act as part of the clinical team and to be responsible for the continuing medical care of residents. Please ensure you download, save and read the Job Specification & Additional Campaign Information. Both of these documents are located at the bottom of this advertisement. We strongly recommend that you read the Job Specification associated with post before completing your application form. A guide to completing competency questions is available in Appendix 1 attached at the bottom of this advertisement. It is strongly recommended that you read the guide before completing this section of your application form. All question areas must be completed.
Pool Lifeguard
Overall Purpose of the Post: To work as a Pool Lifeguard in the hydrotherapy/swimming pool Duties: • Observation & Supervision of swimmers in the water • Be fully acquainted with all Pool NOP’s and EAP’s • Water quality test monitoring and record keeping • Respond to any medical/accident/incident/emergency situations which may arise • Crowd control • Customer relations (dealing with service users, their families/carers, other staff users, hires, main centre enquiries) • Maintaining high standards of hygiene in the department both in and out of the water and adhere fully to all hygiene procedures for all areas of the department • Plant Room and Boiler Room operations, as instructed by Manager • Be fully acquainted with and follow open up and shut down procedures • Be fully acquainted with Pool Department Emergency Procedures of a human nature • Be fully acquainted with Pool Department Emergency Procedures of a mechanical nature • Responsibilities in respect of key holding/security • Assist in the dressing room with service owners/users, if required • Assist owners/users on deck with use of hoists entering and exiting the water • Stock control of cleaning products, chemical products, care products, towels and the ordering of same, when required • To participate in mandatory and job-specific training programmes and all other developmental needs as identified by Line Managers, Director of Services or Enable Ireland • Participate in regular supervision • To adhere to record-keeping requirements in accordance with agreed procedures • To participate in other quality assurance activities within the service, including risk assessments • To attend relevant meetings as required and participate appropriately • To adhere to practices, policies and procedures as outlined in the Enable Ireland Policies & Procedures Manual and Health & Safety Statement • Be an active contributing member of the local Health & Safety and Green Team Working Groups • To be flexible and supportive of other departments and undertake any other activities as requested by the Children’s Services Manager/Director of Services • Respond positively and favourably to pool changing needs and operational practices, when required • Keeping up to date records of all care duties carried out This description is not restrictive and the post holder may be required to carry out other duties as requested by the Director of Services/Facilities Services Manager. To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This includes, but is not limited to, compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR training sessions, and ensuring personal responsibility for implementing safeguards and measures as directed. Terms & Conditions Responsible to: Facilities Manager Probation: A probationary period of 6 months applies, with three probationary meetings to review performance and suitability for appointment. The company reserves the right to extend the probationary period on an exceptional basis if deemed in your interest, up to a maximum of 9 months. The probationary period may also be extended to facilitate statutory leave. Salary: The current salary scale for this post is €32,354 to €35,972 per annum. Annual leave: Entitlement is 30 days pro-rata per annum. Pension scheme: Enable Ireland operates a contributory pension scheme which all staff may join on the earlier of 1st July or 1st January following start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda/Police Clearance: Required for all prospective staff undertaking work or activities relating to children or vulnerable persons. Sick Pay (if applicable): All sickness exceeding two days must be medically certified. Weekly certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. After 6 months continuous service, sick pay is: • Full pay less social welfare for the first 13 weeks of sickness in any 12-month rolling period • Half pay less social welfare for a further 13 weeks in the same period Redeployment: In exceptional circumstances, the organisation reserves the right to redeploy you to an alternative role suitable to your skills and experience. Qualifications and Experience • Full, up-to-date National Pool Lifeguard Qualification or equivalent • Valid First Aid Qualification Organisational and Professional Knowledge • Previous experience working as a lifeguard • Experience working alone and as part of a team Core Competencies • Excellent observation and emergency response skills • Ability to take instructions, give feedback, seek advice, adhere to company policy, procedures & best practice Special Aptitudes • Good communication & interpersonal skills • Positive attitude with disabled users of the facility and their parents/carers • Ability and willingness to be flexible and responsive to changing demands
