Service officers jobs
Sort by: relevance | dateAdministration Services Lead
Administration Services Lead Glanbia Management Services Ltd Join this dynamic team focused on delivering better nutrition for every step of life’s journey The Opportunity At Glanbia, our mission is to inspire people everywhere to achieve their performance and healthy lifestyle goals! We are a global leader in the performance nutrition industry and have a portfolio of nine brands, including Optimum Nutrition (ON), BSN, Isopure, Nutramino, Think!, and Amazing Grass. The Administrative Services Lead role is responsible for delivering an exceptional workplace experience. In this role, you’ll be the friendly face of our front desk, the go‑to person for office support, and a key partner to our Facilities Lead. The Administrative Services Lead reports directly to the Office Facilities Manager and works closely with them to deliver high‑quality workplace experiences. The role also provides cover during any absence of the Facilities Lead to support continuity of service. Primary responsibilities for this role will include: Front of House & Reception Where and how you will work The opportunity will be based 5 days per week in our Leggetsrath office in Kilkenny. About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
Sr Service Management Manager
Senior Manager- SSC Service Excellence Glanbia Enterprise Solutions (GES) Join this dynamic team focused on delivering better nutrition for every step of life’s journey The Opportunity We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whilst also understanding the broader capabilities of our BPO partners. This is a key leadership role with accountability for service strategy, operating model governance, performance management, commercial discipline and continuous improvement by acting as the single connective layer between; SSC Functional Leads, BPO Partners, Business Units and Senior Stakeholders. Key Competencies Where and how you will work The opportunity will be based in Citywest, Dublin 24 with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance. About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
Shared Services Clerk
The Opportunity Glanbia is a global performance nutrition and ingredients group with operations in 34 countries world-wide. We have leading market positions in sports nutrition, cheese, dairy ingredients, specialty non-dairy ingredients and vitamin and mineral premixes. Our products are sold or distributed in over 130 countries. While Europe and the USA represent our biggest markets, we are continuing to expand into the Middle East, Africa, Asia Pacific and Latin America. We employ over 5,800 people globally and our shares are listed on the Irish and London. Stock Exchanges (symbol: GLB) Are you an experienced IT or Finance Shared Services professional and see yourself working with our best people on global projects, creating and enabling new business practices or developing new technology platforms to support our business? If so, then we want to talk to you! At Glanbia Business Services (GBS), the Global IT and Finance Shared Services division of Glanbia, we currently have an opportunity for an experienced Shared Services Clerk to join our team. Primary responsibilities for this role will include: This role is a part of the AP team in the SSC, and will require the flexibility to support the various teams within this function. About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
ILBF Officer
ILBF Officer – Maternity Cover Location: Belfast, Northern Ireland (Hybrid Working: 3 days in office, 2 days remote) Salary: SO Grade (£37,694) Hours: Full-time, 37 hours per week Duration: 9-12 months (Maternity Cover) Make an impact on Irish‑language broadcasting in Northern Ireland Northern Ireland Screen is seeking an organised, motivated and detail‑driven ILBF Officer to support the delivery of the Irish Language Broadcast Fund (ILBF). This role is ideal for someone passionate about Irish‑language media and keen to support the development of the production sector. Key responsibilities include: Why apply? This is a fantastic opportunity to contribute to the development of Northern Ireland’s screen sector while supporting a valued cultural initiative. How to apply: To apply, please complete the online application form via GETGOT. If you are unable to access the online form, you can request a manual application form by emailing HR@northernirelandscreen.co.uk with the job title and reference number. Important Notice: Late applications will not be considered, even if delayed due to technical issues. It is the responsibility of the candidate to ensure all required information is submitted on time. Equal Opportunities: Northern Ireland Screen is an equal opportunities employer. We welcome applications from all individuals regardless of background and particularly encourage applications from those with lived experience in the interactive and screen sectors.
Chief Financial Officer
Purpose of Role A Head of Finance, also known as a Finance Director or CFO, is a senior executive responsible for overseeing all financial aspects of an organization. This includes financial planning, budgeting, reporting, analysis, and strategic decision-making. They ensure the organization's financial health, manage risk, and contribute to its overall success. In essence, the Head of Finance is a crucial role that ensures the financial health and success of an organization by providing strategic financial leadership, managing financial operations, and contributing to informed decision-making.
Clinical Nurse Manager, Cancer Services, University Hospital
Details of Service Cork University Hospital (CUH) has approximately 800 beds and this will increase further to 1,000 beds on completion of the transfer of additional services to the CUH campus. CUH currently employs approximately 4,571 (WTE) staff of multiple professions and is the primary teaching hospital for the Faculty of Health and Science in University College Cork (UCC). UCC is the Academic partner of the South/South West Hospital Group. CUH has very strong relationships with each of the six schools within the Science Faculty of UCC and this is a key area for future development to maximise the opportunities for both the service and academia. CUH is a recommended Major Trauma Centre for the Republic of Ireland due to the wide range of specialties delivered by the hospital – including Neurosciences, Cardiac Services, Orthopaedics, General Surgery, Renal, Internal Medicine, Vascular, Ophthalmology, Urology, Plastic Surgery, Maxillary-Facial, Paediatrics, Intensive Care, Oncology, Haematology, Obstetrics, Gynaecology, Neonatology and Emergency Medicine. CUH is the tertiary referral centre for the HSE Southern area, and the supra regional area of Limerick, Clare, Tipperary, Waterford and Kilkenny. CUH therefore acts as a regional centre for secondary and tertiary care for the catchment population of approx. 550,000 served by the HSE Southern area and a supra-regional centre for a total a population of 1.2 million. Six Health Regions have been established within the HSE, on the basis of the geographical boundaries agreed by the Government in July 2019 and they will be operational from 2024. Each Health Region will be tasked with population specific planning resourcing and delivery of health and social care services for the needs of its unique population. This will result in improved accountability and governance in terms of finance and performance, while also bringing decision-making closer to the frontline. Health Regions will enable and empower staff to provide services that are: • Integrated, locally planned and delivered • Easier to access and navigate • Available closer to home Health Regions are geographically-based units with clearly defined populations. They align community and hospital services within specific areas. The HSE will retain a strong but leaner central organisation, with more service provision developed at a local level. The HSE South West health region will manage and deliver all public health and social care services in Cork and Kerry. HSE South West includes all hospital and community healthcare services in the region. This includes: • South / South West Hospital Group S/SWHG • Cork Kerry Community Healthcare CKCH • Midlands Louth Meath Community Health Organisation • Community Healthcare Organisation Dublin North City and County The Department of Population and Public Health is also now aligned with this health region Services in the South West health region: HSE Services working within this region include: • Acute Hospitals • Primary care services • Community services • Social care services • Health and social care professionals • Voluntary sector services South / South West Hospital Group and Cork Kerry Community Healthcare will become part of HSE South West health region from 3rd March 2025. Purpose of the Post The CNM3 Cancer Services will help provide seamless care for all patients who access the service. The post holder plays a pivotal role within a multidisciplinary team and plays a central role in the management of activities, planning, co-ordinating and evaluation of cancer services for patients and their families and is responsible for contributing to the maintenance of the cancer database within the hospital. The CNM3 Cancer Services will communicate, negotiate and represent the patient's values with other professionals within the multidisciplinary team e.g. GPs and Public Health Nurses and will help patients obtain optimal treatment taking into account their special needs. The post holder will identify new and existing services to ensure delivery of a patient focused service and is responsible for maintaining links with the Nurse Specialists, Business Managers for Oncology and Surgery and other professionals in all referring hospitals. They will attend multidisciplinary meetings, where appropriate, and ensure that patient treatment plans are initiated and implemented in a seamless manner. The post holder will have a pivotal role in service planning, development, implementation, co-coordination and management of activity and resources within the Cancer Service. The CNM 3‘s responsibilities include: overseeing the quality of nursing care, the development and implementation of policy and procedures, the monitoring of activity and the delivery of agreed levels of service for the designated areas. The CNM3 plays a key role in providing clinical and professional leadership and promoting the values of the organisation, the National Cancer Control Programme (NCCP) and HIQA standards. In fulfilling their role, the post holder will work closely with the multidisciplinary team for cancer care and will be responsible for leading and working with internal and external stakeholders to deliver the cancer strategy. Designated Cancer Care Centre CUH is one of the nine designated cancer centres of the HSE National Cancer Care Programme (NCCP) and one of two centres in the southern region. We provide cancer services predominantly to people who live in the counties of Cork, Kerry, South Tipperary, West Waterford and South East Limerick. Our cancer services include Rapid Access Clinics, Cancer Diagnostics, Surgical Cancer Treatments, Haematology Oncology, Medical Oncology, Radiation Oncology, Chemotherapy, Radiotherapy, Psycho-oncology and Cancer Trials. Informal Enquiries We welcome enquiries about the role. Contact Jane Shanahan– Assistant Director of Nursing, jane.shanahan@hse.ie 087 3841436 - for further information about the role Contact Tamara Broderick- Recruitment Function, tamara.broderick@hse.ie – for enquiries relating to the recruitment process
Business Systems Officer
A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:- Business Support Officer Hours of Work: 37 Hours per week Salary: Scale PO2 and in the range SCP 31- 34, currently £41,771 - £45,091. Location: The location of this post will be confirmed upon appointment and flexibility to be based across the Borough will be required. MAIN PURPOSE OF THE JOB This role sits within a new Business Systems team within the Council's ICT Services. This role reports to the Business Systems Manager. As the Business Systems Officer, you will play a vital role in supporting the management of our business services and systems. Your responsibilities will include assisting in the development and smooth operation of various strategic business systems, such as, Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems as part of the Council's strategic objectives and digital transformation. You will contribute to developing system functionality, providing user support and training, conducting data analysis, driving process improvement, and resolving system-related issues to ensure minimal disruption to Council operations. PLEASE NOTE: Only application forms containing all the information, which has been sought, will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted. Closing date for receipt of completed applications is Monday, 01 June 2026 at 4.00pm.
Enforcement Officer
A temporary vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:- Enforcement Officer 37 Hours per week Fixed term to 31 March 2027 Scale 6 and in the range SCP 20-24 (Currently £32,597 – £35,412) MAIN PURPOSE OF THE JOB PLEASE NOTE: Only application forms containing all the information, which has been sought, will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted. Closing date for receipt of completed applications is Monday 01 June 2025 at 4.00pm. Mid and East Antrim Borough Council is an Equal Opportunities Employer.
Visitor Attraction Officer
MAIN PURPOSE OF THE JOB Introduce tourists to the Gobbins by conducting guided timed walking tours along the Gobbins cliff path, in a friendly but professional and informative manner to a standard commensurate with an international tourist attraction. Carryout driving duties including the transportation of visitors and staff to/from the Gobbins Visitor Centre to the Gobbins attraction, using Council vehicles. Path Safety duties including responsibility for the safety of visitors and staff within the visitor building, whilst travelling to/from and during the outdoor Gobbins experience by implementing and adhering to strict health and safety procedures. Contribute as part of the wider Gobbins Visitor Attraction team with day-to-day duties to ensure a smooth and world-class visitor experience. MAIN DUTIES AND RESPONSIBILITIES 1. Service Delivery 1.1. Deliver guided walking tours of the Gobbins outdoor experience to groups including international and local visitors. 1.2. Carryout Path Safety duties as required by the needs of the attraction and in line with Council policies and procedures. 1.3. Responsible for health and safety procedures, including: i. Safety of participants on the tours ensuring health and safety procedures are adhered to at all times ii. Implement, monitor and maintain risk assessments to ensure a safe working environment for visitors and employees at the Gobbins iii. Assist with the maintenance and implementation of emergency plans and procedures for visitors and employees at the Gobbins iv. Monitor and report any incidents and accidents at the Gobbins in line with Council policy, ensuring robust recording and following up procedures are in place 1.4. Drive the Councils’ vehicle adhering to all road traffic legislation and at all times driving within the appropriate speed limits with due consideration to weather and road conditions and showing consideration to other road users. 1.5. Responsible for ensuring that a walk around check is carried out on the vehicle, confirming that the vehicle is in a roadworthy condition and that the drivers pre-use check records are completed and signed. 1.6. Ensure safe keeping of the vehicle keys and that when the vehicle is left unattended, that it has been immobilised and locked. 1.7. Comply with Council policies and legislative requirements regarding the use of mobile phones and smoking in company vehicles. 1.8. Ensure that the vehicle is cleaned both internally and externally and fuelled as required. 1.9. Work as part of a team to deliver excellent service standards within the Gobbins Visitor Attraction and Community Centre. 1.10. Act as an exemplary ambassador for the Gobbins, Mid and East Antrim Borough Council and the Northern Ireland tourism industry. 1.11. Research, develop and deliver appropriate tour commentary for different categories of visitors. 1.12. Guarantee that the visitor’s experience at the Gobbins is paramount by ensuring that excellent service standards in all aspects of the visitor attraction are maintained, monitored and improved. 1.13. Assist with the implementation of a customer feedback and complaints procedures. 1.14. Undertake a range of administrative duties as required. 1.15. Assist with the planning, management and set-up/dismantling of events associated with the promotion of the Gobbins. 1.16. Assist with general Visitor Attraction duties for example stock taking, equipment checks, providing cover at the Welcome Desk, answering general enquiries. 2. Quality 2.1. Adhere to and comply with all Council policies and procedures relevant to this role, including arrangements for health and safety and risk management. 3. Performance Improvement 3.1. Ensure the Council’s performance management framework is consistently implemented and provide advice, support and guidance to staff on personal development requirements, initiating further training where appropriate as well as setting annual performance improvement objectives at departmental and individual level. 3.2. Participate in the formulation, implementation and evaluation of the Department Business Plan and relevant Service Plans responding to changing trends and citizen needs. 3.3. Achieve high standards of personal performance, through meeting agreed personal targets and undertaking planned programmes of professional development. 3.4. Examine opportunities to gain efficiencies and improve effectiveness including collaborative partnerships, joint working and other innovative approaches to achieve best value in the use of public money. 4. General 4.1. Uphold the Core Values of Mid and East Antrim Borough Council and work to achieve the wider organisational objectives as detailed in the Corporate Plan. 4.2. Participate in the Council’s Performance and Development Review process as detailed in the published scheme. 4.3. Fulfil the legal Health and Safety duties placed on employees by: • taking reasonable care of your own health & safety and that of others who may be affected by what you do or do not do; • Co-operating with the Council on Health & Safety matters; • Ensuring that you use work items provided by the Council correctly and in accordance with the training and instruction received, including personal protective equipment (PPE); • Ensuring that you do not interfere with or misuse anything provided for health, safety, or welfare purposes. 4.4. Contribute to Mid and East Antrim Borough Council in fulfilling all of its commitments in relation to anti-discrimination practices, its Equality Scheme and under the Northern Ireland Act 1998 and the Human Rights Act 1998. 4.5. Comply with all the Council’s policies and procedures. 4.6. Fulfil your legal responsibility* for all records held, created or used as part of Council business whether paper based or electronic, including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and Data Protection Act 1998. Employees are required to be conversant with the Mid and East Antrim Borough Council procedure on records management and to seek advice if in doubt. * Any subsequent updates will supersede legislation identified within the Job Description 4.7. Maintain high standards of personal accountability and be mindful of the values of Council – Respect, Excellence, A Teamwork Approach, Leadership & Commitment, Integrity, Service Innovation, and Equality & Fairness. 4.8. Comply with the Code of Conduct for Local Government Employees and the Local Government Employee & Councillor Working Relationship Protocol. 4.9. Perform any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Closing caveat: This job description sets out the main duties of the post as at the date of completion. It is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the postholder is required to work. Other duties of a similar nature and appropriate to the grade may be assigned from time to time by the Head of Service. Duties may vary to meet the changing needs of Mid and East Antrim Borough Council and without changing the general character of the post or the level of responsibility that it entails. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post. Qualifications and Experience Applicants must: Have a minimum of Entry Level Essential Skills qualifications in Adult Literacy and Adult Numeracy. AND Be able to demonstrate, by providing personal and specific examples, a minimum of two years’ experience to include: • Working effectively with the public in a role requiring verbal communication; and • Successfully working within a team requiring flexibility and adaptability. AND Hold a full current driving licence valid in the UK AND Hold, or be willing to obtain, a D1 licence and Driver Certificate of Professional Competence (CPC) qualification Knowledge Have an interest in local history and heritage and a knowledge of local tourism and attractions Behavioural Competencies (Frontline Level) These competencies are the top 6 competencies of the Local Government Competency Framework which have been identified and prioritised for effective performance in this role. 2. How we manage ourselves 2.2 Developing Our Own Capability – Looks for opportunities to learn and develop in order to deliver and add value to their own role 2.3 Communicating with Impact - Presents a positive image by communicating effectively, being resilient and treating people fairly 3. How we work with others 3.2 Influencing Outcomes – Adapts style and approach to achieve effective outcome 3.3 Meeting Customer Needs - Establishes the needs of customers and strives to ensure that these are met 4. How we move forward 4.3 Achieving Results – Takes personal responsibility for making things happen. Shows motivation and perseverance in overcoming obstacles and achieving results 4.4 Continuously Improving Services – Seeks to continually improve the services and processes that impact on users.
Services Support Manager
A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:- Services Support Manager 37 Hours per week Scale P03, SCP 34 - 37, Currently £45,091 - £48,226 per annum. Location: The location of the post will be in Ballymena but requirements of the post may result in the postholder having to work in locations across Mid and East Antrim. MAIN PURPOSE OF THE JOB To assist the Assistant Director in providing a high-quality, customer-focused, efficient service including the provision of research, programmes and initiatives to promote and manage sustainable service practices throughout the Borough. Responsible for the management and delivery of high-quality, flexible projects and services to meet the needs of stakeholders in line with best practice to maximise business development potential. The post holder will be required to work collaboratively and proactively to foster and sustain effective relationships and partnerships with a wide range of internal and external stakeholders. PLEASE NOTE: Only application forms containing all the information, which has been sought, will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted. Closing date for receipt of completed applications is Monday, 1st June 2026 at 4.00pm. Mid and East Antrim Borough Council is an Equal Opportunities Employer
