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Sort by: relevance | dateRetail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.15 per hour + attractive commission structure · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Sales Acquisition Executive
Why This Role: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.15 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Reporting Analyst
About This Role: The mission of eir business is to be the best communications and technology partner for our customers by providing exemplary service for all customers and contracts. A key component to this is the delivery of excellent and efficient data and metrics concerning the service and operational performance across eir business. This is a key role within the Service and Delivery organisation. The reporting Analyst will support our Health Business, specifically the centralised Health WAN for the Trusts in NI. The role is responsible for producing accurate, timely and insightful reports related to service, performance, operational metrics and contractual compliance. The analyst will work closely with operational teams, service managers and client stakeholders to ensure reporting requirements are met and that data supports effective decision-making and service improvement. Expectations From The Role: · Reporting & Data Analysis: o Produce monthly & quarterly operational and performance reports for all customers of the Shared Health WAN contract including but not limited to the seven Trusts, BSO, NIFRS & GP Surgeries o Analyse service data to identify trends, performance issues, and opportunities for improvement o Maintain dashboards and reporting tools to track KPIs and SLAs. o Ensure all reports and accurate, consistent and delivered within agreed timelines. · Contract & Performance Monitoring: o Monitor contract Performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) o Provide performance insights to operational managers and leadership teams. o Support contract governance meetings by preparing reporting packs and performance summaries. · Data Management: o Extract, transform and validate data from multiple telecom systems and databases. o Ensure data integrity and consistency across reporting outputs o Maintain documentation for reporting processes and data sources · Stakeholder Support: o Work with operational teams to understand reporting requirements and business needs. o Provide ad-hoc analysis and reporting to support operational decisions. o Assist client stakeholders by explaining performance data and responding to reporting queries. · Continuous Improvement: o Identify opportunities to improve reporting efficiency, automation and data visualisation o Support the development of new dashboards, reporting tools and analytics capabilities Contribute to process improvements within the reporting function. Requirements For A Successful Application: · Technical knowledge: Strong understanding of IT and telecoms, service management frameworks (like ITIL), and relevant technologies like cloud platforms · Analytical skills: Ability to perform structured analysis, interpret data, and formulate evidence-based solutions · Communication: Excellent verbal and written communication skills, with the ability to explain complex information clearly to both technical and non-technical audiences · Leadership: Proven ability to influence stakeholder · Experience: A minimum of 5 years of experience in a related field, such as service management CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
HR Generalist
OVERALL RESPONSIBILITY: To provide support to the Human Resources Department in order to achieve maximum efficiency and associate satisfaction. JOB FUNCTIONS WITH PRIME RESPONSIBILITIES: Recruitment and Selection: Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Senior General Services Supervisor
THE POSITION The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Senior General Services Supervisor. It is proposed to form a panel of qualified candidates from which vacancies will be filled during the lifetime of the panel. The Senior General Services Supervisor is responsible for the supervision of circa 20 staff across a range of activities including road resurfacing, surface dressing, street cleaning, haulage of material/plant and winter maintenance. The Senior General Services Supervisor will liaise with the Machinery Yard Workshop regarding vehicle/plant upkeep and the Area Engineers/General Services Supervisors regarding the Roads Works Programme. QUALIFICATIONS Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, etc. Candidates must, on the latest date for receipt of completed application forms: (i) Hold a valid Irish/EU full driving licence for Class B vehicles or a licence acceptable to NDLS for exchange. (ii) Hold a current valid Safepass Registration Card. (iii) Have reached a standard of education sufficient to enable them to carry out the duties assigned. (iv) Have satisfactory experience in a supervisory role. PLEASE NOTE: Non-Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Failure to do so will deem your application inadmissible. The onus is on the candidate to ensure that the relevant qualification is listed on their application form. In the event that an offer of employment is made, the candidate will be required to submit all relevant educational qualifications in order to meet the requirements above. DRIVING LICENCE/TRAVEL The holder of the office will be required to hold a valid Irish/EU full driving licence for Class B or a licence acceptable to NDLS for exchange, free from endorsement and disqualification. They must be a competent driver and shall drive a motor car in the course of his/her duties and, for this purpose, provide and maintain a car to the satisfaction of the Local Authority. The Local Authority must be indemnified on their insurance. https://www.ndls.ie/help/faq.html#exchange-of-foreign-driving-licence ESSENTIAL SKILLS An ability to demonstrate competence in the following areas: • Hold a current valid Safepass Registration Card. • Have a minimum of 3 years satisfactory experience in a supervisory role. DESIRABLE SKILLS An ability to demonstrate competence in the following areas: Candidates should be competent and have such training or experience as shall be considered acceptable by the Council to enable the person appointed to perform the duties of the post. In particular, candidates should have satisfactory knowledge and experience of the following matters or the necessary aptitude to acquire this knowledge within a reasonable period. Satisfactory knowledge of civil engineering works and construction techniques with particular emphasis on road building, road surfacing and road maintenance works, but including plumbing, pipelaying, block-laying, together with a working technical knowledge of maintenance and repairs of housing, storm sewers, open spaces, playgrounds and other services for which Wicklow County Council has responsibility. Supervisory skills so as to be in a position to direct, manage and control teams of staff at multiple locations within his/her area. Ability to work on own initiative and judgement. Experience in the use of computers and relevant information technology. Satisfactory knowledge of current Health and Safety Regulations and Legislation and putting it into practice on works. DUTIES The following is a non-exhaustive list of key duties and responsibilities which may be assigned to a Senior General Services Supervisor: The duties of the Senior General Services Supervisor shall be to carry out work of a manual, supervisory, inspectorial or clerical nature as may be assigned to him/her from time to time by the Local Authority. These duties shall include those listed hereunder and any additional duties that may be assigned to the holder of the post from time to time, reflecting changes in Wicklow Local Authorities remit, new methods of working, and future challenges that Wicklow Local Authorities will be presented with. • Supervise staff and direct staff in his/her area and all works in their charge, completing, verifying and initialling timesheets at time of inspection and ensuring that teams have adequate supplies of materials, tools and equipment for the works in hand. • Supervise the conditions on all work, including depots under the control of Wicklow County Council, so as to ensure that they are properly and safely operated in accordance with the relevant legislation. • Supervise the performance of all machinery and plant in his/her area and ensure that all plant are properly and safely operated and gainfully employed. • Responsible for the safety, health and welfare of the employees and workplaces under his/her control and commensurate with his/her authority as set out in the Safety Statement for Wicklow County Council. • Assist other state bodies/members of the public as and when requested to do so by their line manager. • Follow up on maintenance issues and calls from the District/Admin staff and report on same. • Report immediately the circumstances of any inefficiency or unsatisfactory work or service in his/her charge and carry out the direction consequent on such reports. • Carry out early and late inspections of teams, in accordance with general direction, and attend on the roads or on works during the normal working hours of the Council’s employees. • Travel as required and inspect public roads/other assets in his/her area and take all necessary steps for keeping them in good repair at all times, subject to the general direction of his/her Line Manager. • Collect and check timesheets/prepare timesheets of all employees in his/her charge and take them to the relevant office for examination at the appropriate time. • Inspect that all roads, including road signs, public lights, street furniture or other notices in his/her area are maintained in a good condition, subject to the general direction of the line manager. • Keep records of all work done including materials produced, supplied and used, and quantities of work done. Check measurement of loads etc., so as to verify that they contain the amounts specified. • Maintain a personal daily diary, which may be inspected at any time. This diary may be electronic or manual. This diary shall include detailed accounts of any and all incidents which could lead to litigation by others. • Prepare requisitions for articles or materials required for works in his/her area and complete all forms required in connection with supply of such articles or materials. • Responsible for the custody of all maintenance and construction materials, tools and equipment in his/her area, and for the keeping of records necessary in relation thereto. • Liaise with and supervise work carried out by contractors/sub-contractors engaged by Wicklow County Council. • Prepare data necessary to enable his/her Line Manager to work out costings or other necessary analysis of expenditure in relation to work done as required. • Furnish all reports and returns in connection with works, quarries, accidents and sundry matters which may be required from time to time. • Report to his/her Line Manager on all development work, Road Opening Licences, tree-cutting or other activities which come into the scope of the law relating to Local Authorities. • Service notices on landowners in connection with hedge cutting, spillages and the cleaning of drains, and other relevant statutory notices. Give evidence in Court when required in connection with these matters or any other matters which are the concern of Wicklow County Council. • Keep his/her Line Manager advised on all matters which may be of importance in the interest of the County Council and liaise with other sections of the Council on works and emergencies. • The holder of the post will be required to use modern communications as directed. • Deal with members of the public in a courteous, prompt and efficient manner and keep his/her Line Manager informed of such dealings. • Carry out, under the direction of his/her Line Manager, such inspections as are required under the Planning Acts, Building Control Acts, Roads Act, Litter and Housing Acts and other relevant Acts. • Use, as directed and upon receipt of appropriate training, information technology equipment and systems including digital cameras, personal computers and hand-held technologies (e.g. tablet devices etc. and systems such as ProWorks, etc.). • Act, if directed, as an Authorised Officer of the Council under the Litter Pollution, Waste Management Acts and other relevant Acts where required. • Participate, as required, in evaluation of his/her staff and appraisal by his/her Line Manager. • Participate in training provided by Wicklow County Council and facilitate training of his/her staff. • Participate fully in any initiatives aimed at increasing customer satisfaction/quality of service to the community. • Respond to and co-ordinate winter maintenance crews and other emergency activities outside normal working hours. • Carry out any other instructions which may be given by his/her Line Manager from time to time. Undertake those duties as assigned to them by their Line Manager. • Co-operate and participate in Wicklow County Council’s 24 hour Emergency Call Out System. PRINCIPAL CONDITIONS OF EMPLOYMENT A panel may be formed from which future Senior General Services Supervisor positions may be filled. The position will be full-time and pensionable. The successful candidate(s) may be assigned, as required, to any of the Municipal Districts/Directorates under the Chief Executive’s control or to any premises/location in use by the Council now or in the future. Duties The duties of the office are to give to the local authority and: (a) to such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 – 2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph. Under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate professional/technical and ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, including the duty of servicing all committees that may be established by any such local authority or body. The holder of the office will, if required, act for an officer of a higher level. Probation Where persons who are not already permanent officers of a Local Authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointments take effect, during which such persons shall hold office on probation; (b) such period shall be nine months; this period may be extended at the Chief Executive’s discretion; (c) such persons shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such persons is satisfactory. Salary €1029.77 – €1185.19 per week in accordance with Circular EL 02/2026. The salary shall be fully inclusive and shall be as determined from time to time in line with national policy. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. Starting pay shall be determined in accordance with appropriate Departmental Circular letters. New entrants will be placed on the minimum of the salary scale. Hours of Work The person appointed will be required to work a 39 hour week Monday to Friday. The Council reserves the right to alter working hours from time to time. 8.00 a.m. – 16.30 p.m. Monday to Thursday 8.00 a.m. – 15.30 p.m. Friday Successful candidates may be requested to work outside of core hours on various occasions. Remuneration for such overtime will be paid in accordance with agreed rates and procedures. Garda Vetting Candidates may be subject to Garda Vetting. Appointment(s) will be considered having regard to receipt of satisfactory Garda Vetting, particularly to determine suitability to work with children/vulnerable adults. Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. Work Permit All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full-time for Wicklow County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit, you must immediately advise Wicklow County Council and your employment will cease with immediate effect. Health For the purposes of satisfying the requirements as to health, it will be necessary for successful candidates, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up appointment, the expense of the medical examination will be refunded to candidates. Residence Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Annual Leave Annual leave entitlement will be 25 days per annum exclusive of public holidays. Retirement Age There is no mandatory retirement age for new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004. Persons who are not new entrants to the Public Service, as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004 and the Public Service Superannuation (Age of Retirement) Act 2018, are subject to a compulsory retirement age of 70 years. With effect from 1st January 2013, persons who are pensionable under the terms of the Single Public Service Pension Scheme will have a minimum retirement age of 66 years initially rising in line with the State Pension age changes. Members of the Single Public Service Pension Scheme have a compulsory retirement age of 70 years.
Marine Officer
THE POSITION The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Marine Officer. It is proposed to form a panel of qualified candidates from which vacancies will be filled during the lifetime of the panel. The Marine Officer will work under the direction and management of a Senior Executive Engineer or analogous grade or other employee designated by the Director of Services as appropriate. They will be required to work as part of a multi-disciplinary team and projects in the Council’s busy Climate, Environment, Recreation and Amenity Department. The Marine Officer will be required at times to work on their own initiative as circumstances demand on a broad range of projects and locations. The Marine Officer will be required to act as Harbour Master and have functions under the Harbours Acts 1996 for any harbours under the Councils control. The role requires excellent administrative, employee supervisory, interpersonal, communication and other skills and expertise in relation to the marine industry. The successful candidate will be expected to carry out his/her duties in a professional and courteous manner that enhances public trust/customer service and confidence and ensures impartial decision making. ESSENTIAL REQUIREMENTS FOR THE POST QUALIFICATIONS Character Candidates shall be of good character. Health Candidates shall in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, etc. Candidates must, on the latest date for receipt of completed application forms: (a) Candidates are required, as a minimum, to possess a Certificate of Competency as Master/Chief Officer unlimited, (no GT or area restrictions) as prescribed in the STCW 1978 (as amended) Regulations. (b) Each candidate must also furnish proof that he/she has not less than eight years’ relevant experience at sea or ashore and has acted as Master or Chief Officer in a management capacity, of a vessel, over 3,000GT, for at least six months. (c) Possess a valid seafarers Medical Certificate (ENG11) PLEASE NOTE: Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Failure to do so will deem your application inadmissible. The onus is on the candidate to ensure that the relevant qualification is listed on their application form. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications in order to meet the requirements above. DRIVING LICENCE/TRAVEL The holder of the office will be required to hold a valid Irish/EU full driving licence for class B vehicles or a licence acceptable to NDLS for exchange, free from endorsement and disqualification. They must be a competent driver and shall drive a motor car in the course of his/her duties and for this purpose, provide and maintain a car to the satisfaction of the Local Authority. The Local Authority must be indemnified on their insurance. https://www.ndls.ie/help/faq.html#exchange-of-foreign-driving-licence DUTIES The following is a non-exhaustive list of key duties and responsibilities which may be assigned to a Marine Officer. a) The day-to-day management (inclusive of harbour master duties) of all harbours under Wicklow County Councils control. b) The updating and enforcement of Harbour & Pilotage Byelaws as appropriate. c) Ensuring the Port/Marina & other Piers and Harbours are managed in accordance with relevant maritime and health and safety legislation. d) Managing the collection and lodgement of all Harbour and Marina charges, including the issuing of receipts and accounting for same in an approved manner to the Local Authority. e) Supporting the preparation, implementation and reviews of the Health and Safety procedures and plans and the development of ancillary safety statements, preparation of risk assessments and carrying out of H&S inspections. f) Supporting the management and updating the Council’s Coastal Oil Pollution Response Plan requirements and responsibilities. g) The collection of statistics and information, as required. h) Managing all port, harbour/marina facilities to ensure they are maintained and functioning in a proper manner as well as organising repair and maintenance of such facilities. i) Reporting and investigating accidents to persons, property or vessels within the areas, including liaising with statutory bodies such as the Marine Survey Office, Health and Safety Authority and the and Health Services Executive etc. j) Supporting the management and coordination of staff resources. k) Supporting the management of and supervising health and safety for Council staff and the public in the marine area as required by regulations. l) Conflict resolution. m) Liaising with state agencies, Department of Transport, Failte Ireland, EPA, and Sea Fishers Protection Authority as required. n) Such additional duties, including duties relating to any of the Council’s functions, in particular duties relating to the Council’s function as a Harbour Authority, as may be assigned by the Local Authority from time to time. DESIRABLE SKILLS In addition to the above, it is desirable that the successful candidate hold the following qualifications: • Fast rescue boat • Marine safety officer • Emergency response • Customer care • IMO Oil/HNS spill level 2 • Port/Harbour Management • Safe Pass Furthermore, the ideal candidate will be able to demonstrate: • A career record that demonstrates the necessary leadership and management skills to manage, develop and motivate a team with a strong record of achievement of results • Knowledge and experience of pilotage operations • Strong relationship management, interpersonal and communication skills with the capacity to work in consultation with Council members, colleagues and a wide range of stakeholders and committees • Good analytical skills and a capacity to innovate in the interest of delivery of cost-effective services, with an excellent customer focus • Skills and capabilities in strategic thinking and policy development for the section • The ability to lead, foster and effectively implement appropriate change • An ability to work effectively under pressure and manage a number of programmes and projects at any one time • An understanding of procurement, risk, information technology, financial management, governance and accountability • Previous experience at an appropriate level within the ports sector and/or a local authority port management structure THE PERSON The person appointed will be able to clearly demonstrate the key competencies as set out in this Booklet. In addition, the successful candidate will ideally possess the following: a) Knowledge and experience of ship handling, including working with tugs. b) Knowledge of the management requirements for ports, piers, harbours and marinas under the control of Wicklow County Council. c) The ability to keep good records and file reports is required. d) Experience of developing and giving presentations in public forums. e) An understanding of the role of the elected members and the ability to liaise with same on a range of projects. f) The ability to deal with people in a friendly and efficient manner. g) Proven managerial experience, ashore or at sea. h) The ability to work under own initiative and coordinate staff. i) Experience of managing accounts, preparing budgets and managing income/expenditure. j) Good knowledge of Harbours Legislation, Health & Safety Legislation. k) A knowledge of Oil/HNS Pollution Control requirements for Local Authorities PRINCIPAL CONDITIONS OF EMPLOYMENT A panel may be formed from which future Marine Officers positions may be filled. The position will be fulltime and pensionable. The successful candidate(s) may be assigned as required to any of the Municipal Districts/Directorates under the Chief Executive’s control or to any premises/location in use by the Council now or in the future. Duties The duties of the office are to give to the local authority and (a) to such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 – 2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph. Under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate professional/technical and ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, including the duty of servicing all committees that may be established by any such local authority or body. The holder of the office will, if required, act for an officer of a higher level. The post will be based between Wicklow and Arklow Harbours. Duties will be associated with the day-to-day management of the port, harbours (inclusive of harbour master duties) and marinas. It will be necessary to carry out duties in relation to other Wicklow County Council piers, harbours and marinas, as required. Probation Where persons who are not already permanent officers of a Local Authority are appointed, the following provisions shall apply. (a) there shall be a period after such appointments take effect, during which such persons shall hold office on probation. (b) such period shall be nine months this period may be extended at the Chief Executive discretion. (c) such persons shall cease to hold such office at the end of the period of probation, unless during such period, the Chief Executive has certified that the service of such persons in satisfactory. Salary: €60,255-€83,758 per annum includes 2nd LSI EL 02/2026 The salary shall be fully inclusive and shall be as determined from time to time in line with national policy. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. Starting pay shall be determined in accordance with appropriate Departmental Circular letters. New Entrants will be placed on the minimum of salary scale. Hours of Work The person appointed will be required to work a 35-hour week Monday to Friday, which equates to a 7-hour day to be accounted for within attendance hours of 9 a.m. to 5 p.m. with one hour lunch between 1.00pm and 2.00pm. There may be a requirement to work additional hours from time to time for which Time in Lieu will apply. No overtime applies to this post. Garda Vetting Candidates may be subject to Garda Vetting. Appointment(s) will be considered having regard to receipt of satisfactory Garda Vetting, particularly to determine suitability to work with children/vulnerable adults. Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Work Permit All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Wicklow County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract, you cease to hold a valid work permit you must immediately advise Wicklow County Council and your employment will cease with immediate effect. Health For the purposes of satisfying the requirements as to health it will be necessary for successful candidates, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the local authority. On taking up appointment the expense of the medical examination will be refunded to candidates. Residence Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Annual Leave Annual leave entitlement will be 30 days per annum exclusive of public holidays and Good Friday. Retirement Age There is no mandatory retirement age for new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004. Persons who are NOT new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act, 2004 and the Public Service Superannuation (Age of Retirement) Act 2018, are subject to a compulsory retirement age of 70 years. With effect from 1st January 2013, persons who are pensionable under the terms of the Single Public Service Pension Scheme will have a minimum retirement age of 66 years initially rising in line with the State Pension age changes. Members of the Single Public Service Pension Scheme have a compulsory retirement age of 70 years. Superannuation Persons who become pensionable public servants on or after 1st January 2013 will become members of the Single Public Service Pension Scheme and, as such, will be required to pay contributions of 3% of pensionable remuneration and 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of the net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a local authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme.
Library Assistant
THE POSITION The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Library Assistant, based at Blessington Library. It is proposed to form a panel of qualified candidates from which vacancies in West Wicklow will be filled during the lifetime of the panel. QUALIFICATIONS Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, etc. Candidates must, on the latest date for receipt of completed application forms, have a good level of education. Wicklow County Council reserves the right, at any time, to assign an employee to any Branch Libraries/Library HQ in use by the Council now or in the future. In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications in order to meet the requirements above. DUTIES & RESPONSIBILITIES The following is a non-exhaustive list of key duties and responsibilities which may be assigned to a Library Assistant. Customer Assistance: • Assist customers in finding and choosing materials. • Answer queries and provide information about library resources to include musical instruments, Acorn tablets, FAST collection, CPens and other items. • Promote the use of our online resources, be familiar with each resource and ensure you are confident in your ability to demonstrate to customers. • Provide assistance to children, seniors, and individuals with special needs. Circulation Services: • Check-in and check-out library materials. • Renew borrowed items and manage reservations. • Demonstrate the use of self-service machines to customers where applicable. Shelving: • Reshelf returned items, ensure items are in order and easily retrievable. Technology Support: • Assist users with library technology (computers, printers, etc.). • Troubleshoot basic technical issues. Collection Maintenance: • Withdraw worn or damaged items and leave for attention of Librarian in charge. Administrative Tasks: • Keep accurate records of door counts, attendance numbers at events and other requests as directed by librarian in charge. • Handle fees for lost books. • Other admin duties that may arise. Events and Projects: • Storytimes for babies and children are a key part of the Library Assistant role, you will be required to plan, promote and deliver a Storytime session. • Ensure accessibility and inclusivity in services. • Assist with special projects or initiatives as assigned by librarian in charge to include book clubs, class visits, lectures and other community events. • Be proactive in setting up displays and marketing promotional material. • Assist in the implementation of local and national library programmes. Maintain Order and Cleanliness: • Ensure the library is tidy and organised. • Keep desk area tidy. • Run necessary health and safety checks as part of morning routine. • Keep a check on toilet areas, separate meeting spaces/areas. Teamwork: • Work with other library staff for smooth running of library. • Communicate effectively with team members. Stay Informed: • Keep up to date with library policies and procedures. • Stay informed about new library resources and technologies. Other duties may be assigned from time to time. Note: Duties may vary based on the size and type of the library. Larger libraries may have specific roles, while smaller libraries may require staff to perform a broader range of tasks. ESSENTIAL SKILLS The ideal candidate shall: • Have good interpersonal and communication skills. • Have the ability to provide excellent customer service. • Understand the changing library environment and be capable of adapting to change. • Have an ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained whilst also being capable of working on their own initiative, in an independent environment and without supervision if required. • Demonstrate good administrative experience. • Have an ability to work with information and communication technologies and online resources in a library environment. PRINCIPAL CONDITIONS OF EMPLOYMENT A panel may be formed from which future Library Assistant positions in West Wicklow may be filled. The position will be full-time and pensionable. The successful candidate(s) may be assigned as required to any of the Branch Libraries/Library HQ under the Chief Executive’s control or to any premises/location in use by the Council now or in the future. Duties The duties of the office are to give to the local authority and (a) to such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001–2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph. Under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate professional/technical and ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, including the duty of servicing all committees that may be established by any such local authority or body. The holder of the office will, if required, act for an officer of a higher level. Probation Where persons who are not already permanent officers of a Local Authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointments take effect, during which such persons shall hold office on probation; (b) such period shall be three months (temporary contract) and nine months (permanent contract); this period may be extended at the Chief Executive’s discretion; (c) such persons shall cease to hold such office at the end of the period of probation, unless during such period, the Chief Executive has certified that the service of such persons is satisfactory. Salary: €31,619.00 - €48,924 per annum includes LSI EL 02/2026 The salary shall be fully inclusive and shall be as determined from time to time in line with national policy. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. Starting pay shall be determined in accordance with appropriate Departmental Circular letters. New entrants will be placed on the minimum of salary scale. Hours of Work The person appointed will be required to work a 70-hour fortnight. There may be a requirement to work additional hours from time to time for which Time in Lieu will apply. No overtime applies to this post. A flexi system is also in operation. Week 1 hours: Monday to Friday (including one evening) Week 2 hours: Tuesday – Saturday (including one evening) Garda Vetting Candidates may be subject to Garda Vetting. Appointment(s) will be considered having regard to receipt of satisfactory Garda Vetting, particularly to determine suitability to work with children/vulnerable adults. Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a Stamp 4 visa. Work Permit All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full-time for Wicklow County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit, you must immediately advise Wicklow County Council and your employment will cease with immediate effect. Health For the purposes of satisfying the requirements as to health it will be necessary for successful candidates, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the local authority. On taking up appointment the expense of the medical examination will be refunded to candidates. Residence Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Annual Leave Annual leave entitlement will be 27 days per annum exclusive of public holidays and Good Friday. Retirement Age There is no mandatory retirement age for new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004. Persons who are NOT new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act, 2004 and the Public Service Superannuation (Age of Retirement) Act 2018 are subject to a compulsory retirement age of 70 years. With effect from 1st January 2013, persons who are pensionable under the terms of the Single Public Service Pension Scheme will have a minimum retirement age of 66 years initially rising in line with the State Pension age changes. Members of the Single Public Service Pension Scheme have a compulsory retirement age of 70 years. Superannuation Persons who become pensionable public servants on or after 1st January 2013 will become members of the Single Public Service Pension Scheme and, as such, will be required to pay contributions of 3% of pensionable remuneration and 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of the net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a local authority will be required in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme.
