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CHW Speech And Language Therapy Assistant

Community Healthcare WestGalway

Speech and Language Therapy Assistant Disability Services, Community Healthcare West Job Specification & Terms and Conditions Job Title and Grade Speech and Language Therapy Assistant (Grade Code: 6504) Campaign Reference CHW030-SLTA-2024 Closing Date 24th May 2024 @ 12 Noon Proposed Interview Date (s) Interviews will take place as soon as possible. This means that you may be called forward for interview at very short notice. Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West, Disability Services Location of Post There is currently one permanent whole-time vacancy available in CDNT 7, Tuam. A panel may be formed as a result of this campaign for Speech & Language Therapy Assistants, Disability Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name: Noel Burke, Children’s Disability Network Manager Tel: 087-3668358 Email: Noel.burke4@hse.ie Details of Service Community Healthcare West aims to deliver an integrated healthcare system which is responsive to people’s needs at the lowest level of complexity for the local population. Focusing on service delivery and decision making at local level informed by national frameworks, allows the HSE to: · provide better direct accountability; · provide for increased decision making at · local area level; and · deliver services in the community through an integrated management structure. By working together, the HSE plan seeks to deliver: · A healthier start for children and reduced health inequities · Reduced risk factors for chronic disease focusing on harmful alcohol use and rising obesity rates · Increased community services and support to live independently in your own home or in the community · Improved access to tests and specialist appointments, closer to home · Reduced waiting times for diagnostic tests, outpatient appointments, in-patient and day case procedures · Mental health support that aims to keep you well and responds quickly when you need it · More person centred support for people with disabilities to live full, independent lives The Children’s Disability Network Teams provide services for children and young people with complex difficulties in functional skills and/or applied skill sets required for activities of daily living, learning new skills and social interactions. This may involve physical, social, emotional, communication and behavioural needs. Reporting Relationship The Speech and Language Therapy Assistant will report to a senior Speech and Language Therapist for Clinical Supervision and Supports and the Children’s Disability Network Manager for Line Management. Purpose of the Post The role includes clinical and administrative duties that support the Speech and Language Therapy Department in providing a high-quality service to children and young people with complex needs associated with a disability. This will be in the context of support interdisciplinary practice in the Children’s Disability Network Team. Principal Duties and Responsibilities The Speech and Language Therapy Assistant will: Clinical / Administrative · Manage own caseload in accordance with the needs of the post. · Collaborate with service users, family, carers and other staff in treatment / intervention planning and in the provision of support and advice. · Follow treatment plans as determined and delegated by a Speech and Language Therapist including assisting in the provision of education and advice to service users on the use of enabling equipment. · Carry out duties related to the planning, organisation and maintenance of Speech and Language Therapy programmes as directed by the Speech and Language Therapist. · Carry out generic programmes and groups for service users to the specifications agreed with the Speech and Language Therapist Supervisor and treating Speech and Language Therapists. · Liaise with other staff and agencies in the provision of therapeutic programmes as directed by Speech and Language Therapist Supervisor. · Prepare resources for assessment / intervention for clinic appointments, home visits and group interventions. · Prepare the environment for group or 1:1 interventions according to service user needs and therapeutic goals, as directed by the Speech and Language Therapist. · Work directly with service users under the direction of a Speech and Language Therapist. · Observe the general performance, behavior and ability of individuals during therapeutic interventions. · Record intervention observations and outcomes as appropriate and report outcomes to the Speech and Language Therapist. · Maintain accurate records of service user assessments and interventions. Maintain clinical notes relating to clinical work in service user files in accordance with local service protocols. · Maintain professional standards in relation to consent, confidentiality, ethics and legislation. Administrative · Carry out the administrative and clerical duties required to support the Speech and Language Therapy staff and the Speech and Language Therapy department e.g. the scheduling of appointments. · Assist in the organisation, maintenance and / or ordering of equipment and materials used in assessment and treatment, in conjunction with the Speech and Language Therapists. · Develop therapy resources and materials under the direction of the Speech and Language Therapist. · Comply with department procedures with regard to recommendation and provision of all assistive equipment / custom made devices. · Keep up-to-date statistics and other administrative records as required within the Speech and Language Therapy department. · Maintain / clean equipment and treatment areas, as requested. · Contribute to the planning and development of the Speech and Language Therapy Service and participate in service improvements, in conjunction with the Speech and Language Therapists. Education and Training · Attend induction and mandatory in-service education relevant to the role. · Participate in the induction of new staff as directed. · Participate in appraisal and the development of a personal development plan in conjunction with the line manager. · Participate in team based development, education, training and learning. Health & Safety · Observe all rules relating to Health and Safety and Conduct at Work and use any equipment provided in a safe and responsible manner. · Report any incident or potential incident which may compromise the health and safety of others and take appropriate action. Report any accidents, near misses to the person in charge and ensure completion of incident / near miss forms. · Do not undertake any duty related to patient / service user care for which he/she is not trained. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed Application Forms for the post possess: 1. Professional Qualifications & Experience, etc. a) (i) Possess the relevant Health Service Skills QQI (FETAC) Level 5 qualification which contains Speech & Language Modules Or (ii) Have obtained an equivalent qualification to (i) from another jurisdiction. Or (iii) Be currently employed as a Speech & Language Therapy Assistant or in a comparable role And b) Candidates must have the personal competence and capacity to properly discharge the duties of the role 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post specific Requirements Demonstrate depth and breadth of experience in a health service setting e.g. hospital, residential, community, providing direct care to clients. Skills, competencies and/or knowledge Professional Knowledge For example: · Demonstrates a good understanding of the role of a Speech and Language Therapy Assistant. · Demonstrates an ability to understand and comply with health and safety requirements in work situations. · Demonstrates commitment to continuing professional development. · Demonstrates a willingness to engage with and develop Information Technology skills relevant to the role. Planning and Organising Skills For example: · The ability to plan and organise effectively. · Demonstrates good time management skills in carrying out both administrative and clinical duties, including the ability to prioritise effectively and manage competing demands. · Demonstrates the ability to take initiative and to be appropriately self-directed. Team working / Building Effective Working Relationships For example: · Demonstrates effective team skills, shows respect for other team members. · Participates in and contributes to the team, strives to foster good working relationships within the team. · Works collaboratively with others, can be flexible within one’s own role and responsibility. · Demonstrates the ability to react constructively to setbacks, is able to maintain professionalism and manage situations where conflict arises. Commitment to providing a Quality Service For example: · Demonstrates a commitment to the delivery of a high quality, person centred service. · Treats all service users with dignity and respect and ensures that the welfare of the service user is a key consideration at all times. · Demonstrates the ability to respect and maintain confidentially. · Demonstrates an interest in contributing to alternative methods/new ways of working to improve service user care. · Demonstrates flexibility and an openness to change, has a positive attitude towards change. Evaluating Information and Judging Situations For example: · Reads situations quickly and responds appropriately; can find common ground and get co-operation with minimum upset. · Recognises and interprets an unsafe situation and takes appropriate action. · Demonstrates the ability to make effective decisions with regard to service user care. · Knows when to ask for help / when to ask another team member to intervene. Communications & Interpersonal Skills For example: · Displays effective communication skills (verbal & written). · Tailors the communication method and the message to match the needs of the audience. · Acts with professionalism and demonstrates empathy with others in undignified / stressful situations, retains composure. · Demonstrates understanding and appropriate responses to service users with varying degrees of need. · Demonstrates the ability to communicate effectively with a wide range of people, particularly in listening, giving explanations / directions and in reporting back on observations. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on https://www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Speech and Language Therapy Assistant Terms and Conditions of Employment Tenure The current vacancy available is Permanent and Whole-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is: as at 01/01/2024 is : €33,598 €35,033 €36,545 €36,947 €37,934 €38,787 €40,017 €41,291 €42,613 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Mandated Person Children First Act 2015 As a mandated person under the Children First Act 2015 you will have a legal obligation: · To report child protection concerns at or above a defined threshold to TUSLA. · To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report. You will remain a mandated person for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy

5 days agoPart-timePermanent

Direct Support Worker Part Time-st Paul's Child And Family Care Centre

Mater HospitalDublin

The role of the Direct Support Worker is to assist in the provision of support and care to the children and/or adolescents with autism and associated intellectual disability, who attend St Paul’s CFCC. The Direct Support Worker will work in conjunction with, and under, the supervision of the Person In Charge (Childcare Leader) and Nursing and Childcare Workers in community based Respite Designated Centres / Day Care Centre. Please see full job description attached. Please note this a part time (19.5 HPW) role includes day duty, overnight rosters, night duty, unsocial hours (weekend). For any informal inquiries please contact Niamh Salter- Director of Service nsalter@mater.ie

5 days agoPart-time

Sales Assistant

Maxi Zoo IrelandMidleton, Cork

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has 29 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland are currently recruiting for a Part Time Sales Assistant for our Midleton store. What you will do:

5 days agoPart-time

Stylist

Levi'sKildare

8 hour stylist Brand Levi's Posted Date 1 hour ago(10/05/2024 11:57) Job ID 2024-21143 # of Openings 1 Category Sales Advisor Type Part Time Overview Are You: At Levi’s® we believe in originality, making an impact and standing up for what is important. We’d love for you to join our team… As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service. We’d like you to stand out and have a lasting impression on our customers through your knowledge of our heritage, products and offering a range of styles to suit their needs. Part of your experience in joining Levi’s® includes in-depth product knowledge training, sales techniques and how to develop your skill sets further to exceed your individual targets and work as a team to achieve store goals. Your role as a Sales Stylist will be crucial as part of the store’s success on a day to day basis. As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

5 days agoPart-time

Sales Associate Signet Jewellers

Sterling JewellersNurney, Kildare

Part Time Sales Associate Signet Jewellers Brand Sterling Jewellers Posted Date 1 hour ago(10/05/2024 11:57) Job ID 2024-21183 # of Openings 1 Category Sales Advisor Type Part Time Overview https://careers.signetjobs.co.uk/search please apply on careers.signetjobs.co.uk search for position to apply 3490 - Sterling Kildare Villagelocation_on Signet Jewellers, Space 73, Nurney Road, Kildare Town, County Kildare  When you submit your application, you will be invited to complete a short online assessment.  If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.  Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application. applicantons not complete will not be successful  Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.  As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.  You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent! please note, this is a 15hr contract with occasional overtimeYou must be fully flexible to cover weeks days and weekends  Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

5 days agoPart-time

Checkout Operator

SuperValuMallow, Cork

Main purpose of the role: Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: - 2 years` experience in a retail role is desirable • Ability to balance tills • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Use a computerised till system that has a barcode scanner • Weigh and price products such as fruit and vegetables • Check customers` ages for restrictions on items such as alcohol • Pack customer`s purchases • Process store loyalty cards, coupons and vouchers • Take payments and make sure the till balances at the end of the day • Spend time away from the till, stocking shelves and checking stock • Merchandise and present the department to the highest standard at all times • Attend and engage in team meetings and implement any learnings

5 days agoPart-time

Deli Assistant

SuperValuMallow, Cork

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.

5 days agoPart-time

Shop Floor Assistant

SuperValuMallow, Cork

Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: • Excellent communication skills; • Strong attention to detail, organised and flexible; • Ability to use own initiative and work as part of a team; Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Process orders for various departments; • Merchandise and present the entire store to the highest standard at all times; • Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; • Implement correct labelling and stock rotation procedures; • Ensure deliveries are checked off in line with goods inwards procedures. • Keep the back-store tidy and packed away.

5 days agoPart-time

Sales Consultant

Brown ThomasCork

GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers and each member of our team know the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, stock control, processing online sales, stockroom duties and all the tasks involved with running a retail concession. KNOW WHAT WE’RE LOOKING FOR We are looking for a new member to join our small team in Arnotts. The ideal candidate will love selling, be efficient, trustworthy, and hardworking with a flair for interiors and a love of homewares being a distinct advantage. We would require the new team member to ideally have a background in sales / interiors, although this is not a necessity. A positive attitude is most important, as is a willingness to work hard at all aspects of the job, and to really enjoy the interactions with our customers, whilst being professional, quick, and cheerful in carrying out all the tasks needed in the retail environment. They must be willing to be flexible with working hours as demands shift with the seasons, including Sundays, late night shopping evenings etc. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops:  We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators:  Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably:  We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now

5 days agoPart-timePermanent

Sales Assistant

CentraDrogheda, Louth

Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.

5 days agoPart-time
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