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Salary: Scale 5 (SCP 14-19) £29,540- £32,061 gross per annum (pro rata for part time contract) Reports to: Business Support Manager Location: Based at either Cookstown, Dungannon or Magherafelt. The post holder may be required on occasions to work at another council facility to meet the needs of the service. Hours: Full Time : 37 hours per week Monday to Friday 9.00am – 5.00pm. The post holder may be required to work evenings, weekends and public holidays to meet the needs of the service. Part Time : To be confirmed based on Vacancy: *Casual: As and when required, but must be available to work between the hours of 9 am – 5 pm Monday - Friday The council will retain a holding list of suitable candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay, for permanent, temporary, full time, part time vacancies. Such a reserve list will be compiled and held for a period of 12 months. This campaign will also be used to fill vacancies for “Customer Services Advisor/Business Administrator” positions (permanent, temporary, full time, part time vacancies), where the key focus is providing a high level of customer service to the general public and operating the Council’s main switchboard, whilst providing an administration service to the Business Support function. *Casual Customer Service Advisors/Business Administrators are required to provide a high level of customer services to the general public and operate the Council’s main switchboard. Purpose and Function of Post To provide a comprehensive administration service within the Business Support function/structure including the day-to-day management and control of services. Principal Duties and Tasks Performed: 1. Provide comprehensive secretarial and administrative support to a number of officers on a daily basis including acting as first point of contact for the department/public. 2. Processing of applications, and queries in accordance with agreed operating procedures and systems. 3. Provide an excellent standard of customer service to members of the public, other departments of the Council and external agencies via the telephone, email and face to face. This may include the provision of reception duties/cover as required. 4. Process and maintain a range of data and document management systems, including checking for accuracy, upkeep of IT systems, transfer of data to other agencies in line with statutory or service level agreement requirements, preparation of reports, providing/ collating information in relation to FOI responses, duties associated with retention and disposal of records, and issuing of correspondence in line with departmental procedures. 5. Maintenance of financial systems, to include recording and receipt of all monies (including credit card payments), bank lodgements, generating invoices, procurement systems and processes including E-Ordering, receiving and checking delivery of orders, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance. 6. Organise meetings, prepare agendas, take minutes and distribute all relevant documents. 7. Assist in the delivery of departmental projects and events, as required. 8. Preparation of papers and reports, actioning relevant recommendations and where requested, monitoring follow up and correspondence. 9. Operate and monitor the Councils manual and computerised room booking systems in accordance with approved procedures. 10. Participate in the maintenance of relevant Quality Management Systems including monitoring and review of systems and implementing improvements. 11. Participate in departmental and cross department working groups and teams as required. 12. Provide support and office cover as required within the directorate which may require travel on occasion. 13. To assist with staff inductions, work placement students, and training and development programmes in accordance with council policy and procedures. 14. Comply with Mid Ulster District Council’s Health and Safety Policy and Codes of Practice and adhere to all equal opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the Code of Conduct for Local Government Employees. 15. Such other duties as may be allocated with availability to perform duties outside normal working hours as required. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post. Person Specification 1.0 Qualifications and Experience 1.1 Essential Qualifications and Experience · 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject; Applicants must provide specific and personal examples of having at least 1 year’s relevant experience in the following areas: · Experience of administrative duties · Proficiency in the use of I.T systems- including a working knowledge of Word Processing and Excel · Experience of dealing with the general public · Excellent verbal and written communication skills
Team Member
Costa Coffee requires Full Time Flexible Team Members and Evening/Weekend Team Members for our busy and thriving Drive-Thru store at Sprucefield. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Customer Experience Champion, Navan
Job Title: : Customer Experience Champion - Navan Vacancy ID : 097266 Vacancy Type : Permanent Post Date : 30-Jul-2025 Close Date : 20-Aug-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent position based in Navan . Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Accommodation & Community Support Worker
Job Title: Accommodation & Community Support Worker Salary: £23,355 – £24,832 per annum (£12.83 – £13.64 per hour) Location: Flush Park, Lisburn Hours: 35 hours per week - three 12.5 hours shifts, including weekends and waking nights About Us At Simon Community, our values define who we are and how we support those in need. We are:
Phlebotomist
Phlebotomist – London – (Job Ref: 25/PBLO) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinics in London. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Location : Based in one of our central London clinics. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week contract, alternating between Monday to Friday and Tuesday to Saturday. Exact hours are 7.40am to 4.20pm, Monday and Saturday and 6.40am to 3.20pm & 10.20am to 7pm, Tuesday to Friday. Hours are subject to change. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Clinic Area Manager
Clinic Area Manager – North East England – (Job Ref: 25/CMYK) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage hour new Holland and Barrett clinics in North East England. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check Location : covering clinics in Newcastle upon Tyne, Sheffield and York. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work. What does the Clinic Area Manager role involve? This role is responsible for ensuring the day-to-day operations of several Randox Health clinics within the North East. This is a varied role that may also include the following responsibilities: • Ensure compliance with relevant legislation and regulations to include International Standardisation Organisation and Care Quality Commission for clinics. • Ensure that all staff adhere to the Quality Management System. • Manage clinical staff, across a number of clinics within the north east along with maintaining relations with GPs, specialists, doctors and couriers. • The development and appraisal of staff. • The organisation and monitoring of team development and training, ensuring that all staff training plans are up to date. • Develop and implement policies and procedures. • Manage clinic expenditure. • Co-ordinate with the quality team to carry out internal audits, report incidents, and implement corrective / preventive actions. • Ensure sufficient overall management of the clinic with regards to supplies, equipment, fixtures, and fittings. • Ability to cover reception duties. • Ensure clinic and all staff provide a high level of customer service and care to all clients. • Ensure that staff maintain confidentiality and appropriate storage of confidential information. • Ensure full knowledge of software procedures and clinic roles. • Assist with recruitment as required. • Rota optimisation and management in order to meet client requirements and financial revenue. • Regular travel within our north east clinic network. Essential criteria: • University Degree in a business or science related discipline. • Experience in managing a team. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Flexibility to travel and work across multiple sites • Proficiency in the use of Microsoft packages. Desirable: • Experience implementing a quality management system in a regulatory environment. • Confidence and experience working internal / external events. • Previous sales / retail experience. • High level of IT literacy. • Experience within a senior management role
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Ladbrokes Whiterock, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Chef
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef to join our team based at the Belfast International Airport. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Trainee Dispenser
We have an excellent opportunity for a Part Time Trainee Dispenser to work 24 hours per week in our 10 Church Street, Bangor branch. Working between the hours of 9.00am and 6.00pm Monday to Friday and between 9.00am and 5.30pm Saturday. Applicants must be fully flexible to work according to the rota. Additional hours may be required from time to time. Working as part of a team duties can include; sales of over the counter medicines, providing customers with information on symptoms and products, prescription receipt and collection, working on Pillpac, date checking, and the ordering, receiving and storing of pharmaceutical stock. Applicants must have excellent communication skills and have the ability to work accurately with attention to detail. Essential Criteria
Pharmacy Student
Clear Pharmacy has an excellent opportunity for a Part Time Pharmacy Student to work in our Clandeboye Road branch in Bangor. The ideal candidate will work 7.5 hours per week between the hours of 9.00am to 5.30pm each Saturday. Duties will include working across the Pharmacy counter and dispensary. Assisting customers in the selection and purchasing of items, operating the till, sales of over the counter medicines, providing customers with information on symptoms and products, stocking and tidying shelves, merchandising and ordering. Promoting high standards of customer service at all times is vital. Essential Criteria
