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Sort by: relevance | dateProgramme Coordinator - Service Delivery
Main purpose of job Be responsible to the Service Delivery Manager for ensuring effective service planning; performance management and assurance; customer focus; quality and improvement; risk management; service evaluation and compliance. Support the Service Delivery Manager in developing and manage frameworks and approaches to ensure effective service delivery and develop processes, capabilities, and business intelligence within the service to support evidence-based decision making and continuous improvement. Support the Service Delivery Manager in developing and overseeing a prioritised work programme and resource management strategy, based on sound principles of programme and project management, to meet current and emerging needs. Represent the Service Delivery Manager, or councils, as and when required, within the postholder’s sphere of responsibility. Summary of responsibilities and personal duties 1. Responsible for managing service delivery contracts, compliance and risk matters in respect of the frameworks and call-off contracts and secondary competitions for 11 councils, in line with service commissioning processes. 2. Responsible for monitoring service level performance, focusing on activity, outputs, outcomes and KPIs as agreed with funders and other council partners. 3. Responsible for the continuous review and development of the service CRM and ensuring the integrity of the data on the CRM system, working with councils, delivery agents and council colleagues to improve accuracy and develop agreed standards and processes. 4. Responsible for the implementation of project and performance management arrangements to ensure the effective delivery of the Enterprise Support Service 5. Responsible for engaging with the Finance, Compliance and Monitoring team to collate relevant financial information for use in internal and external reports. 6. Responsible for effectively contract managing in line with agreed outcomes and ensure appropriate financial and project management by service delivery agents. 7. Support the Service Delivery Manager in maintaining a risk management plan for the service to mitigate risk and maximise impact of the funding intervention. 8. Support the development and delivery of an evaluation framework in line with funder requirements to measure the effectiveness and impact of the investment. 9. Establish an effective consultation and engagement process with other council representatives from across Northern Ireland to develop annual service plans and raise awareness of service performance and compliance matters and advise on implementation and delivery. 10. Work collaboratively with all local councils to raise the ambition around the delivery of enterprise support, in support of the statutory obligations in this area and consistent with commitments as set out in respective programme plans. 11. Ensure effective dissemination of quality, performance, and compliance information relevant to the service objectives and ensure consistent, integrated implementation in conjunction with relevant senior managers across all councils. 12. Continually review the service output, working with the Service Delivery Manager to review performance and to recommend and implement improvement plans. 13. Keep under review new developments including professional best practice and new legislation in the areas of performance, compliance, assurance, and service improvement. 14. Motivate and manage any staff that may be assigned to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme 15. Participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 16. P articipate as directed in the council’s recruitment and selection procedures . 17. A ct in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 18. Undertake the duties in such a way as to enhance and protect the reputation and public profile of the council. 19. Undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment, as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Qualifications and, or experience Applicants must , as at the closing date for receipt of application forms, either: · have a third level qualification in a relevant subject such as economics, business studies, management or an equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas: or · be able to demonstrate on the application form, by providing personal and specific examples, at least two years’ relevant experience in each of the following three areas: a) developing, monitoring and managing the successful implementation of economic development projects to support business start-up or growth and securing and managing funding for economic development projects from public or private sector partners; b) establishing quality and performance management approaches, evaluation and continuous improvement of strategic projects and programmes including establishing performance measures and implementation of improvement plans; and c) producing and collating performance data to service programme structures to support effective decision-making and resource allocation. Desirable criterion In addition to the above qualifications and, or experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of applications, have a third level qualification in a relevant subject such as economics, business studies, management or an equivalent qualification and can demonstrate on the application form, by providing personal and specific examples, at least two years’ relevant experience in each of the aforementioned three areas; or can demonstrate on the application form, by providing personal and specific examples, at least three years’ relevant experience in each of the aforementioned three areas. Special skills and attributes Applicants must be able to demonstrate, evidence of the following skills and attributes which may be tested at interview: Performance management skills: the ability to develop a performance management and business planning culture, including the setting of objectives and targets, performance measures, benchmarking and the interpretation of best practice, to ensure the continuous improvement of services. Communication and influencing skills: the ability to display effective written and oral communications skills in both formal and informal settings with the ability to influence and persuade others on complex issues using plain, concise language.The ability to build rapport and maintain the engagement and commitment of others to secure their support in the delivery of projects. Team leadership skills: the ability to lead and motivate team members and build and develop high levels of communication and cooperation between team members to achieve objectives. Project management and work planning skills: the ability to determine organisational priorities and resource requirements for complex projects and manage allocated workload on the basis of available resources and to work to tight deadlines to ensure project delivery. Partnership working skills: the ability to form, maintain and enhance partnership working with internal and external stakeholders, networks and communities to build consensus around key projects. Analytical and decision-making skills: the ability to analyse and interpret complex issues and exercise critical judgement in arriving at practical solutions and communicate findings clearly. Political sensitivity skills: the ability to show awareness and sensitivity in managing successfully within a political environment including working effectively with elected members, partner organisations and other agencies. Equality knowledge: a clear understanding of equality principles and the ability to apply them when delivering services.
Customer Care Advisor
Salary: £26,040 per annum (£28,644 OTE) Would you like to be part of a successful and rewarding business? If you are looking for an exciting opportunity and love to delight customers this role could be the one for you. Dreams and Sofatime are currently seeking a Customer Care Advisor on a temporary contract for maternity cover. We are looking for people with personality. People who'll listen, ask the right questions and offer the solutions that will delight our customers. This will involve a lot more than just answering questions - you will play a key role in building relationships with our customers by helping them with a wide range of enquiries regarding our products and working with colleagues to provide the right solutions to meet their needs. We’re looking for dedicated people who can take ownership of customer issues and deal with enquiries in a friendly, helpful and knowledgeable way. If you love to chat with people, then this is the job for you! The more you talk, the better for you! If you are looking for a job where chatting actually helps people, then maybe it's time to consider a role as a Customer Care Advisor. Role Description To succeed in this role you will: Answer customer, store and supplier queries on the phone and via email. Take ownership of customer complaints tracking through to resolution. Negotiate commercially with customers and suppliers. Arranging delivery dates with customers. The Person Essential Requirements: Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook. Customer focused approach. Excellent communicator both written and verbal. Excellent ability to multi-task. Must thrive in a high volume environment. Benefits Bonus applies for on target earnings. Commission for telesales Staff discount. On site parking. Smoke break exchange - allowing 1 extra day leave each year.
Weekend Chef
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef to join our team based at Pilgrims Dungannon. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Interim PR Executive
The overall purpose of this role is to provide support to Tourism NI’s ROI Public Relations team in the delivery and roll-out of a comprehensive PR programme and to profile the destination using the media as a platform.
Support Worker
We are hiring Support Workers in Ennis, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Support Worker Contracts Available: Permanent Part-Time & Relief Contracts Location: Ennis, Co. Clare The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. **PLEASE SEE FULL JOB DESCRIPTION ATTACHED Some of our benefits: · Competitive Rates of Pay (€33,699 - €46,984 pro-rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: 6th of August 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Catering Attendant
Principal Duties and Responsibilities When working on the wards, all staff will be responsible for all aspects of patient meal service and maintaining the ward kitchens as follows: One or more of the following duties may be assigned to the employee and may be in any of the Catering areas in the Hospital. Collection of menu choice from patients Load food transportation trolleys Distribute food transportation trolleys Load food into ward ovens and regenerate all meals Check and record all meals temperatures before and after regeneration Wipe down bed tables after each meal service Serve meals to patients Use food transportation trolleys to deliver and collect trays to and from the patients Ensure patients are given the correct meals. Check with the CNM’s / person in charge, using the agreed patient bed lists and colour codes. Assist patients to open portion packs where necessary Check patient satisfaction Check patent’s trays Serve beverages at meal time Serve beverages in the morning and evening at agreed times Serve snacks to patients as required Clean ward pantries as per agreed cleaning schedule Clean large and small equipment in ward pantries as per agreed schedules Order dry food stocks for ward kitchen pantry Wash all delph, cutlery, etc., in accordance with agreed policies and procedures Clean food trolleys, as per agreed cleaning schedule and procedure Clean regeneration ovens as per agreed cleaning schedule and procedure Check bed movement with the ward CNM’s / person in charge When working in the Main Kitchen and Canteen, all staff will be responsible for all aspects of staff and visitor meal service and maintaining the kitchens as follows: Assignments are divided into different sections. Duties will rotate as required and include: Working in the pot wash area and general utensil washing. Working in the canteen wash up area. Cleaning of various preparation areas. Clean large equipment, boiling pans, various ovens and steamers, etc Clean dairy fridge, meat, poultry and all cold rooms and fridges. Clean dry goods store, plating area, canteen, veg store, offices etc. Scheduled cleaning of floor areas within the C.P.U. Weighing and packing of various items for different preparation areas. Preparation of sealed items for both plating room and canteen as required. Regeneration of food for Dining Room, probing and storage of same. Assist in the Dining Room when required. Cleaning of canteen seating areas Decanting of food items from entry point and storage of same. Put away stores and clean as required Probing and recording food temperatures as required Assisting the chefs in food prep / cleaning Each member of staff will be required to wear hospital uniform when on duty. Each member of staff will be required to report on and off duty in uniform at the Catering Manager’s office. Each member of staff is required to change into uniform in the hospital changing rooms and change again before leaving the hospital. Each member of staff must at all times exercise the utmost responsibility in adhering to the strict standard outlined in relation to Health & Safety and Food and Personal hygiene. Any problems or queries in relation to standards outlined on temperature controls in association with cooking system should be reported to the Catering Manager or Deputy immediately. Any breakages must be reported to the Catering Manager or Deputy. Any broken or faulty equipment must not be used and should be reported to the Catering Manager or Deputy immediately. Each member of staff must be prepared to make herself/himself available for specialised training at any time. The person employed will be required to perform any duties appropriate to the employment assigned to him / her from time to time by the employing authority. All staff members should be familiar with the Catering Safety Statement, the Catering HACCP manual and any other policies relating to their employment. One or more of the following duties may be assigned to the employee and may be in any of the Catering areas in the Hospital. Each member of staff will be required to wear hospital uniform when on duty. Each member of staff will be required to report on and off duty in uniform at the Catering Manager’s office. Each member of staff is required to change into uniform in the hospital changing rooms and change again before leaving the hospital. Each member of staff must at all times exercise the utmost responsibility in adhering to the strict standard outlined in relation to Health & Safety and Food and Personal hygiene. Any problems or queries in relation to standards outlined on temperature controls in association with cooking system should be reported to the Catering Manager or Deputy immediately. Any breakages must be reported to the Catering Manager or Deputy. Any broken or faulty equipment must not be used and should be reported to the Catering Manager or Deputy immediately. Each member of staff must be prepared to make herself/himself available for specialised training at any time. The person employed will be required to perform any duties appropriate to the employment assigned to him / her from time to time by the employing authority. All staff members should be familiar with the Catering Safety Statement, the Catering HACCP manual and any other policies relating to their employment. All equipment, utensils and areas to be cleaned, should be carried out as per the agreed cleaning schedules and safety procedures. Each member of catering staff is required to be familiar with HSE, and Hospital Policies in relation to the following: Catering Health & Safety Statement Catering HACCP manual Infection Control Policy and Hand Washing policy Waste Policies Incident and Accident reporting Hospital Risk Management Complaints Procedure Health Service Executive Employee Manual and any other policies relating to their employment. Relevant training in skills required to carry out necessary functions will be given as deemed appropriate by Hospital management. Manual Handling and Lifting Fire Safety training Hand Washing Training Infection Control HACCP and Food Safety Any other training appropriate to the post The HSE will require flexibility in relation to areas where such flexibility is considered to be reasonable and accords with the competence and safety of staff involved. Other duties applicable to the grade may be assigned by the HSE and co-operation will be required in the elimination of restricted practices and/or demarcation lines. The person appointed shall also work reasonable overtime when directed. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Clinical Nurse Manager
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Clinical Nurse Manager (CNM2) to join our team in North Tipperary (Nenagh/Thurles). Contract Type: Permanent Contract Hours: 37.5 hours Monday to Friday Salary Scale: (€54,209 - €64,461) pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 34-37 days (depending on service) pro rata per annum Overview of the Post: The CNM2 will be responsible for leading the effective development and delivery of the day service based in Nenagh and will also have line management responsibility for the CNM1 managing the day service hub in Thurles. The day service in Nenagh provides supports to approximately 8 adults some with complex physical, sensory and intellectual disabilities using a person centered approach and in line with New Directions. It also provides a weekend outreach service to an additional individual. The hub in Thurles supports 6 individuals currently. Both services would expect future expansion. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: · Registered Nurse with NMBI (Irish Nurses & Midwives Organisation) · Minimum of 5 years post qualification full time experience (or aggregated equivalent thereof). · 2 years’ full time experience working with adults with disabilities (or aggregated equivalent thereof). · 2 years Management/coordination experience including managing people and staff support and supervision. · Evidence of CPD · Demonstrates knowledge of both individual support and day services · Full clean drivers licence · Annual registration: On appointment, practitioners must maintain live annual registration on the relevant division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann). AND · Confirm annual registration with NMBI to Enable Ireland Desirable Criteria: · Management course commenced or completed · Experience having worked with individuals with behaviours of concern. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Friday 1st August 5pm Interviews to be held the week of the 4th of August. Informal enquiries to Marion Purcell, Adult Services Manager 087-0995286 mpurcell@enableireland.ie A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Clinical Nurse Manager CNM
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Clinical Nurse Manager (CNM2) to join our team in Clare (Ennis/Miltown Malbay). Contract Type: Permanent Contract Hours: 37.5 hours Monday to Friday Salary Scale: (€54,209 - €64,461) pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 34-37 days (depending on service) pro rata per annum Overview of the Post: The CNM2 will be responsible for leading the effective development and delivery of the day service based in Clonroad, Ennis and will also have line management responsibility for the CNM1 managing the day service hub in Miltown Malbay. The day service in Ennis provides supports to approximately 23 adults some with complex physical, sensory and intellectual disabilities using a person centered approach and in line with New Directions. The hub in Miltown Malbay supports 3 individuals currently with a view to future expansion. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: · Registered Nurse with NMBI (Irish Nurses & Midwives Organisation) · Minimum of 5 years post qualification full time experience (or aggregated equivalent thereof). · 2 years’ full time experience working with adults with disabilities (or aggregated equivalent thereof). · 2 years Management/coordination experience including managing people and staff support and supervision. · Evidence of CPD · Demonstrates knowledge of both individual support and day services · Full clean drivers licence · Annual registration: On appointment, practitioners must maintain live annual registration on the relevant division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann). AND · Confirm annual registration with NMBI to Enable Ireland Desirable Criteria: · Management course commenced or completed · Experience having worked with individuals with behaviours of concern. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Friday 1st August 5pm Interviews to be held the week of the 4th of August. Informal enquiries to Marion Purcell, Adult Services Manager 087-0995286 mpurcell@enableireland.ie A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Maintenance Foreman
HSE Mid West, Acute Services are hiring a Maintenance Foreman. There are currently two permanent whole-time vacancy available. The post holder will initially be based in the Maintenance Department, University Hospital Limerick, but will be required to travel to other Acute sites HSE Mid West as required to fulfil the duties of the post. A panel may be formed as a result of this campaign for HSE Mid West, Acute Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled Informal Enquiries: Name: Mr. Niall Joyce – Group Buildings and Maintenance Manager – Acute Services, HSE Mid West Contact Number: 061 - 482004 / 087 - 1770706 Email: niall.joyce@hse.ie If you are interested in applying for this post, please complete and submit the required application form. Please note CV's will not be accepted/progressed.
Team Member
Join Our Team as a Barista – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? · Full training (no experience needed!) · A clear path to progress – many of our leaders started as Baristas · Ongoing support to help you grow in confidence and skills · A fun, energetic environment where every shift brings something new What We Offer: · Complimentary barista-made coffee on every shift · Employee discounts across all locations · Full training provided – no experience necessary · Opportunities to grow within the company · A fun, friendly, and supportive team environment Make it Yours: This role is based in Ennis Apply today and bring your love for coffee to life!
