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Responsible to: Reporting to the Development Manager on a day-to-day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties: • The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services • The delivery of outreach services through Citizens Information Services and other outlets as required • Follow up work arising from information and/or advocacy sessions with clients. • Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board Citizens Information website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. • To co-operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on jointinitiatives from time to time. • Operation of query management, advocacy case management and data collection/statistical analysis systems • Operation of systems for monitoring and evaluation of the service • Undertaking publicity and promotional initiatives appropriate to the development of the service. • Assisting in any research and/or social policy initiatives appropriate to the development of the service. • Identifying and feeding back to the Citizens Information Board, issues that have social policy implications • Representing the CIS at conferences etc. as decided by the Board or Development Manager. • Such duties (including administrative duties) as may be assigned from time to time by the Development Manager Minimum Education Qualifications and Attainments • Educated to Leaving Certificate standard, or equivalent, with a minimum of one year’s experience of working in an information, advice, or advocacy setting. or • Less formal academic qualifications with a minimum of three years’ experience of working in an information, advice, or advocacy. Essential Knowledge and Experience • An understanding of the issues around the provision of, and access to information, advice and advocacy services. • Working knowledge and understanding of how the social welfare, health and income tax systems operate in general and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, education • Excellent organisational, administrative and IT skills. Desirable Skills, Abilities and Experience • Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. • Strong communication skills, both orally and in writing • Have previous experience in the information or voluntary sector • Proven ability to represent, negotiate and communicate on a client’s behalf • Ability to work on own initiatives and as a member of a team, working effectively within the support and supervision structures operated by the CIS • Ability to interpret and implement organisational policy. Successful Candidate will be • Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services • Have an understanding and knowledge of the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board and knowledge of volunteering, with reference in particular to the distinctive characteristics of an organisation which provides a service to the public through the agency of trained volunteer personnel • Be open to work unsocial hours as may be required from time to time and willing to attend evening and occasional week-ends. Time Off In Lieu (TOIL) arrangements apply in all such circumstances. This is a temporary position, subject to satisfactory completion of a three-month probationary period. The period of probation may be extended at the discretion of the Development Manager/Regional Manager. The successful candidate will be available to work 17.5 hours per week (part time). There may be a requirement to work evenings from time-to-time. Full Time Salary: Scale range of €32,270, €34,623, €37,001, €38,770, €40,483, €42,791, €44,471, €46,162 max, €47,700 (LSI1), €49,234 (LSI2). Salaries pro rata for part time work. Incremental Credit: It is expected, that all new entrants to North Connacht & Ulster Citizens Information Service will be appointed at point one of the salary scale. However, North Connacht & Ulster Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Connacht & Ulster Citizens Information Service Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: • 23 days • 24 days (upon completion of 2 years’ service) • 25 days (upon completion of 5 years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Teacher Of Mathematics
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Teacher Of Foundation Stage
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Teacher Of Special Provision Social Communication Class
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Administrator Booking Officer
background The Sign Language Interpreting Service (SLIS) is an independent body, funded and supported by the Citizens Information Board (CIB), to develop, promote and deliver quality sign language interpreting services to the Deaf community in Ireland, including face to face and remote services . SLIS is working to enhance the availability and quality of sign language interpreting in Ireland in response to the National Disability Inclusion Strategy 2017-2021 and the Irish Sign Language Act 2017. Nature and scope The SLIS Administrator provides administrative support to SLIS services including the referral service, social fund, emergency services, access support service and IRIS (Irish Remote Interpreting Service), as well as general organisational administration. main responsibilities Administration 1. Deal appropriately with all relevant telephone, letter and personal enquiries. 2. Assist in the production of documents and materials. 3. Maintain an efficient records management system and assist in the preparation of administration and management reports. 4. Maintain the office in relation to office supplies, upkeep of equipment, and maintenance of premises. 5. Organise meetings, arranging the venues and necessary facilities, informing participants and taking minutes of meetings as required. 6. Be aware, and on occasion, co-ordinate the diaries of team members as required. Booking and Referral System 7. Manage the day to day operation of the booking and referral system by ensuring the database of interpreters and service users is maintained and interpreters have been correctly allocated to each assignment. 8. Respond in a timely and accurate manner to all booking and referral enquiries. 9. Administer Service Level Agreements with interpreters, as appropriate. 10. Support Deaf citizens to get appropriate access the services through the provision of sign language interpreting. 11. Provide information to service providers on good practice for organising sign language interpreting services. 12. Liaise with interpreters and service users. 13. Liaise with external technical support in relation to the development of the SLIS website and Booking System. General 14. Participate in Performance Management Development System (PMDS) 15. Attend agreed training and development courses to maintain and improve performance including Irish Sign Language, if required. 16. Provide administrative & other supports to the work undertaken by SLIS and its working groups as required. 17. Undertake such other duties as may be agreed from time to time with the Manager, SLIS. Terms of Employment Reports to The SLIS Manager. Location Your place of work will be SLIS, Deaf Village Ireland, Cabra, Dublin 7. Hours Hours of work are 35 hours per week. Flexible working hours may be required on occasion. Time off in lieu may be accumulated with prior agreement with the Manager. Salary The appropriate SLIS Salary scale is €28,330 - €43,280 pro-rata. It is anticipated that new entrants to SLIS will be appointed on the 1st point of the scale. Incremental credit, should it be awarded, will be based on previous relevant experience as set out on the application form and covering letter. Annual Leave This post equates to 23 days per year pro-rata for part time staff, exclusive of public holidays. Superannuation A superannuation scheme is in place. Eligibility criteria apply. Duration Fixed term contract for 4 months, with potential to extend for up to a further 4 months. These arrangements may be subject to change or review at the request of either you, SLIS Manager or the Board of Management. Person Specification · Experience working in an administration role · Excellent organisational and record keeping skills, with strong attention to detail. · Good IT abilities, including Microsoft Outlook, Word, Excel, Skype · Self-starter with ability to work on own initiative and manage own workload effectively. Desirable · Knowledge or experience working with the Deaf community · Competency in Irish Sign Language · Skills or experience working with IT programmes Additional promotional, financial or other administrative experience
Shop Assistant
A Shop Assistant serves customers in a store and assists them with completing their purchases . They also help out in the store by ensuring the smooth running and proper maintenance of the sales floor, under the supervision of a Shop Manager
Team Member
Join Our Team as a Barista – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? · Full training (no experience needed!) · A clear path to progress – many of our leaders started as Baristas · Ongoing support to help you grow in confidence and skills · A fun, energetic environment where every shift brings something new What We Offer: · Complimentary barista-made coffee on every shift · Employee discounts across all locations · Full training provided – no experience necessary · Opportunities to grow within the company · A fun, friendly, and supportive team environment Make it Yours: This role is based in Waterford Retail Park - Free parking avaliable. Apply today and bring your love for coffee to life!
Team Leader
Team Leader / Supervisor – Your journey starts here – and where it goes is up to you. The Role: This is a stepping-stone, not a stopgap. As Team Leader, you’ll build essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether you see yourself running your own store or stepping into a regional role, we’ll help you get there. Why Join Us? · A recognised pathway to Store Manager and beyond · Development and coaching from experienced leaders · A people-first culture where your contribution is noticed · Real responsibility and room to grow What We Offer: · Complimentary barista-made coffee on every shift · Employee discounts across all locations · Ongoing training and development · A chance to progress into management · A vibrant, people-first work culture Make it Yours: This role is based in Lisduggan Shopping Centre - Free on-site parking available. Apply now and take the next step in your hospitality journey!
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community
