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Speech and Language Therapist, Senior (Teiripeoir Urlabhra & Teanga, Sinsearach) Child & Adolescent Mental Health Services (CAMHS) Job Specification & Terms and Conditions Job Title, Grade Code Speech and Language Therapist, Senior (Teirpeoir Urlabhra & Teanga Sinsearach) (Grade Code: 3379) Remuneration The salary scale for the post at 01/03/2025: €63,279-€64,629-€66,021-€67,399-€68,779-€70,231-€71,760-€73,285-€74,509 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Campaign Reference CHW72SLTS25 Closing Date Thursday 14th of August 2025 at 12 noon Proposed Interview Date (s) Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There is currently one permanent whole-time vacancy available in CAHMS Roscommon serving East Galway/South Roscommon. A panel may be formed as a result of this campaign for Speech and Language Therapist, Senior (CAHMS) HSE West and North West (Galway/Mayo/Roscommon) from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name: Alma Collins Speech & Language Therapy Manager Email: alma.collins@hse.ie Phone: 0861453591 Details of Service Child & Adolescent Mental Health Services (CAMHS) are specialist mental health services for children and adolescents aged up to 18 years. It provides assessment and treatment for young people and their families who have reached the threshold for a diagnosis of moderate to severe mental health disorders and require the input of a multi-disciplinary mental health team. The SLT works as a multidisciplinary team member who promotes mental health in line with Vision for Change recommendations. There is currently one permanent whole-time vacancy available in CAHMS Roscommon serving East Galway/South Roscommon. A panel may be formed as a result of this campaign for Speech and Language Therapist, Senior Mental Health Services, HSE West and North West (Galway/Mayo/Roscommon) from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. The service has its own dedicated management structures, with managers for all the disciplines within the service that supports the ongoing overall service development. There is a particular emphasis on workforce planning, training and service quality improvement initiatives. By working together, the HSE Corporate plan seeks to deliver: • A healthier start for children and reduced health inequities • Increased community services and support to live independently in your own home or in the community • Reduced waiting times for diagnostic tests, outpatient appointments, in- patient and day case procedures • Mental health support that aims to keep people well and responds quickly when needed • More person centred support for people with disabilities to live full, independent lives Reporting Relationship The post holder will report to the Speech & Language Therapy Manager. Key Working Relationships The CAMHS Senior SLT will work closely with the SLT Manager, the rest of the SLT team and as an integral member of the CAMHS multi-disciplinary team they are assigned. Purpose of the Post · To provide a high quality, efficient and person-centred speech & language therapy service, in accordance with regulatory requirements and standards of professional practice within the CAMHS context. · To work in collaboration with the CAMHS multidisciplinary team to ensure delivery of a high quality mental health service, in compliance with the CAMHS Operational Guidelines. · Directly support the practice education of student SLTs in CAMHS through the provision of clinical placements Principal Duties and Responsibilities The Speech and Language Therapist Senior will: Professional / Clinical · Be responsible for assessment, diagnosis, planning, implementation and evaluation of treatment / intervention programmes for service users according to professional standards. · Operate within the scope of Speech and Language Therapy practice as per CORU requirements and in accordance with local guidelines. · Carry out other duties as assigned by the Speech and Language Therapist Manager. Education and Training · Participate in mandatory training programmes. · Participate in continuing professional development including in-service training, attending and presenting at conferences / courses relevant to practice, contributing to research etc. as agreed by the Speech and Language Therapist Manager. · Engage in professional clinical supervision with the Speech and Language Therapist Manager. · Engage in peer support with Senior Speech and Language Therapist colleagues. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Manage, participate and play a key role in the practice education of student therapists. Take part in teaching / training / supervision of other Speech and Language Therapy and non-Speech and Language Therapy staff / students and attend practice educator courses as appropriate · Ensure newly qualified therapists have adequate induction and clinical supervision and assist in implementing annual staff development and performance review. Health and Safety · Promote a safe working environment in accordance with Health and Safety legislation. · Be aware of and implement agreed policies, procedures and safe professional practice by adhering to relevant legislation, regulations and standards. · Be aware of risk management issues. Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Document appropriately and report any adverse incidents, near misses, hazards and accidents in accordance with organisational guidelines. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Administrative · Be responsible for the co-ordination and delivery of service in designated area(s). · Review and allocate resources within the designated area, in collaboration with the Speech and Language Therapist Manager and relevant others. · Promote good working practice and uniformity of standards of best practice. · Promote quality by reviewing and evaluating the Speech and Language Therapy service regularly, identifying changing needs and opportunities to improve services, in collaboration with the Speech and Language Therapist Manager and relevant others. · Develop and implement service / business plans, quality initiatives, audits etc. and report on outcomes in collaboration with the Speech and Language Therapist Manager. · Collect and evaluate data about the service user group and demonstrate the achievement of the objectives of the service. · Oversee the upkeep of accurate records in line with best clinical governance, organisational requirements and the Freedom of Information Act, GDPR, and render reports and other information / statistics as required. · Represent the department / team at meetings and conferences as appropriate. · Liaise with the Speech and Language Therapist Manager regarding the needs, interests and views of Speech and Language Therapy staff. · Promote good team working, and a culture that values diversity and respect. · Participate in the management of Speech and Language Therapy stock and equipment in conjunction with the Speech and Language Therapist Manager. · Engage in IT developments as they apply to service user and service administration. · Keep up to date with developments within the organisation and the Irish Health Service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Statutory Registration, Professional Qualifications, Experience, etc (a) Candidates for appointment must: (i) Be registered, or be eligible for registration, as a Speech & Language Therapist by the Speech & Language Therapists Registration Board at CORU. AND (ii) Have 3 years full time (or an aggregate of 3 years full time) post qualification clinical experience. AND (jii) Candidates must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND (iv) Provide proof of Statutory Registration on the Speech & Language Therapist Register maintained by the Speech & Language Therapists Registration Board at CORU before a contract of employment can be issued. 2. Annual registration (i) On appointment, practitioners must maintain annual registration on the Speech & Language Therapists Register maintained by the Speech & Language Therapists Registration Board at CORU. AND (ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character Post Specific Requirements Demonstrate the depth and breadth of your experience as Speech and Language Therapist Senior as relevant to the role Other requirements specific to the post The post holder will need to have appropriate access to transport to fulfil the requirements of the role. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. OR (iii) Suitably qualified, non-resident non-EEA citizens. The HSE welcomes applications from suitably qualified, non-resident, non-EEA citizens and will support successful candidates in their application for a Work Permit, as applicable. Read more about Department of Enterprise, Trade & Employment Work Permits To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge The candidate must demonstrate: Professional Knowledge and Experience · Demonstrate clinical knowledge, clinical reasoning skills and evidence based practice appropriate to carrying out the duties and responsibilities of the role in line with relevant legislation and standards. · Demonstrate an appropriate level of understanding of the Speech and Language Therapy process, the underpinning theory and its application to the role. · Demonstrate evidence of having applied / used appropriate assessment tools and treatments and a knowledge of the implications of outcomes for service users. · Demonstrate the knowledge, abilities and technical skills required to provide safe, efficient and effective service in the area of practice. · Demonstrate a willingness to engage and develop IT skills relevant to the role. Planning and Managing Resources · Demonstrates the ability to plan activities and co-ordinate resources to ensure value for money and maximum benefit for the organisation. · Demonstrates ability to prioritise the most important tasks on an ongoing basis. · Demonstrates flexibility and adaptability in response to workforce demands. · Demonstrate ability to take initiative and to be appropriately self-directed. Managing and Developing (Self and Others) · Demonstrates ability to lead by example and adapts leadership style to suit the demands of the situation and the people involved. · Demonstrate an ability to manage and develop self and others in a busy working environment. · Demonstrate the ability to work independently as well as part of a team, collaborates well with others. · Demonstrates the ability to react constructively to setbacks and to both give direction / feedback, and take direction / feedback, from others. · Demonstrates a commitment to continuous professional development and knowledge sharing. Commitment to providing a Quality Service · Demonstrate a commitment to and the ability to lead on the delivery of a high quality, person centred service. · Demonstrates innovation in the provision of person-centred care and in overcoming resource limitations. · Ensures that all service users are treated with dignity and respect and ensures that the welfare of the service user is a key consideration at all times. · Works at an operational level to build alliances and learn how to best position service delivery to meet the needs of its service users. · Is open to change and supports the implementation of change. Evaluating Information and Judging Situations · Demonstrate the ability to evaluate information and make effective decisions in relation to service user care. · Explains the rationale behind decisions confidently when faced with opposing or competing demands. Is objective but also aware of sensitivities in their approach. · Regularly quantifies and evaluates activities against service plans and takes timely action to correct potential difficulties. Recognises how service constraints impact on service delivery. Communications and Interpersonal Skills · Displays effective communication skills (verbal and written). · Tailors the communication method and the message to match the needs of the audience; demonstrates active listening skills. · Demonstrates effective interpersonal skills including the ability to collaborate in partnership with others. · Demonstrates sensitivity, diplomacy and tact when dealing with others; is patient and tolerant when dealing with conflict situations. · Demonstrates strong negotiation skills; remains firm but flexible when putting forward a point of view. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Speech and Language Therapist, Senior Teiripeoir Urlabhra & Teanga, Sinsearach Terms and Conditions of Employment Tenure The current vacancy available is permanent and whole time The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
Health And Safety Manager
Post: Health and Safety Manager Base Location: Horizon House – 18 O’Neill Road, Newtownabbey (with travel across all sites as required) Salary Range: £35,394 to £44,653 per annum pro rata Contract: Permanent Hours: 25 hours per week Interview Date: Interviews will take place during week commencing 1st September 2025. Job Role: To support and develop a strong Health and Safety focused culture to the NI Hospice. The postholder will also identify, assess and minimise risk across the organisation and work with the management teams to improve existing current health and safety systems and processes. The post holder will further be accountable for all measurement, management and implementation of NI Hospice Health and Safety policies and procedures. What we offer: Attractive Terms & Conditions apply including:- For further information, please refer to the Job Description and Specification below. If you have any queries, please contact a member of the People & Development Team via email to hr@nihospice.org or phone 02890 781836. The closing date for applications is Friday 15th August 2025 at 4.00 pm (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered). For guidance on how to apply using our online application platform GetGot, or troubleshooting any potential issues, please refer to the following link: GetGot FAQ's Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org. “We are an equal opportunities employer and we welcome applications from all suitably qualified persons”
Service Manager
Overall Purpose of the Job To assist with the effective management and the delivery of the Bryson Care Domiciliary Care service in accordance with agreed aims and objectives, best practice principles, and statutory and regulatory requirements. Specific Responsibilities To assist with the management of the day-to-day operations of the service and deputise for the Registered Manager in their absence to meet the regulatory requirements of the Regulation and Quality Improvement Authority and the Northern Ireland Social Care Council. To accept and process referrals based on the eligibility criteria for the service and allocate work to Care Workers. To provide all relevant information to new service users and arrange initial visits to service user homes. To contribute to the ongoing assessment and review of need of each service user in conjunction with the service user, relevant professional, and where appropriate the service user’s family/carers, and develop a person-centred care/support plan. To manage the completion of risk assessments for and with service users. To assist with the development and management of rotas and deploy staff efficiently and effectively to ensure that the service user receives the level of care and support appropriate to their individual needs. To participate in the out-of-hours on-call support to Care Workers on a rota basis. To work in partnership with statutory professionals and funding agencies and attend operational management meetings as and when required. To implement Improvement Plans and ensure that a culture of continuous improvement in the delivery of the service is sustained. To ensure compliance with all relevant care standards and maintain quality control systems. To participate in the recruitment, selection, induction, training, mentoring, and coaching of staff. To carry out effective supervision with staff and ensure that reviews of performance are completed. To promote the development of effective teamwork by establishing good communication systems including regular team meetings. To implement the organisation’s performance management system to include individual and team discipline, target setting, and work prioritisation. To adhere to and implement all Organisational Policies and Procedures to include all HR and Health & Safety Policies. To maintain clear, accurate, and timely written reports and records. To actively participate in supervision and appraisal with Line Manager. To undertake and participate positively in mandatory and appropriate training and take ownership for continuous professional development. To assist in the management and monitoring of resources and expenditure within agreed budgets. To maintain effective systems relating to the running of the service to include sending emails, reports, and inputting data to a computerised system and completing computerised reports. To work within the Vision, Mission & Values of the Organisation in all aspects of the work and be responsible for the demonstration of these in the course of daily work. To undertake any reasonable area of work as required by the Registered Manager in line with the job responsibilities. Terms and Conditions Vision, Mission & Values Candidate must be able to respect the vision and mission and work within the values of Bryson Care.
Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are looking for an experienced Cleaning Operatives to join our team at Clanmil Housing, Holywood. Day to day you will be responsible for the cleaning and servicing of your area, as allocated by the Line Manager to the required standard. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Catering Assistant
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at City of Derry Airport, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Chef
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef to join our team based at the City of Derry Airport. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Store Yard Person
Job summary With 17 branches, a strong on-line trading platform and centralised warehousing and distribution facilities Fane Valley Stores is Northern Irelands leading supplier of animal health and agricultural products to farmers and the rural community. Our aim is to exceed the expectations of our customers.We are currently recruiting for a Store Yard Person to join the team based at our Armagh Store. The Role: In return, the company offers an attractive rate of pay and benefits package which includes Healthcare Plan for employees and their children under 18, Company Pension & Life Assurance, Health & Well-Being strategy which incorporates a range of on-going initiatives and programmes.
Security Personnel
We are looking for security personnel to join our team in Lisburn. Responsibilities will include operating a Site Access Control System, recording of all vehicles and personnel entering and leaving the site. Hours of work are as per a shift rota. If you require further information please contact us on 02892 620200 or via our email address hr@prmgroup.co.uk We are an Equal Opportunities Employer.
Senior Software Engineer
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. We have exciting new career opportunity for a Senior Software Engineer within our R&D engineering team. Location: Randox Science Park (30 Randalstown Road, Antrim, BT41 4LF). Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week across 4 days, with hybrid option of one day at home. What does this role involve? The key function of this role is the design and development of new diagnostic platforms and the continuous improvement of existing platforms, including systems to support Randox internal departments:
Customer Support Advisor
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Customer Support Advisors at our HQ on the Diamond Road, just outside Crumlin. Location: Randox Laboratories Ltd., 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, alternating between 2 shift patterns. Shift 1 - Monday to Friday from 08.20 to 17.00. Shift 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does this role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. This is a varied role that may also include the following responsibilities: • Respond to customer enquiries promptly via phone, email, or live chat. • Troubleshoot customer issues related to orders, account status, and relevant concerns. • Deliver exceptional customer service by addressing queries effectively. • Provide essential support for clients whilst identifying potential sales opportunities. • Assisting with sales by providing information about new and existing products. • Processing payments. • Analysing customer queries and trends. • Performing assigned administrative duties. • Collaborating with other team members and internal departments. Who can apply? This role would suit an individual who is passionate about both sales and customer service. Essential criteria: • Excellent verbal and written communication skills. • Currently hold the right to work in the UK. • Excellent customer service skills. Desirable: • Previous experience in a similar role. • Experience in a customer facing environment. • Experience working in a busy environment. • Experience dealing with customers via email and phone. • Previous sales experience. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.