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Sort by: relevance | dateReceptionist
KEY PURPOSE OF THE JOB: The postholder will be at the forefront of customer services, dealing with the public at the reception desk and by telephone. The duties will also include operating a computerised booking and cash system, selling tickets, issuing receipts, maintaining information databases, and directing conference delegates and other users. The post holder will assume other delegated duties relevant to the post, reasonably assigned by the Senior Retail and Administration Co-ordinator, including participation in the interchange of duties and location to cover annual leave and other absences. KEY DUTIES AND RESPONSIBILITIES Provision of a full range of receptionist services, including dealing with the public in person, by telephone, and by email in accordance with the Council’s Customer Care standards. Processing incoming and outgoing mail. Operation of the switchboard, ensuring calls are correctly diverted and messages received are promptly delivered. Operation of a computerised booking and cash system, including recording, monitoring, and reporting to management all relevant information in relation to bookings and usage. Reconciliation of cash and processing lodgements in accordance with Council procedures. Promotion of stock, stock control, and merchandising. Promotion of Council services and special events, and assisting at events as required. Provision of clerical and administrative support, including word processing, filing, and maintenance of records. Ensure all Health and Safety legislation, published relevant guidelines, and Council Health and Safety policies and procedures are complied with in relation to the services and activities within the facility, to provide a safe environment for employees and contractors. To undertake general clerical duties to provide support across the Centre Management Section, appropriate to the level of the post. Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. The hours worked will be based on a shift pattern dictated by operational need. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. Qualifications and Experience It is essential that applicants have a minimum of: QUALIFICATIONS 1.1 – Five GCSE passes at grades A to C, NVQ Level 2 in Administration, or equivalent. EXPERIENCE 1.2 – A minimum of one year of experience in a customer service environment or receptionist post. Where applicants do not hold the qualifications as outlined in 1.1, they must demonstrate a minimum of three years of experience as outlined in 1.2 above. Technical Competencies and Skills
HR Advisor
PURPOSE OF THE JOB The postholder will play a key role in delivering a high-quality, efficient and legally compliant recruitment and resourcing service across the College by supporting the Senior HR Advisor in the planning, coordination and delivery of all aspects of recruitment and selection. The role will act as the main operational lead for recruitment activity, providing professional HR advice and guidance to managers, and contributing to workforce planning and continuous improvement of resourcing processes. The postholder will ensure that all responsibilities are carried out in a timely and effective manner and that general confidentiality is maintained in all areas relating to the work of the College. MAIN DUTIES AND RESPONSIBILITIES 1. Resourcing and Recruitment 1.1 Support the Senior HR Advisor in delivering the annual Resourcing Plan, ensuring timely and effective recruitment to teaching, support and management posts. 1.2 Act as the primary point of contact for managers on recruitment and selection matters, providing advice on role design, job descriptions, job evaluation, advertising strategies and selection methods. 1.3 Coordinate end-to-end recruitment processes, including vacancy approval, advertising, shortlisting, interviews, pre-employment checks and issuing offers of employment. 1.4 Ensure all recruitment activity complies with relevant employment legislation, equality legislation, safeguarding requirements and College policies and procedures. 1.5 Prepare and review recruitment documentation, including job descriptions, person specifications, adverts, interview packs and appointment papers. 1.6 Support the administration and governance of selection panels, providing advice on best practice and fair selection. 1.7 Provide accurate, consistent and timely HR advice on recruitment-related queries, including fixed-term contracts, casual appointments and redeployment where applicable. 1.8 Support senior HR colleagues with complex or high-volume recruitment exercises. 1.9 Support safer recruitment practices, including appropriate vetting, access checks and record keeping. 2. Human Resources Responsibilities 2.1 Provide specialist advice, knowledge and support to managers in relation to the effective application of HR policies, procedures, terms and conditions, local Trade Union agreements and employment law. 2.2 Provide advice and guidance on the effective implementation of current terms and conditions of employment, including any variations to contracts, and ensure that these are implemented in accordance with legal requirements and best practice. 2.3 Co-ordinate information for salaries and payroll in an accurate, timely and effective manner. 2.4 Provide advice, guidance and implement Human Resource processes such as the application of Incremental Credit, Threshold, Associate Lecturer status and Job Evaluation. 2.5 Co-ordinate Access NI processes within the College for staff. 2.6 Work in partnership with managers to identify organisational and workforce development priorities. Contribute to the annual training needs analysis review for the College and work with the team to deliver development activities as appropriate. Deliver training as required. 2.7 Contribute to and support Employee Engagement initiatives across the College. 2.8 Support the Senior HR Advisor regarding employee relations concerns and provide advice and guidance in relation to discipline, grievance, dignity and respect at work and other employee related matters. Participate in grievance and disciplinary meetings as required. Support investigation processes as required. 2.9 Support consultation and engagement arrangements with Trade Unions, including attendance and minute taking at Trade Union meetings as required. 2.10 Monitor and review the effectiveness of College-wide policies, procedures and practices and provide recommendations for change. Update policy review timetable and schedule reviews as required. 2.11 Facilitate and contribute to the development and review of HR policies, procedures and practices in accordance with legal and best practice guidance. 2.12 Proactively engage with line managers to improve the operational performance of their departments or service areas. Support managers to ensure agreed plans are actioned in relation to probationary review, staff development and performance management, including appraisal. 3. Management Responsibilities 3.1 Co-ordinate, develop and ensure all HR systems are maintained and up to date, including Jane systems and GetGot. 3.2 Compile, collate and produce reports and statistics as required by the Head of Human Resources, management committees and external agencies, including reporting on key performance indicators. 3.3 Work as part of a team to ensure co-ordination and consistency of advice and practices between all HR processes through regular liaison and exchange of ideas and best practice. 3.4 At all times, ensure that legislation and statutory requirements are adhered to. 3.5 Attend and represent the Head of Human Resources at events and meetings as required. 4. General 4.1 Comply with and actively promote College policies and procedures on all aspects of equality. 4.2 Ensure full compliance with Health and Safety requirements and legislation in accordance with College policies and procedures. 4.3 Ensure full compliance with the College’s quality assurance systems and procedures in accordance with College policies and procedures. 4.4 Undertake any other duties as required by the College’s Principal and Chief Executive or persons carrying his delegated authority. The list of duties is not exhaustive. The postholder will be expected to undertake other relevant duties in order to meet any changing operational requirements. TERMS AND CONDITIONS Terms and conditions of employment are those as laid down by the Non-Teaching Negotiating Committee for Further Education in Northern Ireland and will include locally agreed terms and conditions. Salary Scale Band 6 Scale Column Point 27, £38,220 to Point 30, £40,777 per annum. New appointments will normally be placed on the first point of the scale. Hours of Work The hours of work will not normally be less than 36 per week. The hours of duty, which may be on any of the College sites, will be such as laid down to meet the needs of the College and may include periods of duty after, as well as before, 5.00 pm on any Monday to Friday. Annual Leave Entitlement Entitlement to annual leave is 24 days in a full holiday year in addition to 12 public and extra statutory holidays. Entitlement to leave in the first year of employment is pro rata to the number of months completed. Pension Scheme There is an Occupational Pension Scheme relating to employment with the College. Further details will be provided on appointment. Other Employment No other employment should be entered into during the period of employment with the North West Regional College. No employment by or in the service of another person or body should be undertaken except with express approval of the Principal and Chief Executive. Each aspect of the criteria indicated below should be addressed in full on your application form on the Shortlisting Tabs. Your application will be shortlisted solely on the basis of the information provided by you in this section of the form. Failure to provide sufficient details will result in you not being shortlisted. ESSENTIAL CRITERIA Applicants must, at the closing date for receipt of application forms: Criteria 1 Have at least a Level 5 qualification in a relevant subject such as Human Resources, Business Studies or Leadership and Management. Criteria 2 Demonstrate on the application form, by providing personal and specific examples, at least 2 years experience in the following areas: • Providing advice and information to line managers on the recruitment process • Experience of the end-to-end recruitment process • Experience of drafting and reviewing job descriptions and specifications, advertising posts and shortlisting • Experience of advising managers on the selection process Applicants should note that the above criteria are the minimum requirements only and may be enhanced at the discretion of the shortlisting panel. DESIRABLE CRITERIA Criteria 3 Be a full, current professional member of the Chartered Institute of Personnel and Development (CIPD), i.e. Associate, Chartered or Fellow. The qualifications referred to above must be recognised and approved by the Department for the Economy (DfE). Applicants with a disability who meet all the essential criteria for the post will automatically be offered an interview.
Night Support Worker
Support Worker – Nights Location : Riverside Place, 191-193 Donaghadee Road, Bangor, Co Down BT20 4RY Salary: £14,019.2 per annum (£13.48 per hour) Contract: Permanent Work hours: 20 hours per week – Every Thursday and Saturday nights, 9.45pm - 7.45am Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Riverside Place provides supported housing to vulnerable young people aged 16-21 years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Customer Advisor
JOB PURPOSE Committing to the one-team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Customer Advisor, you will deliver an excellent customer experience. You will engage positively with customers, understanding and meeting their needs as appropriate. MAIN DUTIES AND RESPONSIBILITIES Meet and greet customers and potential customers (face to face in the Reception area, by phone or by digital media) and provide them with the information and services needed to allow them to participate in their desired activity. Deal with all customer enquiries and concerns, escalating to other team members as appropriate. Operate the Front of House software and maintain information databases. Process bookings, memberships and transactions, including shop sales. Monitor entry and exit through the access control system. Process financial transactions, including all payments, cash handling and reconciliations. Prepare lodgements for the receipt of monies for sales and services, ensuring correct cost code is allocated to each transaction before forwarding to the bank. Using the Council’s financial system, raise invoices for debtors for supply of goods and services. Raise purchase orders, mark goods received and process all invoices in line with the Council’s Financial Regulations, Procurement and other relevant policies and procedures. Manage the facility’s digital and social media communications in order to maximise customer engagement. Organise customer information sources, for example leaflets and TV displays. Undertake facility tours. Promote and/or sell all products and activities within the Leisure Services portfolio. Remain fully conversant with all emergency procedures and take part, as trained and directed, in emergency situations. Assist the Administrative Assistant, as required. (Golf and Ski specific) Support the Outdoor Pursuits Instructors by: • Issuing participants with appropriate and safe equipment • Individually measuring each customer and calculating ski DIN settings • Setting skis individually to meet the customers’ measurements and DIN settings Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the facility. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and Training • 5 GCSEs (Grades A to C) or equivalent or comparable, including English Language and Mathematics Experience • One year’s experience within a customer service environment, to include each of the following: ▪ Cash handling and reconciliation ▪ Dealing with the public both face to face and by telephone ▪ Use of Microsoft applications, including Word and Excel Key Skills, Knowledge and Attributes • Excellent oral and written communication skills • Ability to achieve positive results through influencing skills • Ability to handle sensitive or difficult situations appropriately • Ability to work within a team • Ability to work on own initiative but within established procedures and guidelines • Understanding of health and safety requirements • Flexible approach to work demands Working Arrangements and Flexibility Post 1: 24.25 hours per week, see rota attached Post 2: 22.75 hours per week, see rota attached Weekend, evening and early morning working will be required, given the operational hours of the centre. The post holder will also be required to work public holidays and additional hours as required to facilitate the needs of the service.
Teacher
See attached job advert NB: Temporary Full Time (2 posts)
Food Safety And Quality Placement, Contract Year
Genesis Bakery has been crafting high-quality, artisanal baked goods since 1968. With an annual turnover exceeding £20 million and a team of over 200 employees, our products are available in more than 500 stores across Northern Ireland. We also supply a wide range of breads and cakes to some of the UK’s most prestigious retailers. Are you passionate about quality and keen to make a real impact in a fast-paced food production environment? We’re looking for a detail-driven and proactive individual to join our team, where every day brings variety and purpose. From conducting floor audits and calibration checks to coordinating taste panels and supporting product development, this role is at the heart of ensuring our bakery products meet the highest standards. If you thrive on organisation, collaboration, and continuous improvement, we’d love to hear from you! Essential Criteria: How To Apply To apply for this role, please complete the application form or email HR@genesisbakery.co.uk to submit your CV or request additional information Please see the attached job description and person specification for additional information. Closing date for all applications: 9th April 2026 at 5.00pm. Genesis is an Equal Opportunities Employer.
ILBF Officer
ILBF Officer – Maternity Cover Location: Belfast, Northern Ireland (Hybrid Working: 3 days in office, 2 days remote) Salary: SO Grade (£37,694) Hours : Full-time, 37 hours per week Duration : 9-12 months (Maternity Cover) Make an impact on Irish‑language broadcasting in Northern Ireland Northern Ireland Screen is seeking an organised, motivated and detail‑driven ILBF Officer to support the delivery of the Irish Language Broadcast Fund (ILBF). This role is ideal for someone passionate about Irish‑language media and keen to support the development of the production sector. Key responsibilities include: Why apply? This is a fantastic opportunity to contribute to the development of Northern Ireland’s screen sector while supporting a valued cultural initiative. How to apply: To apply, please complete the online application form via GETGOT. If you are unable to access the online form, you can request a manual application form by emailing HR@northernirelandscreen.co.uk with the job title and reference number. Important Notice: Late applications will not be considered, even if delayed due to technical issues. It is the responsibility of the candidate to ensure all required information is submitted on time. Equal Opportunities: Northern Ireland Screen is an equal opportunities employer. We welcome applications from all individuals regardless of background and particularly encourage applications from those with lived experience in the interactive and screen sectors.
Dental Nurse
We have an exciting opportunity for a Qualified Part-Time Dental Nurse to be part of our family run group of Practices and to join our team in Lurgan, on a temporary basis to cover a period of maternity. The successful applicant will work 16 hours per week from 8:30-5:30pm on Tuesdays and Thurdays. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Portstewart. There is an established list available which includes a number of private patients. Denplan is offered at this practice. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
Applications Administrator
Applications Administrator – (Job Ref: 26N/APAD) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for an Applications Administrator , within our Applications/Technical Support Team. What does the Technical Support team do? Our technical support team sits within our customer services department and supports a large network of both internal and external customers. With expertise on Randox’s range of quality control material, reagents and clinical chemistry analysers, along with bespoke interlaboratory data management software, the team is the front line of aid for our end users globally. Location : 30 Randalstown Road, Antrim, BT41 4LF. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 8am to 5.40pm, Monday to Thursday and 8am to 12.10pm on a Friday. What does this role involve? This role is responsible for the day to day administration within the Applications Department. Full training will be provided on what we do within the department. Key duties of the role include: • The preparation and updating of Instructions For Use (IFU) and Instructions for Specific Applications (ISA) documents in accordance to company procedures. • Responding to requests for IFU and ISA documents. • Updating IFU translations in line with the English IFU in accordance to company procedures. • Updating Randox staff and distributors with any new/revised IFU or ISA documents. • Printing Instrument Manuals for Randox staff. • Preparation of Quality Control Serum sheets in accordance to company procedures. • Preparation of batch files for different products. • General administrative duties within the Applications Department. Who can apply? Essential criteria: • GCSE or equivalent in English language and Maths. • Proficient in the use of Microsoft packages such as Excel, Outlook and Word. • Strong English communication skills, both written and verbal. • Strong organisational skills and attention to detail. • Currently hold the right to work in the United Kingdom, without visa sponsorship. Desirable: • Previous experience in an administration role. • Previous experience working to deadlines. How to Apply Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (fast process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants
