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Sort by: relevance | dateUhwsmrol Staff Midwife
*** PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED*** Professional Responsibilities The Staff Midwife will: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Information Officer
Responsible to: Reporting to the Development Manager on a day to day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties: The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services. The delivery of outreach services through Citizens Information Services and other outlets as required. Follow up work arising from information and or advocacy sessions with clients. Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board Citizens Information website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. To co operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on joint initiatives from time to time. Operation of query management, advocacy case management and data collection or statistical analysis systems. Operation of systems for monitoring and evaluation of the service. Undertaking publicity and promotional initiatives appropriate to the development of the service. Assisting in any research and or social policy initiatives appropriate to the development of the service. Identifying and feeding back to the Citizens Information Board issues that have social policy implications. Representing the CIS at conferences and similar events as decided by the Board or Development Manager. Such duties including administrative duties as may be assigned from time to time by the Development Manager. Minimum Education Qualifications and Attainments: Educated to Leaving Certificate standard, or equivalent, with a minimum of one year experience of working in an information, advice, or advocacy setting. or Less formal academic qualifications with a minimum of three years experience of working in an information, advice, or advocacy setting. Essential Knowledge and Experience: An understanding of the issues around the provision of, and access to information, advice and advocacy services. Working knowledge and understanding of how the social welfare, health and income tax systems operate in general and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, education. Excellent organisational, administrative and IT skills. Desirable Skills, Abilities and Experience: Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. Strong communication skills, both orally and in writing. Previous experience in the information or voluntary sector. Proven ability to represent, negotiate and communicate on a client’s behalf. Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by the CIS. Ability to interpret and implement organisational policy. Successful Candidate will be: Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services. Have an understanding and knowledge of the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board and knowledge of volunteering, with reference in particular to the distinctive characteristics of an organisation which provides a service to the public through the agency of trained volunteer personnel. Be open to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekends. Time Off In Lieu arrangements apply in all such circumstances. This is a permanent position, subject to satisfactory completion of a six month probationary period. The period of probation may be extended at the discretion of the Development Manager or Regional Manager. The successful candidate will be available to work 17.5 hours per week part time. There may be a requirement to work evenings from time to time. Salary Scale: range of €34,672, €37,201, €39,755, €41,656, €43,497, €45,977, €47,781, €49,599 maximum, €51,251 LSI1, €52,900 LSI2. Salaries pro rata for part time work. Incremental Credit: It is expected that all new entrants to North Munster CIS will be appointed at point one of the salary scale. However, North Munster CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Munster CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution 5 percent of salary, employer contribution 7 percent of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age currently 66. Annual Leave: Calculated on a pro rata basis for part year service as follows: 23 days 24 days upon completion of 2 years service 25 days upon completion of 5 years service Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Development Manager
Responsible to: The Regional Manager of South Connacht Citizens Information Service CIS Purpose of the job: To be responsible for the management and development of service delivery within a specified service area of the South Connacht Citizens Information Service region, and to contribute to the development, leadership and management of the service as part of the Regional Management Team. Main Duties: Be responsible for the development and delivery of service of the assigned service area, in line with the company’s strategy, action plan and the Citizens Information Board guidelines for the provision of Citizens Information Services. To contribute to the development and implementation of a regional strategy for the provision of quality information, advice, and advocacy services. Management of Service Delivery Manage and develop the provision of information and advice services within the service area. Manage and develop the provision of advocacy services within the service area, with the support and assistance of the Advocacy Support Worker and other approved advocacy supports. Identify, manage and promote outreach services and other information related activities within the service area, in line with the company’s regional strategy and available resources. Leadership, Management and Team Development Lead, manage and motivate a team of paid and unpaid staff including volunteers and scheme workers, in conjunction with relevant stakeholders within the service area in the effective provision of information, advice and advocacy services. Responsible for identifying ongoing training, development and support needs of staff and address these through local, regional, and national training provisions. Actively participate within the regional performance management development system PMDS process, ensuring that this process is implemented with all paid staff reporting directly to this position. Quality Control Responsible for the implementation of approved quality control mechanisms to ensure accuracy and consistency of information and advice provision within the service area. Manage and actively monitor the accurate and timely electronic recording of CIS outputs in line with relevant data recording and case management requirements. Contribute to the development and operation of systems for monitoring and evaluating outputs of the CIS region within relevant guidelines, and responsibility for managing the implementation of same within the service area. Ensure compliance with data protection legislation and instil good practice among staff in this regard. Highlight issues of concern regarding accessibility to CIS services to the Regional Manager. Implement referral pathways both inter and cross regionally to support client access to appropriate level of service provision. Support the coordination of referrals to other services and collaborate with other CIB funded services to support clients. Administration Responsible for the effective management of recording and reporting on information, advice, and advocacy activity within the service area, including the reporting of social policy issues to the Citizens Information Board. Responsible for planning, managing and delivering timely and relevant service reports as required. Manage service area or project budgets as assigned by the Regional Manager from time to time. Ensure the implementation of the provided financial system within national and regional financial control and budgetary guidelines. Attend meetings and provide annual and other reports or submissions as required. HR Ensure compliance with employment legislation and with agreed HR policies and procedures as provided for within the CIS Staff Handbook. Maintain service area HR files and provide HR reports to the Regional Manager. Responsible for managing or supporting the recruitment of paid staff as agreed with the Regional Manager and in line with the company’s regional staffing strategy and CIS HR policies and procedures. Promoting CIS Undertake publicity and research initiatives appropriate to the development of the service at the service area level within CIB Financial Controls and procurement requirements. Contribute to and support regional publicity and research initiatives in conjunction with the Regional Management Team. Contribute to and support the development and implementation of a regional communications strategy in conjunction with the Regional Management Team. Contribute to and support the development and implementation of an outreach strategy in conjunction with the Regional Management Team. Develop, manage and consolidate effective relationships with key stakeholders both locally and regionally, and undertake outreach and other service related activities, as required. Contributing to CIS Regional and National Development Work collaboratively as part of the Regional Management Team to implement the organisation’s Strategic Plan. Contribute towards the development of policy and strategy at a national level in conjunction with the CIS Regional Manager. Support the Regional Manager on projects, innovations and developments within the organisation, and in the strategic planning for the service. Facilities Management Oversee the effective maintenance and management of CIC premises in the specified service area. Act as key liaison for all ICT issues and developments in the specified service area in liaison with CIB IT Support and the Regional Manager. Where appropriate, identify new premises opportunities, relocation or renovation projects and make recommendations to the Regional Manager for progressing such initiatives. Project manage approved projects in consultation with the Regional Manager and other approved project partners. Health and Safety Ensure the regional health and safety plan is implemented within the service area and follow all reporting guidelines regarding incidents or accidents at work. Participate in health and safety teams and initiatives within the region. Other Responsibilities The Development Manager will also be required to perform other duties appropriate to the role from time to time. Be open to working unsocial hours as may be required from time to time and willingness to attend evening and occasional weekend events. Time Off In Lieu arrangements apply in all such circumstances. Person Specification Essential Qualifications A relevant third level qualification social sciences, humanities, law, HR, management Level 8 on the NFQ framework and Minimum of 3 years experience in a managerial role in a similar environment or Less formal qualifications will be considered if candidates can demonstrate significant managerial experience minimum 5 years in a similar work environment Desirable Qualifications Management qualification Information, advice, advocacy qualification Essential knowledge and experience Significant experience in managing and or delivering a complex service as relevant to this role minimum 3 years Operational experience in managing and delivering change in a complex environment as relevant to this role Experience of managing a team Extensive knowledge of rights, entitlements and social policy issues relevant to CIS Excellent interpersonal and communication skills Excellent standard of written English, report writing and evaluation skills Excellent IT and service data or case management software skills Experience of and commitment to capacity building among staff and organisations Strong leadership skills with a track record of innovation and implementing organisational improvements High degree of personal integrity Knowledge of and experience in coaching, mentoring and or staff training Ability to monitor and evaluate quality of service outputs and outcomes Experience of managing and motivating others and supervising professional practice A deep understanding of the needs of people with disabilities, of marginalised groups, persons in vulnerable situations, and the barriers experienced in accessing services Excellent judgement, with flexibility and problem solving abilities Experience in oral presentations and public speaking Knowledge and understanding of data protection obligations Desirable skills, abilities and experience Knowledge of community development Experience in project management Experience in delivering information, advice and advocacy, including representative advocacy services to the public and collaborative practice with other agencies Flexibility of approach and innovative thinking towards project or strategic work Networking skills Experience in facilities management Experience in health and safety management Core and special aptitudes, and skills Effective interpersonal and communication skills Ability to work as part of a management structure Management and delivery of results Leadership and management skills Analysis and decision making skills Administration, organisational and IT skills This is a temporary, part time position, subject to satisfactory completion of a six month probationary period. The period of probation may be extended at the discretion of the Regional Manager. The successful candidate will be available to work 17.5 hours per week. There may be a requirement to work evenings from time to time. Salary: Scale range of €51,249, €52,897, €54,547, €56,197, €56,819, €58,499, €61,648, €63,078, €64,812, €66,361 maximum, €67,295 LSI1, €68,228 LSI2. Salaries calculated on a pro rata basis for part time staff. Incremental Credit: It is expected that all new entrants to South Connacht CIS will be appointed at point one of the salary scale. However, South Connacht CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Connacht CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution minimum 5 percent of salary, employer contribution 7 percent of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age currently 66.
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 100070 Vacancy Type : Permanent Post Date : 20-Apr-2026 Close Date : 04-May-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing best in class customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a Permanent role, based in Blackrock (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Retail Associate
At Three, our Retail Associates create exceptional customer experiences while contributing to a positive, supportive, and high‑performing store environment. We live our values every day: Be One Team, Be Kind, Be Customer Focused, Be Brave . What You’ll Do Be Customer Focused There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Deputy Store Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see what we’re all about. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Care Assistant
Location: Drumcooley, Bray Hours: Relief Part Time 23hrs per month Contract: Permanent Salary: HSE Scale 6482 Drumcooley is a residential service based in Bray , supporting two female residents on a 2:1 staffing basis . The individuals supported in this home enjoy rich, fulfilling lives and are actively engaged in their local community. We are seeking a committed and compassionate Social Care Worker to join a supportive team and contribute to high‑quality, person‑centred care. You will work alongside an experienced team of Social Care Workers and Care Assistants , across both full‑time and part‑time roles, supporting residents to maintain independence, choice, and community inclusion. Working hours will be variable including day shifts, sleepovers, weekends, and unsociable hours. Key Responsibilities: · To facilitate and implement a person-centered approach for our clients appropriate to their wishes and goals · To promote and protect the rights of people in a manner that respects their dignity, their right to make choices and their privacy · To actively seek new interests and opportunities for people to develop meaningful roles in their communities · To ensure the overall wellbeing of clients in all areas of their lives including health and personal care · To assist in the teaching of life skills in cooking, budgeting, cleaning & building confidence Requirements: Applicants must hold a minimum of Major QQI level 5 in healthcare or foreign equivalent (validated by QQI) Applicants must have : · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the HIQA standards and relevant legislation · Hold a full driving licence and have access to a car · Post qualification experience of working with adults with intellectual disability is desirable · A legal right to work in Ireland
Catering Assistant
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at SRC Lonsdale, Armagh. This is a great opportunity to join a world leading facilities management company. Working Pattern: Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Multi-task Attendant, Community Healthcare Area, Extended
The role of the Multitask Attendant (MTA) is to work as part of a team in the delivery of high quality, person centred direct and indirect care to patients/ residents/ service users, under the direction of qualified nursing/other designated officer. To provide direct and indirect day-to-day care for residents. Support the provision of a high quality, hygienic and customer focused service including: • Assisting Nurses and healthcare staff in caring for residents. • Use a person-centred approach to high quality resident care. • Provide high standards in housekeeping, catering, laundry, portering or general duties as assigned. • Promote service user choice and independence. • Complete the relevant documentation as required as part of the role. • Adhere to HSE policies and procedures Please ensure you download, save and read the Job Specification, Candidate Information Document & Application Form. All of these documents are located at the bottom of this advertisement. We strongly recommend that you read the Job Specification associated with post before completing your application form. For any technical issues with uploading the application form please contact Liam.Murphy4@hse.ie
Refer A Friend | General Referral
Refer a Friend! Thank you for expressing an interest in working for Almac! Almac’s people are our core asset – without good people onboard, we cannot deliver for our customers or on our mission to advance human health. Recruiting and retaining the best talent, across all job roles, is key to achieving continued growth and to ensuring that Almac maintains its position as an industry leader. We aim to recruit the best talent to take our business forward and you can help us achieve our goal! The scheme is open to all our UK and ROI locations . If you are successfully hired for any position within Almac after being referred you will receive a £500/€600 reward* It is an easy and straightforward process - all you need to do is upload your CV via the 'Apply Now' button below, and you will be registered as a referred candidate. If you see a live vacancy that you are interested in, we encourage you to apply directly and if successful you will be processed as a referral candidate. It’s as easy as 1-2-3! *Terms & conditions apply. You must be referred by a current Almac employee. Referred candidates cannot be current or former employees of Almac, regardless of the dates or tenure of previous employment. Referred candidates cannot have been employed in the period immediately preceding this recruitment exercise as a non-employed worker or contractors. Both the referring employee and the referred candidate must be in current employment with Almac, have passed probation and must not be under notice to leave employment at the time of payment. A referral will not always guarantee that the Talent Acquisition team will be in contact with a candidate as the scheme is dependent on open roles available within a 6 month period, nor will a referral guarantee that an appointment will be made. Referral applications must of been made after the Scheme was launched (07 June 2023).
