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Sort by: relevance | dateCustomer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 096788 Vacancy Type : Permanent Post Date : 14-Jun-2025 Close Date : 28-Jun-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing `best in class¿ customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving environment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a permanent role based in Blackrock Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Store Manager
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this. As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focusing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Manager
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this. As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focusing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Assistant
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Team Leader
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. The Ideal Candidate CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Electrical and Allied Distributions, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: • 2 hours, flexible hours and days to be agreed at interview Rewards: • 28 days’ paid holidays (pro rata) • Employee Assistance Programme to support your health & wellbeing • Company Pension Scheme • Financial Education/Financial wellbeing advisory service • Training and unrivalled opportunities for career progression • Uniform Provided • Company Events The Role: • Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks • Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) • Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. • Report immediately any equipment which is faulty, mark as faulty and do not use • Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and ‘warn’ customers where possible • Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: • Self-motivated, working independently and on own initiative to ensure set tasks completed • Flexible with a positive, can-do attitude. • Good time-management skills • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic about our customer service and reputation. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Production Operative
Cottage Desserts wish to recruit a highly motivated Production Operative who wishes to enhance their development within an established local business. This is a fantastic opportunity to work within a food manufacturing business based in Dromore. The successful candidate will be Involved in the various stages of desserts production from receipt, storage, processing and product make up to provide a high service level to the customer. Ideally the successful applicant will have some previous experience working in a Food Production environment however, this is not essential as full training will be provided. We are an Equal Opportunities Employer
Production Operative
Galberts wishes to recruit a highly motivated Production Operative who wishes to enhance their development within an established local business. This is a fantastic opportunity to work within a food manufacturing business based in Londonderry/Derry. The successful candidate will be Involved in the various stages of bread, desserts and salad production from receipt, storage, processing and product make up to provide a high service level to the customer. Ideally the successful applicant will have some previous experience working in a Food Production environment however, this is not essential as full training will be provided. Previous applicants need not apply. We are an Equal Opportunities Employer
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Wilsons Country Craigavon. This is a great opportunity to join a world leading facilities management company. Working Pattern: • 25 hours • Nights 11pm - 4am • Monday to Saturday – 5 nights on a rotational basis Rewards: • 28 days’ paid holidays (pro rata) • Employee Assistance Programme to support your health & wellbeing • Company Pension Scheme • Financial Education/Financial wellbeing advisory service • Training and unrivalled opportunities for career progression • Uniform Provided • Company Events The Role: • Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks • Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) • Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. • Report immediately any equipment which is faulty, mark as faulty and do not use • Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and ‘warn’ customers where possible • Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: • Self-motivated, working independently and on own initiative to ensure set tasks completed • Flexible with a positive, can-do attitude. • Good time-management skills • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic about our customer service and reputation. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Team Member
Join Our Team as a Barista – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? This role is based in The Boulevard, Banbridge – Part of a busy retail park with free parking on site!! Apply today and bring your love for coffee to life!
