Customer Service jobs
Sort by: relevance | dateSales & Service Advisor
Sales & Service Advisor Apply now » Date: 13 Apr 2026 Location: Dublin, IE, IE Company: Allied Irish Bank At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First , takes initiative and Owns the Outcome , and is always looking for ways to Eliminate Complexity . You’ll treat colleagues and customers with fairness and Show Respect , and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Megan.x.Gordon@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. Application deadline: 27th April 2026 Job Segment: Bank, Banking, Recruiting, Finance, Human Resources, Sales Apply now »
HR & Service Area Expert
Main purpose of the role: The purpose of this role is to allocate expertise around a specialist product range, service or process ensuring the company delivers on our vision and values. To provide quality food, quality service and to train and supervise Sales Assistants within your expert area. The ideal candidate will have/be: Excellent customer services skills Team player Excellent communication skills Previous HR experience would be beneficial Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Ensure all customers queries and complaints are dealt with promptly and in a professional manner Conduct your duties in accordance with food safety guidelines Conduct your duties using all safe systems of work Offer advice to colleagues and customers Increase sales by promoting the products in the store Support the Store Management Team by maintaining the HR function within the store Ownership of the Systems/Resource function within your store Ensure excellent customer service is delivered at all times Ensure that food safety is everyone€,,s priority and responsibility Document and communicate all labour, stock control, ordering and margins in accordance with required procedures Keep all training records and HR policies and procedures up to date at all times Update and complete all HR administration as required
Senior Occupational Therapist Specialist Perinatal Mental Health Service
Qualifications & Education Candidates must possess, on the closing date: A recognised validated University Degree or an equivalent validated qualification (a) Candidates must, on the date of seeking to take on the role of Senior Occupational Therapist possess a qualification in Occupational Therapy: · Bachelor in Science Honours Degree in Occupational Therapy from the Trinity College, University of Dublin, National University of Galway, University College Cork. or · MSc in Occupational Therapy, Professional Qualification from University of Limerick or · Diploma of the College of Occupational Therapy, UK or · Recognised qualification at least equivalent to the above Please note that under EU regulations, those holding a qualification obtained outside the Republic of Ireland may not be employed in the Irish Health Service unless the qualification obtained has been validated/registered by the DOH&C National Validation Project, Merlin Park University Hospital, and Galway. and (b) A minimum of three years’ satisfactory post qualification clinical experience and (c) a suitable standard of professional attainments and (d) the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Annual Registration i) Practitioners must maintain annual registration on the Occupational Therapy Register maintained by the Occupational Therapy Registration Board at CORU. And i) Confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC). Experience · A minimum of three years’ satisfactory post qualification clinical experience in mental health, Is essential · Demonstrate depth and breadth of occupational therapy experience in the area of mental health as relevant to this role. · Have previous experience of working with service users living with moderate to severe mental illness. · Have previous experience in mental health assessment and the risk assessment of self-harm/suicide, is essential Skills/Abilities · Access to appropriate transport is essential, as this post may involve some travel. · Demonstrate a command of the English language so as to effectively carry out the duties and responsibilities of this role. · Demonstrate evidence of having applied/ used appropriate assessment tools and treatments and a knowledge of implications of outcomes to service users. · Demonstrate the ability to plan and deliver service in an effective and resourceful manner. · Demonstrate ability to take initiative and to be appropriately self-directed. · Demonstrate the ability to effectively evaluate information and make appropriate decisions. · Demonstrate a commitment to the delivery of a high quality, person centred service. · Demonstrate an ability to manage and develop self and others in a working environment. · Demonstrate the ability to work independently as well as part of a team. · Display effective communication and interpersonal skills including the ability to collaborate with colleagues, families, carers, etc. · Demonstrate the ability to follow line management directions appropriately and to utilise supervision effectively. · Demonstrate evidence of commitment to continuing professional development. Knowledge & Understanding · Are familiar with the Specialist Perinatal Mental Health Clinical Programme Model of Care. Ref. https://www.hse.ie/eng/services/list/4/ment al-health-services/specialist-perinatalmental-health/ · Demonstrate clinical knowledge, clinical reasoning skills and evidence based practice appropriate to carrying out the duties and responsibilities of the role. · Demonstrate an appropriate level of understanding of the Occupational Therapy process, the underpinning theory and its application to the role. · Demonstrate a willingness to engage and develop IT skills relevant to the role. · Must possess caring and empathetic qualities and demonstrate these attributes in the course of employment.
Service Manager
Are you passionate about early childhood education and looking for a meaningful role in a purpose-driven organisation? At Respond, we believe in creating a nurturing and inclusive environment where children can thrive, and staff can grow. Our aim is to deliver high-quality, play-based education that makes a real difference. If you’re ready to bring your skills, creativity, and care to our service then we want to hear from you! Respond is committed to equal employment and growing a diverse workforce. If you do not “tick every box” there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply. Role: Respond School age Service Manager Location: Respond School age Service, Millennium Court, Kilkenny Reporting to: Regional Manager Terms: 30 hours per week (12-6pm Mon-Fri) Contract: Permanent Salary: €20.89- €24.59 per hour ( Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience) Staff Benefits:
Service Technician/Commercial Technician
Company Overview Keary’s Motor Group is Ireland’s largest family-owned motor group, with 15 dealerships in Dublin, Cork, Galway and Limerick. Our people come first, as we strive to recruit and retain the best people to meet our customers’ high expectations when buying and servicing their car, bike or van from Kearys. With award-winning sales staff, dedicated financial advisors, a superb aftersales department, and a first-class business development centre, we are passionate about providing exemplary customer care. Working as a team we strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going. Kearys Motor Group’s dedication to excellence and its strong reputation as an outstanding employer are perfectly aligned with the company’s core values – The Keary Way. The Keary Way comprises of three core pillars: People First, Customer Driven, and Professional. Role Overview Kearys Motor Group is looking for top calibre candidates to join its winning team. We are currently seeking to recruit a Service Technician/Commercial Technician to join our dynamic, growing team based in Renault Pro Plus, Doughcloyne Industrial Estate, Wilton, Cork. Looking to move your career into next gear? Apply today to be a part of our success story. Role Responsibilities:
Warehouse Operator
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Thursday-Saturday Night Shift (7pm-7am) Responsibilities
Guest Services Assistant
Be the difference between guests experiencing a good break and a great break at Center Parcs. The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that will exceed guests' expectations, from the moment they drive into Center Parcs, until the moment they leave. GUEST SERVICES ASSISTANT | €15.11 per hour The ideal candidate will be self-motivated and able to demonstrate exceptional customer service skills. The guest services department is the main point of contact for guest enquiries. In this role, you will provide guests with advice, answering queries and resolving problems. The ideal candidate will need to be confident with handling guest complaints and escalating issues where necessary. Other responsibilities will include checking guests in at our Arrivals Lodge, handling enquiries on our Maintenance Helpdesk, booking activities on our leisure booking system and reporting any faults to the Technical Services and Housekeeping departments. The successful candidate will have excellent verbal and written communication skills and must be willing to deal with guests both over the telephone and face-to-face. Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longford Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: HOURS OF WORK We have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. If this sounds like your ideal job, then we'd love to see your application.
Senior General Services Supervisor
THE POSITION The Council is seeking applications from suitably qualified candidates with relevant experience for the position of Senior General Services Supervisor. It is proposed to form a panel of qualified candidates from which vacancies will be filled during the lifetime of the panel. The Senior General Services Supervisor is responsible for the supervision of circa 20 staff across a range of activities including road resurfacing, surface dressing, street cleaning, haulage of material/plant and winter maintenance. The Senior General Services Supervisor will liaise with the Machinery Yard Workshop regarding vehicle/plant upkeep and the Area Engineers/General Services Supervisors regarding the Roads Works Programme. QUALIFICATIONS Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, etc. Candidates must, on the latest date for receipt of completed application forms: (i) Hold a valid Irish/EU full driving licence for Class B vehicles or a licence acceptable to NDLS for exchange. (ii) Hold a current valid Safepass Registration Card. (iii) Have reached a standard of education sufficient to enable them to carry out the duties assigned. (iv) Have satisfactory experience in a supervisory role. PLEASE NOTE: Non-Irish qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Failure to do so will deem your application inadmissible. The onus is on the candidate to ensure that the relevant qualification is listed on their application form. In the event that an offer of employment is made, the candidate will be required to submit all relevant educational qualifications in order to meet the requirements above. DRIVING LICENCE/TRAVEL The holder of the office will be required to hold a valid Irish/EU full driving licence for Class B or a licence acceptable to NDLS for exchange, free from endorsement and disqualification. They must be a competent driver and shall drive a motor car in the course of his/her duties and, for this purpose, provide and maintain a car to the satisfaction of the Local Authority. The Local Authority must be indemnified on their insurance. https://www.ndls.ie/help/faq.html#exchange-of-foreign-driving-licence ESSENTIAL SKILLS An ability to demonstrate competence in the following areas: • Hold a current valid Safepass Registration Card. • Have a minimum of 3 years satisfactory experience in a supervisory role. DESIRABLE SKILLS An ability to demonstrate competence in the following areas: Candidates should be competent and have such training or experience as shall be considered acceptable by the Council to enable the person appointed to perform the duties of the post. In particular, candidates should have satisfactory knowledge and experience of the following matters or the necessary aptitude to acquire this knowledge within a reasonable period. Satisfactory knowledge of civil engineering works and construction techniques with particular emphasis on road building, road surfacing and road maintenance works, but including plumbing, pipelaying, block-laying, together with a working technical knowledge of maintenance and repairs of housing, storm sewers, open spaces, playgrounds and other services for which Wicklow County Council has responsibility. Supervisory skills so as to be in a position to direct, manage and control teams of staff at multiple locations within his/her area. Ability to work on own initiative and judgement. Experience in the use of computers and relevant information technology. Satisfactory knowledge of current Health and Safety Regulations and Legislation and putting it into practice on works. DUTIES The following is a non-exhaustive list of key duties and responsibilities which may be assigned to a Senior General Services Supervisor: The duties of the Senior General Services Supervisor shall be to carry out work of a manual, supervisory, inspectorial or clerical nature as may be assigned to him/her from time to time by the Local Authority. These duties shall include those listed hereunder and any additional duties that may be assigned to the holder of the post from time to time, reflecting changes in Wicklow Local Authorities remit, new methods of working, and future challenges that Wicklow Local Authorities will be presented with. • Supervise staff and direct staff in his/her area and all works in their charge, completing, verifying and initialling timesheets at time of inspection and ensuring that teams have adequate supplies of materials, tools and equipment for the works in hand. • Supervise the conditions on all work, including depots under the control of Wicklow County Council, so as to ensure that they are properly and safely operated in accordance with the relevant legislation. • Supervise the performance of all machinery and plant in his/her area and ensure that all plant are properly and safely operated and gainfully employed. • Responsible for the safety, health and welfare of the employees and workplaces under his/her control and commensurate with his/her authority as set out in the Safety Statement for Wicklow County Council. • Assist other state bodies/members of the public as and when requested to do so by their line manager. • Follow up on maintenance issues and calls from the District/Admin staff and report on same. • Report immediately the circumstances of any inefficiency or unsatisfactory work or service in his/her charge and carry out the direction consequent on such reports. • Carry out early and late inspections of teams, in accordance with general direction, and attend on the roads or on works during the normal working hours of the Council’s employees. • Travel as required and inspect public roads/other assets in his/her area and take all necessary steps for keeping them in good repair at all times, subject to the general direction of his/her Line Manager. • Collect and check timesheets/prepare timesheets of all employees in his/her charge and take them to the relevant office for examination at the appropriate time. • Inspect that all roads, including road signs, public lights, street furniture or other notices in his/her area are maintained in a good condition, subject to the general direction of the line manager. • Keep records of all work done including materials produced, supplied and used, and quantities of work done. Check measurement of loads etc., so as to verify that they contain the amounts specified. • Maintain a personal daily diary, which may be inspected at any time. This diary may be electronic or manual. This diary shall include detailed accounts of any and all incidents which could lead to litigation by others. • Prepare requisitions for articles or materials required for works in his/her area and complete all forms required in connection with supply of such articles or materials. • Responsible for the custody of all maintenance and construction materials, tools and equipment in his/her area, and for the keeping of records necessary in relation thereto. • Liaise with and supervise work carried out by contractors/sub-contractors engaged by Wicklow County Council. • Prepare data necessary to enable his/her Line Manager to work out costings or other necessary analysis of expenditure in relation to work done as required. • Furnish all reports and returns in connection with works, quarries, accidents and sundry matters which may be required from time to time. • Report to his/her Line Manager on all development work, Road Opening Licences, tree-cutting or other activities which come into the scope of the law relating to Local Authorities. • Service notices on landowners in connection with hedge cutting, spillages and the cleaning of drains, and other relevant statutory notices. Give evidence in Court when required in connection with these matters or any other matters which are the concern of Wicklow County Council. • Keep his/her Line Manager advised on all matters which may be of importance in the interest of the County Council and liaise with other sections of the Council on works and emergencies. • The holder of the post will be required to use modern communications as directed. • Deal with members of the public in a courteous, prompt and efficient manner and keep his/her Line Manager informed of such dealings. • Carry out, under the direction of his/her Line Manager, such inspections as are required under the Planning Acts, Building Control Acts, Roads Act, Litter and Housing Acts and other relevant Acts. • Use, as directed and upon receipt of appropriate training, information technology equipment and systems including digital cameras, personal computers and hand-held technologies (e.g. tablet devices etc. and systems such as ProWorks, etc.). • Act, if directed, as an Authorised Officer of the Council under the Litter Pollution, Waste Management Acts and other relevant Acts where required. • Participate, as required, in evaluation of his/her staff and appraisal by his/her Line Manager. • Participate in training provided by Wicklow County Council and facilitate training of his/her staff. • Participate fully in any initiatives aimed at increasing customer satisfaction/quality of service to the community. • Respond to and co-ordinate winter maintenance crews and other emergency activities outside normal working hours. • Carry out any other instructions which may be given by his/her Line Manager from time to time. Undertake those duties as assigned to them by their Line Manager. • Co-operate and participate in Wicklow County Council’s 24 hour Emergency Call Out System. PRINCIPAL CONDITIONS OF EMPLOYMENT A panel may be formed from which future Senior General Services Supervisor positions may be filled. The position will be full-time and pensionable. The successful candidate(s) may be assigned, as required, to any of the Municipal Districts/Directorates under the Chief Executive’s control or to any premises/location in use by the Council now or in the future. Duties The duties of the office are to give to the local authority and: (a) to such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 – 2014, is Chief Executive, and (b) to any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies mentioned in sub-paragraph (a) of this paragraph. Under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate professional/technical and ancillary services of an advisory, supervisory or executive nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, including the duty of servicing all committees that may be established by any such local authority or body. The holder of the office will, if required, act for an officer of a higher level. Probation Where persons who are not already permanent officers of a Local Authority are appointed, the following provisions shall apply: (a) there shall be a period after such appointments take effect, during which such persons shall hold office on probation; (b) such period shall be nine months; this period may be extended at the Chief Executive’s discretion; (c) such persons shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such persons is satisfactory. Salary €1029.77 – €1185.19 per week in accordance with Circular EL 02/2026. The salary shall be fully inclusive and shall be as determined from time to time in line with national policy. The holder of the office shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to and received by him/her by virtue of his/her office or in respect of services which he/she is required by or under any enactment to perform. Starting pay shall be determined in accordance with appropriate Departmental Circular letters. New entrants will be placed on the minimum of the salary scale. Hours of Work The person appointed will be required to work a 39 hour week Monday to Friday. The Council reserves the right to alter working hours from time to time. 8.00 a.m. – 16.30 p.m. Monday to Thursday 8.00 a.m. – 15.30 p.m. Friday Successful candidates may be requested to work outside of core hours on various occasions. Remuneration for such overtime will be paid in accordance with agreed rates and procedures. Garda Vetting Candidates may be subject to Garda Vetting. Appointment(s) will be considered having regard to receipt of satisfactory Garda Vetting, particularly to determine suitability to work with children/vulnerable adults. Citizenship Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. Work Permit All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full-time for Wicklow County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit, you must immediately advise Wicklow County Council and your employment will cease with immediate effect. Health For the purposes of satisfying the requirements as to health, it will be necessary for successful candidates, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up appointment, the expense of the medical examination will be refunded to candidates. Residence Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Annual Leave Annual leave entitlement will be 25 days per annum exclusive of public holidays. Retirement Age There is no mandatory retirement age for new entrants to the Public Service as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004. Persons who are not new entrants to the Public Service, as defined in the Public Services Superannuation (Miscellaneous Provisions) Act 2004 and the Public Service Superannuation (Age of Retirement) Act 2018, are subject to a compulsory retirement age of 70 years. With effect from 1st January 2013, persons who are pensionable under the terms of the Single Public Service Pension Scheme will have a minimum retirement age of 66 years initially rising in line with the State Pension age changes. Members of the Single Public Service Pension Scheme have a compulsory retirement age of 70 years.
Sales & Service Advisor
Sales & Service Advisor Apply now » Date: 10 Apr 2026 Location: Galway, IE, IE Company: Allied Irish Bank At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First , takes initiative and Owns the Outcome , and is always looking for ways to Eliminate Complexity . You’ll treat colleagues and customers with fairness and Show Respect , and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact. If you require any support with the Recruitment process, please contact the recruiter Megan Gordon at megan.x.gordon@aib.ie AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. Application deadline: 24th April 2026 Job Segment: Recruiting, Bank, Banking, Human Resources, Finance, Sales Apply now »
Service Desk Team Leader, Maternity Cover
Service Desk Team Leader Location: Craigavon Hours: Full‑time - Maternity Cover Salary: Competitive Business Unit: Central Services Open To: Internal and External Applicants Ref No.: HRJOB11420 ㅤ The Role The Service Desk Team Leader plays a critical role within Central Services, overseeing the day‑to‑day operation of the Level 2 Service Desk team and ensuring end users receive a high‑quality, responsive and effective support service. ㅤ Reporting to the Global Service Delivery Manager, the post holder will provide leadership and direction to the Service Desk team, ensuring service requests are accurately logged, prioritised, escalated and resolved in line with agreed Service Levels, policies and procedures. The role has responsibility for monitoring, tracking and coordinating Service Desk activities to ensure a consistently high standard of service delivery. ㅤ The Service Desk Team Leader will drive continuous improvement within the function by reviewing service request trends, analysing performance metrics and identifying opportunities to improve responsiveness, first‑time resolution rates and overall customer satisfaction. They will also play a key role in enforcing escalation procedures and ensuring accurate documentation and incident closure. ㅤ In addition, the role involves coordinating and delivering Service Desk training, ensuring all team members are appropriately trained and informed of changes within the IT environment. The post holder will act as a customer advocate, liaising with business stakeholders to understand service satisfaction levels, support project activity and ensure alignment with organisational needs. ㅤ This role requires flexibility, as regular coverage beyond normal working hours is a condition of employment. ㅤ Key Requirements Please note further desirable criteria are contained within the Job Description attached at the bottom of the job advert. ㅤ Further Information The successful candidate will work closely with other Service Desk Team Leaders to drive improvements across service delivery, customer satisfaction and operational efficiency. ㅤ Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. ㅤ Closing Date We will no longer be accepting applications after 5pm on 26thApril 2026 Recruitment Agencies: Almac does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be considered unsolicited and no agency fee will be payable.
