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We are looking for security personnel to join our team in Lisburn. Responsibilities will include operating a Site Access Control System, recording of all vehicles and personnel entering and leaving the site. Hours of work are as per a shift rota. If you require further information please contact us on 02892 620200 or via our email address hr@prmgroup.co.uk We are an Equal Opportunities Employer.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.
Supervisor
GET TO KNOW Contemporary and emblematic house of the affordable luxury sector, BA&SH has been offering a free, feminine and Parisian style through an authentic and international brand, since 2003. BA&SH is firstly a friendship story. A friendship between two women , Barbara & Sharon, who associated their names to the creation of BA&SH, with one goal: creating their dream wardrobe. A wardrobe designed by women for women. BA&SH is a brand built around happiness, empathy, curiosity, energy, listening and sharing. KNOW THE ROLE To always meet our customers expectations as well as possible, we are currently looking for a supervisor in Brown Thomas Dundrum as an ambassador of our brand, you will be in charge of the following missions: KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Chef
Main purpose of the role: Ensure the food production area operates efficiently and effectively at all times and provide our customers with excellent products. The ideal candidate will have/be: 1 years€,, experience in a Supervisor/Manager role is desirable 2 years` experience in a role with an indept experience to fresh food Experience in successfully achieving sales targets and KPIs Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements Experience in ordering for deli departments and managing waste within a fresh food department Stocktaking experience Ability to roster and adhere to budgets Have a true passion for the food industry and, as such, be creative and innovative with the fresh offering Customer focused and can build a quality and loyal customer base The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Cook, prepare and display the food throughout the day Oversee and ensure the smooth running of food production operations Carry out stock takes and work out the cost price for product and portion control Assess how the work is organised and delegate accordingly Finish all orders to the highest standard Attend regular management meetings as required and work to implement a programme of continuous improvement in line with these meeting actions Assist in the induction, training and development of staff in the food production area Attend any training or development programmes as directed by store management.
Chef
Main purpose of the role: Ensure the food production area operates efficiently and effectively at all times and provide our customers with excellent products. The ideal candidate will have/be: 1 years€,, experience in a Supervisor/Manager role is desirable 2 years` experience in a role with an indept experience to fresh food Experience in successfully achieving sales targets and KPIs Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements Experience in ordering for deli departments and managing waste within a fresh food department Stocktaking experience Ability to roster and adhere to budgets Have a true passion for the food industry and, as such, be creative and innovative with the fresh offering Customer focused and can build a quality and loyal customer base The ability to inspire, lead and motivate employees through support and development. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Cook, prepare and display the food throughout the day Oversee and ensure the smooth running of food production operations Carry out stock takes and work out the cost price for product and portion control Assess how the work is organised and delegate accordingly Finish all orders to the highest standard Attend regular management meetings as required and work to implement a programme of continuous improvement in line with these meeting actions Assist in the induction, training and development of staff in the food production area Attend any training or development programmes as directed by store management.
Accounts Administrator
Main purpose of the role: Ensure the store€,,s accounts are efficiently and effectively managed at all times. The ideal candidate will have/be: Minimum 1 years€,, experience in an accounts administrator role Accounts software experience is desirable Excellent numerical skills Strong data entry skills Strong attention to detail and organised Excellent communication skills Proficient in Microsoft Office (Excel, Word). Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Oversee and manage the store€,,s accounts including accounts with suppliers, customers and third-parties Manage all invoices Keep accurate reports on accounts payable and receivable Identify and address any discrepancies General administrative duties Maintain confidentiality at all times.
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Practice Assurance And Service Monitoring Officer, Quality Regulation Directorate
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: • Child Protection and Welfare • Parenting, Family Support and Early Help Services • Alternative Care • Birth Information & Tracing and Adoption • Tusla Education Support Services (TESS) • Children’s Service Regulation • Counselling and Therapeutic Supports Further information is available on www.tusla.ie Post Specific Service: About Tusla’s Quality & Regulation Directorate Tusla’s Quality & Regulation Directorate is concerned with promoting continuous improvement and effective risk management in services for children and families. It delivers its functions though the following functions: Practice Assurance and Service Monitoring (PASM): The team are responsible for conducting quality reviews of Tulsa services independently of Tusla Operations. The team has a key role in supporting and enabling service improvement within Tusla. Performance Reporting and Information : the Performance Reporting and Information team collates analyses and reports on quality and risk data relevant to the child and services. It identifies trends and performance data to support accountability and transparency, inform policy development and legislative reform, to demonstrate where standards and targets are being met, and identify risk and support decision-making at all levels of the organisation. Quality Assurance and Monitoring: The team monitors and reports on service delivery against standards, regulations and legislative requirements, and seeks to ensure that service improvement activity takes place in response to reviews. The Team is also responsible for monitoring special emergency arrangements (SEAs) for children in care. Other functions within Tusla’s Quality Assurance Directorate: Children’s Services Regulation: Early Years’ Inspectorate: The Early Years’ Inspectorate is the independent statutory regulator of Early Years’ Services and is responsible for registering and inspecting pre-schools, playgroups, crèches, day care, school age care and similar services. Its role is to promote the quality, safety and appropriate care of children by robust regulation of the sector. Alternative Education Assessment : Children who are educated at home or who attend a non-recognised school (i.e. a school that is not funded by the Department of Educational and Skills) must be registered with Tusla by their parents/guardians. The registration process requires that an assessment or assessments be carried out to determine whether the child is receiving a certain minimum education and therefore can be placed on the statutory register of children educated outside of a recognised school. Children who are educated in an independent school setting can also be placed on the register where it is determined that the school is providing a minimum education to the pupils who are enrolled there. Alternative Care Regulation : The team monitors and reports on alternative care settings for children who cannot live with their families The service is responsible currently for the registration and inspection of non-statutory residential care settings for young people, as well as the monitoring and audit of non-statutory foster care providers. Child Safeguarding Statement Compliance Unit (CSSCU) The CSSCU has a national centralised function for the receipt and processing of referrals and notifications of failure to furnish Tusla with a copy of a relevant agency’s safeguarding statement made under Article 12(1) of the Children First Act 2015. The office is also responsible for appropriately supporting relevant agencies to achieve compliance under section 12 (1) – (5) of the legislation. Regulatory Practice Development The Regulatory Practice Development Team is responsible for a range of functions to provide support to Children’s Services Regulation. There are five distinct functions which are; management and analysis of data and business process design and re-design, implementation and maintenance of the Quality Management system across Children’s Services Regulation, co-ordination and delivery of Learning and Development, provision of expert advice and guidance on matters relating to children attending early years services and management of Children’s Services Regulation communications which includes the website and the publication of inspection reports. Service Experience, Governance and Risk Systems: Service Experience and Feedback Part 9 of the Child and Family Agency Act 2013 governs complaints procedures and reviews, complainants’ rights, referral to the Ombudsman, and annual report requirements. “Tell Us” is Tusla’s policy governing feedback and complaints. The team is responsible for managing Tell Us, including training other Tusla staff nationwide, collecting metrics, channelling complaints and feedback, and dealing with individual complaints. The team is also involved in encouraging participation of children and listening to the voice of the child in Tusla and Tusla-funded Risk and Incident Management: The team is responsible for the corporate risk register, and all aspects of risk and incident management systems within the Agency. The team aims to ensure Tusla is aware of the nature of its risks, their status and how they are being managed. Job Objectives Main Duties and Responsibilities PASM Team • Using an intelligence led and risk-based approach, carry out an annual schedule of audits and reviews of services in accordance with Tusla’s annual audit plan. • As a member of a national team, and through the line management structure, to provide expert evidence, analysis and advice to service managers and the Head of Practice Assurance and Performance Systems, in relation to adherence to standards and actions required to improve the quality of services. • To support the development and implementation of the Agency’s Quality Strategy supporting and enabling Service Improvement including advice in relation to annual review planning, self-assessment and quality improvement processes, and verification of HIQA compliance plans. • To provide support and assistance to other members of the quality assurance and monitoring service in the performance of quality reviews of services in accordance with the annual business plan, priorities of the Director of Quality Assurance and the Agency’s senior management team. • To undertake reviews relating to the verification of progress in relation to service improvement and HIQA action plans, particularly where significant risks have been identified and rapid improvement is required. • Conduct case reviews identifying areas of improvement, good practice and learning. • The post holder will be required to produce reports for the relevant services following a monitoring audit or review and request a quality improvement plan (QIP) in response to the findings. At agreed intervals, the PASM Officer is expected to satisfy themselves that the QIP is being implemented and bring any issues of concern to the service manager responsible. • Contribute to the production of national reports and provide additional expert analysis as requested. To include the following: o Quarterly review report and analysis findings o Annual report o National reviews of services o Monitoring of SEAs o National information requests o Summary and analysis of HIQA inspection reports relating to their assigned area of responsibility • The post holder is a Designated Officer under the provisions of the Protection for Persons Reporting Child Abuse Act, 1998. Other duties and responsibilities include To contribute to ongoing service improvement and the monitoring of risk through involvement in the following: • To identify particular areas of risk and vulnerability in the quality of service provision, as highlighted though the ongoing review of available intelligence and information, monitoring compliance with national standards, internal service reviews, HIQA inspection reports, National Review Panel and Ombudsman reports. • To ensure identified risks are escalated in accordance with the Quality Assurance Directorate’s Risk Escalation Policy. • To contribute to the identification of issues relating to the implementation of policy, further to the outcome of national reviews as requested by the Director of QA • To support the provision of information requests, data collection and performance management requirements. • To prepare reports, as requested, on all aspects of work relevant to Quality Assurance. • To contribute and participate in national working groups and contribute to best practice in the development of national approaches to review methodologies as requested. • To participate in the process of annual review planning and design of review plans as a member of the national practice assurance and service monitoring team. • Attendance at national team meetings. • Review of team guidance, policies and procedures. • Other relevant duties as assigned from time to time by the Practice Assurance and Monitoring Manager. Education and Training • To maintain continuous personal development and participate in team-based development, education, training and learning. • To complete all mandatory training. • Where appropriate, arrange for the induction and training for assigned staff, as required, to maximise skill resources within the service. • Where appropriate, provide supervision and assist in the development of knowledge and skills of relevant staff with whom you work. • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them. As a member of the national team, contribute to ensuring policies and procedures exist for the performance of the team’s functions Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following : • Third Level qualification in Social Work, Social Care, Psychology, Teaching or Nursing • A minimum five years’ relevant experience in child care services. • Experience in working with children in a residential, foster care or other relevant alternative care children’s or social care services. • Experience of management of staff in a relevant child care context. • Experience in regulation, service improvement and or quality assurance systems. • Each candidate must possess the requisite knowledge and ability (including a high standard of suitability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s): PASM Officer Q&R Candidate Information Pack July 2025.pdf
