Jobs
Sort by: relevance | dateJunior Company Secretary
Who We Are UHY FDW is a leading Top 20 audit and accountancy, advisory and taxation practice in the Northeast of Ireland and a member of the global accountancy network UHY, ranked in the Top 20 networks worldwide. UHY FDW has evolved significantly over the past decade to become one of the most modern and cutting-edge firms in today’s market. It has a significant market share and presence across the north-east which is attributed to its exceptionally talented workforce, strategic planning and adoption of new technologies & methodologies to now be labelled a trendsetter within the sector. We pride ourselves on being people-focused, and we understand the importance of attracting and retaining the highest calibre individuals. Our team of 7 directors and 80 staff deliver a first-class service across 4 offices to a diverse range of clients, locally, nationally and internationally. We are committed to our purpose “Achieve a Better Future Together” and are excited to expand our team with individuals who will help us in fulfilling our purpose. The Role The successful candidate will support the Company Secretarial Team in a junior capacity in respect of the provision of company secretarial and corporate governance advisory services to a range of clients. This role would be suitable for an ambitious and motivated professional who enjoys working in a fast-paced environment in a hands on role. We are specifically looking for energetic professionals who possess the following: Our Values Our firm and entire team are committed to our purpose “Achieve a Better Future Together,” and we have aligned our core values to support us all in achieving this. Our core values are: Integrity, Teamwork, Respect, Be Engaged & Be Passionate.
Sales Associate II
Primary Purpose The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded. PROFILE The successful candidate will demonstrate the following proficiencies:
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Traineeship Programme 2026
Overview of this Competition and Career Development Journey for Deciding Officer to Job Coach, EO Inspector or EO Operations. Successful candidates will gain valuable experience of working in the Civil Service at an entry level grade of CO initially carrying out the Deciding Officer role, while undertaking learning (to include structured on the job training and formal classroom-based learning) to develop towards an EO role in several key areas across the Department. In commencing employment under this competition Officers will be required to develop and apply the following key skills: · Efficiency : meeting deadlines while ensuring all work carried out is to a high standard. · Being a Team Player : the capacity to work well with others by offering ideas and knowing/understanding the responsibilities expected by others. · Organisational Skills : you may have several tasks to complete every day. Good organisational skills are required so that you can plan, manage, and delegate all tasks as necessary. · Technical Skills : strong IT skills are required to process the knowledge to run relevant tools and programmes within DSP. · Results-driven: ensuring that all work carried out is thoroughly checked to ensure a high standard of work while showing the flexibility to get a number of tasks completed daily. · Customer Service Skills : Strong customer service skills can help you negotiate interpersonal relationships with members of the public and other stakeholders. On-the-job practical experience and structured learning (on the job and formal accredited training) will be provided to successful candidates from this competition. Over the two-year distinct career development journey, in which candidates will be fully supported, it is envisaged that successful candidates will take on the following DSP-specific customer facing roles: Year 1 · Deciding Officer - making decisions on the awarding of income support and other payments within the scope of the Social Welfare legislation. ANDYear 2 · Job Coach – working with and engaging with jobseekers to assist them find employment. OR · EO Inspector (EOI) - carrying out routine investigations/reviews in line with powers under Section 250 of the Social Welfare (Consolidation) Act 2005. OR · EO Operations - Process claims, manage applications for various schemes, and handle customer inquiries related to income supports and services. It is expected that those successful in this competition will: · Spend their first year in the Deciding Officer role. · Following successful probation (or for those staff who have already completed probation) take part in an accelerated learning programme in their second year (in either a Job Coach, EOI or EO Operations role) to gain experience of different areas and of key aspects of these and other roles in the Department. · Upon successfully commencing their second year, be awarded an allowance to support them taking on either a Job Coach, EO Inspector or EO Operations role. · Participate, complete and be successful in Third Level Accredited Learning Programmes (to QQI Level 6 & 7, Special Purpose Awards), E-Learning, Self-Directed Learning, Instructor Led Training and Peer Supported Learning (practical role-based activities). Examples of specific accredited learning modules included on the Programme are: · Certificate in Social Protection Studies (Accredited QQI Level 6). · Certificate in Social Welfare Decision Making (Accredited QQI Level 7) – for Deciding Officer Role. · Certificate in Public Employment Services Provision (Accredited QQI Level 7) – for Job Coach Role. · Certificate in Social Protection Investigative Work (Accredited QQI Level 7) – for EO Inspector Role. · Certificate in Managing Social Protection Services (Accredited QQI Level 7, 15 ECTS) – for EO Operations Role. · [Note: For those staff who have already completed these specific accredited learning programmes noted, there will be no obligation to complete the learning again.] · Take part in regular checkpoint meetings to assess and review their progression. Successfully completing these assessments will allow staff in the distinct roles to progress on the career development journey. Local Coaches and a Human Resources Mentor will provide successful candidates with ongoing support and advice. · After year two, and having demonstrated satisfactory progression, successful candidates will have an opportunity to participate, via an interview process, for a role at Executive Officer grade. · Be placed in any available EO roles further to successful promotion to EO . Who Should Apply Eligible persons who are: · Interested in joining the Department at an entry level as a starting point for a career in the Civil Service. · Existing/Serving Civil Servants – up to and including Clerical Officer grades (or equivalent grades), interested in progressing to a higher-grade role in DSP, following an accelerated learning programme and a further assessment through a final interview process following completion of the initial two years. The Application Process If interested in this unique career development opportunity, your first step, will be to create an account on the DSP Careers Portal so that you can apply for this opportunity by 3pm on the closing date of 17th September 2025 . The next stage is the assessment stage : 1. All eligible candidates will be invited to undertake an online psychometric test. 2. The highest placed candidates, by preferred location, placed in order of merit following the psychometric test will be called for competitive interview. These candidates will be requested to submit a capability-based questionnaire in advance of the interview which will be used during the interview stage. At the competitive interview stage , candidates will be assessed for suitability based on: · The capabilities for the CO role based on the Public Jobs Capability Framework (see Clerical Officer ). · An aptitude and interest in engaging in the training and development aspects of the career development opportunity and in developing EO Capabilities as detailed in the EO Capability Framework. In particular: o Innovation and change management o Managing a team and ensuring high quality outputs o Resolving complex queries o Using initiative and taking responsibility for areas of work o Analysing and understanding information, making recommendations and decisions o Leading supporting and motivating a team to achieve set goals o Coaching, guidance and feedback to others to support their development o Developing specialist expertise and knowledge in their area. Following the competitive interview stage, it is intended to recruit 30 successful candidates on the order of merit, by preferred location, to undertake this Programme commencing early in 2026. Entry Requirements and Eligibility Candidates must: · Demonstrate an ability to perform the capabilities required of a Clerical Officer with potential to develop the capabilities required for the role of Executive Officer during a two-year period. – see relevant capabilities ( Executive Officer ). · Demonstrate an openness and ability to acquire the skills and knowledge to progress to the Executive Officer Role in DSP. · Demonstrate a keen interest in the career development aspects of the opportunity, the learning / training (on the job and formal) and the development opportunities that will be provided, as well as the capacity to take on and succeed in Accredited learning, e.g. QQI Level 6 and 7. · Have the requisite knowledge, skills, and behaviours required including: • take direction / follow instructions. • organise and prioritise work effectively. • work well with the public and colleagues. • be flexible in their approach to work. • be able to communicate effectively in a clear and concise manner. • Be at least 17 years of age on or before the closing date of 3pm on Wednesday, 17th September 2025 . • Fulfil citizenship, health, and character requirements ( see below ). • Ensure that they meet the criteria regarding Public & Civil Service Redundancy/Ill Health Retirement Schemes. Choosing the Location for the roles of Deciding Officer, Job Coach, EO Inspector and EO Operations. Successful candidates will be placed in a role located in Longford, Buncrana, Letterkenny, Galway City, Waterford City, Cork City, Limerick City and Dublin City initially and for the duration of the career development journey in Deciding Officer and Job Coach / EO Inspector . Applicants should select a maximum of one location where they would be prepared to work if successful. Locations, once chosen, cannot be changed. Selection of one particular location will automatically eliminate applicants from being considered for positions in the other locations. The panel formed as part of this recruitment process will be in place for a period of 1 year from the date on which it is established. DSP is an Equal Opportunities Employer . We believe that a thriving, inclusive public service that is energised by the contribution of employees from all sectors of society leads to more innovative, productive workplaces and more responsive and inclusive policies, programmes, and services. All of our activities and initiatives are underpinned by our Equality, Diversity and Inclusion strategy 2021-2023 . Other Recruitment Information Health & Character Candidates must be in good health, capable and competent of carrying out the work assigned to them, and they must be of good character. Those under consideration for a position will be required to complete a health and character declaration and a Garda Vetting form. References will be sought. Some posts will also require special security clearance. In the event of potential conflicts of interest, candidates may not be considered for certain posts. Garda Vetting If an applicant comes under consideration for appointment, they will be required to complete and return a Garda Vetting form. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which they resided. If otherwise unsuccessful at the selection process, the Garda Vetting form will be destroyed by the Department of Social Protection. Therefore, if the applicant subsequently comes under consideration for another competition conducted by the Department of Social Protection, they may be required to supply this information again on that occasion. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligibility to Compete and Certain Restrictions on Eligibility In order to participate in this competition, the following Citizenship requirements apply: (a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 41 permission or a Stamp 5 permission. 1Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify, candidates must meet one of the citizenship criteria above by the closing date. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non- eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010, introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re- employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition . People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community and Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community and Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Declaration Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement and/or the collective agreement outlined above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Employer of Choice As an Employer of Choice, the Civil Service has many flexible and family friendly policies, e.g. Worksharing, Shorter Working Year, Remote Working (operated on a ‘blended’ basis), etc. All elective policies can be applied for in accordance with the relevant statutory provisions and are subject to the business needs of the organisation. The Civil Service also operates a Mobility scheme for all general service grades. This scheme provides staff with career opportunities to learn and partake in diverse roles across a range of Civil Service organisations and geographical locations. Principal Conditions of Service General The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Salary New Entrant Appointees will be offered a salary of €596.11 per week . This is the first point of the Clerical Officer Salary scale. Where a successful candidate has had prior Civil/Public service, incremental credit may be awarded after offer and acceptance of the position on the first point of the Clerical Officer Salary scale and further to satisfactory evidence being provided by the Appointee in line with normal procedures. CO Pay-scale effective 1st August 2025 DPER Circular 16/2025 €596.11 €629.46 €637.94 €654.47 €678.87 €703.22 €727.55 €745.29 €765.40 €788.74 €805.15 €828.27 €851.22 €887.05 €915.19 (LS1) €928.12 (LS2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. The Probation Process as part of this Competition For new entrants into the Civil Service , the appointment in Year 1 is to a permanent Clerical Officer position on a Probationary Contract in the Civil Service. The Probationary Contract will be for a period of one year from the date specified on the contract. For existing Civil Servants who have already successfully completed a 1 year Probationary Contract at CO grade, there will be no requirement to repeat probation. All other appointees will serve a one-year Clerical Officer probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. If successfully assigned as an Executive Officer after two years, having undertaken the various roles and learning provided to a satisfactory standard, Officers will be required to complete a 1-year probationary period further to appointment as Executive Officer. If after an Officer’s second year appointed under this competition or at any time throughout the first two years of employment, as part of this competition, it is found that the Officer does not meet the assessment criteria required either to progress or the criteria required at the end of the two years to be assigned as an Executive Officer, they will be retained in the Department as a permanent Clerical Officer, provided they have successfully passed probation as a Clerical Officer. During the period of the probationary contract, an officer’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, (iii) is suitable with regard to attendance, and (iv) is suitable from the viewpoint of health with particular regard to sick leave.
Staff Officer (Grade V)
Longford and Westmeath ETB invite applications for the above permanent role. The initial assignment will be within the Further Education and Training Quality System (FETQS) unit with responsibility for the Quality Assurance of systems, programmes and assessments within LWETB’s Further Education and Training provision, however, LWETB reserves the right to assign the successful candidate to any other area of the organisation. A panel for the above Grade V Quality Assurance (QA) role within the FETQS unit only may be formed and remain in place until 27 March 2026. Candidates must have the requisite knowledge, skills and competencies to carry out the role and be capable and competent of fulfilling the role to a very high standard. Function of the Job To develop and support the FET Quality Assurance (QA) function across the entire Further Education and Training provision on behalf of LWETB to a highly professional standard. Requirements and Eligibility Criteria Candidates must: • Have the requisite knowledge, skills and competencies to carry out the role and be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programme) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Be at least 17 years of age on or before the date of advertisement of the recruitment competition. • Travel will be required as part of this role and candidates must have access to public or private transport and must be able to meet the travel requirements of the post. • Have excellent IT skills. A high level of proficiency in the following software applications; Microsoft Word, Excel, Outlook, PowerPoint and Teams. Duties / Responsibilities Duties to include but not limited to: • Work as part of a FETQS team to help implement the process of continuous improvement in QA for LWETB. • Provide relevant and timely advice, information and support to Management, the QA team and all other staff on matters relating to the assessment process, the processing of certification, training materials and training aids, training methodologies and training practices to meet the requirements of certifying bodies associated with the delivery of the programmes. • Assist with the timely development of new programmes on behalf of LWETB for existing and emerging client groups / stakeholders. • Research the procurement of learning materials. • Engage constructively in the evaluation and continual improvement processes required to keep LWETB FETQA systems relevant and up-to-date. • Advise Management and others on any improvements / actions required to keep FETQA Systems relevant and up-to-date. • Participate in the implementation and renewal of updates and rollouts of enhancements to FETQA Systems. • Assist the QA team with the Development and Review of Course Specifications / Assessments and Training Plans for all FET Provision as set out in QA Systems. • Support the FETQA team in the development, maintenance and monitoring of an effective QA governance. • Cooperate with the provision of information for the Programme Evaluation Process. • Administer systems and control the application of assessments and certification processes for the FET provision. • Ensure that all matters in relation to the Assessment and Certification processes are conducted in a correct and proper manner in accordance with the process and procedures set out in the LWETB FETQA Systems and in accordance with the criteria outlined by the relevant certifying bodies. This includes but not exclusively, the following: ▪ Produce and maintain the assessment schedule. ▪ Disseminate assessment packs in accordance with the assessment regulations. ▪ Ensure the security of test questions, results and records in all cases. ▪ Coordinate the provision of reasonable accommodation, when required. ▪ Organise and prepare assessment packs and administer the relevant documentation for all assessment events. ▪ Distribute the list for assessment packs and recall list for assessment packs that have been withdrawn or are out-of-date. ▪ Monitor the assessment and certification activity in accordance with the relevant FETQA System and in accordance with the criteria for certifying bodies. ▪ Use QBS, PLSS, RCCRS and any other relevant systems to update and record certification outcomes. ▪ Administer, organise and conduct the processes for the Internal Verification of Assessment results. ▪ Administer any Recognition of Prior Learning (RPL) requests. ▪ Report any breaches or suspected breaches relating to FETQA Systems or contracts to the nominated person(s). ▪ Process any non-conformances in relation to the FETQA System through the appropriate mechanism. ▪ Participate on Results Approval Panels (RAPS), which includes the following: – Administer the record system to process the provisional assessment results for RAP. – Prepare reports for RAP, as required. – Maintain the appropriate results recording System. – Request the certificates from the certifying body after the provisional results have been approved. • Research and produce statistical reports. • Support the learner appeal process with the relevant documentation for the Assessment Appeals Panel. • Cooperate with and facilitate visits for external monitoring / verification processes from all certification or funding bodies. • Provide staff and second providers with briefings / training as required in relation to the FETQA System, Curriculum and Assessment instruments and procedures. • Assist with Certificate Award Ceremonies. • Keep abreast of developments in Training Design, Training Delivery and Assessment techniques and keep the Management Team advised on best practice. • Engage with the wider LWETB activities and developments in particular with regard to audit / implementation / monitoring / evaluation processes. • Liaise with all relevant FET Support Services (such as Technology Enhanced Learning, Enterprise Engagement, Adult Guidance, Recruitment etc.) and keep the Management Team advised on developments. • Liaise and support all certifying bodies as appropriate. • Participate in all professional development opportunities as required. • Undertake such other duties/projects as may be assigned. Competencies required The appointee to this two year fixed term Grade V position will be required to show evidence of the following competencies: People Management • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. • Values and supports the development of others and the team. • Encourages and supports new and more effective ways of working. • Deals with tensions within the team in a constructive fashion. • Encourages, listens to and acts on feedback from the team to make improvements. • Actively shares information, knowledge and expertise to help the team to meet its objectives. Information Management, Analysis and Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues. • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. • Identifies and understands key issues and trends. • Correctly extracts and interprets numerical information, conducting accurate numerical calculations. • Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. • Sees the logical implications of taking a particular position of an issue. Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. • Constructively challenges existing approaches to improve efficient customer service delivery. • Accurately estimates time parameters for project, making contingencies to overcome obstacles. • Minimises errors, reviewing learning and ensuring remedies are in place. • Maximises the input of own team in ensuring effective delivery of results. • Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Interpersonal and Communication Skills • Modifies communication approach to suit the needs of a situation/audience. • Actively listens to the views of others. • Liaises with other groups to gain co-operation. • Negotiates, where necessary, in order to reach a satisfactory outcome. • Maintains a focus on dealing with customers in an effective, efficient and respectful manner. • Is assertive and professional when dealing with challenging issues. • Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/expertise in own area and provides guidance to colleagues. • Has a clear understanding of the roles objectives and how they support the service delivered by the unit and Department/Organisation and can communicate this to the team. • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive and Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level. • Demonstrates flexibility and openness to change. • Is resilient and perseveres to obtain objectives despite obstacles or setbacks. • Ensures that customer service is at the heart of own/teamwork. • Is personally trustworthy. • Acts with integrity and encourages this in others. Terms and Conditions Base College of Further Education and Training, Garrycastle Campus, Athlone, Co. Westmeath. The successful candidate will be initially assigned in the above location. However, LWETB reserves the right to assign you to any other location as the service demands require. Starting Salary €51,211 For persons commencing at this grade for the first time or starting in the Public Sector for the first time starting pay will be as above. An incremental salary scale applies thereafter as per C/L 0017/2025. Previous public sector experience in the same grade may be eligible for incremental credit. This will be determined upon appointment. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Hours per week 35 Annual Leave LWETB’s Annual Leave Year runs from January to December. The annual leave allowance for this position is 25 days per annum. Please note your annual leave entitlement will be pro-rata, based on your contract duration and start date. This allowance is subject to the usual conditions regarding the granting of annual leave. All office closures (other than normal public and bank holidays and Good Friday) are incorporated in your annual leave entitlement. Leave will be granted, subject to Line Management approval, which must be sought in advance. Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. Please note you must advise LWETB if a work permit is required by you before commencing employment with LWETB. This requirement should be notified to LWETB as soon as possible. Health and Character Those under consideration for a position will at the discretion of the employer be required to complete a health assessment and maybe a Garda Vetting Form. References will be sought.
School Transport Escort
In accordance with Department of Education & Skills guidelines regarding the revision of pay for all staff paid directly by a recognised school or ETB the following are the revised hourly rates for School Bus Escorts. Hourly Rate The hourly rate effective from 1st October 2020 is €13.40. Holiday Pay Holiday pay will continue to be paid at 8%. The revised hourly rate, inclusive of holiday pay, will be €14.47 (€13.40 + 8%) with effect from 1st October 2020. RESPONSIBILITIES OF AN ESCORT • Must ensure that they are on the bus at time of first pick-up and last set down. • Are responsible for the safety of children when opening and closing doors prior to ‘stop’ and ‘move off.’ • Assisting children to board and alight safely from the school bus. • Making sure all children are seated with appropriate straps, harnesses where provided. • Ensure that each pupil is received by some responsible person at the set down point. DUTIES OF AN ESCORT • Supervision of children travelling on bus. • Maintain a good working relationship with the driver of the bus. • Act as liaison between Principal and/or Class Teacher and parents when required i.e. conveyance of messages and letter to parents. • Observe confidentiality in all aspects of work. • Be aware of particular disabilities of children on the bus and be briefed by the Principal on how to deal with same, e.g. epilepsy etc. • Perform any other duties relevant to the position of escort which may be assigned by the Principal from time to time. • Unless under exceptional circumstances, the escort should never leave the bus. • The escort’s position on the bus should be where maximum control of children is achieved i.e. at back of bus. • Report all concerns to the Principal and/or Class Teacher.
