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Overall Responsibility The role is accountable for achieving sales within their store in accordance with the annual retail sales budget. Using best charity retail practice, creative flair and an ability to lead by example while promoting excellent customer service. Key Areas of Responsibility Sales & Stock Generation · To achieve and exceed agreed sales targets and all retail KPIs. · To maximise sales by maintaining high standards of display and layout in the shop, ensuring stock density is maintained and regular rotation of stock is carried out while following guidelines and operational procedures. · Be pro-active in the generation of stock · To ensure stock is priced according to the charity’s guidelines. · To monitor and check the security of stock on the shop floor and stock room, and to report any irregularities to the Retail Operations Manager. Gift Aid · Promote donor sign-ups for Gift Aid and input all Gift Aid donors’ personal details to ensure data protection and accuracy. · Process Gift Aid items with correct individual donor details and price accordingly. Financial Administration · To implement and follow all financial procedures as set by the Retail Operations Manager. · To take full responsibility for the shop’s administration and accounting procedures, including till operations, daily banking and weekly accounts and to address and report any financial irregularities that may arise in the shop Volunteers · Lead and support the recruitment of volunteers locally to join the team. · Develop, motivate and support your volunteer team ensuring effective cover is in place in the shop. · Lead and inspire the shop team to provide an excellent customer and donor experience. · To promote the overall harmony of the shop team, ensuring that everyone involved is kept informed of relevant information and developments including those concerning the work of Action Cancer. Health and Safety · To ensure that the workplace for which the post-holder is responsible is maintained appropriately and in accordance with Action Cancer’s Health and Safety Policy and relevant Health and Safety Legislation. · To ensure that all volunteers are trained in all aspects of Health and Safety. · To complete relevant Health and Safety checklists as instructed by the Retail Operations Manager. Other Requirements · To observe equality of opportunity in all areas of the day-to-day work for which the post-holder has responsibility. · To compulsorily attend monthly shop management meetings and to undertake training as agreed with the Retail Operations Manager. · To actively participate in the implementation of the Annual Performance Review System and any assessments. · Where possible provide cover for other Action Cancer shops as requested by the Retail Operations Manager. · To undertake any other duties which may from time to time be requested by the Retail Operations Manager, which are commensurate with the duties and responsibilities of the post. This job description will be subject to review in the light of changing circumstances and is not intended to be rigid and definitive, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is important to note that the responsibilities of the post may change to meet the evolving needs of the services that the charity provides. General Responsibilities Members of staff are expected at all times to provide the appropriate service and to treat those with whom they come into contact with in a courteous and respectful manner. All staff must comply with Action Cancer’s No Smoking Policy on Action Cancer Premises and also while on duty for the charity. All duties are carried out in compliance with Action Cancer’s Health and Safety Policy and Statutory requirements. Action Cancer is an Equal Opportunities Employer. You are required to adhere to Action Cancer’s Equal Opportunities Policy throughout the course of employment. All staff must comply with Action Cancer GDPR Policy and Procedures. To ensure the ongoing confidence of the public in the staff of Action Cancer, staff must ensure they maintain the high standards of personal accountability. Terms and Conditions of Employment · All offers of employment are subject to receipt of 2 satisfactory references from referees who can comment on your work ability. One referee should be your current or most recent employer, and one from a previous employer. · Successful applicants must evidence their right to work in the UK (under the Asylum and Immigration Act). This will be evidenced in the first instance by a passport or other forms of ID that will be outlined if no passport is available. · 6 months’ probationary period · Evidence of relevant qualifications · All potential employees may be asked to attend a pre-employment medical · Business insurance vehicle cover is required to claim mileage expenses for use of own car. Action Cancer is an Equal Opportunities employer
Quantity Surveyor
We are currently looking for a number of QS Positions to include Higher Level Apprenticesheet, Work Placement and Permanent Positions. To ensure successful delivery of the QS function to include estimation of costs, calculation of material needs and project timelines.
Service Administration Assistant
Overall Responsibility As Northern Ireland’s leading local Cancer Charity providing prevention, detection and support services, this vital role working within a team providing a high-quality clerical and reception support for Action Cancer’s Services primarily in Action Cancer House (Belfast) as well as in the BIG BUS, Action Cancer’s state-of the art mobile service. Main Areas of Responsibility Administration · To provide clerical and administrative support for in-house clinics primarily in Action Cancer House and on rotation on the Big Bus and regional locations. · To provide reception cover in Action Cancer House using the switchboard, as well as greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills. · On rotation provide reception cover on the BIG BUS, maintaining contact with ACH, greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills. · To deal with enquiries from and provide information and guidance to clients and the general public, passing queries to the appropriate person. · To ensure the provision of relevant information for the Client Information Database (CID), maintaining and updating CID using the bespoke appointment system. Provide reports and statistical information for internal Audit’s and KPI’s. · To provide administration assistance to the clinics within Action Cancer House. · To assist Consultant Radiologists and qualified Reading Radiographers with the administrative process required whilst reading mammograms. · To deal with enquiries around client appointments and referrals from GP’s and hospitals. · To assist the administration team in completing paperwork and maintaining accurate medical records and efficient filing and administrative system as required within Services Administration at Action Cancer House, including administration follow-up systems and processes following service provision. · To provide cover for evening and early morning clinics held in Action Cancer House, when required. • To ensure all services are effectively promoted in line with Services Marketing and PR Strategy – Social Media · To create and maintain information databases and to assist with the administration around services PR to include photocopying, mail shots, and the production of posters and flyers. · To minute interdepartmental meetings and provide other administrative needs as required. · To adhere to Health and Safety and control of infection policies and other guidelines and procedures of Action Cancer. Under direction of the Administration Manager: · deal with initial enquiries relevant to identified programme delivery areas (Big Bus, Health Improvement Services, TS Supports, Mammography and Skin Assessment) within agreed programme parameters and costs, and carry out the administration and scheduling of bookings and appointments for all Service Programmes. · prepare the BIG BUS Service rota on a monthly basis, ensuring the BIG BUS rota is up to date and communicated to everyone involved. · schedule Big Bus operational days and provide details of site visits to be completed. · as necessary liaise directly with Fundraising Department regarding stakeholder requirements following agreed policies and processes regarding appointing and agreed administration needs. · update and ensure all information is available for evaluations and audits of the service when appropriate, through production of statistical reports on utilization, referrals, and diagnosis for clients, funders and evaluation reports for Service Level Agreements and quarterly reviews as required in identified timescale. · assist in the promotion and administration needs of the BIG BUS throughout Northern Ireland. · manage and maintain waiting lists for all Therapeutic Supports. General Duties · To provide information on Action Cancer services. · To carry out any other duties as agreed with the Services Administration Manager. · To assist with basic cleaning of the BIG BUS interior and to ensure that it is kept clean and tidy at all times. · To undertake any training deemed relevant to the post. · At all times to respect the confidentiality and dignity of our patients and clients adhering to Action Cancer’s Data Protection Policy. · Flexibility to increase hours to cover holiday/sickness. · To maintain close working and effective communication with other departments within Action Cancer. · To travel throughout Northern Ireland to wherever the BIG BUS is sited. Staff travel together to the Big Bus by means of 1) a company vehicle, or 2) by means of their personal car. 1) When staff travel by company vehicle a rota is prepared, and names are allocated to drive colleagues to and from the Big Bus, starting from and finishing at Action Cancer House. 2) When staff are required to use their own cars, a rota is prepared, and names are allocated to drive colleagues to and from the Big Bus using personal cars, starting from and finishing at Action Cancer House. The Big Bus can be located anywhere in NI, resulting in early starts/late return. This job description will be subject to review in the light of changing circumstances and is not intended to be rigid and definitive, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is important to note that the responsibilities of the post may change to meet the evolving needs of the services that the charity provides. General Responsibilities Members of staff are expected at all times to provide the appropriate service and to treat those with whom they come into contact with in a courteous and respectful manner All staff must comply with Action Cancer’s No Smoking Policy on Action Cancer Premises and also while on duty for the charity. All duties are carried out in compliance with Action Cancer’s Health and Safety Policy and Statutory requirements. Action Cancer is an Equal Opportunities Employer. You are required to adhere to Action Cancer’s Equal Opportunities Policy throughout the course of employment. All staff must comply with Action Cancer Data Protection Policy and Procedures. To ensure the ongoing confidence of the public in the staff of Action Cancer, staff must ensure they maintain the high standards of personal accountability. Terms and Conditions of Employment · 2 satisfactory written references are required direct from a current / previous employer covering the preceding two years of employment. [1] · Successful applicants must evidence their right to work in the UK (under the Asylum and Immigration Act).This will be evidenced in the first instance by a passport or other forms of ID that will be outlined if no passport is available. · 6 months probationary period · Evidence of relevant academic and professional qualifications · Evidence of appropriate vehicle documentation · All potential employees may be asked to attend a pre-employment medical Where such references are unavailable, and in respect of employee(s) joining directly from school or government sponsored youth training schemes, character references will be required. Essential A minimum of one year’s experience of working in a busy office environment, providing clerical, administrative and Reception support GCSE’S including English grade C or above (or equivalent). IT literate with a high level of experience of data input and competence with ICT including all Microsoft Office packages, in particular Excel and Microsoft Word. A positive attitude, with specific examples of ability to demonstrate strong customer care and interpersonal skills, including experience of managing sensitive situations. First class oral and written communication skills including experience of responding to sensitive client queries. Proven team player – ability to demonstrate experience of building strong relationships with colleagues and external stakeholders. Excellent organisational skills, including ability to multi-task, prioritise and work to deadlines. Available and flexible to work hours to meet the needs of the role on a rota basis – including evenings and weekends (excluding Sunday). Hold a full, current driving license, with business insurance, and be willing to drive either Action Cancer company vehicle, or own car - as scheduled on a car pool rota. Candidates must have access to the use of a car or some other appropriate form of transport to carry out the duties of the post in full. Desirable A minimum of three years’ experience working in a busy office environment, providing clerical, administrative and Reception support. OCR (RSA) II Word Processing or ECDL Certificate. Experience of providing administrative support within cancer services or the voluntary sector. Experience of working within a healthcare environment (e.g. hospital, health centre, etc)
Director/producer Shadowing
THE SCHEME: WHO IS ELIGIBLE TO APPLY? You are eligible to apply if you can answer YES to these four eligibility questions: 1. Are you eligible to work in the UK? 2. Do you currently reside in Northern Ireland? 3. Are you available to participate in the scheme from January 2025? 4. Are you over 18 and not in full-time education? If you cannot answer YES to these four questions, please do not apply. In-eligible applications will be automatically discarded. PLEASE SEE APPLICATION PACK FOR FURTHER DETAIL ON CRITERIA AND ELIGIBILITY. Equal Opportunities Statement “We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.” We will monitor our programmes on an ongoing basis and target any under-represented groups as and when appropriate. Guaranteed Interview Schem e As part of our commitment to the employment of disabled people, we operate a Guaranteed Interview Scheme (GIS). The GIS does not guarantee a job. However, its objective is to ensure a guaranteed number of disabled applicants, who meet the minimum essential criteria for the role they have applied for, are offered an interview.
