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Sort by: relevance | dateClinical Nurse Manager I, Theatre
Exciting Career Opportunity! Clinical Nurse Manager 1 – Theatre Including: Full-time (37.5 hours per week) | Permanent | Candidate Criteria: Qualifications · Registered nurse/midwife on the active Nursing and Midwifery Board of Ireland · Confirm annual registration with NMBI · Postgraduate course or relevant educational course (Desirable) · Management Qualification (Desirable) Experience · Must have 3 years post registration experience in an acute hospital setting, in the last 5 years. · With at least one of those years being within the specialty or related area. · Have the clinical, managerial, and administrative capacity to properly discharge the functions of the role. · Experience with an Electronic Health Record (Desirable) · Preceptorship experience (Desirable) The Purpose of This Role: As a Clinical Nurse Manager 1 (CNM1) – Theatre, you will play a vital role in leading and delivering exceptional patient care within the surgical environment. Your expertise will ensure that every patient receives safe, efficient, and high-quality care during surgical procedures. You will also be instrumental in supporting and developing the nursing team to maintain the highest professional standards. Key Responsibilities: · Be responsible for the co-ordination, assessment, planning, implementation, and review of care for patients according to BSHS standards in conjunction with the CNMII. · Provide clinical and professional leadership to the nursing team in the theatre. · Ensure the highest standards of patient care are delivered safely and effectively. · Oversee the operational and clinical activities within the theatre, ensuring smooth workflows. · Support and mentor nursing staff through in-service training and professional development. · Coordinate the orientation of new staff and provide guidance to student nurses. · Maintain compliance with safety protocols, policies, and best practices in surgical care. · Work closely with the multidisciplinary team to enhance patient outcomes and experience. If you're a motivated and experienced nurse with a passion for surgical excellence and team leadership, we want to hear from you! To Apply: Please submit your CV via Rezoomo, by clicking the apply button below Informal enquiries may be emailed to stemcgrath@bonsecours.ie A Panel will be formed to fill future vacancies.
Clinical Nurse Manager II, Theatre
Exciting Career Opportunity! Clinical Nurse Manager II – Theatre (Specialising in Interventional Vascular & Orthopaedics) With Additional Cross-Coverage in: · ENT · General · Gynaecology · Minor Procedures · Oral Maxillofacial · Ophthalmology · Pain Management · Plastics Full-time (37.5 hours per week) | Permanent | Candidate Criteria: Qualifications · Registered nurse on the active Nursing and Midwifery Board of Ireland · Confirm annual registration with NMBI · Peri-operative Qualification (Desirable) · Post Graduate course or relevant education course (Desirable) · Healthcare Management Qualification (Desirable) Experience · Must have 5 years post registration experience in an acute hospital setting. · With at least two of those years being within the specialty or related area. · Have the clinical, managerial, and administrative capacity to properly discharge the functions of the role. · Experience with an Electronic Health Record (Desirable) · Preceptorship experience (Desirable) The Purpose of This Role: The CNMII is responsible for quality assurance, overseeing and maintaining high standards of clinical practice, and ensuring the efficient allocation of resources. Key duties include managing staffing levels, fostering staff development, and promoting practice development initiatives to enhance the skills and capabilities of the nursing team. Additionally, the CNMII facilitates clear and effective communication within the clinical area, ensuring that professional and clinical leadership is provided to drive improvements in patient care delivery and team collaboration. Key Responsibilities: · Manage patient care to ensure the highest professional standards using an evidence-based approach. · Provide a high level of professional and clinical leadership. · Quality assurance within their designated area(s), as well as overseeing and maintaining high standards of clinical practice, and ensuring the efficient allocation of resources. · Managing staffing levels, fostering staff development, and promoting practice development initiatives to enhance the skills and capabilities of the nursing team. · Be responsible for the co-ordination, assessment, planning, implementation, and review of care for patients according to BSHS standards. · Maintain compliance with safety protocols, policies, and best practices in patient care. · Work closely with the multidisciplinary team to enhance patient outcomes and experience. If you're a motivated and experienced nurse with a passion for surgical excellence and team leadership, we want to hear from you! To Apply: Please submit your CV via Rezoomo, by clicking the apply button below Informal enquiries may be emailed to stemcgrath@bonsecours.ie A Panel may be formed to fill future vacancies.
Family Support Worker
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly motivated Family Support Worker to join our team in East Galway. Contract Type: Relief Contract Hours: Variable (15 per week x 5 Afternoons) Locations: East Galway Salary Scale: €32,639 - €39,499 (€16.09 - €19.47) pro rata per annum . Salary scales are subject to LSI’s Overview of the Post: To provide support to children to enable them to participate in the community, achieve person centred goals and facilitate inclusion. The Family Support Worker will provide practical, personal and social support to the individual they work with. The successful candidate will have Essential Criteria: · QQI Level 5 major award in childcare or equivalent (we will consider applicants working towards full major childcare qualification or equivalent) · Have experience working with children/teens · Have experience of working with children with physical disabilities · Have experience providing personal care to individuals · Demonstrates excellent written, presentation and verbal communication skills · Demonstrates good awareness of health and safety issues Desirable Criteria: · Have experience of working with children in community/non-centred based and centre based setting as Lone Worker and as part of a team · Have experience of working with children with physical disabilities and Autism · Have at least one years’ experience assisting individuals with disabilities in a Health Care setting · Access to transport and full clean driving licence If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Monday 26thMay 2025 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Communications Lead
Communications Lead Grade VII Children’s Disability Services (12 months Fixed Term Contract) This post holder will be employed by Enable Ireland on a secondment arrangement to the HSE JOB OPPORTUNITY Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly motivated Communications Lead to join our team. Contract Type: Fixed Term 12-month Contract. Contract Hours: 35 Hours Per Week Salary Scale: The current salary scale for this post is €54,122 – €70,971 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments). Overview of the Post: The Communications Lead post primary purpose is to support the Service Improvement Lead on implementation of the: - Children’s Disability Services National Communication Plan. HSE Action Plan to address the Genio Review and Recommendations which includes short-, medium-and long-term actions. Overview of Duties & Responsibilities: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Team Member
Join Our Team as a Barista – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? Make it Yours: This role is based in Nenah RP – with free parking available Apply today and bring your love for coffee to life!
Social Care Workers, Support
SOCIAL CARE WORKERS/SUPPORT WORKERS OFFALY RESIDENTIAL SERVICES (Edenderry) (Various Contract hours available) Informal enquiries to: Rosarii Kennedy 087 1888952 We are recruiting for Social Care Workers/Support Workers to join us in our Offaly Residential Services (Location Edenderry) The successful candidates will be provided with the opportunity to support individuals with independent living skills, community inclusion and the promotion of their personal health and wellbeing. Our wide variety of services provide full time residential support to individuals with physical and/or intellectual disabilities/autism in both individualized and group settings. The shift patterns include day/evening/overnight (sleepovers and waking night duty) Requirements: · Relevant recognised Diploma in Social Care / Applied Social Studies in Social Care/Disability/social Care Practice (Level 7 on National Framework of Qualifications) which are CORU approved. Please note Social Care candidates must be registered with or in the process of registering with CORU . FETAC/QQI level 5 Major Award in Healthcare Support/Health Service Skills. · A valid driving licence to drive a manual vehicle in Ireland. · Experience of supporting adults with intellectual disabilities/autism. · Knowledge of HIQA Standards. · Good connections in the local community an advantage. · Ability to use own initiative and plan effectively. · Minimum basic level IT Skills, using email, word doc, systems. · Suitability as outlined in the introduction to the role Closing Date for receipt of completed applications: 02 June 2025 To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Staff Nurses, Social Care Workers, Support
STAFF NURSES/SOCIAL CARE WORKERS/SUPPORT WORKERS TIPPERARY RESIDENTIAL SERVICES (Various Contract hours available) Informal enquiries to: Judy Li 087 178 8021 We are recruiting for Social Care Workers/Staff Nurses/Support Workers to join us in our Tipperary Services. We have many residential services throughout Tipperary in locations such as Templemore, Moyne, Clogheen and Ardfinnan. Our wide variety of services provide full time residential support to individuals with physical and/or intellectual disabilities/autism in both individualized and group settings. The shift patterns include day/evening/overnight (sleepovers and waking night duty) Requirements: · Relevant recognised Diploma in Social Care / Applied Social Studies in Social Care/Disability/social Care Practice (Level 7 on National Framework of Qualifications) which are CORU approved. Please note Social Care candidates must be registered with or in the process of registering with CORU . Nursing Qualification (RNID/General/Mental Health – NMBI registered) or FETAC/QQI level 5 Major Award in Healthcare Support/Health Service Skills. · A valid driving licence to drive a manual vehicle in Ireland. · Experience of supporting adults with intellectual disabilities/autism. · Knowledge of HIQA Standards. · Good connections in the local community an advantage. · Ability to use own initiative and plan effectively. · Minimum basic level IT Skills, using email, word doc and systems. · Suitability as outlined in the introduction to the role Closing Date for receipt of completed applications: 02 June 2025 To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Head Porter
Responsibilities & Accountabilities: • Direct responsibility for the efficient management of all portering functions and services provided in all internal and external areas of the Hospital. • Manage the portering services team in a cost effective and efficient manner to meet service needs. • Monitor portering standards constantly and where necessary adjust Portering services operations to assure standards are maintained and improved. • Ensure adherence to all hospital policies and procedures including the Hospital Waste management Policy & guidelines. • The head porter must ensure that there is an onsite porter on duty carrying a bleep 7 days a week. This will be the Head Porter, the Deputy Porter or another nominated porter. • In consultation with the Chief Operations Officer or designee, the head porter should seek ways to develop and enhance the services provided by the Portering department to provide added value to the hospital. • In consultation with the Portering team, the head porter should lead changes in work practices, procedures, techniques or in the use of technologies having regard to development and in accordance with agreed core standards and best practice and in compliance with statutory requirement Please refer to full job descirption for a complete list of duties and responsibilities
Quality Patient Safety & Risk Manager
Purpose of the Post The purpose of the post is to oversee the work of the Quality, Patient Safety & Risk Department in advancing patient safety and continuous quality of patient care improvement across the hospital, in line with national policy and standards within IEHG governance structures. The post holder will support the General Manager and Clinical Director in achieving excellent standards in clinical governance. They will be responsible to develop, deliver, implement and evaluate a comprehensive quality and safety programme with associated structures, policies and processes. This will involve supporting the implementation of the HSE Risk and Incident Management Policy and guidance including oversight on the management of the Hospital’s risk evaluations and processes and ensuring effective clinical incident management structures monitoring systems, policies and processes are developed and maintained. The post holder will oversee and manage St Columcille’s Hospital service user experience under the ‘Your Service, Your Say’ policy. Principal Duties and Responsibilities Leadership and Accountability (Clinical Governance) · Responsibility for the management and development of the Quality, Patient Safety and Risk Department · Ensure the on-going implementation of Risk and Incident Management programme at the hospital in line with relevant national policies, procedures, protocols and guidelines within IEHG governance structures · Provide support to the Hospital Management Team in the implementation and management of the hospital’s quality, patient safety and risk functions · Provide analysis reports on adverse patient safety incidents, to identify trends and opportunities for further learning, quality and safety improvements and risk reduction strategies · Provide Clinical Risk reports for Hospital Management, Quality and Safety Executive, and Safety Programme (Clinical Governance) · Support the Quality Agenda for the hospital, engendering patient safety focus. · Assist in the provision of education and guidance for relevant staff on risk and incident management in line with best practice · Assist in the development of a framework for Open Disclosure Training in SCH in conjunction with the national team and hospitals leads. · Support the monitoring the effectiveness of Open Disclosure Training across SCH on an ongoing basis and in line with relevant & new legislation. · Support the collation and interrogation of quantitative and qualitative data on patient needs, experience and outcomes of care to highlight areas for improvement across SCH. Clinical Risk and Incident Management · Work in collaboration with clinical services, senior and frontline managers to develop and implement effective organisational wide clinical risk and incident management structures, systems and processes in line with best practice. · Develop and implement processes whereby learning from incidents and near misses is gleaned and used as an education and development tool for the organisation · Collate and monitor key performance indicators related to incident and risk management in line with SCH, IEHG and national requirements · Co-ordinate the development, implementation and monitoring of clinical risk management policies · Manage and oversee clinical incident reporting for SCH onto the National Incident Management System (NIMS) · Oversee, encourage and develop practice relating to the reporting, rating and review of clinical incidents (to determine contributory factors, root causes and actions required) in all clinical areas · Keep abreast of clinical risk management issues and co-ordinate implementation of actions arising from developments in national and international practice in the area of risk and incident management · Investigate serious clinical incidents/serious reportable events in agreement with hospital management in line with HSE Incident Management Framework 2020 Quality Improvement (QI) · Assist in the development of the hospital’s quality improvement programme · Develop and oversee the Clinical audit function at the hospital as part of the Quality, Patient Safety and Risk Department · Co-Ordinate and support agreed quality improvement projects within teams and across the organisation with the application of quality improvement methodologies · Manage day to day communications with QI teams to ensure appropriate progress is achieved, tracked and implemented · Ensure that the element of improvement measurement and data analysis are incorporated into all quality improvement projects and provide assistance in this regards within available resources · Co-ordinate and assist with Clinical Audit (Internal and External), Self-Assessments and National Reports · Maintain and manage the Quality System around PPPG development and approval at the hospital · Support the implementation of Quality and Patient Safety initiatives and policy within IEHG governance structures · Have a working knowledge and oversee the implementation of Health Information and Quality Authority (HIQA) Standards; HSE policies, procedures, protocols and guidelines as they apply to the role · Oversee and manage St Columcille’s Hospital service user experience under the ‘Your Service, Your Say’ policy. Human Resources / Supervision of Staff · Lead, manage and support the department staff and enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority · Review the conduct and completion of assignments of staff in accordance with the operational plan and expected quality standards · Keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team · Management the performance of staff, dealing with underperformance in a timely and constructive manner · Conduct regular team meetings to keep staff informed and to hear views · Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines · Solve problems and ensure decisions are in line with local and national agreements · Identify and agree training and development needs of team and design plan to meet needs · Pursue and promote continued professional development in order to develop leadership and management expertise and professional knowledge Standards, Regulations, Policies, Procedures & Legislation · Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility · Effective discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures · Maintain own knowledge of relevant policies, procedures, guidelines an practices to perform the role effectively and to ensure standards are met by own team · Maintain own knowledge of relevant regularisation and legislation internal and external to HSE · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role e.g. Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service Education and Training · Provide advice on a day to day basis for staff with regard to the management of clinical incidents and risks · Provide information/education, updates and training as appropriate to the role Eligibility Criteria Qualifications and/ or experience Eligible applicants will be those who on the closing date for the competition: (a) Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade IV (or equivalent) And (b) Significant experience of working in the health services in a post that has involved risk management, incident management and investigations as relevant to this role And (c) Candidates must have at the latest date of application:- An academic award in Quality, Risk or Audit in Healthcare at Level 6 (or higher) on the Quality and Qualifications Ireland (QQI) framework or equivalent Or A professional qualification in a health related area And (d) Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements · Experience of working at a senior level in a healthcare environment in a post that has involved quality and patient safety relevant to this role. · Experience of leading change in a complex organisation. · Experience of managing and working collaboratively Other requirements specific to the post The successful post holder will participate in the Senior Management Weekend On-Call rota. Skills, competencies and/or knowledge Professional Knowledge & Experience · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures · Demonstrate commitment to developing own professional knowledge and expertise Planning and Managing Resources · Demonstrate the ability to effectively plan and manage resources, effectively handle multiple projects concurrently, structuring and organising own workload and that of others effectively · Demonstrate responsibility and accountability for the timely delivery of agreed objectives · Challenges processes to improve efficiencies where appropriate, is committed to attaining value for money Commitment to a Quality Service · Demonstrates evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the service user · Ensure attention to detail and a consistent adherence to procedures and standards within area of responsibility · Embraces and promotes the change agenda, supporting others through change · Demonstrate flexibility and initiative during challenging times and an ability to persevere despite setbacks Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical and complex factors in making effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management · Demonstrate initiative in the resolution of complex issues / problem solving and proactively develop new proposals and recommend solutions · Ability to confidently explain the rationale behind decisions when faced with opposition Team Working · The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment · Demonstrate an ability to work as part of the team in establishing a shared sense of purpose and unity across a number of teams delivering on different projects · Demonstrate leadership; creating team spirit; leading by example, coaching and supporting individuals to facilitate high performance and staff development · Demonstrate a commitment to promoting a culture of involvement and consultation within the team, welcoming contributions from others Communications & Interpersonal Skills · Demonstrates excellent communication and interpersonal skills including the ability to present complex information in a clear, concise and confident manner (written & verbal). Strong presentation skills · Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders, working collaboratively within a multi stakeholder environment · Demonstrate commitment to regular two-way communication across functions and levels, ensuring that messages are clearly understood Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Please complete and upload the application form attached to the job advert as CVs will not be accepted for this position
Assistant Staff Officer
Principal Duties and Responsibilities Waiting List Management • Management of inpatient, daycase & planned procedures waiting lists in line with the National IDPP Waiting List Management Protocol to ensure there is a consistent and standardised approach to scheduling and management of all elective patients. • Ensure that patients are added to the Inpatient, Daycase & Planned Procedure waiting list in a timely manner in line with the national protocol. • Work closely with Consultant Led Teams to ensure that theatre capacity is utilized to its full capacity & ensuring that patients are appropriately scheduled, firstly by clinical priority and then chronologically (treat in turn) • Coordination and management of Waiting List initiatives such as insourcing & outsourcing of patients to external facilities. Ensuring this process is managed in line with hospital policy. • Validation of inpatient, daycase & planned procedure waiting lists General Administrative Duties: • Assist in the provision of an efficient and effective administrative service within the Scheduled Care Department • Ensure administrative procedures are undertaken in the area according to Health & Safety Regulations • Ensure correct patient demographic information, telephone contact and eligibility data are readily available in case the patient can come in at short notice • Liaise with consultants and medical teams as required • Ensure patient confidentiality and that the service is at all times focused on a Quality Service to the individual patient. • Liaise with staff in other departments, the public and other outside agencies in a confidential and friendly manner Team Responsibilities: • Providing cover for the wider Schedule Care Team in the absence of other teams members as directed • Assist the Schedule Care Manager in proactively considering best proactive arrangements which would support the modernization of the department where this will have an impact on numbers waiting or wait times and take steps to identify requirements and appropriate action in these cases • Monitor email and manage queries and follow ups generated • Maintaining and updating computer based systems as required Customer service • Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying the line manager of any deficiencies • Contribute to the professional organization and management of Schedule Care by providing clerical and administrative support to all Patient Service areas within the hospital ensuring a patient focused and service driven approach. Standards, policies, procedures and legislation • Maintain knowledge of relevant employer policies, procedures, protocols and guidelines to perform the role effectively and to ensure current work standards are met. • Maintain knowledge of relevant regulations and legislation, e.g. Employment Legislation ,Health and Safety Legislation, Financial Regulations, , FOI and Data Protection Acts, etc. • Ensure consistent implementation of and adherence to procedures within own area of responsibility. • Contribute to the formulation and review of HSE strategies, policies, procedures and protocols by putting forward suggestions for consideration to line manager. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications/Experience Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria Experience relevant to the role Candidates must possess experience in a role that has involved a variety of Schedule Care Department related duties Post Specific requirements • Awareness of key external policies relating to Scheduled Care (NTPF) • Experience in waiting list management • Knowledge of Hospital Information Systems Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Health & Safety These duties must be performed in accordance with the hospital health and safety policy. In carrying out these duties the employee must ensure that effective safety procedures are in place to comply with the Health, Safety and Welfare at Work Act. Staff must carry out their duties in a safe and responsible manner in line with the Hospital Policy as set out in the appropriate department’s safety statement, which must be read and understood. Skills and Competencies Professional Knowledge & Experience • Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. • Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. • Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources • Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • Sets realistic goals and time-scales, taking account of potential problems and competing priorities. • Devotes time and energy to the most important task at any given time. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate a commitment to providing a quality service. • Demonstrate awareness and appreciation of the service user and has strong customer service skills. • Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making • Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. • Makes decisions and solves problems in a timely manner before they accumulate. • Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working • Demonstrate the ability to work on own initiative as well as part of a team. • Contributes to a positive team spirit. • Demonstrates a willingness to become involved and help team members if they are under pressure. • Enjoys working as part of a team and be able to demonstrate the qualities that make a good team player. Communication & Interpersonal Skills • Effective communication skills including the ability to present information in a clear and concise manner. • Strong written communication skills. • Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect. • Demonstrate the ability to influence people and events. Quality, Risk & Safety Responsibilities It is the responsibility of all staff to: Participate and cooperate with legislative and regulatory requirements with regard to Quality, Risk and Safety. Participate and cooperate with Children’s Health Ireland Quality and Risk and Safety initiatives as required. Participate and cooperate with internal and external evaluations of hospital structures, services and processes as required, including but not limited to: National Standards for Safer Better Healthcare National Standards for the Prevention and Control of Healthcare Associated Infections HSE Standards and Recommended Practices for Healthcare Records Management HSE Standards and Recommended practices for Decontamination of Reusable Invasive Medical Devices (RIMD) Safety audits and other audits specified by the HSE or other regulatory authorities. To initiate, support and implement quality improvement initiatives in their area which are in keeping with the hospitals continuous quality improvement programme. It is the responsibility of all managers to ensure compliance with regulatory requirements for Quality, Safety and Risk within their area/department Duration of post The current vacancy available is 1 x permanent vacancy. It is whole time, 35 hours per week. The post is pensionable. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post (as at 01/03/2025) is: €35,256, €37,367, €38,215, €40,356, €42,317, €44,033, €45,694, €47,935, €49,563, €51,206, €52,768, €54,370 LSls Annual Leave Annual leave and public holidays are granted in accordance with the provisions of the Organisation of Working Time Act, 1997. The annual leave entitlement for this grade, based on the standard hours of attendance is 28 days (exclusive of statutory public holidays) per completed year of service. You are entitled to pro-rata of this amount for periods of employment of less than one year. Working Week The standard working week is 35 hours per week. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.
