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Sort by: relevance | dateIndustry Digitalisation Officer
Vacancy Description Officer, Industry Digitalisation (x2 Roles) LEVEL 4 Role 1: Permanent, Full-Time Role 2: Specified Purpose Contract, Full-Time (approximate 6 months duration)* *This specified purpose contract is to cover a temporary internal move. Closing Date: Friday the 5th of September at 3:00pm Salary: €57,375- €82,048 Per annum * *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Blended work model with office locations of: Selection Process Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll:
Retail Sales Consultant
About This Role: You will act as company representative for Eir. At eir, we are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers. Why This Role: We are looking for individuals with at least two years experience who are customer focused and enjoy working as part of a team. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. Flexible - will be available for evenings and weekend trading. Job benefits:
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €13.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role.
Day Shift - Membership Services Representative
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a membership service professional who loves supporting communities, and geeks out on identifying underlying issues. These could range from hardware challenges with the WHOOP Strap, to software problems with the App, to analytical questions about the user’s data. As a Membership Services Representative at WHOOP, your responsibilities will be to field, troubleshoot, and resolve issues that arise in our member base. You will be surrounded by highly motivated, creative and passionate peers who have a strong mission to provide a best in class experience for our Members. If you are looking to be a part of a thriving, dynamic, fast-paced, team-based environment, then WHOOP is the place for you. This is a full-time position with shift times that will change on a regular basis in line with WHOOP’s shift bidding procedures. The pay for this role starts at €22.05 per hour. RESPONSIBILITIES: Deliver high-quality service across multiple support channels including phone, email and chat & resolve member issues in an acceptable time frame Handle a high volume of inbound and outbound customer calls (approximately 50% or more of your time will be spent on the phone). Be a hardworking advocate the voice of our members and share insights to help shape processes and policies Show compassion to frustrated members while solving problems and addressing unsatisfactory experiences Triage issues and raise to management when trends or bugs are identified that could potentially be impacting a large number of members Work with internal departments to meet our members needs and find resolutions Provide clear documentation of all cases in line with Quality Standards Ability to leverage multiple applications (Salesforce, Intercom, Stripe, Admin Console, UPS etc.) Meet or exceed the department’s metric-driven goals and KPIs (CpH, Quality, FCR, CSAT, SLAs, etc.) Be actively accessible, available, and responsive to customers, peers, and management during the duration of assigned work hours Be a great teammate through engagement and ownership Meet attendance and punctuality expectations while properly recording work hours in the Company timekeeping system QUALIFICATIONS: Must be eligible to live and work in Ireland Must be available to work 4 days per week at our Limerick office Shifts will be across a Monday to Sunday period You will be a powerful advocate for WHOOP’s members and are passionate about the community experience Excellent written and oral communication skills Adapt to change and absorb new information with ease Ability to remain calm, professional, and communicative while troubleshooting member concerns Proven track record of analyzing information, troubleshooting problems, and resolving or escalating issues as needed Positive attitude and high energy performer Ability to thrive in a dynamic, fast-paced, team-based environment Ability to flourish within a startup environment and adapt to change Comfortable working in a phone-heavy environment — resilience, patience, and active listening are key. You’ll be the first voice our customers hear and the person who makes their experience seamless.
Work Placement and Competitions Officer
Total hours of work: 36 per week. However the post holder will be required to adopt a flexible approach (including evening work) and to devote such time as may be required by the exigencies of the service. Work pattern: Monday to Thursday 8.45 am to 5.00 pm and Friday 8.45 am to 3.30 pm. Hours may vary to suit the requirements of the post from time to time. Job Purpose To undertake a key role in assisting in the planning of placements, securing placements through liaison with organisations, completion of relevant placement documentation including risk assessments, induction of students, monitoring, and liaison of students in placements and recording all placement information on the SPICE Work Placement System. Provide staff training for SERC placement staff and annually audit the work placement process. In addition to undertaking an appropriate caseload of Work Placement students and carrying out the associated duties, the job will also assist the WPCM/College Skills Champion in all activities involved in the management and organisation of a programme of internal and external competitions for SERC students. Main Duties and Responsibilities Work Placement 1. Build and maintain links with the College Managers, Academic Staff, Administration Staff, Placement Providers, and other relevant stakeholders on all aspects of FE and HE placements and work experience. 2. Act as main point of contact for Placement Providers, Careers Unit, SERC staff and other appropriate external agencies, be responsible for maintaining these relationships. 3. Liaise with course co-ordinators to establish placement requirements. 4. Support the expansion of increasing Work Placement and Work Experience provision for SERC students. 5. Coordinate and deliver placement induction talks and presentations to students prior to the commencement of a work placement/experience including use of App, required administration, Code of Conduct, Health and Safety, and Safeguarding arrangements etc. 6. Organise appropriate appointments for students with employers and record the outcome in accordance with agreed procedures. 7. Undertake preliminary placement visits to complete all relevant documentation in relation to the placement process and record outcomes in accordance with College procedures. 8. Complete individual risk assessments for each student in line with health and safety guidelines and College SOPS. 9. Record all student, company, and placement information on the SPICE Work Placement System - SWPS (Specialism Provision for Industry using College Expertise). 10. Liaise with Learning Support and Pastoral Care to ensure learning support, and counselling were required are provided for students on placement. 11. Carryout work-based assessment visits for students in accordance with awarding body and college guidelines. 12. Monitor and report on student attendance, behaviour and progress highlighting any difficulties to course coordinators and Heads of School. 13. Negotiate on more complex placement student situations, to agree resolutions and/or signpost to other College services where necessary. 14. Ensure all workplace accidents and incidents are reported and recorded in compliance with College procedures and within the required timescale. 15. Maintain an effective system of communication to ensure SERC placement staff awareness of College and SWPS, policies and on-going matters. 16. Deliver staff training on the Work Placement Procedure and use of the SWPS to enable SERC placement staff and Interns to carry out their duties. 17. Assist with review and update of all necessary information, documentation and links are accessible, for work placement staff and students on the Work Placement Team sites. 18. Liaise with SWPS, System Developers with any issues reported by placement staff, students and placement providers. 19. Carry out annual audit of WPO’s work placement documentation and SPICE WPS records and provide feedback for WPO. 20. Act as College ACCESS NI Counter Signatory for placement students, processing ACCESS NI Enhanced with (and without) Barred applications. 21. Attend internal and external events and meetings and take minutes when requested. Business Engagement 1. Build and maintain links with employers and other external agencies to develop a range of suitable placements for students and ensure high standards of customer satisfaction. 2. Co-ordinate all activities relating to the workplace and ensure employers understand their role in the work placement process. 3. Participate in Employer Forums in relation to work placement. 4. Notify Marketing of potential advertising stories in relation to Employers and placement students. Competitions To assist the WPCM in all activities involved in the management and organisation of a programme of internal and external competitions for SERC students. To assist with the application process for the DfE Competition fund to include working closely with colleagues to gather information and establish KPIs. To document evaluation reports for WPCM, DfE and college management team. To adhere to systems and processes to monitor and report on all competitions. To promote internal and external competitions to all SERC staff and students. To support students and staff in the preparation for and the delivery of internal and external competitions. To assist with the management of competitions to completion on time, on budget and ensuring KPIs are met. To manage the gathering of financial evidence for the DfE Competitions Funding, working closely with the Finance Unit, updating expenditure records in line with the ‘Letter of Offer’. To research, update and maintain the College competition team site with the most current information on regional, national, and international competitions. To be proactive in generating content including PR stories and multi-media content for both the staff and student intranet to promote competitions and their outcomes. To deputise for WPCM at termly Sector Skills Champions meetings if required, to attend external competitions and events when necessary. To provide reports, written and verbal as required. Undertake other duties as assigned from time to time by the Principal and Chief Executive, Directors of the College, Head of Quality, Work Placement and Competitions Manager, Heads of Schools’, Heads of Unit or persons to whom they have delegated authority. NOTES 1. This is a description of the job as it is at present constituted. The duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake. It should be noted that a job description is not an exhaustive list of activities and staff may be asked to carry out duties commensurate with the grade of the post. The job description may also be amended to take account of changed circumstances, and staff will be consulted when this is necessary. It is the College’s aim to reach agreement to reasonable changes, but if agreement is not possible, the College reserves the right to insist on changes to a job description after consultation with the post holder. 2. In carrying out the duties and responsibilities of the post it is expected that the post holder will do so in accordance with the College Ethos, Equal Opportunities Policy and that in doing so the post holder will contribute to the discharge of Section 75 statutory duties and implementation of the College Equality Scheme. 3. This is a post which is governed by The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2003. Before appointing anyone to this post, it is policy to ask for the relevant check to be carried out by Access NI. 4. The College operates a no smoking policy and all staff are expected to adhere to this. 5. In order to deliver its objectives, the College has developed to the following set of values and all staff expected to work within these; 6. All Staff at Principal Lecturer Level and above (including equivalent staff on NJC Terms & Conditions, band 6 and above) are required to participate in evening and holiday cover rotas as required. 7. All Staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies. 8. All staff has a responsibility for ensuring that risks are managed at College, team and individual level. This process will include the assessment and effective control of all acceptable risk situations. 9. All Budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes. 10. Staff will be expected to participate in staff training and development activities to update and enhance their own knowledge, skills and professional competence needed to fulfil the role effectively. 11. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus. Selection Criteria Essential Assessment Criteria 1. Hold GCSE English (Grade A-C) / Essential Skills Level 2 (or higher) in Communication; and GCSE Maths (Grade A-C) / Essential Skills Level 2 (or higher) in Numeracy, or NICATS Access Maths Modules or equivalent 2. Hold a minimum Level 3 qualification. 3. Have a minimum of 6 months experience of working with apprentices/trainees/students. 4. A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full. 5. Experience of using a Management Information System to collate, update and extract data. 6. Experience of using the Microsoft Office suite, in particular Outlook, Word and Excel. 7. An ability to communicate confidently and effectively with a range of stakeholders through various methods. 8. Demonstrate ability to create and develop links and effective working relationships with stakeholders. Desirable Selection Criteria 1. Experience of organising work placements and liaising with employers. 2. Experience of establishing links with industry. 3. Hold a Level 4 qualification.
Dispensary Assistant
Join Our Team as a Dispensary Assistant! 💊 Are you ready to step into a role where every interaction makes a difference? McKeevers Chemists, BALLYWALTER, is on the lookout for dynamic and dedicated Dispensary Assistants to join our teams! Dispensary Assistants – Full & Part Time positions (24-40 hours per week) Why McKeevers Chemists? 💊 Prescribing Positivity: Be part of a pharmacy that believes in the power of positive healthcare experiences. 🤝 Team Collaboration: Join a supportive team where your contribution is celebrated, and collaboration is key. 🌐 Community Impact: Be part of a pharmacy deeply rooted in the community, where your work directly impacts the well-being of our neighbours. What You'll Do: 📦 Assist in dispensing medications with precision and care- accepting prescriptions for filing, gathering and processing labels using IT systems 🌟 Customer Care: Provide top-notch service, creating a welcoming environment for our valued customers- informing customers on all health and associated products including over the counter medication, minor ailments and services offered by the Pharmacy. 🤝 Provide exceptional customer service and support- Handling telephone enquiries and giving advice while referring callers to the pharmacist when necessary. 🌟 Collaborate with pharmacists to ensure a seamless workflow 🧴 Maintain a clean and organised dispensary environment- operating efficient stock control to include ordering and rotation of goods. 💸Till operation and money handling. What We're Looking For: 👩⚕️ Enthusiastic Dispensary Assistants. ⌚️Fully flexible to work a variable rota between Monday – Saturday (Weekend shifts in accordance with branch rota). Shift patterns are 9-5:30pm Monday to Saturday. 🔄 Strong attention to detail and accuracy skills. 📚 Previous experience is desirable but not essential if you are willing to learn and are passionate about ongoing learning and development. 💡 A team player with excellent communication skills. Perks: 💼 Competitive salary. 🥼 Free Uniforms upon joining 📈 Opportunities for professional growth and development. ✉️ Company pension 🎁 Staff discount instore How to Apply: Apply online now via GetGot. Don't miss this chance to be an integral part of McKeevers Chemists mission to deliver exceptional care to our community! 🌟 *McKeevers Chemists is an Equal Opportunities Employer
Dispenser/trainee Dispenser
We have an excellent opportunity for a qualified Part Time Dispenser/Trainee Dispenser to work in our Portavogie branch. Working 8 hours per week, between the hours of 10.00am to 2.00pm Monday and Thursday according to the rota. Additional hours may be required from time to time and applicants must be fully flexible to work according to the rota. Working as part of a team duties can include; sales of over the counter medicines, providing customers with information on symptoms and products, prescription receipt and collection, date checking, and the ordering, receiving and storing of pharmaceutical stock. Applicants must have excellent communication skills and have the ability to work accurately with attention to detail. Essential Criteria
Front of House Attendant
Salary: Scale 2 SCP 5 £13.26 per hour for all hours worked JOB PURPOSE: The Market Place Theatre & Arts Centre is one of the Council’s flagship cultural venues. The venue has a 393-seat auditorium, 100-seat studio theatre, 2 exhibition spaces and a number of multi-purpose workshop rooms. The centre attracts over 50,000 people to performances and participative workshops each year. The Casual Front of House Attendant will provide cover within a customer-focused, team environment ensuring that attendees have an enjoyable and safe visit to the Centre. MAIN DUTIES AND RESPONSIBILITIES: Point of contact for customers and ensure that the Front of House area is in perfect condition for welcoming visitors. Assist all customers in any needs that they might have – including checking tickets and ushering them to their seats – ensuring that the highest levels of professionalism and customer care are observed. Deal with any complaints / enquiries / incidents in accordance with the venue’s policies and procedures. Assist in liaising with incoming groups in relation to their specific requirements and make necessary arrangements as required. Adhere to all relevant Health and Safety / Security policies and procedures to ensure the safety of all customers, staff and incoming companies. Issue comment cards / workshop evaluation forms / flyers for forthcoming events. Assist with tidying auditoria / workshop rooms after activities. Assist with marketing activities such as shopping centre promotions, leaflet and poster distribution, preparation of mailings, attending external exhibitions, customer surveys, building / dismantling of exhibits, etc. Assist with evacuation of the venue in the event of an emergency, if required. Assist with room set-ups for meetings / conferences / workshops as required. Assist with registration for workshops / conferences as required. Act as chaperone for workshops/events as required. Assist with administrative duties as required. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • 5 GCSEs (Grades A – C) or equivalent/comparable including Mathematics and English Language. **Applicants must list all subjects, grades and level attained Experience • Six months’ experience of working with the public in a customer-facing environment. Key skills, knowledge and attributes • Excellent communication skills; • Excellent customer service skills; • Able to work as part of a team; • Able to work on own initiative; • Ability to diffuse & handle difficult situations. Working Arrangements/Flexibility Hours will be offered on an ‘as and when required’ basis only and will vary according to requirements. Continuing offers of work whilst on this register will be conditional on satisfactory performance and availability. Preference will be given to candidates who can provide the highest degree of availability. Regular hours cannot be guaranteed and payment will be made for hours worked only. Hours may be offered during daytime, evenings, weekends & bank holidays
HGV Driver/refuse Team Leader
The post holder will drive the waste collection vehicles in a safe manner whilst providing advice and assistance to members of the public regarding waste collection services. A waiting list will be created for 12 months with the aim of ensuring ongoing availability of applicants deemed suitable for appointment as posts arise. During the selection process, successful applicants will receive a score and be placed on the waiting list in rank order. If applicants accept a fixed term contract, they will remain on the list in the original rank order to be contacted for future permanent positions. Once a permanent position is accepted, applicants will be removed from the waiting list. All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their e-mails including junk folder regularly. Correspondence will only be sent by post where an applicant has submitted a manual application form. Please download the Job Description and Person Specification as these will not be available after the advertisement closes. Recruiting Office Human Resources Section (Craigavon Office) Armagh City, Banbridge and Craigavon Borough Council Civic Centre Lakeview Road Craigavon BT64 1AL 0300 0300 900 Ext 62014/61705
