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Company Description We are SGS- the world’s leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for sustainability, quality and integrity. With 99,600 employees across our 2,600 offices and laboratories worldwide, we are working together to enable a better, safer and more interconnected world. We provide independent services worldwide that make a difference in people’s lives across Testing, Inspection and Certification. We also offer training and consultancy services to ensure your organisation stays up with the latest developments in standards, regulation and technology across all industries. Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient. We are currently recruiting for a number of Customer Service Advisors for our Galway Contact Centre to support our service deliverables in the Small Pubic Service Vehicle (SPSV) Industry within one of our awarded Government Services. The position is based on-site in our Galway office. This position is a full time, fixed term contract. In SGS Galway Contact Centre, we are seeking enthusiastic new team members who thrive in a Team environment while delivering an exceptional customer experience. If you are looking for a dynamic, open and progressive culture with the opportunity to develop your career, we’d love to hear from you. Job Description Our offices are open from 9am to 6pm Monday to Friday (excluding public holidays) Reporting to the Licensing Coordinator & Operations & Quality Supervisor, the successful candidate will be responsible for the following activities:
Systems Support Advisor
There is currently one permanent, full-time post. To register and apply for this job, go to Systems Support Advisor (link opens in new window). You can also download the job description, employee specification and terms and conditions for this job. As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome. And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome. As part of our commitment to equality of opportunity, we offer a Guaranteed Interview Scheme (GIS) for disabled applicants. Further information can be found in the application pack. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Customer Care Advisor
Salary: £26,040 per annum (£28,644 OTE) Would you like to be part of a successful and rewarding business? If you are looking for an exciting opportunity and love to delight customers this role could be the one for you. Dreams and Sofatime are currently seeking a Customer Care Advisor on a temporary contract for maternity cover. We are looking for people with personality. People who'll listen, ask the right questions and offer the solutions that will delight our customers. This will involve a lot more than just answering questions - you will play a key role in building relationships with our customers by helping them with a wide range of enquiries regarding our products and working with colleagues to provide the right solutions to meet their needs. We’re looking for dedicated people who can take ownership of customer issues and deal with enquiries in a friendly, helpful and knowledgeable way. If you love to chat with people, then this is the job for you! The more you talk, the better for you! If you are looking for a job where chatting actually helps people, then maybe it's time to consider a role as a Customer Care Advisor. Role Description To succeed in this role you will: Answer customer, store and supplier queries on the phone and via email. Take ownership of customer complaints tracking through to resolution. Negotiate commercially with customers and suppliers. Arranging delivery dates with customers. The Person Essential Requirements: Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook. Customer focused approach. Excellent communicator both written and verbal. Excellent ability to multi-task. Must thrive in a high volume environment. Benefits Bonus applies for on target earnings. Commission for telesales Staff discount. On site parking. Smoke break exchange - allowing 1 extra day leave each year.
Quality, RISK AND Safety Advisor
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite support to both Children and Adults in various locations across 3 Regions. The organisation is looking for candidates who are committed to supporting people with Intellectual Disabilities and their families, in a person-centered, community-based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: QUALITY, RISK AND SAFETY ADVISOR, GRADE VI DUBLIN SERVICES PERMANENT FULL-TIME 35 Hours Per Week. Salary: € 56, 757 - € 69,341 * (LSI) *Salary subject to Relevant Public Sector Experience. Req: 82948 Avista is recruiting a Quality, Risk and Safety Advisor to join our Organisation and work as a dedicated support to the Quality, Risk and Safety Team in collaboration with key stakeholders across the service. The post is located in Dublin (location will be St. Vincent’s, Navan Road, Dublin 7 or St. Joseph’s Centre, Clonsilla, Dublin 15). The successful candidate will have experience in Compliance, HIQA regulations and standards, New Directions, internal audits, risk management, knowledge and experience of Health and Safety Regulations and standards within the Disability sector. Essential: Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Stephanie Kilrane, Director of Quality, Risk and Safety, Tel; 087 621 1643 Closing date for receipt of applications 6th August 2025. “A panel may be formed from which future positions may be filled across the service.” Avista reserves the right to close the competition early should a sufficient number of applications be received. Avista is an equal opportunities employer
Digital Customer Service Advisor
What is the opportunity? As a Digital Advisor, you'll drive digital transformation and enhance customer experiences. By helping customers embrace new technologies, you'll make their lives easier and more efficient. Join a dynamic team committed to putting customers first. Make a meaningful impact at Bank of Ireland while continuing to grow and learn. Please note, the working hours for this role are 10am-2pm daily. In this role, you will:
Digital Customer Service Advisor
What is the opportunity? As a Digital Advisor, you'll drive digital transformation and enhance customer experiences. By helping customers embrace new technologies, you'll make their lives easier and more efficient. Join a dynamic team committed to putting customers first. Make a meaningful impact at Bank of Ireland while continuing to grow and learn. Please note, the working hours for this role are 1-5pm daily. In this role, you will:
Sales & Service Advisor, Branch Banking, Ballybofey
Sales & Service Advisor, Branch Banking, Ballybofey, Donegal Apply now » Date: 21 Jul 2025 Location: Donegal, IE, IE Company: Allied Irish Bank Location/Office Policy: AIB Ballybofey, Co Donegal (Office based role) If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline: 12th August 2025 Job Segment: Recruiting, Bank, Banking, Human Resources, Finance, Sales Apply now »
Sales Advisor - Aelia - Belfast Int. Airport
Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment! £12.86 an hour Job purpose: As a Sales Advisor, you will provide exceptional customer service, assist shoppers with product inquiries, and help drive sales in a retail environment. You will ensure that the store is well-stocked, organised, and visually appealing. Additionally, you will handle transactions, manage customer issues, and contribute to a positive shopping experience. This role is for our Aelia duty free store at Belfast International Airport. This store is undergoing a significant redevelopment with the estimated opening of the new store in April 2025. During the time before store opening there will be full training on our system and processes, and the responsibility of supporting recruitment for the growing team. Contract: 37.5 hours per week, across 5 days (part-time opportunities available) Benefits: SimplyHealth, Retail Trust, life insurance, on-site parking and up to 25% in-store discounts Key responsibilities: Accessing the airport: A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this. Our values: Can you feel the HEAT? Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday: HONESTY - Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate EXCELLENCE - Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands AGILITY - Working in a fast-paced environment | Adapting well to change | Always striving to improve TEAM SPIRT - Working together as one team | Supporting each other | Being active partners in our wider communities Our company: One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities. Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day. Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022. At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
Apprentice Sales Advisor
We have an excellent opportunity to join our AbbeyAutoline Academy as an Apprentice Sales Advisor. No previous experience required! Working as part of the Personal Lines branch sales team, you will be provided with a comprehensive Apprentice Training Programme, in conjunction with Belfast Met, to support you in achieving your NVQ Level 2/3 in Providing Financial Services. With practical on-the-job training, you will obtain all the skills and knowledge you require to sell personal lines insurance products, such as car, home, van, and travel, to our customers throughout Northern Ireland. Your Requirements Qualifications • English, Maths, and ICT GCSE at Grade C or above (or equivalent). • If you are missing the required qualifications, you must have 5 x GCSE at C+ or equivalent, and will complete the required subject(s) with company support. Experience • Computer literate Competencies • Good team player • Negotiation and influencing skills • Planning, organisational and time management skills • Problem solver • Effective communicator and listener • Ability to work within a target-driven environment • Act honestly, ethically, and with integrity Benefits • Generous starting salary, increasing after 12 months and again on completion of your NVQ • Bonus Scheme • 31 days annual leave, increasing with length of service • Insurance discounts for you and your family • Private medical insurance • Life assurance two times your annual salary • Eyecare scheme • Pension Scheme • Employee Assistance Programme • Access to a range of internal initiatives through our Better Together Programme
Chemical Safety Advisor
Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Chemical Advisor within our Health and Safety team based in Crumlin, NI. What does this team do? This team ensures a safe working environment for employees and protects our staff by implementing and maintaining safety protocols and procedures. This includes developing and enforcing policies, conducting risk assessments, investigating incidents, and providing training on health and safety practices. Location: 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week. Monday to Friday. What does this role involve? The role of Chemical and Biological Safety Advisor will work within the Health and Safety Department, covering general Health and Safety functions such as managing legal compliance, providing advice and support to key stakeholders, advising management on safe working practices, ensuring the company meets statutory and best practice requirements, but also specifically in relation to biological pathogens and dangerous goods. How do I apply? (Fast process) Click Apply on the site you are seeing this advert. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early if we receive sufficient applicants.
