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Costa Coffee requires a Team Member for our store in Bishopstown, Cork. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Sales Advisor Midweek Fully Flex
Sales Advisor part time midweek fully flex Brand Gant Posted Date 3 hours ago(02/05/2024 14:39) Job ID 2024-21127 # of Openings 1 Category Sales Advisor Type Full Time / Part Time Overview As part of the Retail Team in our Kildare Village Ireland Store you will play a key role as the face of GANT to our customers. We expect you to deliver a premium and enriching experience for each customer visiting the store. You will be part of a high-performing team that has an enthusiasm for fashion and the preppy lifestyle. You appreciate the challenge of achieving top results and can deliver continuous improvement. As a team we work to create an exceptional experience for our customers and always meet or exceed our sales targets Responsibilities Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
Post Office Administrator
Main purpose of the role: Ensure the post office operates efficiently and effectively at all times and ensures cash is secured and balances correctly. The ideal candidate will have/be: • Experience in a similar position is an advantage • Minimum 1 years` experience in a cash handling role • Excellent numerical skills • Excellent communication skills Main duties: • Oversee and ensure the smooth running of the post office • Maintain all security measures, ensuring all valuables (cash, coupons etc.) are kept secure • Maintain confidentiality at all times • Reconcile daily cash in line with post office procedures • Conduct daily safe counts • Complete over and under reports daily
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.
Clinical Nurse Specialist/clinical Manager In Physical Disabilities And Complex Care
Clinical Nurse Specialist/Clinical Nurse Manager 2 in Physical Disabilities and Complex Care Part-time (0.5wte) Specified Purpose Contract We are looking for an enthusiastic and well-motivated nurse to join us as we continue to deliver high quality care to children attending CRC services. The post holder will work as part of a dedicated and innovative team providing nursing care and support alongside national specialist multidisciplinary team. S/he will demonstrate a desire to deliver a positive experience to our clients and their families, with an ability to work both independently and as part of a multidisciplinary team. The successful candidate will ave the following essential requirements: · Current registration with the Nursing & Midwifery Board of Ireland (NMBI) in the Paediatric or General Division. · At least 5 years post qualification nursing experience and evidence of continuing professional development. · Experience working in relevant specialist area, e.g. Neurodisability, or pediatrics Desirable requirements: · Postgraduate qualification in relevant specialist area · Experience working in a Disability setting or complex paediatric care · Evidence of service developments and improvement in clinical practice Informal enquiries Jenni Crumlish, Director of Nursing 01 8542261 or email jcrumlish@crc.ie Department of Health Salary Scale, Clinical Nurse Manager 2 applies (€58,485-€73,904). Applicants must demonstrate in their CV and supporting documentation how they meet the above criteria as short-listing will apply. Please apply through Rezoomo. Applications must be received on or before 17th May 2024 Data Protection: Please refer to crc_job_applicant_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle. This role is subject to HSE approval
Team Member
Costa Coffee requires a Team Member for our store in Swords Shopping Centre. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Senior Clinical/counselling Psychologist
Role: Senior Grade Clinical/Counselling Psychologist Location: The successful candidate will have the choice of working in Tullamore, Mullingar or Monasterevin Tenure: Permanent (Part-time, 0.5 WTE) – 35 hours per fortnight This is an exciting new service development within the Muiriosa Foundation. The successful candidate will become a key member of an evolving psychological services team led by the Principal Psychology Manager. We are establishing an interdisciplinary team to provide psychological supports to the Person Centred Wing. The person appointed will work as part of the psychology team and in close collaboration with other clinicians in providing psychological assessment, formulation and a range of interventions to supports to adults with intellectual disabilities and Autistic adults with high support needs. The Muiriosa Foundation promotes a human rights-based approach. Psychologists develop evidence-informed, and values led, interventions collaboratively with the person supported, following comprehensive assessment of each person’s strengths, needs and within the context of their environment. The successful candidate will be required to work flexible hours depending on the needs of the individuals supported and their circles of support. The office base is negotiable – Tullamore, Mullingar or Monasterevin. The Senior Psychologist will: · Develop a psychological service for people supported by the Person-Centred Wing under the direction of the Principal Clinical Psychologist. · Contribute to the delivery and future developments of an effective psychology service in line with organisational priorities and objectives and within established professional standards, guidelines, and policy · Work with senior management and the Person-Centred Wing Project Manager to ensure co-ordinated and comprehensive service delivery to, and effective communication with, all stakeholders. · Contribute to service planning, development, evaluation, and quality initiatives. Why choose us? · Innovation and creativity in how we provide psychological supports. · A primary focus on the importance of attuned therapeutic relationships and meaningful connections. · A commitment to working in close collaboration with Autistic Consultants. · A human rights-based approach to promoting lives free of restrictions. · Access to exciting continuing professional development initiatives including: The successful candidates must be able to demonstrate the following: · Undergraduate degree in psychology obtained with 1st or 2nd class honours and Irish post-graduate professional qualification in Clinical or Counselling Psychology, accredited by the Psychological Society of Ireland (essential). OR An equivalent professional clinical or counselling psychology qualification from another jurisdiction validated by the Department of Health (essential). · Must be a member of the Psychological Society of Ireland or a member of the British Psychological Society (essential). · Demonstrated competence in provision of psychological support to adults with intellectual disability and Autistic adults with high support needs. · Applicants must have at least five years’ satisfactory post-graduate experience in the area of professional psychology, no more than three years of which was spent in gaining the post-graduate professional qualification and no less than two years full-time spent in post-qualification experience as a professional psychologist. · Years in excess of the permitted three years for completion of the post-graduate training or time not worked will not be taken into consideration when assessing the five years’ experience requirement. · Previous experience in a senior post. · Experience of interdisciplinary working. · Demonstrated competence in provision of psychological support to adults with intellectual disability and Autistic adults with high support needs (essential) · Excellent interpersonal and consultation skills. · A commitment to person-centred values. · Full driving licence, access to car and ability to travel across a broad geographical area (essential). Informal Enquiries: Ms Ruth Connolly, Principal Clinical Psychology Manager. Mobile: 087 9058074 Closing Date for receipt of completed applications: Thursday 16th May 2024 @ 5pm To apply and for further details please go to our web page at: https://www.muiriosa.ie/employment/ N.B. When applying for positions on Rezoomo, it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
CHW Team Leader, Community Living
Job Specification & Terms and Conditions Job Title, Grade Code CHW029 Team Leader, Mayo Community Living (Grade Code 3030) Campaign Reference CHW029-TLMCL-2024 Closing Date Wednesday 15th May 2024 at 12 noon. Proposed Interview Date (s) Proposed interview dates will be indicated at a later stage. Please note you may be called forward for interview at short notice. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There is currently one specified purpose contract available in Mayo Community Living, Community Healthcare West. A panel may be formed as a result of this campaign for Team Leader, Mayo Community Living, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration for the post of Team Leader Mayo Community Living may be filled. Informal Enquiries Name: Siobhan McAndrew Job title : Director of Service, Mayo Community Living Email : Siobhan.mcandrew@hse.ie Mobile: 087 6616900 Details of Service Mayo Community Living provides services to individuals with Intellectual Disabilities in Co. Mayo. The service has been established following a service improvement plan to support individuals under a social care model. The service will be based across a number of communities across Co. Mayo supporting people in their own homes in all aspects of their life. Reporting Relationship The successful candidate will: · Report to the Area Manager · Be responsible for Social Care Workers / Nurses / Care Assistants Purpose of the Post The purpose of this role is to effectively manage services delivered to individuals in a variety of settings. To lead a team who support individuals in all aspects of their daily lives and in accordance with their evolving plans, to support them to lead a meaningful life. The post holder will be required to establish and maintain relationships with individuals with disabilities that are based on respect and equality to support people to direct their own lives. It is critical that when undertaking this work the post holder will do so in a manner that is consistent with the vision and mission of the service. Principle Duties and Responsibilities Working with Adults with Intellectual Disabilities The Team Leader will: · Work closely with and report to the Area Manager or designated manager in the administration and management of the Service. · Take on the role of Person in Charge (PIC) or Person Participating in Management (PPIM) as required · Assist the Area Manager in all aspects of ensuring that the service is compliant with National Standards and Regulations. · Support the Area Manager in ensuring that all staff are aware and adhere to the policies, procedures and guidelines of the Service. · Report immediately to the Area Manager any incidents of poor practice or any matters that are prejudicial to the welfare of the service user. · Provide supervision and support to front line staff to assist them in their caring role. · Ensure accountability in service planning and delivery. · Chair and participate in staff meetings, as directed. · Post will involve working mixed shifts from designated shifts for office duties to regular day shifts, weekends, bank holidays and night duty shifts. · Participate in all aspects relating to day to day operations of the Service in providing a 24- hour supportive service for adults with intellectual disabilities in the community in line with the service vision and mission statements. · Ensure that accurate and concise records are maintained at all times including staff mandatory training records, planned and unplanned leave, duty rosters as required within the service. · Maintain appropriate links with family members and with relevant community services (Social Workers, General Practitioners, Liaison Nurses etc.). · Assist front line staff and Area Manager and members of the multidisciplinary team in the design, implementation and evaluation of Person Centred Plans (PCPs) for people who use the service. · Link with the multidisciplinary team in relation to the safe and appropriate management of challenging behaviour of the people who use the service and assist in the development review and evaluation of all plans relating to this. · Ensure all information relating to the people who use the service, their families, staff colleagues etc. is treated in a thoroughly professional manner, in accordance with the principles of confidentiality, data protection legislation and Freedom of Information. · Provide leadership and motivation which is conducive to good staff relations and effective work performance. · Attend and participate in Case Reviews and Multidisciplinary Team meetings as required. · Co-operate with external monitoring and statutory inspections and implement their recommendations. · Prepare and assist staff in preparing risk assessments, judgements and decisions based on the needs of the client, relevant facts, observable information, the quality of that information and the likely consequences of any actions taken / decisions made. · Participate in all training programmes as directed. · Promote the rights and responsibilities of each person within the service setting e.g. following complaints procedure guidelines. · Promote physical, emotional, social, cultural, ethnic, spiritual and religious welfare of each person who uses the service. · Participate in professional supervision. · Any other duties that may be assigned by the Director of Service, , Area Manager of his/her designated officer from time to time, having regard to service needs and changes together with full co-operation with assignment in a range of settings appropriate to service needs. Risk, Health & Safety The Team Leader will: · Adhere to the Safety, Health and Welfare at Work Act (1989) policies and procedures and other relevant legislation. · Report any immediate concerns / incidents of questionable practice to the Manager or his / her designate. · Be familiar with Health Service Executive policies and procedures and ensure that such policies and procedures are strictly adhered to. · Be familiar with emergency procedures and know who to contact in an emergency. · Work in compliance with HIQA National Standards. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards. · Have a working knowledge of the Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013. · As a mandated person under the Children First Act 2015 you will have a legal obligation to report child protection concerns at or above a defined threshold to TUSLA & to assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report. Education, Training & Professional Development The Team Leader will: · Contribute to the development of the team in light of the purpose and function of the service. · Provide induction to new staff; guiding them on best practice in conjunction with the Area Manager / Service Manager. · Participate in regular professional supervision and the supervision of staff as required. · Participate in further training and development as required. · Engage in reflective and evidence based practice. · Keep abreast of current legislation and current professional knowledge. · Be responsible for own health and wellbeing in order to carry out the duties of the role / is committed to managing own work / life balance. Administration and Accountability The Team Leader will: · Ensure that adequate staffing levels are present at all times; ensuring that staff are deployed in the most effective manner, delegating responsibilities as appropriate. · Manage, develop and support staff, individually and as a team, including induction, probation, supervisory support and training. Ensure that handover is completed efficiently and effectively · Monitor the interactions between staff and clients and ensure that any concerns are discussed with the Area Manager and addressed accordingly. · Assist in the administration and day-to-day operation of the service; assume responsibility for various operational functions as designated from time to time by the Manager or his/her designate. · Attend team meetings and report to the Area Manager on matters affecting the delivery of service. · Be accountable for any money spent on behalf of the HSE during the course of duty. · Make written and verbal reports to the Area Manager on a regular basis on the progress of development of people who use the service. · Prepare reports for and participate in strategy meetings ensuring that all records relating to those meetings are maintained to a high standard as appropriate / required. · Assist in the preparation of policies and procedures required to ensure high standards of care and the implementation of same. · Be responsible for decision making when on shift and in the absence of the Area Manager as appropriate; which will include accepting overall responsibility for the service setting. · Provide cover for the Area Manager or his / her designate in their absence. · Work duty rosters as required, including weekends, public holidays and night duty etc. · Participate in all aspects relating to day to day operations of the service, including providing personal care and support to people who use the service as required. · Be punctual and precise in maintaining time sheets/e roster/ annual leave cards. · Participate in on call duties where it applies. · Carry out any other duties that may be assigned from time to time. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess the National Diploma in Childcare awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)/DIT. OR (ii) Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann)/DIT. OR (iii) Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)//DIT. OR (iv) Possess the Diploma in Applied Social Studies/Social Care from DIT. OR (v) Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework). OR (vi) Possess Open Training College National Diploma in Applied Social Studies (Disability). OR (vii) Possess an equivalent qualification AND (b) Candidates must have 3 years management experience AND (c) Candidates must have a suitable standard of professional attainments. AND (d) Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability for the proper discharge of the duties of the office 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate depth and breadth of experience of supporting people with disabilities to realise their potential as relevant to the role. · Demonstrate depth and breadth of experience of leading and managing a team as relevant to the role. Other requirements specific to the post · As this post may involve the driving of a HSE owned vehicle the successful candidate is required to hold a full unendorsed Drivers Licence category B. · Willingness to participate in future training. Skills, competencies and/or knowledge Candidates must: Professional Knowledge / Experience · Demonstrate a working knowledge of the Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013. · Demonstrate sufficient professional knowledge to carry out the duties and responsibilities of the role. · Demonstrate knowledge or experience of Social Role Valorisation or SSDL (Supported Self Directed Living) · Demonstrate an understanding of theory and practice in the delivery of care to the client group. · Demonstrate knowledge of Autistic Spectrum Disorders. · Demonstrate knowledge of Lámh training. · Demonstrate knowledge of Multi Element Behaviour Support and approaches used in the management of Challenging Behaviour. · Demonstrate knowledge and proven ability to interpret and apply legislation in the area of Disability Services. · Demonstrate knowledge of risk assessing and the implementation of general risk assessments. · Demonstrate knowledge of Medication Management. · Demonstrate experience in completion of HIQA notifications. · Demonstrate knowledge of completing incident/accident reports/investigations as per State Claims Agency requirement. · Demonstrate experience of managing aggression and potential aggression training. · Demonstrate sufficient awareness of policy, legislative and professional requirements to ensure an appropriate standard of service delivery (e.g. a working knowledge of the Safeguarding of Vulnerable Adults from abuse and HIQA standards and requirements as related to the function of the role). Planning and Managing Resources · Demonstrate evidence of effective planning and organising skills including awareness of resource management and importance of value for money. · Demonstrate ability to manage deadlines and effectively handle multi tasking as part of daily workload management. · Demonstrate an understanding of budgets and completion of all financial records in compliance with National Financial regulations. · Foresees potential problems or competing priorities and takes appropriate action to ensure service standards don’t suffer / deadlines are met · Takes responsibility for the achievement of delivery targets by regularly monitoring, recording and reporting performance statistics/information · Demonstrate behaviour support planning. · Demonstrate incident and accident reporting. · Demonstrate ability to work on own initiative. · Demonstrate flexibility and motivation. Leadership & Team management Skills · Demonstrates leadership and team management skills. · Empowers staff by appropriately delegating responsibility and authority · Adapts leadership style to suit the demands of the situation and the people involved · Motivates staff towards the provision of a quality service · Demonstrate knowledge of Person Centred Planning and working with key workers within the service in developing person centred care plans. · Demonstrate ability and commitment to work as part of a team. · Demonstrate ability to effectively build and maintain relationships including the ability to work with multi-disciplinary team members. · Demonstrate the ability to manage a team, providing leadership and engagement opportunities. Commitment to Providing a Quality Service · Demonstrates commitment to assuring high standards and strives for a person centred service. · Recognises the service user as expert through experience and promotes the involvement of the service user in care planning, decision-making and service development as appropriate · Provides a flexible service, is adaptable and promotes innovation in approach to service user care · Demonstrate commitment to assuring high standards and strive for a person centred service. · Demonstrate initiative and innovation in identifying s for service improvement. · Demonstrate awareness and appreciation of the service user as expert through experience including promoting the involvement of the service user in care planning, decision-making and service development as appropriate. · Demonstrate a willingness to develop IT skills relevant to the role. · Demonstrate commitment to continuing professional development Problem Solving & Decision Making · Demonstrate ability to evaluate information and make effective decisions / solve problems especially with regard to service user care. · Gathers information from enough sources and other people to make well-founded decisions · Formulates, articulates and demonstrates sound reasoning / synthesises and analyses information available. · Regularly quantifies and evaluates activities against plans and takes timely action to correct potential difficulties · Makes decisions in a transparent manner by involving and empowering others where appropriate. Communication & Interpersonal Skills · Demonstrate ability to effectively influence others / negotiate with others. · Demonstrates excellent communication skills (verbal & written) including active and empathetic listening skills. · Maintains a professional relationship in all communications, treating others with dignity and respect. · Works collaboratively with the client and other relevant individuals to understand and establish expectations and desired outcomes · Demonstrate ability to effectively influence others / /negotiate with others. · Demonstrate ability to effectively build and maintain relationships including the ability to work with multi-disciplinary team members. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on https://www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Team Leader, Mayo Community Living Terms and Conditions of Employment Tenure The current vacancy available is whole-time and specified purpose contract The post is pensionable. A panel may be formed as a result of this campaign for Team Leader, Mayo Community Living, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration for the post of Team Leader Mayo Community Living may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is: (as at 01/01/2024): €53,621- €54,780-€55,938-€59,028-€60,225-€61,414-€62,619 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Polic
CHW-HSRM - Home Support Resource Manager
Job Title and Grade Home Support Resource Manager (Grade Code 6584) Campaign Reference CHW025-HSRM-2024 Closing Date Friday 17th May 2024 at 12 Noon Please note late applications will not be accepted Proposed Interview Date(s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West Location of Post Older Persons Services, Galway/Roscommon/Mayo There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department A supplementary panel 3 may be formed as a result of this campaign for Older Person Services, Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration in the geographical areas of Galway/Roscommon/Mayo may be filled. Please note that there are existing panels in place for CHO2 Home Support Resource Manager within the Galway/Roscommon/Mayo area. The existing panels will take precedence over supplementary panel 3 created through this campaign for any future temporary/permanent posts that arise. Informal Enquiries Cepta Smyth, Home Support Manager. Phone: 091-546062 Email: cepta.smyth@hse.ie Rosaleen Flanagan, Home Support Manager. Phone: 087 9077663 Email: Rosaleen.flanagan@hse.ie Details of Service The home support service is an integral part of the delivery of primary care services. Health Care Support Assistants deliver vital support services to people living in the community or returning to live in the community. Reporting Relationship The post holder will: · Report directly to the Home Support Manager for the area. Purpose of the Post The post holder will manage the delivery of the Home Support Service to clients within a defined geographical area. He/she will work closely with members of the multidisciplinary team to ensure that services are delivered in an integrated manner. The post holder will manage a team of Health Care Support Assistants in the specific geographical area to which s/he has been assigned. In addition, the Home Support Resource Manager will support the delivery, co-ordination and development of the Home Support Service. Principal Duties and Responsibilities The following are the principal duties and responsibilities of the Home Support Resource Manager: The Job Specification is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed application forms for the post possess: 1. Professional Qualification, Experience etc. (a) Have obtained such a standard of education as to enable him/her to discharge the duties of the post satisfactorily and (b) Demonstrate relevant management ability and experience within a health or social services setting and (c) Possess the requisite knowledge, ability and experience to fulfil the duties of the post. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate depth and breadth of experience in the effective management of staff, as relevant to the role. · Experience of working collaboratively with multiple internal and external stakeholders, e.g. service users and service providers. · Significant experience of implementing and managing complex change or quality improvement projects. · Experience of using multiple online platforms, e.g. Web Ex, MS Teams, and other related platforms. Other requirements specific to the post · Flexibility in relation to working hours to ensure deadlines are met. · Access to appropriate transport to fulfil the requirements of the role as the post will involve travel. Skills, Competencies and/or Knowledge Candidates must demonstrate: Professional Knowledge & Experience · Excellent MS Office Skills to include, Word and Excel · An understanding of the Irish Health Service and Health Reform including new health regions and reform of Home Support to include Regulations and HIQA Standards. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Knowledge and experience relevant to the role as per duties and responsibilities, eligibility criteria and post specific requirements of the role. · Ability to work in line with relevant Policies and Procedures. · Commitment to developing own professional knowledge and expertise. Planning & Managing Resources · Strong planning and organising skills including, structuring and organising own work- load and that of others effectively. · The ability to take responsibility and be accountable for the delivery of agreed objectives. · A logical and pragmatic approach to workload, delivering the best possible results with the resources available. · Challenges processes to improve efficiencies where appropriate, is committed to attaining value for money. Commitment to a Quality Service · Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation. · Demonstrate evidence of practicing and promoting strong focus on delivering high quality customer service and an awareness and appreciation of service user. · Ensure attention to detail and a consistent adherence to Procedures and Standards within area of responsibility. · Embraces and promotes the change agenda, supporting others through change. · Demonstrate flexibility and initiatives during challenging times and ability to persevere despite setbacks. Team Working and Leadership Skills · The ability to lead the team by example, coaching and supporting individuals as required. · The ability to work with the team to facilitate high performance, developing clear and realistic objectives. · The ability to address performance issues as they arise. · Flexibility and willingness to adapt, positively contributing to the implementation of change. · The ability to work as part of a team in establishing a shared sense of purpose. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, an ability to analyse and evaluate information, considering a range of critical and complex factors in making effective decisions. Recognise when it is appropriate to refer decisions to a higher level of management. · Demonstrate initiative in the resolution of complex issues/problem solving and proactively develop new proposals and recommend solutions. · Ability to confidently explain rationale behind decisions when faced with opposition. Communications & Interpersonal Skills · Demonstrate excellent communication and interpersonal skills in order to deal effectively with a wide range of stakeholders. · The ability to present information clearly, concisely and confidently when speaking and in writing. · The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role. In addition, candidates must: · Demonstrate a comprehensive understanding of the Irish Health system and structures. · Have an understanding of legislation relevant to the role e.g. Health and Safety, Employment Legislation. · Have good IT skills, Word, Excel, e-mail. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Home Support Resource Manager- Supplementary Panel 3 Terms and Conditions of Employment Tenure There are currently 2 permanent posts available in · CHO2 Galway (City East) Home Support Department (Ballybrit) · CHO2 Galway Loughrea Home Support Department The post is pensionable. A supplementary panel 3 may be created from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The salary scale for the post (as at 01/01/2024) is: €57,106 €58,500 €60,130 €61,766 €63,408 €64,873 €66,367 €67,819 €69,261 €71,744 €74,235 LSIs Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post is to be confirmed at Job Offer stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control All HSE employees must have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages [2]See link on health and safety web-pages to latest Incident Management Policy
