Jobs
Sort by: relevance | dateFamily Support Team Leader
Main Duties and Responsibilities Professional Further information is available on www.tusla.ie Please refer to the Candidate Information pack attached to this campaign for full and further detail. Skills Requirement Applicants must by the closing date of application have the following: A 3rd level qualification minimum of QQI level 7, relevant to the requirements of the role in community work, family support, social care, social work, education or other relevant discipline; and six years relevant post qualification experience in direct child and family casework. OR A 3rd level qualification minimum of QQI level 8, relevant to the requirements of the role in community work, family support, social care, social work, education or other relevant discipline; and three years relevant post qualification experience in direct child and family casework. AND Experience in case management and inter-team collaboration. AND Must have the requisite knowledge and ability (including a high standard of suitability, professional and managerial ability) for the proper discharge of the duties of the office. Desirable Specific experience working in the area of PEI (Prevention & Early Intervention) as well as Family Support, is also desirable. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII National Finance Operations Centre of Excellence Manager
Job Objectives Main Duties and Responsibilities: Analysis, Evaluation and Reporting •Complete weekly prepayment validation on PSWT, RCT and reverse charge VAT including processing corrections and refunds where applicable •Analysis of blocked payments e.g. failed transactions, vendors with no tax clearance etc. •Analyse existing expenditure to ensure value for money is being achieved •Assist with responses to FOI requests and Parliamentary Questions Operational Services & Support •Provide tax advice to Purchase Order (PO) processors nationwide •Work with the PO Unit on developing Standard Operating Procedures and encouraging processing efficiencies and standardisation •Direct payment processing (uploads) including all Tusla Office of Legal Services payments •Provide support to the Third-Party Vendor Management team including tax clearance checks on ROS for prospective vendors and directly liaising with HSE Master Data Unit •Assist with the co-ordination of training for all SAP users •Support the Reform Programme •Provide expert and responsive financial advice and decision support to the Regions/Networks and Services (Senior Management Teams) to best facilitate, the planning, management and payment regarding delivery of services and effective application of financial transaction processes and systems. •Contribute and support the ad hoc operational projects as and when they arise separate to mainstream services. Service Improvement •Support the quality assuring of the day-to-day management and control of financial processes. •Contribute to the development and implementation of best practice models of financial management services. •Actively taking a lead role, as required, on all systems development, implementation, and review initiatives. Compliance and Assurance Support the development and implementation of best practice financial accounting and control policies, procedures and standards and support their application at National and Network Service level. •Ensure compliance with all Financial Regulations •Ongoing oversight of the services financial processing systems and routines. •Support the monitoring of progress on the addressing of gaps identified across Services as part of the annual Controls Assurance process. •Liaise with and facilitate the work of Tusla Internal Audit Office, the office of the Comptroller & Auditor General and Revenue Audits. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following: •A minimum of 2 years’ Finance Management experience as relevant to the role. •Direct knowledge and application of Tusla Financial Regulations as relevant to the role. •Have a working knowledge of PSWT/RCT and VAT •Have a working knowledge of SAP4Hana and SAP ECC6 •Have excellent IT skills including advanced Microsoft Excel skills. •The requisite knowledge and ability for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character.
Grade V ICT Support Officer
Job Objectives Main Duties and Responsibilities ICT Service Support • Develop expertise across assigned areas of ICT service such as application support, user account management and/or desktop support • Handle and manage support tickets on the ICT service desk across assigned areas of responsibility • Ensure adherence to standard operational processes in the delivery of service • Ensure excellent service levels are being provided to end users • Support and contribute to service improvement initiatives • Work as part of a team in delivering service-related projects/initiatives. • Prepare reports on support call statistics for assigned areas of responsibility and monitor performance against service level agreements. • Lead on the implementation of assigned projects/initiatives/tasks. • Directly or indirectly manage and lead others if applicable in line with the Tusla Leader Framework relevant for this role Leading Others . Human Resources • Contribute to the team environment and culture in providing excellent service to users. • To supervise, allocate and oversee the work of any assigned administrative staff. • Encourage and support staff through change processes. • Pay close and accurate detail to own personal work. • Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard. • Co-operate and work in harmony with other teams and disciplines and stakeholders. • Ensure line management is kept informed of all issues Education and Training • To maintain continuous personal development and participate in team-based development, education, training and learning. • To complete all mandatory training. • Where appropriate, arrange for the induction and training for assigned staff, as required to maximise skill resources, (to include workplace experience placements where applicable). • Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff. • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them. • To ensure policies and procedures exist for all areas. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Please refer to the Candidate Information pack attached to this campaign for full and further detail. Skills Requirement Applicants must by the closing date of application have the following: • Have at least two years’ experience in a customer service-related support role with at least 1 year in an ICT support position that supports business operations and end users. • Have excellent ICT skills with a high level of proficiency with Microsoft Office, databases, and document management. • Possess sufficient administrative capacity to discharge the functions of the grade/post of the grade/post Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII ICT Modern Workplace Power Platform Developer
Job Objectives Main Duties and Responsibilities: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VIII - .NET Technical Architect
Job Objectives Main Duties and Responsibilities: Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VIII - Cloud Architect
Job Objectives Main Duties and Responsibilities Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
GVII Automation Test Engineer
Job Objectives Main Duties and Responsibilities Automation Testing Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII ICT Modern Workplace Test Lead
Job Objectives Main Duties and Responsibilities The role requires an experienced Test Lead with a strong technical background in an ICT environment. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VII - BI & Data Analytics Lead
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: •Child Protection and Welfare •Parenting, Family Support and Early Help Services •Alternative Care •Birth Information & Tracing and Adoption •Tusla Education Support Services (TESS) •Children’s Service Regulation •Counselling and Therapeutic Supports Further information is available on www.tusla.ie About Tusla: The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 5,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency. Job Objectives Main Duties and Responsibilities Applicants must by the closing date of application have the following: The role requires an experienced BI & Data Analytics Lead with a strong technical background in an ICT environment. This role will help drive an integrated, end-to-end approach to data and reporting using the Microsoft analytics platform. BI Dashboards and Report Deployment •Lead the design and delivery of business intelligence dashboards and reports that support key organisational decisions. •Develop intuitive, user-friendly Power BI dashboards and visualisations aligned to business needs. •Support the development of trusted, well-structured datasets and data models to ensure consistent and reliable reporting. •Work across the full reporting lifecycle, including ETL processes, data flows, and data transformation. •Contribute to the development and evolution of the organisation’s modern data platform (Microsoft Fabric). •Optimise and tune SQL queries and data models to ensure strong performance and scalability. •Support the deployment and release management of BI solutions in a controlled and reliable manner. •Ensure reports and data solutions are accurate, performant, and easy to use. •Collaborate with stakeholders to understand requirements and translate them into practical data solutions. •Support the automation of data processes to ensure timely and up-to-date information. Relationship Management and Collaboration •Works as part of a data and analytics team to facilitate the delivery of Business Intelligence solutions in Tusla •Works as part of the data team to facilitate the delivery of new data driven solutions being developed by Tusla ICT. •Collaborate with teams on multiple projects •Ability to independently manage multiple projects with competing priorities •Develop and update technical documentation •Preparation of project related documentation, e.g. Project Plan, Risk Register, Issues Log, Project Structure, Requirements analysis •Works in collaboration with the ICT service delivery team as required to support the implementation and integration of ICT systems. Resource Management •Manage interactions with contractors and staff •Interact with the different ICT teams to deliver data process maps. Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following: •Have a third level qualification in Computer Science, ICT, data analytics, or a related discipline •Have a minimum of 3 years’ experience in a Report Development role, including practical use of analytics methodologies, statistics, reporting and data visualisation, Power BI or MS Fabric •Experience with Microsoft SQL Server, MS Power BI, MS Fabric, Azure Data Services •Proficient and experienced in scripting T-SQL and Data Analysis Expressions (DAX) Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Grade VIII - ICT Analyst & Design Lead
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: •Child Protection and Welfare •Parenting, Family Support and Early Help Services •Alternative Care •Birth Information & Tracing and Adoption •Tusla Education Support Services (TESS) •Children’s Service Regulation •Counselling and Therapeutic Supports Further information is available on www.tusla.ie Job Objectives Main Duties and Responsibilities: •Lead the engagement with business stakeholders and facilitate workshops with subject matter experts •Lead the development of process maps, high level business requirements and prioritising schedules •Develop design proposals and low functional prototypes to guide business stakeholders in the sign-off process •Host sprint planning and sprint retrospective sessions •Lead the documentation of uses cases, business rules and acceptance criteria as each sprint progresses •Manage the end-to-end engagement with business stakeholders •Support the development of documentation through all phases of the SDLC •Develop detailed understanding of all systems becoming the key expert in the ICT team to support knowledge transfer to development, testing and support teams •Manage team/resources as appropriate. This may include both staff and contracted analyst/design related team members. •As a senior member of the team take a leadership role in the SDLC, operational excellence and the successfully delivery of solutions. Managing & Delivering Results (Operational Excellence) •Ensure that policies and procedures are aligned with best practice, are well documented and communicated to others. •Ensure that assigned projects are managed in line with stated objectives and within specified budget and timelines. •Implement agreed changes in a co-operative and supportive manner, finding innovative ways to deliver service improvements within resource limitations. •Develop appropriate project methodologies and establish working practices that promote cross-functional team working. •Work with other Directorate and Tusla Senior Managers in the implementation and roll-out of new developments, with a particular emphasis on consistency and alignment across the system and reference to best practice, outcome measures and value for money. Teamwork, Leadership & Building and Maintaining Relations •Share information with the wider team as appropriate. •Be accountable for own work and that of others as appropriate. •Work on own initiative as well as part of a wider team. •Co-operate and work in harmony with other teams and disciplines. •Lead by example, motivate and encourage others, build team commitment. •Deal with under performance in a timely and constructive manner. Finance & Human Resources •Monitor budgets and expenditure. •Develop and support business cases for new resources etc. •Support HR processes within the directorate. Commitment to providing a quality service •Be flexible and adaptable in his/her approach to work, embrace change and adapt work practices accordingly. •Promote and maintain a quality customer-focused environment. •Monitor efficiency within own area of responsibility and take remedial action or notify supervisor as appropriate. •Continuously seek to improve systems / processes. Education & Training •Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate. •Engage in career and professional development planning. •Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training and in-service needs of the inspection and monitoring team. •Pursue continuous professional development in order to develop professional knowledge and keep updated with current and relevant HR legislation. •Provide training with the team and region to share knowledge of relevant HR Procedures/ Processes. Health & Safety •Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. •Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. •To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following: •Have a third level qualification in a relevant discipline to the role. •Have a minimum of 5 years’ experience working in ICT analyst / design related role. •Demonstrated strong experience and expertise of defining and documenting requirements in complex environments leading to the development of enterprise solutions. •Demonstrated strong experience and expertise in facilitation and presentation skills with the ability to lead engagements with stakeholders. •Demonstrated experience of agile software development methodologies and good understanding of software development technologies. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
