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Chief Operations Officer, University Hospital

HSE SouthCork

Chief Operating Officer Cork University Hospital (CUH), Ireland’s largest Model 4 academic teaching hospital, is seeking a dynamic Chief Operations Officer (COO) to join its executive team. As COO, you will be the senior executive responsible for the safe, effective, and efficient operational delivery of CUH’s services, reporting directly to the Chief Executive Officer and deputising as required. This is a pivotal leadership role at the heart of Ireland’s busiest acute hospital, serving a population of over 1.1 million and employing more than 5,000 staff. We are looking for a leader who is: · Highly operational , with a proven track record of delivering results at scale in a complex, fast-paced environment. · Experienced in large acute hospital settings , with deep knowledge of healthcare governance, national policy, and performance systems. · Ambitious and visionary – someone who sees this role as the natural next step on the path to becoming a future CEO . In this role, you will: · Lead transformational change programmes, driving improvements in patient access, efficiency, and quality of care. · Oversee CUH’s annual service plan, holding full operational accountability for site performance. · Shape the future of CUH as it embarks on major developments including a new Elective Surgical Centre, Paediatric and Oncology Centres, and an Academic Medical School. · Represent CUH nationally and regionally, strengthening partnerships and positioning the hospital as a centre of excellence in care, research, and education. Why CUH? This is a unique opportunity to operate at the forefront of healthcare leadership in Ireland’s most complex hospital environment. With CUH’s ambitious growth agenda and its critical regional and national role, this post offers unrivalled scope to make a system-wide impact while preparing for the step into Chief Executive leadership.

1 day ago

PAS Application Co-ordinator, University Hospital

HSE SouthCork

Cork University Hospital (CUH) is the largest university teaching hospital in Ireland and the only Level 1 Trauma centre in the country due to the presence of over 40 different medical and surgical specialties on the campus. CUH is the tertiary referral centre for the HSE Southern area and is the major academic hospital in the South West region. CUH has 800 beds and this will increase further to 1,000 beds on completion of the transfer of additional services to the CUH campus. CUH currently employs 3,600 (WTE) staff of multiple professions and is the primary teaching hospital for the Faculty of Health and Science in University College Cork. The ICT Department at CUH is a focused, flexible unit that manages the ICT infrastructure and business/clinical applications at CUH – in partnership with the Office of the Chief Information Officer (OCIO) in the HSE. The Application’s Co-Ordinator is tasked with the daily management of an ICT Team, providing end user support and implementing systems functionality in areas of OPD Referrals, Waiting Lists, Appointment Booking, Clinic Management, Inpatient Referrals, Waiting Lists, Bed Management, Document Tracking, Patient Billing and Clinical Theatres, Order Comms, Results Viewing and Electronic Referrals.

1 day ago

Chief II Palliative Medicines Information Pharmacist

Our Lady’s Hospice & Care ServicesDublin

We are looking for enthusiastic and dynamic candidates with the relevant qualifications to join are team for the following position. Chief II Pharmacist - Palliative Medicines Information The successful candidate will lead and manage the Palliative Medicines Information Service (national medicines information service for palliative care) and work on the sustainable development of a new national on-line symptom management resource for palliative care in line with the Adult Palliative Care Policy including the develop and maintenance of quality standards and key performance indicators for the Palliative Medicines Information service and the on-line symptom management resource. To assist to a limited extent in the provision of OLH&CS pharmacy services including dispensing, clinical pharmacy services, with an emphasis on clinical practice in palliative care. To work with the Chief Pharmacist on service development and quality improvements as required. • 1.0WTE (35 hours) • Indefinite duration contract • H.S.E. funded • Based in Harold’s Cross Essential Requirements Qualifications: ▪ Be registered with the Pharmaceutical Society of Ireland (The Pharmacy Regulator) or be entitled to be so registered. ▪ A post-graduate qualification in hospital or clinical pharmacy or equivalent. Experience ▪ Have a least 5 years satisfactory post-registration hospital experience or other applicable experience. ▪ Must have experience working with patients with specialist palliative care needs and/or experience working in a hospital-based medicines information service or national medicines information service. Desirable Requirements Qualifications ▪ Post-graduate education courses or research in the specialty of palliative care or in medicines information. ▪ Management experience, people management experience. Informal enquiries are most welcome . Please contact Eimear O'Dwyer | Chief Pharmacist | +353 (01) 4068768 | eodwyer@olh.ie

1 day ago

Medical Legal Coordinator

St Lukes General HospitalKilkenny€51,718 - €61,866 per year

Relationship The Medical Legal Coordinator has a reporting relationship to the Complaints Manager and General Services Manager or other nominated manager. Key Working Relationships The post holder will work closely with the Complaints Manager, General Services Manager and Hospital Manager. The post holder will engage with: • The State Claims Agency • Executive & Senior Management Teams • Clinical Director • Directors of Nursing and Midwifery • Consultants • Departments Heads • Legal teams • SLGH staff Purpose of the Post Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. To seek and co-ordinate legal advice as may be requested from time to time on behalf of management and other personnel. Attendance of Insurance Review meetings in relation to outstanding portfolio of claims and having a proactive input to same. Maintenance and updating of appropriate administrative systems for Claims Management. Liaising with the Hospital Manager, Hospital Consultants, Hospital Insurers and Solicitors. Demonstrate pro-active commitment to all communications with internal and external stakeholders. Principal Duties and Responsibilities The principal duties and responsibilities of the Medical Legal Coordinator shall be as follows: Hospital Claims: • Ensure the State Claims Agency are notified of all potential and actual litigation against the hospital. • Manage all third party enquires and issues arising thereof including ongoing liaison with nominated Solicitors and Hospital Insurers. • Act as a liaison between the Clinical Indemnity Scheme and Risk Management Department for the management of medico-legal claims. • Act as a liaison between the Hospital Solicitor and the Risk Management Department for the management of legal claims and general legal enquires. • To undertake to communicate to Clinicians involved in upcoming litigation any notification of a case referred to the State Claims Agency. • Ensure the timely collation and submission of relevant records/documentation in electronic and hard copy format required by the States Claims Agency representing the interests of the hospital and its Clinicians in Medical Ligation Cases. This process also applies to the Public Liability and Non-clinical claims and Coroner’s inquests. • Review the healthcare record of patients involved in litigation and identify the Primary Clinicians involved in the care of the patient during the relevant time period in line with General Data Protection Regulation and Data Protection Act 2018. • Responsible for obtaining statements from Clinicians as required by the States Claims Agency and their representatives in the course of their investigation into claims. • To organise and attend meetings at the request of the State Claims Agency and the appointed solicitors for the organisation. Ensuring all relevant witness’ are in attendance enabling liability and causation in claims to be fully investigated. • Liaise on an on-going basis with the Risk Manager regarding legal and risk management issues. • To attend at court hearings/inquests at the request of the nominated Solicitors/State Claims Agency. Present any requested records / relevant documents to court ensuring compliance with GDPR and Data Protection Act 2018 and liaise with Solicitors/Insurers on the hospital’s behalf. • Organise and attend meetings (in person or via Teams) with the Hospital Manager, Risk Manager and State Claims Agency on a regular basis. • Ensuring timely review and updates on the general status of claims are provided. • Ensure that the Hospital Manager has all relevant material available to them to allow informed decisions in approving or amending a draft defence, other documentation and responses. • Assist the Hospital Manager in ensuring all Affidavits prepared, reviewed and are sworn within the required time frame. Escalating and marking as priority any urgent legal documents that require consideration. • Assist the Hospital Manager in ensuring that all legal obligations are met regarding the provision of all documents, in electronic or hard copy format requested by Court Order or by a Voluntary Discovery request. • To inform the Hospital Manager in a timely manner of any notification from the State Claims Agency of the risk of negative publicity for the hospital and Integrated Health Area. • To notify the Hospital Manager and relevant stakeholders of the outcome of claims. • To notify the Hospital Manager and relevant clinicians of any recommendations made at Coroners inquests. • To provide clarification in relation to hospital Policies /Procedures and Guidelines during proceedings if required. • To ensure appropriate training is provided to clinicians and non – clinicians by members of the State Claims Agency or their representatives. • To support all staff involved in the claims process. • Maintain a database of all medical negligence, public and employers’ liability claims relating to the Hospital. • Maintenance and updating of appropriate administrative systems for Claims Management. • Participate in the implementation and management of any new electronic Quality & Patient Safety reporting system in the future. • Provide monthly, quarterly and annual statistics to the Hospital Manager and Executive Management Team. • Demonstrate pro-active commitment to all communications with internal and external stakeholders. • Work closely with the hospitals Freedom of Information & Data Protection Decision Makers in the collation of all relevant data. • Work closely with Healthcare Records Manager to access Medical Records. • Work closely with the Risk Manager on Incident reports and advise the Quality Manager to allow proactive action. • Work closely with Hospital Manager’s Office in relation to access to CCTV images and recordings as required. • Education and training of Staff. • To deputise for the Complaints Manager when required, with regard to Complaint Management, Freedom of Information (FOI) requests, and Subject Access Requests (SARs) within the Consumer Affairs Office. Administration: • Ensure the efficient administration of area of responsibility. • Appropriately delegate responsibility and authority. • Ensure deadlines are met and that service levels are maintained. • Ensure all HSE policies/procedures and guidelines are adhered to. • Ensure mandatory training requirements are met and safety statements are updated and completed with. • Make appropriate use of technology to advance the quality and efficiency of service provision. • Maintain relationships with key stakeholders. • Promote co-operation and working in harmony with other teams and disciplines. • Ensure decisions are made in line with local and national agreements. • Provide administration support for meetings and attend as required. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable low carbon and efficient health service. Human Resources / Supervision of Staff: • Supervise and ensure the well-bring of staff, enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority. • Co‐ordinate, monitor and review the work of clerical/administrative staff. • Manage workflow assignments to ensure optimal use of skill sets and resources and keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team. • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. • Conduct regular staff meetings to keep staff informed and to hear views. • Manage the performance of staff, dealing with underperformance & absenteeism in a timely and constructive manner. • Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines. • Solve problems and ensure decisions are in line with local and national agreements. • Identify and agree training and development needs of team and design plan to meet needs. • Pursue and promote continuous professional development in order to develop leadership and management expertise and professional knowledge. Service Delivery and Service Improvement: • Promote and participate in the implementation and management of change. • Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures. • Maintain a good understanding of internal and external factors that can affect service delivery including awareness of local and national issues that impact on own area of work. • Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes. • Encourage and support staff through change processes. Standards, Regulations, Policies, Procedures & Legislation: • Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. • Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility. • Effectively discharge the day-to-day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. • Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. • Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts, GDPR. • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. • Pursue continuous professional development in order to develop management expertise and professional knowledge. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Eligibility Criteria Qualifications and/or Experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish (See Note 1). Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Note 1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established Programme or the Leaving Certificate Vocational Programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Age Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements Each candidate must, at the latest date for receipt of completed application form for the post, possess the following as relevant to the role: • Have working knowledge of HSE Incident Management Framework, Health Information and Quality Authority (HIQA) Standards, Data Protection regulations, National Open Disclosure policy, Civil Liability Act and Patient Safety Act. • Have satisfactory experience of working within a multidisciplinary team and experience of working with internal and external stakeholders. • Experience in managing clinical negligence, public liability, and employer liability claims within a healthcare setting. Other Requirements Specific to the Post • Access to appropriate transport to fulfil the requirement of the role as post may involve travel. Skills, Competencies and/or Knowledge Professional Knowledge & Experience Demonstrate: • A working knowledge of medico-legal claims management processes. • A working knowledge of the Patient Safety Act. • A working knowledge of the HSE National Open Disclosure Policy. • A working knowledge of the Civil Liability Act. • A working knowledge of relevant HSE National HR Policies and Procedures. • A working knowledge of GDPR and Freedom of Information (FOI) regulations. • A working knowledge of the HSE Incident Management Framework. • A working knowledge of Health Information and Quality Authority (HIQA) Standards. • Knowledge and understanding of implementing effective and efficient business management systems and services. • Knowledge and understanding of data analysis, compilation, and report production relevant to the role. Planning and Managing Resources • Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. • The ability to manage deadlines and effectively handle multiple tasks. • The ability to manage within allocated resources and a capacity to respond to changes in a plan. • Maintains an awareness of value for money. Commitment to a Quality Service • Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service. • Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change. • Supports team through service improvement/change processes. Team Working • Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit. • Demonstrate leadership potential, the ability to manage the performance of others and support staff development. • Works as part of the team to establish a shared sense of purpose and unity. Communications & Interpersonal Skills • Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner. • Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders. • Treats others with dignity and respect. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. Remuneration The salary scale for the post as of 01/08/2025 is: €51,718 - €53,265 - €54,843 - €56,456 - €58,078 - €59,969 - €61,866 LSIs

1 day agoFull-time

Supervisor

Maxi Zoo IrelandBray, Wicklow

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. We are recruiting for a Supervisor to join our Bray store . Why join us? · Service pay- Higher rate of pay from when you reach 12 months service · Certified with Great Place to work · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational opportunities · Employee assistance programme · Cycle to work Scheme What you will bring: What you will do: · Customer Engagement- Enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere. · Merchandising and Inventory- Curate an enticing shopping experience by ensuring shelves stocked with full product availability to minimise inventory discrepancies and maintain high inventory quality · Team Champion- Collaborate closely with the Store Manager, inspire and guide the sales team as a trusted keyholder by sharing your product knowledge, fostering a culture of support and open communication. · Band Integrity - Achieve targets keeping the pets needs at the forefront of everything we do.

1 day ago

Sales Assistant

Maxi Zoo IrelandGalway

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland are currently recruiting for a Part Time Sales Assistant for our Galway store. Why join us?

1 day agoPart-time

Store Manager

Maxi Zoo Ireland24, Dublin

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers. We are currently recruiting for a Store Manager in our Tallaght Arena store The Store Manager is a leader who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service. Why join us? · Competitive Salary · KPI related bonus · Certified with Great Place to work · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational Opportunities · Annual leave - starting at 21 days and rising to 23 days at year 6. · Employee assistance programme · Cycle to work Scheme What you will bring: · Proven successful experience as a retail Store Manager · Proven track record in achieving KPI’s · Powerful leadership skills and business acumen · Strong customer service and organisational skills · Excellent communication and interpersonal skills What you will do: · Operational Store Excellence - Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance. · Operational Store Analytics – Achieve company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance. · Leadership - Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect. · Merchandise and Inventory - Ensure impeccable product availability, planogram implementation and ensuring accurate inventory management. · Customer Engagement - Driving customer engagement by leading by example and ensuring the entire team provides exemplary service · Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.

1 day ago

Social Care Worker Day Services

AvistaRoscrea, Tipperary

Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: SOCIAL CARE WORKER DAY SERVICES, ROSCREA NORTH TIPPERARY/SOUTH OFFALY PERMANENT PART - TIME CONTRACT (35 Hours Per Week). Salary: € 40,351 -€ 56,650 * (LSI) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Essential: Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Service Manager Michelle O’Brien - Email: Michelle.Obrien@avistaclg.ie Closing date for receipt of applications: 17.09.2025 Interviews will take place 23.09.2025 Avista reserves the right to close the competition early should a sufficient number of applications be received. “A panel may be formed from which future positions may be filled across the North Tipperary/South Offaly service.” Avista is an equal opportunities employer.

1 day agoPermanent

Night Shift Operator

Applegreen StoresAshbourne, Meath

Night Shift Operator - Applegreen Ashbourne As a Night Shift Operator at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Night Shift Operator at Applegreen? · Operating the shop in line with company policy throughout the night as per shop checklist. · Ensure all perimeter alarms are activated. · Ensure the site building is secure throughout the night. · Keep the shop area clean, tidy, and safe. · Provide excellent customer service. · Ensure accurate price labelling of products. · Stock rotation and shelf stacking. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Night Shift Operator would ideally: · Have previous experience in a similar role, but its not essential. · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks.

1 day ago

Travel Consultant

Shandon TravelCork

Previous experience working in a travel agency will be an advantage; applicants who have experience in creating their own itineraries for long haul trips, family holidays ,weekends abroad etc , for friends or families will also be considered. Perfect English a necessity.

1 day ago
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