Engineering Services apprentice jobs
Sort by: relevance | dateSpeech And Language Therapist - Children's Service
Avista is a person-centred, rights-based organisation that is dedicated to improving the lives of children and adults with disabilities. We provide a wide range of services including Day, Residential and Respite supports to both children and adults in various locations across Dublin, Limerick and North Tipperary. Avista is looking for candidates who are committed to supporting people with Intellectual Disabilities and their families, in a person-centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: Speech & Language Therapist Children’s Services, Dublin Permanent Full time contract (35 hours per week) Salary: € 45,514-€ 65,068* (lsi) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. REF: 102519 The Children and Young People’s Service within Avista provide interdisciplinary team supports, residential, family support and education services to 0-18 year old Children and Young People with complex needs and their families. This post is being recruited for the Children’s Disability Network Team: Cabra grangegorman. The successful candidate is required to work as part of an Interdisciplinary Team that provide services to 0-18 year old children and young persons with complex needs. The candidates are also required to work in partnership with families within a family centred model. Avista has 3 Children and Young People Disability Network Teams and the candidate may be required to work across any these 3 teams if and when the need arises. Essential: · A degree in clinical speech and language therapy. · Up to date CORU registration. · Have Dysphagia training. · Full clean Irish Driving licence and use a car. · Proficiency in the English language. Applicants must possess Level 2 behavioural competencies of Avista competency framework, which may be found underneath the Job Description. Why work with us? Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Kate Collins, Children’s Disability Network Manager Email: Katie.Collins@avistaclg.ie Closing date for receipt of applications: 02/09/2026. Avista reserves the right to close the competition early should a sufficient number of applications be received. A panel may be formed from which current and future Full Time, Part Time, Permanent or Temporary vacancies across Avista may be filled. Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer. Direct applications only.
Vehicle Maintenance Fitter
x 1 Permanent Salary: Scale 6, NJC Spinal Column Points 20-24, £32,597 - £35,412 per annum (plus employer pension contribution) As outlined in the criteria, if you do not currently hold a Class C Driving Licence, you must be willing to obtain one within 12 months of appointment. LCCC will provide the necessary training. Deliver better lives for all, whilst enhancing your career. These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality. We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all. As a member of the Operational Services Team the postholder will be required to: Be responsible for the effective and efficient maintenance of the Council’s entire vehicle fleet including refuse vehicles, commercial trucks, light vans, tractors, heavy plant and grounds maintenance equipment. Diagnosing, repairing and maintaining heavy commercial plant/vehicles including servicing and preparation for PSV’s and MOT’s, periodic vehicle safety checks, preventative maintenance and daily response maintenance/repairs. The post holder will assume other delegated duties appropriate to the post reasonably assigned by management. Curious to learn more? Full details of the role are in the job description. Apply now and take the first step in your new career. The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email recruitment@lisburncastlereagh.gov.uk or telephone 02892447444.
Technician, Electrical Engineering
The College is seeking applications for a Technician - Electrical Engineering working at our Springtown Campus. The postholder provide a comprehensive technical support service to staff and students, support to ensure the efficient and effective delivery of service, and assist in the provision of a high-quality service. CONTRACT INFORMATION DISABILITY CONFIDENT EMPLOYER The College welcomes applications from applicants with a disability. Applicants with a disability are encouraged to visit the College website at https://www.accessable.co.uk/ which provides accessibility information on College facilities. SAFEGUARDING & EQUAL OPPORTUNITIES The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Under the provision of the Safeguarding Vulnerable Groups (NI) Order 2007 this post is deemed to be a regulated position and a check will be carried out against the Barred List for Children. The College is committed to equal opportunities and to selection on merit. It therefore welcomes applications from all sections of society in particular applicants from the Protestant Community. RESERVE LIST There is a possibility that a reserve list will be retained if more applicants are deemed suitable than posts exist. In the event the successful candidate fails to take up the post or if the post is vacated within 12 months of the appointment date, or if another vacancy arises within 12 months the post may be offered to the next person on the reserve list.
Project Coordinator
Project Coordinator 50th Anniversary Programme Grade IV | Fixed Term | Whole Time | Head Office, Bray Sunbeam House Services is preparing to mark a very special milestone: our 50th Anniversary . We are now inviting applications for a Project Coordinator to help plan, coordinate and deliver a meaningful anniversary programme that celebrates our story, our people, our partnerships and the communities we are proud to be part of. The role is based in Head Office, Bray, and the vacancy is fixed term and whole time. [Job Descri...ordinator | Word] , [Job Descri...ordinator | Word] This is an exciting opportunity for someone who enjoys bringing people together, keeping plans on track and supporting events that are inclusive, accessible and person-centred. You will play a central role in helping Sunbeam deliver a 50th Anniversary Programme that reflects our values, promotes inclusion and strengthens links with families, staff, people supported, community partners and wider stakeholders. About the Role As Project Coordinator, you will support the planning and delivery of approved anniversary events, maintain project plans and timelines, coordinate committee actions and support sponsorship, fundraising and stakeholder engagement activity. You will work closely with the 50th Anniversary Event Planning Committee, the designated Project Sponsor and key internal and external stakeholders to make sure events are well organised, inclusive and delivered to a high standard. What You Will Help Deliver In this role, you will support: These duties reflect the role’s focus on project coordination, governance, communications, sponsorship, fundraising, stakeholder engagement and programme evaluation. Who We Are Looking For We are looking for someone who is organised, proactive and confident working across multiple areas of activity. You should have experience in project coordination, event management or programme delivery, along with experience coordinating multiple stakeholders and workstreams. Experience supporting fundraising, sponsorship or partnership engagement is also essential. You will bring strong administrative and organisational skills, good communication skills and the ability to work both independently and as part of a team. Experience in the not-for-profit, disability or community sector would be an advantage, as would experience working on large-scale events or campaigns. A Values-Led Opportunity This is more than an events role. It is an opportunity to help shape a programme that celebrates 50 years of Sunbeam House Services and recognises the people, families, staff and partners who have been part of that journey. We are looking for someone who is committed to inclusion, participation, collaboration and person-centred practice, and who can help ensure the 50th Anniversary Programme is delivered in a way that reflects Sunbeam’s values and Model of Support. Equality, Diversity and Inclusion Sunbeam House Services is committed to creating an environment that promotes equality, dignity and respect at work. We welcome applications from people with a wide range of backgrounds, experiences and perspectives. Apply Now If you are organised, people-focused and excited by the opportunity to help deliver a milestone anniversary programme, we would love to hear from you. Apply today and help us celebrate 50 years of Sunbeam House Services
Apprentice Financial Advisors
Are you looking for an opportunity to join a high-performance team in a Top Ten professional services firm? Ifac Financial Planning provides advice and guidance to our members in the areas of Life Assurance, Pensions, Investments and Savings. Due to continued growth and expansion, we are currently recruiting an Apprentice Financial Advisors to join our talented team. The Role This role is an excellent opportunity to build a rewarding career in one of Ireland's fastest growing professional service Firms. Our Apprentice Financial Advisors will work closely with our Financial Planning team – to drive the next phase of growth and client impact across the region. About Ifac Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac is also one of Ireland’s Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. As Ireland's largest farming, food, and agribusiness professional services firm, ifac is proud to be certified as a B Corporation (B Corp) . Our Purpose Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Why Join Ifac ? At Ifac , we are more than just a workplace – we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you’ll have the opportunity to:
Client Services Director
Are you ready to join a high-performance accounting team delivering excellent client advice and outcomes? We are seeking an experienced and talented Client Services Director to join our Kilkenny SME Team and work closely with our Partner and specialist teams. The Role This role is an excellent opportunity to build a rewarding career in one of Ireland’s fastest growing professional service Firms. Our Client Services Director will work closely with our team in our Kilkenny Office – to drive the next phase of growth and client impact across the region. The successful candidate will have the opportunity to provide expert advisory and accounting services to our Agri & SME clients. About Ifac Founded in 1975, Ifac is Ireland’s specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland’s Top Ten Accountancy firms. Ifac is also one of Ireland’s Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. Our Purpose Ifac’s purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland’s dynamic SME sector. Why Join Ifac? At Ifac, we are more than just a workplace – we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you’ll have the opportunity to: • Work with industry-leading experts and clients in Ireland’s farming, food, agribusiness, and SME sectors. • Be part of a values-driven culture emphasising collaboration, commitment, energy, respect, and foresight. • Build a great career, help us achieve our ambitions and help shape the future of Ireland’s business landscape. • Enjoy a competitive compensation package, including performance-based bonuses and significant opportunities for professional growth. Making an impact We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimize opportunities. Our Client Services Director will be a trusted advisor and a key support to clients in achieving their ambitions. Key Responsibilities: • Building and maintaining strong client relationships. • Supporting business growth by identifying new client opportunities and expanding existing relationships. • Developing and implementing client service strategies, collaborate with internal teams, and identify opportunities for growth. • Oversee client satisfaction, service performance, and other related metrics Our new Client Services Director will be a key member of our Senior team and contribute to the growth and development of the Kilkenny SME business. You will be: Rewards Our Client Services Director will receive; • Market-leading compensation and benefits package. • Substantial employer pension contribution. • Generous annual leave allowance. • Supportive family orientated workplace policies. • Blended WFH. • Opportunities for internal growth and development. • Access to a bike to work scheme. • Access to an employee assistance programme. • Well-being benefits, including the Digital Doctor programme. • Regular wellness, social, and charity activities throughout the year. • Voucher at Christmas. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Advisor
We are currently seeking a Customer Service Advisor to join our Safe Storage Business Unit based in Portadown. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and delivering an exceptional customer experience. The Role As a Customer Service Advisor, you will be the first point of contact for customers across Great Britain, providing professional support throughout the customer journey. From responding to enquiries and preparing quotations to processing orders and coordinating deliveries, you will play a vital role in ensuring customers receive a first-class service. Working closely with Sales, Production, Transport, Scheduling and Service teams, you will help ensure customer requirements are met accurately and efficiently while building strong and lasting customer relationships. Key Responsibilities Join a business that invests in its people, values innovation, and offers genuine opportunities for career progression. Kingspan is an Equal Opportunities Employer – We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.
Customer Service Coordinator
At Donnelly Group, we are recruiting for a motivated and customer-focused Customer Service Coordinator to join our award-winning Jaguar Land Rover Retailer of the Year team at our Dungannon showroom. The Customer Service Coordinator acts as the key liaison between customers and the service department. The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team. The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives. About this role Responsibilities:
Customer Service Advisor
Salary: 16.48 per hour Working Hours: Monday - Friday, 9am - 5pm, fully onsite We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking. As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers. Key Responsibilities If you’re ready to start a rewarding career journey with Bank of Ireland and Cpl, apply today and take the first step toward building your future in banking! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Service Manager
Remuneration The salary scale for the post at (01/06/2026) is: €83,911 €84,665 €87,976 €91,301 €94,600 €97,912 €101,207 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Closing Date Wednesday 26st of August at 12 Noon Proposed Interview Date (s) Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one week’s notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment To be agreed at job offer stage Organisational Area HSE West and North West – Sligo, Leitrim and Donegal Location of Post Letterkenny, Co. Donegal There is currently one permanent whole time vacancy of Grade VIII Service Manager – Day Services Co-ordination Service / Day Services Supports & Guidance Unit available in the above location. A panel may be formed as a result of this campaign for Grade VIII Service Manager – Day Services Co-ordination Service / Day Services Supports & Guidance Unit, from which current and future permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries specific to the role. Name: JJ McGowan Title: Integrated Service Lead - Donegal E-mail address: johnj.mcgowan@hse.ie Telephone number: 087 187 4556 Details of Service HSE West and North West is responsible for the provision of all acute and community services across the 6 counties of Galway, Mayo, Roscommon, Sligo, Leitrim and Donegal and is operationally divided into 4 Integrated Health Areas (IHAs) – Galway/ Roscommon IHA, Mayo IHA, Sligo/Leitrim/West Cavan/South Donegal IHA and Donegal IHA. Each managed by an Integrated Health Area (IHA) Manager. The post-holder will cover the IHA areas of Donegal, Sligo & Leitrim and will report to the Integrated Service Lead (ISL) in Donegal with responsibility for Disability Services. An integrated approach to service delivery which ensures that each IHA in the Region delivers care appropriate to the population needs, resources, facilities and services available. Our Mission Our mission is to ensure that the people of West and North West: • are supported by accessible health and social care services to live healthier lives, • have access to safe, high quality, compassionate, and integrated care, delivered by highly skilled and valued staff, • can be confident that we will deliver the best health outcomes and value through a culture that supports continuous improvement, excellence in clinical practice, teaching, research and innovation Our Values The HSE's values of Care, Compassion, Trust and Learning, influence everything the Health Regions do. All HSE Health Regions encourage a culture where all staff live by these values every day, as they interact and deal with colleagues and members of the public. Reporting Relationship The Grade VIII Service Manager – Day Services Co-ordination Service / Day Services Supports & Guidance Unit will report directly to the Integrated Service Lead – Donegal or their nominee as appropriate. Purpose of the Post To manage, co-ordinate, overview, evaluate and quality assure the work of the Day Services Co-ordination team in the co-ordination of HSE funded Adult day services for people with disabilities. The post holder will be responsible, under the direction of the Integrated Service Lead – Donegal for management and co-ordination of services across assigned areas in Donegal, Sligo & Leitrim including requirements, resource allocation and service plan targets. Principal Duties and Responsibilities • To coordinate the planning and development of the provision of Adult Day Services, including Rehabilitative training in line with the New Directions Policy. • Develop the Adult Day Service in line with Integrated Health Area (IHA) Donegal and Integrated Health Area (IHA) Sligo / Leitrim. • Research and approval of services in line with national policy. • Support the monitoring of Adult Day Services in line with Interim Standards. • Manage resource allocation. • Manage the annual School Leaver Process in line with the national School Leaver Process. • Manage Service Arrangements with funded agencies. • Promote Service User Empowerment. • Manage the National Day Services Database. • Contribute to the formulation of policies, protocols and guidelines to ensure the highest standard of client focused service is provided. • Promote access to mainstream opportunities for people with disabilities. • Promote quality services by supporting agencies to develop and implement the Interim Standards. • Monitor the delivery of HSE funded programmes. • Ongoing monitoring and evaluation of the effectiveness and outcomes of the support needs and placement process. • Assist in the future planning of day services to meet existing and emerging needs. • Promote close working relationships between the various service delivery agencies. • Research and develop best practice in all aspects of the above. • Undertake joint working with mainstream agencies where appropriate to ensure access to mainstream opportunities. • Represent the Integrated Service Lead – Donegal on regional / national groups as required. • Line Management of assigned staff Other: • Have a working knowledge of New Directions Policy, including accompanying Standards. • Have a working knowledge of the Health and Information Quality Authority (HIQA) Standards as they apply to the role, for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. • To act as spokesperson for the Organisation as required. • Demonstrate pro-active commitment to all communications with internal and external stakeholders. Risk Management, Infection Control, Hygiene Services and Health & Safety • The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. • The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. • The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies • The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the IHA’s Risk Management Incident/Near miss reporting Policies and Procedures. • The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. • The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. • The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. • The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. • The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. • The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. • It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management Code of Practice. • Risk Management, Quality, Health & Safety • Adequately identifies, assesses, manages and monitors risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training • Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the closing date have: • Significant experience of working in Disability Service include day services for adults with disabilities. • Significant operational experience in managing and / or delivering a complex service within the area of health or social care that has involved budget planning and resource management. • Experience of delivering change in a complex environment, as relevant to the role. • Experience of managing and working collaboratively with multiple internal and external stakeholders, as relevant to the role. • Experience in team management and development. • The requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Candidates must: 1. Possess a relevant third level qualification in the area of Health, Social Care or Education AND 2. Have experience of working at a senior level with experience in Disability Day Services as relevant to the role AND 3. Have experience of working with multidisciplinary teams as relevant to the role. AND 4. Experience of managing and working collaboratively with multiple internal and external stakeholders to achieve results AND 5. Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post Access to appropriate transport to fulfil the requirements of the role. Skills, competencies and/or knowledge Professional Knowledge/Experience Demonstrate • In-depth knowledge of New Directions policy for the provision of day services to adults with disabilities. • In-depth knowledge of the Interim Standards to support the delivery of New Directions. • Knowledge of the services provided in the health service and wider environment and in particular the service needs of persons requiring rehabilitation, vocational, training and day places. • An excellent overview of the Disability sector and proficient knowledge of the local service sector in which he or she will operate. • Knowledge of external environment and health service structures and systems. • A detailed knowledge and experience of working with relevant HSE and voluntary sector services and private sector disability services. • Knowledge and understanding of key HSE policies and procedures e.g. Human Resource policies and procedures, Health & Safety, Data Protection, Freedom of Information, National Financial Regulations etc. • Excellent MS Office skills to include Word, Excel and PowerPoint • Knowledge and experience of Database maintenance Critical Analysis, Problem Solving & Decision Making Demonstrate: • Excellent analytical, problem solving and decision making skills. • The ability to quickly grasp and understand complex issues and the impact on service delivery. • Considers the impact of decisions before taking action. • The ability to confidently explain the rationale behind decision when faced with opposition • Ability to make sound decisions with a well-reasoned rationale and to stand by these • Initiative in the resolution of complex issues. • A capacity to develop new proposals and put forward solutions to address problems in a timely manner. Managing & Delivering Results (Operational Excellence) Demonstrates as relevant to the role: • A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. • Ability to plan and organise own work and that of others, delegating appropriately within the resources available. • Ability to work on a self-directed basis. • The ability to pay close attention to detail in personal work and the work of others • Capacity to operate successfully in a challenging environment while adhering to relevant standards. • Places a strong focus on achieving high standards of excellence and ensures a system of controls and performance measures are in place. • The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment. • The capacity to negotiate and then ensure delivery on objectives. • Looks critically at issues to see how things can be done better. • Outstanding organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. • A robust results focus and ability to achieve through collaborative working Leadership and Delivery of Change Demonstrates as relevant to the role: • Remains fully informed in a dynamic environment, while at the same time having a clear view of what changes are required in order to achieve immediate and long-term service objectives. • A capacity to balance change with continuity – continually strives to improve change delivery, to create an environment that encourages creative thinking. • An ability to influence and negotiate effectively to achieve objectives. • Ability to support, supervise, develop and empower staff in changing work practises within existing resources. • Evidence of being a positive agent of change and performance improvement. • Progressive, innovative and creative approaches in responding to challenges. • A track record as an effective leader with a can-do attitude. Building and Maintaining Relationships/Communication Skills Demonstrates as relevant to the role: • Is committed to building a professional network to remain up to date with and influence internal and external politics. • Excellent interpersonal and communications skills to facilitate work with a wide range of stakeholders. • The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience. • Excellent presentation skills. • Excellent written communication skills including the ability to produce professional reports. • The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role. Commitment to a Quality Service Demonstrates: • A commitment to deliver a high quality, person-centered service. • Evidence of incorporating the needs of the service user into service delivery. • Evidence of practicing and promoting a strong focus on delivering high quality customer service. • Commitment to developing own knowledge and expertise. • Evidence of setting high standards of performance for self and others, ensuring accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. • Experience in Implementing Planning & Organising and Delivery of Results Demonstrates: • The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines. • The ability to use resources effectively, challenging processes to improve efficiencies where appropriate. • The ability to proactively identify areas for improvement and to develop practical solutions for their implementation. • The ability to work both within a team and independently. • The ability to use initiative, problem solving and decision-making skills. • Diplomacy, discretion and an ability to negotiate.•
