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Burger King Manager - Applegreen Ballymount As a Burger King Manager at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as Burger King Manager at Applegreen? INDHP
Site Standards Operative Cleaner
Site Standards Operative Cleaner - Applegreen Ballymount As a Site Standards Operative Cleaner at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as Site Standards Operative Cleaner at Applegreen? INDHP
Warehouse Operative
Join our team as a Warehouse Operative! We’re looking for a reliable and detail-oriented Warehouse Operative to join our team in Shannon. In this full-time, day-shift role, you'll play an essential part in maintaining high service standards for our customers, supporting warehouse operations, and upholding health and safety protocols. Location: Shannon Hours: 08:00 – 16:30, Monday to Friday What will you be doing?
Warehouse Coordinator
Do You have Experience working in a warehouse? Do you want to join the Renewable Energy sector? Then Vestas has the role for you! Region NCE > SBU NCE Service > NCE Supply Chains Operations Vestas are a world leading, renewable energy company that develop, build, install and maintain wind turbines all over the globe. We are currently recruiting for a full-time Warehouse Coordinator/Operator to work at our Area Warehouse in Castleisland, County Kerry. If you are an experienced Warehouse Operator with a proactive mindset and a structured working approach, this could be the ideal opportunity for you! Responsibilities Your main responsibilities will be: What we offer We offer an exciting role with excellent opportunities for professional and personal development within an inspiring, dynamic and international work environment. To play your part in the world-saving, renewable energy sector, apply now! Additional information Your work location will be in Castleisland,IE.Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. All inquiries are treated confidentially.
Executive Officer
1. PREAMBLE Mary Immaculate College is an autonomous, university-level, Catholic College of Education and the Liberal Arts. Founded in 1898, and linked academically with the University of Limerick, MIC is the oldest higher education institution in Limerick. Significant expansion in recent decades has seen the College’s offerings expand across two modern campuses, one based in Limerick City and one in Thurles, Co. Tipperary. The student community consists of more than 5,000 learners, participating in fifteen undergraduate degree programmes and several postgraduate programmes extending to PhD/Doctoral level. Academic staff engage in a wide range of academic research areas, and research underpins all teaching and learning at MIC. MIC seeks to prepare its students for professional excellence and to nurture their capacity to lead flourishing lives. 2. CANDIDATE PROFILE & SCOPE OF THE POSITION The College wishes to fill the position of Executive Officer – President’s Office on a full-time, permanent basis. The position of Executive Officer – President’s Office is a key administrative role. The appointee will have responsibility for a wide range of duties relating to the functioning of the President’s Office. The successful candidate will have excellent organisational skills and will have diverse responsibilities in a complex setting, liaising with staff, students and other stakeholders. The appointee will be required to deal with highly confidential information in a very discreet manner. The role will involve dealing with correspondence, taking minutes for College committee meetings, managing and analysing data, supporting the compilation of reports, and event planning and organisation. Essential Skills & Qualifications: 1) (a) A third level qualification in Business/Management/Public Administration or a relevant discipline at level 6 or higher on the National Qualification Framework and a minimum of 2 years relevant experience; or (b) A minimum of 3 years relevant experience; 2) Demonstrated experience of providing high-quality administrative support; 3) Proven ability to compile, draft, and edit professional reports, documents, and correspondence to a high standard; 4) Advanced proficiency in the use of productivity software including Microsoft Office applications (Word, Excel, Outlook); 5) Excellent supervisory and people management skills; 6) The ability to work effectively as part of an established, multidisciplinary team; 7) Demonstrated capacity to work independently, take initiative, and successfully manage projects from inception to completion; 8) Excellent, interpersonal and communication skills with the ability to adapt communication style and technique to a wide variety of College contexts; 9) Excellent organisational skills with a proven ability to manage multiple, competing priorities and successfully meet deadlines; 10) Experience in planning, managing, and delivering successful events and/or projects; Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish. 3. JOB DESCRIPTION Reporting Relationship The appointee is required to carry out the duties attached to the post, under the general direction of the Higher Executive Officer – President’s Office, to whom they report to, and to whom they are responsible for the performance of these duties in the first instance. The appointee will also have a reporting relationship to the College President. The appointee will report through the Higher Executive Officer – President’s Office to the College President and/or such other College Officers as the President may designate from time to time. They will liaise with the Vice-Presidents, Deans of Arts and Education, Heads of Departments, Course Leaders, Heads of Professional Services functions and other College personnel and with relevant College bodies in carrying out the duties attaching to the post. The reporting relationship is subject to review and may be altered from time to time, in line with service needs and developments in the College. Duties and Responsibilities • The provision of high-quality administrative support to the President’s Office; • The provision of administrative support (including minute taking and report writing) to various Committees and Groupings within the College, as directed by the President’s Office Manager; • Organisation and management of events relating to the President’s Office and collaborating with colleagues in the organisation of other events including the annual Conferring Ceremonies; • Compilation, preparation and editing of reports and statistics; • Corresponding and liaising with students, faculty, staff and other stakeholders; • Proof reading of internal and external documentation; • Drafting of correspondence for the President; • Updating the College website, College calendar and SharePoint with committee dates, membership and College events as appropriate; • Staff supervision and allocation of workloads as required; • Deputise for the HEO as appropriate in conjunction with other Executive Officers in the President’s Office. The work is broadly defined and the list of duties is not exhaustive. The performance of the entire range of duties is not necessarily confined to any one individual, as the work requires that the staff function in a flexible manner, and work together as a team. The College retains the right to assign new duties and/or re-assign staff to other areas of the College in response to service needs. 4. TERMS AND CONDITIONS OF EMPLOYMENT General All persons employed will sign an appropriate contract, which will contain terms and conditions of the employment. A job description is given to all applicants for employment and this will form part of the contract documentation. Place of Work The appointee’s normal place of work will be Mary Immaculate College, Limerick. The College reserves the right to require the appointee to work from any other location. It is a requirement of the College that the appointee must reside within a reasonable distance of the College. MIC operates a blended working policy, which offers scope for the post holder to combine office attendance with remote working, subject to the provisions of the policy. Exclusivity of Service and Outside Work The person appointed will be required to devote their full-time attention and abilities to their duties during their working hours in the College and to act in the best interest of the College at all times. Therefore, for as long as the successful applicant is working in the College, they may not, without the prior written consent of the Vice President Administration and Finance (VPAF), be actively engaged or concerned in any way, either directly or indirectly, in any other business or undertaking where this is or is likely to be in conflict with the College’s interests or the performance of the duties that the person has been employed for. The appointee will not, during their tenure of office, undertake paid outside work unless they have received the permission of the VPAF of Mary Immaculate College to undertake such work on the terms and conditions as agreed for the particular undertaking in question. In every case, it is the duty of the appointee to seek in writing the prior permission of the VPAF. It is also the duty, in every case, of the appointee to inform the person or body for whom the work is being undertaken, that the work is being conducted in a private capacity and that the College cannot in any circumstances be responsible for such work. Probationary Period The appointment is subject to satisfactory completion of the standard 6-month probationary period. The probationary period may be extended at the discretion of the College but will not in any case exceed 11 months. Absences during the period of probation will extend the probationary period. Performance and conduct during the probationary period will be reviewed through a process of assessment meetings. Termination of the appointment during the probationary period, for any reason or no reason, will be at the discretion of the College. The disciplinary procedure will not apply to a dismissal during probation where the probationary employee has been employed by MIC for less than 12 months. Hours of Attendance The full-time working hours are 35 hours per week. The normal hours of duty are Monday to Thursday, 9:00 am to 5:00 pm, with a 1-hour unpaid lunch break each day and Friday, 9.00 am to 4.45 pm with a 45-minute unpaid lunch break. However, the duties attaching to the position are such that the post holder may be required to work evenings/weekends on occasion to accommodate service needs. Subject to College policy, the post holder may avail of “Time-Off-In-Lieu (TOIL)” or overtime where working hours exceed the contract hours per week. The College reserves the right to adjust starting and finishing times or days of duty to meet service needs. Salary The Salary scale for this position has been approved by the Department of Further and Higher Education, Research, Innovation and Science and the Higher Education Authority in line with Government Policy on Public Sector remuneration. The rate of remuneration may be adjusted from time to time in line with Government pay policy. The appointment will be made on the salary scale at a point in line with current Government Pay Policy. New entrants to the Civil or Public Sector, as defined in Circular 18/2010, will commence on the first point of the salary scale.The grade for this post is Executive Officer. With effect from 1st March 2025, the annual salary scale for Executive Officer (New Entrant - Grossed Up) grade is: €35,353; €37,544; €38,320; €40,550; €42,667; €44,566; €46,400; €48,229; €50,018; €51,847; €53,671; €55,604; €56,901; €58,749(LSI 1), and €60,608 (LSI 2) With effect from the 1st of March 2025, the annual salary scale for the grade of Executive Officer (Grossed up Non New Entrant) is: €38,320, €40,550, €42,667, €44,566, €46,400, €48,229, €50,018, €51,847, €53,671, €55,604 €56,901, €58,749(LSI 1), €60,608(LSI 2) Salary will be paid on a monthly basis on the 25th of each month, or the previous Friday if 25th falls on a weekend, using the Paypath facility. Payment of salaries and wages are subject to statutory deductions, i.e. Income Tax (PAYE), Superannuation Contributions, Pay Related Social Insurance (PRSI) and Universal Social Charge (USC). Increments are awarded in line with national pay agreements. Superannuation New entrants to the public service will be required to participate in the Single Public Service Pension Scheme and pay Superannuation contributions at the appropriate rates in accordance with the provisions of the Public Service Pensions (Single Scheme and Other Provisions) Act, 2012. Details of this scheme can be obtained from the Staff Portal. All other eligible appointees are automatically included in the Colleges’ of Education Pension Scheme on taking up appointment. In compliance with the Colleges of Education Pension Scheme, deductions amounting to 6.5% are made from salary. Details of the regulations concerning the Colleges’ of Education Pension Scheme may be obtained from the College’s Human Resources Office. The appointee will be required to pay Additional Superannuation Contribution (ASC) under the provisions of the Public Service and Pensions Act 2017. Appointees who commenced employment in the public service between 1st April 2004 and 31st December 2012 and have not had a break in employment of greater than 6 months will have no mandatory retirement age. All other appointees will have a mandatory retirement age of 70. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee’s re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. In applying for this position, the applicant is acknowledging that they understand that the abatement provisions, where relevant, will apply. It is not envisaged that the College will support an application for an abatement waiver in respect of appointments to this position. Annual Leave The annual leave entitlement for this grade is 25 working days per leave year. Annual leave should be taken when students are off campus and the taking of leave must have the prior approval of the relevant Line Manager. Public Holidays are granted in accordance with the provisions of the Organisation of Working Time Act, 1997. Sick Leave Employees who have a minimum 3 months’ continuous employment with the College may be granted sick pay subject to the terms of the Public Service Sick Leave Scheme. Sick pay is contingent on full cooperation and compliance with the College’s absence management procedures. Confidentiality In the course of working in Mary Immaculate College, the person appointed may have access to or hear information concerning staff and/or students and/or the functioning and the business of the College. Such information acquired in the course of employment with the College, including any aspect of the College’s responsibilities or operations, is considered to be confidential information. On no account must information concerning students, staff or other College business be divulged or discussed except in the performance of normal duties and, unless authorised to do so, this information shall not be communicated to a third party. In addition, records must never be left in a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. Health & Safety Mary Immaculate College attaches the highest regard to the safety, health and welfare of its employees. It is the duty of each employee to take reasonable care to protect the health and safety of themselves and of other people in the workplace. Each employee must comply with all health and safety policies and procedures in operation in Mary Immaculate College and familiarise themselves with the Safety Statement. Employees are obliged to wear any PPE (Personal Protective Equipment) that they may be provided with and no person shall intentionally or recklessly interfere with or misuse any appliance, protective clothing or other equipment provided in the workplace for health and safety purposes. Employees are statutorily/legally obliged to ensure that any accidents/incidents which may occur are reported promptly to the Health and Safety Officer on the MIC Accident/Incident Report Form. College Policies, Rules and Regulations The College is a Public Sector employer and is bound by National Agreements. It is also bound by regulations, circulars and directives issued on behalf of Government by the Department of Finance, the Department of Education, the Department of Further and Higher Education, Research, Innovation and Science and the Higher Education Authority. Employees are at all times subject to the provisions of the Code of Conduct for Staff, College policies, rules and regulations. These policies include but are not confined to Disciplinary & Grievance Policies, Dignity at Work, Examination Rules & Regulations, Policy on Responsible Computing and Use of Information Technology Facilities. All employees are required to familiarise themselves with the contents of Policies and Procedures, available on the College’s Staff Portal. Termination of Employment At least two calendar months’ written notice is required to resign this post. On the termination of employment but before departing from the College, staff members are required to return to the College all books, reports, memoranda, correspondence, papers, records, reports, files including data held on electronic files, computer disks, electronically recorded discs, and any other documentation, and all other property, including office keys, belonging to the College or relating to its business or affairs which are in the possession of a staff member or under their control when the employment is terminated.
Senior Administrator
Overall role and context: South East Technological University (SETU) is an internationally-oriented university that aims to provide a centre of knowledge, research and innovation that will cultivate future generations of active and engaged citizens across the South East region of Ireland and beyond. The unit is responsible inter alia for the establishment and maintenance of systems, procedures and rules to ensure that timetables are created and maintained in a fair and equitable manner that places the primary focus on the needs of students, and on the quality assurance of curriculum scheduling. In addition, the unit is responsible for cleaning existing data, generating reports, training staff and establishing best practices for data management. Principal duties and responsibilities: • Working with Heads of Department and administrators to schedule all teaching activities within the University in accordance with University norms. • Co-ordinating the production of the University’s academic timetable, to include all important academic events, playing a key a role in achieving optimal space utilisation for the university. • Organising and co-ordinating timetabling training. • Co-ordinating and producing reports on various aspects of timetabling and utilisation of academic resources. • Supporting University reviews of space management or other reporting requirements. • Supporting end-users of timetabling software. • Developing and maintaining web-based timetables to reflect all academic contracted hours, both teaching and non-teaching. • Publishing timetables for staff, students, notice-boards and classroom doors. • Leading development and new processes for timetabling. • Maintaining data quality for relevant systems. • Establishing guardianship or underlying system rules and procedures and preventing local variations. • Becoming an expert point of contact for all administrative staff • Any other duties that may be assigned from time-to-time This job specification is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive. Duties and responsibilities will be reviewed with the post-holder from time to time. Academic Qualifications Leaving Certificate- having obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (Higher, Ordinary or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQIqualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher. or have appropriate relevant experience which encompasses equivalent skills and expertise Specific knowledge and skills Strong communication, analytical, project management and organisation skills with excellent attention to detail. I.T. Skills Proficiency in Microsoft Suite to include Word, Excel and PowerPoint. Specific Personal Qualities A highly motivated self-starter and capable of working on his/her own initiative. Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. Salary: Senior Staff Officer Salary Scale: €56,756 - €69,339 Annual Leave: 27 days annual leave. Annual Leave will be in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time.
Officer, Finance
Job Purpose Reporting to the Finance Manager, this role is to oversee the financial management of the JTF grant scheme, ensuring grants are processed in compliance with scheme rules and that information is provided on a timely basis to key stakeholders, both internal and external. Job Description PRIMARY OBJECTIVES / KEY RESPONSIBILITIES GENERAL Manage a small team that has been set up to ensure JTF grant claims are processed in a timely manner and in accordance with scheme rules. GRANT CLAIM PROCESSING • Oversee the processing of Just Transition Fund grant claims (a separate EU fund secured for development of the Midlands of Ireland which will have multiple grant schemes included), ensuring grant claims are processed in a timely manner and in compliance with best practice, scheme rules and relevant Government and EU guidelines and regulations. • Ensure relevant checklists are maintained, are complete and adequately supported by relevant documentation. • Liaise with internal stakeholders and external grantees on progress of grant-aided projects. Follow up and escalate as required. • Ensure relevant data is entered correctly on to ePPM (the database used by the Managing Authority to record grant information). • Provide data and reports on the Just Transition Fund for the Just Transition team and for the Eastern and Midland Regional Assembly. GRANT REPORTING • Providing summary updates to stakeholders, both internal and external on grants paid to date and claims on hand. GRANT MONITORING AND BUDGETING • Monitor and update budgets including monthly forecasts, year-end projections and multi-annual projections. • Generate monthly accruals and reconcile to monthly, quarterly, and annual accounts. • Generate regular status and KPI reports for the unit’s Finance manager and the Head of Division, including variance analysis and funding availability. • Prepare cash flow projections for management of drawdowns from parent department. • Prepare grant claim projections for Managing Authority. INTERACTION WITH STAKEHOLDERS • Proactively engage and communicate effectively with a wide range of stakeholders including: ▹ Internal - Finance Manager, Head of Finance and Head of Just Transition, Programme Teams ▹ Managing Authority, EMRA ▹ Parent Department ▹ Grantees INTERACTION WITH AUDITORS Effectively engage with auditors in ensuring information is provided in a timely manner, including responses to queries. Grant claims will be audited at two levels: • Most claims will be subject to an independent verification check - this check revolves around standard verification checklists and documentation that supports conclusions made. • Spot checks by Managing Authority, EMRA. • Audits carried out or commissioned by at least one of the following: the Managing Authority, the Paying Authority, the Audit Authority and the EU. Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time. Person Specification Essential Criteria • Have a drive to embed and maintain high standards and best practice in Governance and compliance. • Good planning and organisation skills. • Proven ability to work on own initiative and apart of a team. • Proven ability to meet strict deadlines. • Evidence of delivering tangible business results. • Excellent interpersonal and communications skills. To be eligible to apply for this role you must have / demonstrate in your application form the following: • A minimum of three years’ experience in a finance / accountancy role that includes a good working knowledge of any the following: ▹Grant Processing ▹Budgeting ▹Financial/Management Reporting • Experience using an Integrated Financial Management system. • Experience of people management or experience of managing a project of similar. Qualifications / Mandatory Training Recently qualified or finalist accountant pursuing a CPA / ACCA / ACA qualification. Desirable Criteria • Knowledge of public sector Governance reporting requirements including knowledge of the Code of Practice for the governance of state bodies 2016. • Advanced level Excel and Report Building experience. • Part Qualified/Qualified accountant or Accounts technician or equivalent public sector accounting qualifications. • Experience of governance frameworks. • Knowledge of procurement and/or EU funding rules. • Experience of grant audits. KEY COMPETENCIES • Communicating Effectively. • Team Work. • Inspire and Engage. • Planning and Managing Work. Locations: Dublin, Cork, Sligo, Galway, Salary: €56,807 - €81,236 per year CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Support, Finance
Job Purpose Reporting to the Officer Finance this role involves; Processing grant claims in a timely and compliant manner ensuring requisite supporting documentation is in place. Providing support as required to the grant payments team in the provision of grant payments information and projected payments. Job Description PRIMARY OBJECTIVES / KEY RESPONSIBILITIES GRANT PAYMENT PROCESSING • Accept and acknowledge receipt of claims for Grant Payment. • Verify all claim documentation against a checklist to ensure completeness and compliance. • Where required, follow-up with grantee to obtain missing documentation. • Ensure that all expenditure is eligible and in line with the letter of offer. • Updating systems to track grant progress. • Ensure relevant checklists are completed and adequately supported by relevant documentation. • Liaise with internal stakeholders and external grantees on progress of grant-aided projects. • Enter data onto ePPM (the database used by the Managing Authority to record grant information). • Support the grant payments team in providing data and reports on the Just Transition Fund for the Just Transition team and for the Eastern and Midland Regional Assembly. GRANT REPORTING • Support the team in the provision of information that is required for summary updates to stakeholders, both internal and external on grants paid to date and claims on hand. GRANT MONITORING AND BUDGETING •Support the team in the provision of information that is required for ▹ Monitoring and updating budgets including monthly forecasts, year-end projections and multi-annual projections. ▹ Generation of monthly accruals and reconciliation to monthly, quarterly, and annual accounts. ▹ Generation of regular status and KPI reports for the unit’s Finance manager and the Head of Division, including variance analysis and funding availability. ▹ Preparation of cash flow projections for management of drawdowns from parent department. ▹ Preparation of grant claim projections for Managing Authority. INTERACTION WITH STAKEHOLDERS •Proactively engage and communicate effectively with a wide range of stakeholders including: ▹ Internal - Direct report, Finance Manager, Head of Just Transition, Programme Teams ▹ Managing Authority, EMRA ▹ Parent Department ▹ Grantees INTERACTION WITH AUDITORS Effectively engage with auditors in ensuring information is provided in a timely manner, including responses to queries. Carry out all other duties as required and participate as a full member of the Finance team by supporting different work projects, as required, from time to time Person Specification Essential Criteria THE SUCCESSFUL CANDIDATE WILL HAVE: • Have a drive to embed and maintain high standards and best practice in Governance and compliance. • Good planning and organisation skills • Proven ability to work on own initiative and as part of a team • Proven ability to meet strict deadlines. • Evidence of delivering tangible business results • Excellent interpersonal and communications skills • Excellent time management, administration skills and attention to detail • An approachable, highly professional manner and ability to maintain strict confidentiality. To be eligible to apply for this role you must have / demonstrate in your application form the following: • Minimum of 2 years’ experience working in a finance / accountancy role. • Strong Microsoft Office skills Qualifications/ Mandatory Training A Professional Qualification (minimum Level 6 under the QQI Framework) in a finance / payroll / business discipline is essential Desirable Criteria • IATI Accounting Technician or part qualified accountant • Knowledge of Procurement rules • An understanding of public sector financial practices. KEY COMPETENCIES • Team Work. • Communicating Effectively. • Managing relationships. • Planning and Managing Work. Salary: €41,728 - €62,278 per year Location: Dublin, Cork, Sligo, Galway, CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Officer, Marketing Communications (Publicity & Partnerships)
JOB PURPOSE The successful candidate will have specific responsibility for developing world class marketing communications that will encourage Republic of Ireland (ROI) and Northern Ireland (NI) consumers to take increased short breaks in the Republic of Ireland. Note: Our partner agency, Tourism Ireland, has the responsibility of marketing the Island of Ireland to overseas holidaymakers. We work very closely in partnership with them as they develop global campaigns. The candidate will champion creativity and a consumer-first, insight led mindset in developing an earned media and PR strategy. At Failte Ireland we are brand builders. The successful candidate will play a key role in developing and building our brands Wild Atlantic Way (WAW), Ireland’s Ancient East (IAE), Ireland’s Hidden Heartlands (IHH) and Dublin. JOB DESCRIPTION PRIMARY OBJECTIVES / KEY RESPONSIBILITIES • Drive the development and implementation of an effective PR strategy and implementation programme, to build awareness, increase relevancy and ultimately deliver increased volume and revenue from all target visitor segments in ROI & NI. • Project manage the delivery of effective domestic PR communications, including the development & implementation of earned media planning, development and execution of an extensive influencer programme, and evaluation and execution of strategic partnerships. • Deliver against goals and KPIs that are aligned with Fáilte Ireland's corporate objectives. • Working closely with the wider marketing and digital team to drive efficiencies and maximise content distribution and impact. • Brief agency partners and third parties. • Coordinate compilation and dissemination of post campaign analysis, reporting on data, learnings, ROI analysis to key stakeholders. • Lead regular meetings with agencies, specifically the PR agency, and key stakeholders. • Coordinate and prepare content/presentations for brands, partners and/or internal meetings as required. • Manage significant budgets. • Research evidence-based marketing principles and latest trends. • Manage all staff reporting to the position to effectively train, evaluate, motivate, delegate, and monitor their activities. • Conduct performance reviews in line with Fáilte Ireland policy. • Write requests for tenders and coordinate the procurement process in line with Fáilte Ireland policy. • Responsible for administration and financial management tasks in line with Fáilte Ireland policy. Carry out all other duties as required and participate as a full member of the Marketing Communications team by supporting different work projects, as required, from time to time. This role requires some travel, with attendance at a number of national and regional locations / sites on an annual basis. This role may require working unsocial hours including bank holidays with regular attendance at Dublin-based divisional and project meetings. The flexibility to travel domestically, and on occasion internationally is an element of this role PERSON SPECIFICATION ESSENTIAL CRITERIA • Communication & Influencing Skills: Strong written and verbal communication skills, with the ability to liaise effectively with and influence internal and external stakeholders. • Problem-Solving Skills: Ability to handle unexpected challenges and find effective solutions. • Team Player: Strong interpersonal skills and the ability to work collaboratively within a team. In order to be eligible to apply for this role you must have / demonstrate in your application form the following: • A minimum of three years’ PR experience in the Irish tourism industry. • Three years’ experience managing a programme of tourism-focussed activity delivered by digital content creators (influencers). • Three years’ experience in a PR role at a large consumer brand driven organisation (or a comparable role within a marketing agency or similar company). • Proven ability to manage the execution of largescale consumer PR campaigns. • Experience of successfully managing budgets. • Experience in agency management. • Experience in compiling campaign effectiveness reports for stakeholders. • Experience collaborating and working cross functionally with other teams and stakeholders. • Proven experience in managing external partners. QUALIFICATIONS/MANDATORY TRAINING A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential. DESIRABLE CRITERIA • Knowledge of Fáilte Ireland brands. • Knowledge of the broader Irish tourism product offering. KEY COMPETENCIES • Commercial Awareness • Project Management • Managing Relationships • Communicating Effectively SALARY, KEY BENEFITS & LOCATION SELECTION PROCESS Salary: €56,807 - €81,236* per annum (pro-rata) *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role. Location: Blended work model with office location of: • Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Box Office Manager
The role of Box Office Manager is to provide customer service, cash handling and ticketing services for Town Hall Theatre (incorporating the Town Hall Theatre, the Black Box Theatre and Town Hall Studio) and involves overseeing the day-to-day staffing, operation and customer service of the Box Office, including training, rostering and management of staff. This role is an integral part of the Town Hall Theatre’s senior management structure and requires a motivated and dynamic person who can think and operate in a strategic, methodical, and well organised manner and can manage multiple priorities. Box Office Day-to-Day • Manage the Box Office functions of the Town Hall Theatre, incorporating the Town Hall theatre, the Black Box Theatre and Town Hall Studio. • Oversee the day-to-day staffing, operation, and customer service of the Box Office, including recruiting, rostering and management of staff for these venues. • Ensure efficient levels of box office administration and management, including dealing with bookings, clients, customers, incoming calls, counter activity, information display and supplies as required. • Ensure Box Office and front of house staff are trained and fully briefed on procedures including safety. • Maintain and encourage a high standard of professional customer service as Town Hall Theatre’s first point of customer contact. • Agree event capacities, layouts and holds with Town Hall Theatre Director and tech manager before events go on-sale. • Set up events on Ticketsolve, Town Hall Theatre’s computerised ticketing system, liaising with incoming companies, promoters, and ticketing agencies, and THT marketing team re on sales, company holds, etc. • Oversee phone, online and in-person ticket sales and queries using Ticketsolve. • Responsible for all monies received at the Box Office, including dealing with errors, problems, queries arising from the Auditor and overseeing regular bank lodgements. • Manage the recording and filing of financial reports, ensuring accurate handling, reconciling, and balancing of Box Office transactions at the end of day. • Oversee troubleshooting of any issues with credit card machines, printers, scanners and hearing assisted headsets. • Liaising with website administrator and incoming companies’ marketing teams re show links and information. • Managing and overseeing ticket allocations with incoming companies, promoters and ticket agencies. • Liaise with TicketSolve staff and/or IT support regarding any issues that may occur with the system, in a quick and efficient manner. • Liaise with Ticketsolve staff re system upgrades/software updates as they arise. • Communicate with relevant departments on sold out shows, sales patterns, group bookings and other appropriate show and sales updates. • Manage the customer database, managing customer relations and communications, and maintaining the integrity and confidentiality of data and information. • Be fully informed of each event, knowing the main selling points, and looking to create sales opportunities and group development whenever possible. • Replenish and update the marketing material in Town Hall and ensure that the Box Office and foyer areas are always presentable and safe. • Carry out any other tasks that will from time to time be allocated by the Venue Director on an ad hoc or continuing basis commensurate with the general level of responsibility of the post. Box Office Admin • Ensure box office protocol is followed re reservations, disability seating, booking comments, tracking group bookings from reservation to sale, end of day protocol. • Oversee issuing of invoices to schools and other group bookings in a timely fashion • Effectively manage incoming companies regarding their guest lists, sales reports, other ticketing needs and recharges. • Produce sales and marketing reports and event analysis reports when required. • Manage sales, reconciling reports, updating seating charts, event information, and any administration/tasks related to Box Office, Front of House or Marketing that may be reasonably required. • Support the webmaster in setting up and updating shows on THT website. • Manage and maintain the back end of Ticketsolve system. • Proactively provide solutions to any identified problems at Box Office, including being receptive to customer feedback and using this feedback to improve our services, where appropriate Box Office Supervision • Help train and support all Town Hall Theatre Box Office Assistants and keep them informed of daily activities, updates, and developments. . • Communicate effectively with the Duty Supervisor on all show nights. General • Be a key holder for the theatre building - to lock up the theatre buildings as required and ensure that the security alarm is activated. • Attend and contribute to THT Senior Management Team and Marketing meetings. • Manage enquiries from the box office email account. • Be aware of the fire evacuation procedure and Health and Safety requirements of the venue . The above is not an exhaustive list of the duties pertaining to this position as other duties may be assigned from time to time by the Venue Director. 1. Character Candidates shall be of good character 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: a) Have attained a good standard of general education. b) Have proven organisational and administrative experience. c) Have proven experience in delivering quality Customer Service. d) Be able to work on own initiative and have excellent communication skills. e) Demonstrate a strong team work ethic. f) Possess good financial management skills/experience. g) Proven ability to manage human resources. **Please supply copies of any certificates, diplomas or degrees you may have with the application form. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: • Good knowledge of ticketing systems, ideally including Ticketsolve • Strong IT skills to include MS Office • Minimum of 2 years’ experience in a customer service-related industry • Excellent positive, efficient, and courteous verbal and written communications • Ability to work under pressure and to deadlines, and to manage own time effectively • Excellent cash handling/credit card payments skills • Available to work evenings and weekend shifts • Experience of working in an arts, music, entertainment, or similar background • Excellent written and oral communication skills • Excellent interpersonal skills with demonstrated ability to build and maintain trusted relationships with key partners • High standard of attention to detail, integrity, credibility, and reliability • Ability to use discretion in making decisions within the scope of the role, and to liaise with line manager if guidance/assistance is required. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration Salary : €35,947.80 - €41,906.35 per year IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation . Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e. €35,947.80 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform.
