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Sort by: relevance | dateIT Service Desk Lead
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: The IT Service Desk Team Lead will assist the IT Service Manager in ensuring that IT Service management processes are aligned with the IT service requirements of the organisation. Take a lead role to ensure that IT Service processes are well defined, implemented and operated across the organisation. Lead a team of IT Service Desk staff, offering necessary direction, support and guidance. Promote the adoption of ITIL principles within and beyond the IT Department In this capacity the IT Service Desk Team Leader will play a major part in defined areas and projects independently. REQUIREMENTS: 1. Can demonstrate at least 2 years’ relevant experience within the last 4 years working in an IT Service Desk environment. (Please include dates) APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Assistant Principal Officer Estate Services
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: Reporting to the Principal Officer Estate Services in Housing Services Central Unit, the post holders will be responsible for key project and business activities using project methodologies and any further business specific change areas for Estates Services. This may include supporting the delivery of the following work strands: • Cyclical Contract Procurement projects for Response Maintenance, Grounds Maintenance and Tree Surgery Contracts • Business role on IT managed projects • Delivery of the Damp and Mould Action Plan • Any further business specific change areas for Estates Services REQUIREMENTS: 1. i) Hold a degree level qualification (Level 6) OR ii) Can demonstrate, including dates, equivalent continuing professional development or experiential learning and at least 2 years relevant* experience as outlined in the main duties/responsibilities of the role (Please include dates) *Relevant experience will be determined from the key responsibilities of the post. APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Tourism Assistant
Salary: Scale 4 SCP 9 – 13 £26,409 - £28,163 gross per annum (£13.69 - £14.60 per hour) Hours: 37 hours per week Monday-Friday (as per rota attached). A flexible working system is in operation which the postholder can participate in. May on occasions be required to work evenings, weekends or Statutory Holidays to meet the needs of the service. Purpose and Function of Post To provide a high quality visitor service through the Council’s Visitor Information Centre by providing information and answering queries from visitors to the area and the general public, advising them on what to see and do, using local knowledge, along with independent research and printed reference sources. Principal Duties and Tasks Performed: 1. To act as first point of contact for customers providing a comprehensive range of Bridewell and visitor information services to the public visiting the Bridewell and the Visitor Information Centre including facility booking, retail facilities, stock control, selling of fishing licenses and Tourism advice. 2. To carry out market research and marketing activity to assist in the promotion of the Bridewell, the Visitor Information Centre and the local area as a visitor destination as required. To upload information and update the tourism destination website and communicate with Communications department to upload content on tourism social platforms and Council’s website. 3. To provide support to event organisers in the Region with a view to raising the profile of the area as a visitor destination. 4. To assist in the implementation and delivery of tourism packages throughout Ireland, promoting the Mid Ulster District and the Sperrins Region as a short break destination and organise private tour guiding packages for the local community. 5. To assist with the design and production of promotional materials (brochures, visitor guides, newsletters, advertisements) which assist in the promotion of Bridewell/Visitor Information Centre events and services as required. 6. To provide administrative and clerical support to facility management, including the maintenance of information files and records 7. To assist in the delivery, supervision and participation of arts/tourism events /activities/trade fairs etc as identified. 8. Responsible for locking up and securing the Bridewell/Visitor Information Centre. 9. Responsible for the processing of all financial transactions, reconciliations and balancing weekly reports for box office and visitor information services and assist with the preparation of income reports submitted to the Council finance department. 10. To sell goods, assist in the management of stock control systems, including reordering of stock, and assist in the preparation and submission of audit and stock reports ensuring that appropriate and accountable audit procedures are adhered to within the facility 11. To ensure the safety of visitors and staff at all times in compliance with Mid Ulster District Councils policies and the facility’s fire and evacuation procedures. 12. To provide appropriate training for newly appointed staff as instructed by management. 13. To ensure the highest standards of cleanliness, tidiness and presentation within the facility at all times including the presentation at the reception area and foyer at all times 14. To report faulty/broken resources or equipment using the appropriate procedures, as well as ensuring the safety and security of objects and artefacts within the centre reporting lost stolen or damaged items in accordance. 15. Comply with Mid Ulster District Council’s Health and Safety Policy and Codes of Practice and adhere to all equal opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the Code of Conduct for Local Government Employees. 16. Any other duties relevant to the operational requirements of the Bridewell/Visitor Information Centre facility and Tourism Department which may be allocated from time to time by the facility management team. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post Person Specification 1. Qualifications and Experience 1.1 Qualifications / Experience (Essential) · A minimum of 5 GCSEs (Grades A-C) or equivalent including English Language and a numeracy based subject. · Applicants must provide specific and personal examples of having at least 1 year’s relevant experience to include: o Working within the Tourism/Hospitality/Customer Service Sector o Receptionist/Telephonist experience o Use of Microsoft Office applications e.g., Word/Excel and PowerPoint or equivalent o Experience of working within a team environment 1.2 Qualifications / Experience (Desirable) · A recognised qualification (GNVQ/NVQ/BTEC or 3rd level) in tourism or related subject The shortlisting panel reserves the right to enhance the above criteria. In addition to the standard pre-employment checks, this position will also be subject to receipt of a satisfactory Basic Access (NI) check. 2. Competencies In accordance with the Competency Framework for Local Government2 applicants for this post must demonstrate the following competencies at Frontline level: 2.2 Managing Yourself Communicating with impact – presents a positive image by communicating effectively, being resilient and treating people fairly. Managing your own work – plans, structures and prioritises own work to achieve optimum results. 2.3 Working with Others Meeting customer needs – Establishes the needs of customers and strives to ensure that these are met Influencing Outcomes – Adapts style and approach to achieve effective outcome. 2.4 Moving Forward Continuously Improving Services – Seeks to continually improve the services and processes that impact on users.
Facility Services Assistant
Purpose and Function of Post To provide a general housekeeping service including cleaning and caretaking duties within the Council Offices, Ballyronan Road, Magherafelt in order that it is kept and maintained to the highest standards of cleanliness and service, whilst providing support to services by way of housekeeping arrangements through the provision of hospitality for meetings and engagements within the building. Principal Duties and Tasks Performed: 1. General facility cleaning duties to tidy and dust offices and public areas of the building, vacuuming, including periodically cleaning of the areas not in public use including display cabinets and other offices. 2. Prepare, clean, set up and set down rooms for meetings and functions within the building extending to room layout, screens where required and seating arrangements 3. Responsible for the emptying of bins from offices and rooms throughout the building 4. Maintain, keep an inventory and storage of cleaning agents, chemicals and other equipment as required within the secure areas for same. To arrange for orders to be placed for replacement stock. 5. Responsible for (i) weekly flush of water system in line with legionella control requirements and (ii) fire alarm system weekly checks, maintaining records of same. 6. Set up, review and maintain records of cleaning equipment and materials within the building identifying and registering signs of wear and tear requiring the attention of property services through line management and established system for logging issues. 7. Maintain and keep to a high standard entrance(s) to the building, ensuring they remain free from litter. 8. Provide housekeeping duties for meetings including set-up, and providing tea and coffee as required, followed by room set down preparing the room for the next meeting or engagement 9. Assist, as required, in the provision of tea and coffee for corporately organised staff events or initiatives within the building. 10. Responsible for keeping the staff kitchen facilities clean and tidy, ensuring checks at intervals throughout the day particularly throughout and after staff breaks and lunch. 11. Maintain stock control records to undertake stock control of kitchen, cleaning supplies, kitchen crockery, equipment and utensils. 12. Ensure the maintenance of and safe usage of staff kitchen by council staff, caterers and others. Where faults occur, these are recorded appropriately. 13. Undertake day-to-day porterage duties as required to meet the needs of Council Services. 14. Act as keyholder for facility (including attendance at emergency and out-of-hours alarm call outs and will be responsible for maintaining associated records). Ensure in the morning that gates and building are open and in the evening that lights and appropriate equipment are switched off, windows, doors, gates are closed, offices are secure and alarm system is activated. 15. May be required on occasions to service evening meetings/functions. 16. Act in accordance with the Code of Conduct for Local Government employees. Undertake the foregoing duties in such a way as to enhance and protect the reputation and public profile of the Council. 17. To take reasonable care for your health and safety and have regard to other persons who may be affected by the performance of your duties, in accordance with the provisions of Health & Safety legislation, and Council Codes of Practice and Procedures. 18. To exercise proper care in handling, operating and safeguarding any equipment or appliance provided, used in the performance of your duties. 19. To carry out any other reasonable duties and responsibilities within the overall directorate commensurate with the grading and level of responsibilities of the post. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post. PERSON SPECIFICATION Experience – Essential Please confirm that you have: • previous cleaning or caretaking experience • good written and verbal communication skills; Desirable Criteria Please confirm that you have: • Experience working with the general public. • Knowledge of COSHH regulations The successful applicant must be prepared to undertake any necessary training relevant to the post, eg COSHH etc
Development Officer
Purpose and Function of Post A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). The Council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. This list will be valid for 12months. “Another similar vacancy” is defined as a post with a similar job description and person specification and on the same salary scale, which may be in a different department, location or duration to the vacancy initially advertised. Another similar vacancy does not include posts where the similarity relates solely to the salary scale. Duration: Until 31 December 2025 (may be extended)
Assistant Risk Manager
The post holder will have daily operational and development responsibility for the Risk Management service. The post holder will support the Risk Manager in the delivery of the Service Unit functions and have specific responsibility for policies and procedures in relation to operational and strategic Risk Management, Insurance, Incident and Claims Investigations and Claims Handling. Additional functions will include deputising for the Risk manager, providing support in the planning and delivery of event safety, Emergency Planning and Response, Corporate Governance, promoting the service and supporting the Manager in the development and implementation of Service Risk Registers and Business Plans. Please note
Administrative Officer
PURPOSE AND FUNCTION OF THE POST To manage the administrative function of the compliance services, maintain an effective administrative support to the Head of Service and assist the Compliance Officers in the delivery of various statutory obligations placed upon the Council including Equality and Disability, Information Management (Freedom of Information and Data Protection), Land and Property and Health and Safety. To act as a liaison in dealings with other directorates within the Council and with the public in relation to the above services. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. To ensure on a day-to-day basis that all administrative duties in the Section are efficiently and effectively carried out. 2. To undertake specific administrative and project related duties for the Line Manager and/or the Service/Department. 3. To organise and support events, conferences, training, meetings, working groups and screening/consultative panel. (This may include attending these meetings and events outside normal working hours). 4. To establish, co-ordinate and maintain systems/procedures for management information and budgetary control including procurement, funding initiatives, completion of returns and statutory processing. 5. To allocate and coordinate casework to officers using the Information Management Casework System. 6. To be the central point of contact for correspondence, and to deal with internal and external enquiries. To liaise with employees and to act as referral point in the service for information exchange. To route other queries to appropriate services. 7. To assist in the preparation of reports and take responsibility for investigation and research work as required. To manage data collation, revision and insertion of information on the Internet as required. 8. To manage, maintain and update all appropriate files and records within the section (electronic and paper systems). 9. To take and draft minutes of meetings as required. 10. To undertake tasks specific to the relevant service. 11. To undertake any other appropriate duties as may be allocated from time to time in accordance with the general nature of the post. PERSON SPECIFICATION The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process QUALIFICATIONS · 2 GCE ‘A’ levels or equivalent EXPERIENCE · 2 years, relevant experience in at least 2 of the following compliance areas: o Equality and Disability o Information Management (Freedom of Information and Data Protection) o Land and Property o Health And Safety · Use of mail merge and databases · Taking minutes at formal meetings KEY SKILLS & ABILITIES · Organising and prioritising a demanding workload including responding to requests within tight deadlines · Ability to produce accurate work to tight deadlines · Ability to pay attention to detail · Ability to work without supervision · Good organisational skills · IT literate · Ability to analyse legislation, regulations and other complex information
Head Of Waste And Cleansing
As a key leader within the Council, the postholder will be responsible for the effective delivery and continuous improvement of services within their portfolio. Reporting to a Director, they will lead the delivery of high-quality, citizen-focused services that are aligned with the Council’s Corporate Plan. The postholder will play a vital role in translating strategic priorities into operational plans, ensuring services are responsive, innovative, and continuously improving. They will lead multidisciplinary teams with a focus on collaboration, performance, and outcomes Please note • Assessment Centre will be held week commencing 28 July 2025 and Interviews will be held week commencing 4 August 2025. • This is a permanent, full-time post, working 36 hours per week. • The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pm. • A reserve list may be kept from this recruitment exercise. • This post is based at Balloo Environmental Resource Centre and North Road Depot, Newtownards (other Council buildings as required) • All correspondence in relation to the job vacancy will be completed by email and phone. Therefore, it is important that applicants ensure a valid e-mail address and mobile number are provided and entered accurately when filling out the application form. • Applicants should ensure they check their emails including junk folders regularly. Benefits Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include: • 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service. • Northern Ireland Local Government Pension Scheme (Council contributes 19% of salary). • Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme. • Flexi time / Time Off in Lieu (TOIL). • Education / qualifications support after qualifying period. • Plus much more …
Customer Sales Advisor
We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Sales Advisor
€14.85 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need – you’ll be delivering market-leading standards of service, after all You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you will need: We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
