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Sort by: relevance | dateCustomer Experience Champion, Monaghan
Job Title: : Customer Experience Champion - Monaghan Vacancy ID : 096984 Vacancy Type : Permanent Post Date : 10-Jul-2025 Close Date : 31-Jul-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: ¿ Support in the day to day operation of customer service within the branch. ¿ Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ¿ Take ownership and deal with customer queries in an effective, professional and compliant manner. ¿ Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ¿ Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ¿ Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. Essential Requirements: ¿ QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ¿ If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ¿ Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ¿ Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ¿ Committed to and enjoys working in a sales environment This is a Permanent position based in Monaghan branch. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion, Killarney
Job Title: : Customer Experience Champion - Killarney Vacancy ID : 096976 Vacancy Type : Permanent Post Date : 10-Jul-2025 Close Date : 31-Jul-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers Responsibilities: This is a permanent role based in Killarney branch. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion, Ballina
Job Title: : Customer Experience Champion - Ballina Vacancy ID : 096970 Vacancy Type : Permanent Post Date : 10-Jul-2025 Close Date : 31-Jul-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a permanent role based in Ballina branch Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
ICT Service Desk Analyst
Purpose of the Role The primary function of the Service Desk Analyst (Grade IV) is to deliver effective, high-quality first-line IT support by managing Level 1 tickets, assisting with Level 2 requests under guidance, and providing user-friendly technical assistance across key systems including Office 365, Active Directory, and ServiceNow within Children’s Health Ireland. The Service Desk Analyst will act as the first point of contact for ICT issues, ensuring that incidents and requests are logged accurately, prioritised correctly, and resolved efficiently or escalated appropriately to maintain continuity of services. The Service Desk Analyst will contribute to the development of the Service Desk by maintaining accurate documentation, updating knowledge base articles for common issues, and supporting continuous improvement initiatives by identifying frequently occurring issues to improve first-time resolution rates. A strong customer service mindset, attention to detail, and the ability to manage competing priorities in a fast-paced healthcare environment are essential to this role, ensuring the delivery of timely, accurate, and user-focused support that aligns with service level agreements and organisational goals. Essential Criteria
Team Leader
Team Leader / Supervisor – Your journey starts here – and where it goes is up to you. The Role: This is a stepping-stone, not a stopgap. As Team Leader, you’ll build essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether you see yourself running your own store or stepping into a regional role, we’ll help you get there. Why Join Us? Make it Yours This role is based at our Sandyford store . Free on-site parking available. Apply now and take the next step in your hospitality journey!
Lecturing Positions, BA Early Childhood Education And Care
Diversity and inclusivity are core values of the City Education Group, and we promote an ethos, not only of respect, understanding and appreciation of difference, but an ethos where difference in individuals and in groups is supported and celebrated. Due to our continued expansion at Progressive College, we are seeking applications from interested candidates to join our BA (Hons) Early Childhood Education and Care Lecturing team for our upcoming semester in September 2025. Applicants should possess a passion for their subject and an ability to instil and encourage the same in their students. Lecturing experience is a preference for this position which is available on a part time bas • Face-to-face teaching on campus (Dublin 2) • Modules, days and hours TBC • Two/four hours per week over a 12-week semester (depending on specific module) • Part-time hours: - Expected start date: Before semester start date (8th September) to prepare classes and content. Required Education, Skills and Qualifications: · Subject Matter/Industry Certified/Qualified – Preferably Level 8 or Level 9 and higher for Level 8 modules - in Early Childhood Education and Care or other relevant discipline. · Relevant and subject related industry experience. · Ability to Communicate effectively both orally and in writing. · Excellent Presentation, I.T. and Interpersonal skills. · Proactive approach to supporting and developing others with a demonstrate-able interest in learner employability, activation, and progression. · Previous experience delivering training/lecturing.
Healthcare Assistants
About Us: Where comfort meets compassion Welcome to Contact Care, where we provide compassionate and personalized home care services tailored to meet our clients’ unique needs. With a focus on respect, dignity, and individualized care, we’re here to support our clients every step of the way. We are a nurse-led home healthcare provider, delivering essential personal and complex care to adults in the community. We are now recruiting Healthcare Assistants in several North Dublin areas, including Raheny, Kilbarrack, Artane, Baldoyle, Blanchardstown, Cabra, Finglas, and Ballymun. Who You Are: This is a great opportunity to use your existing knowledge and develop new skills in a supported environment! Learn more: https://contactcare.ie/
Healthcare Assistants
About Us: We are a leading home healthcare provider , delivering personalised support to adults in the community — from complex long-term care to social and personal care for older people. Our clients are located throughout South Dublin , and we’re actively seeking dedicated carers in and around Cabinteely, Cornelscourt, Sallynoggin, Stillorgan, and Dún Laoghaire . The Care Team is a nurse-led, dynamic organisation that values teamwork, professional growth, and a positive, supportive work environment. We welcome qualified Healthcare Assistants , Student Nurses , and Student Occupational Therapists to apply. Who You Are: This is a great opportunity to use your existing knowledge and develop new skills in a supported environment! Learn more: https://careteam.ie/current-jobs
Temporary Consultant Medical Oncologist
MATER MISERICORDIAE UNIVERSITY HOSPITAL (Under the Care of the Sisters of Mercy) Eccles Street, Dublin 7 TEMPORARY CONSULTANT MEDICAL ONCOLOGIST – POCC23 Mater Misericordiae University Hospital & Cavan General Hospital The following professional qualifications shall apply to this appointment:Registration as a specialist in the Specialist Division of the Register of Medical Practitioners maintained by the Medical Council in Ireland in the specialty of medical oncology. Applications for the above post should send Curriculum Vitae (4 unbound copies) with a covering letter, together with the names, addresses and telephone/e-mail addresses of three referees (two of whom should refer to recent appointments) to the Honorary Secretary, Medical Board, Mater Misericordiae University Hospital, 59 Eccles Street, Dublin 7 . In addition please upload your CV by clicking on “Apply Now” below. The latest date for receipt of applications is Thursday 24th July 2025. Department of Health and Children regulations apply to the above post. The Mater Misericordiae University Hospital is an equal opportunities employers. A no-smoking policy is in operation.
Healthcare Assistant
Candidates must have at the closing date for receipt of applications: A relevant Health skills qualification i.e. QQI level Or An equivalent health care qualification or a comparable healthcare qualification as outlined in the Quality and Qualifications Ireland (QQI) NARIC Ireland framework And Candidates must have the personal competence and capacity to properly discharge the duties of the role. Desirable Previous experience of working in an Operating Department For details on the particulars of qualifications and experience and a job description, please contact Aoife Sunderland, Recruitment and Selection Officer aoife.sunderland@nohc.ie . 01 8140392 Informal enquiries are welcome to Elaine Gittens, CNM3 Theatre elaine.gittens@nohc.ie 01-8140326/ Dect phone 8936 __________________________________________________________________________ Interested candidates should upload a letter of interest together with a copy of their Curriculum Vitae via Rezoomo. A panel will be formed for future permanent roles Closing Date for receipt of Applications is Friday 1st August 2025. Please note, interviews will be conducted on Thursday 21st August 2025. Shortlisting will take place and only those shortlisted will be contacted by the Hospital. -Pay and conditions as per Department of Health guidelines. -National Orthopaedic Hospital Cappagh is an equal opportunities employer. -Data Protection: Please refer to https://nohc.ie/privacy-policy/ to learn more about how we handle your personal data and the rights that you have during the recruitment cycle.
