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Do you have a keen interest for motor vehicles? Are you passionate about delivering the best service for customers? The ideal person will have/be: If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. If you prefer, please send your CV to applications@agnews.co.uk. In addition to filling this vacancy Agnews, reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the “live” period, you may be offered the post, if eligible and based on the information you have previously provided.
Trainee Service Advisor
Are you a motivated individual who enjoys meeting and exceeding targets? Are you confident about delivering the best service for customers at all stages of their sales journey? The ideal person will have or be: Essential: At least one year’s experience in a customer facing role Excellent administration, organisational and communication skills A passion for providing exceptional customer service A strong working knowledge of computerised systems, especially Outlook, Word and Excel, is essential A flexible approach to working hours is essential Possess a full valid driving licence (be aged 21 or over for insurance purposes) Desirable: A proven track record in achieving goals in a busy environment If you think you can demonstrate these skills, we want to hear from you. If successful, we can offer outstanding career opportunities. Key Responsibilities Administration Ensure the customer is advised as to the type, range and cost of the repair order, and follow up any incomplete work or future requirements the vehicle may have for repair or service Agree method of payment before work commences and obtain repair order customer signature Ensure payment for repairs and servicing of vehicles is collected as per company policy Ensure correct procedures are adopted for verification of payment by credit card or charge card Ensure all warranty work has been identified, explained and signed for by the customer Accurately maintain document control systems Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair Constantly review all areas of responsibility and discuss with the Aftersales Manager any ideas that may be made for improvement Maintain effective liaison with customers and other members of dealership staff Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out Advise the Aftersales Manager of all customer problems and any departmental problems Ensure courteous use of the telephone, adhering to company and manufacturer policy Maintain a high standard of dress and conduct at all times and ensure the reception area is kept clean and tidy at all times Ensure that a sufficient number of courtesy or hire vehicles are available for customer use Assist with the drive, calculation and communication of any incentives and performance updates Proactively complete online training and attend on site and off site training courses Take an active part in upholding the company’s Health and Safety policy as set out in the conditions of employment and health and safety handbook Liaise with customers via outbound telephone calls with progress updates and additional authority calls when required Undertake other duties as may be reasonably required and identified by the company Customer Service and Satisfaction Ensure the department’s presentation is maintained to the highest standard in line with company and manufacturer policies Provide customer estimates according to company policy on schedules, times and pricing Proactively support and develop the use of current Health Check and customer media footage systems (Citnow) Profitability and Cost Control Ensure customer awareness of all products and services available Provide information and or advice on additional products, services and repair work in a professional manner Implement company and manufacturer service promotions Develop personal knowledge and experience in order to improve profitability, customer satisfaction and efficiency Ensure accurate invoicing and job costing Ensure all workshop and retail parts are in their correct locations Present invoices for payment to the customer, providing an explanation of charges where required and making sure that the correct methods of payment are used Complete repair orders and inform customers of additional repairs needed, including prices and delivery dates. Obtain written confirmation before ordering major units and obtain suitable deposits Ensure all cash sales are charged and money collected on completion of work Document all warranty and goodwill work as per manufacturer requirements and dealership policy, and ensure all repair orders are correctly completed to ensure customer claims are processed fairly and in a timely manner to maintain the image of the franchise
Area Manager
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for an Area Manager to join our team looking after the Belfast area. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Facilities Caretaker
Salary: Scale 5 (SCP 14 – 19) £29,540 to £32,061 gross per annum Department : Environment and Property Reports to : Neighbourhood Operations Officer/ Neighbourhood Operations Supervisor Location: Maghera (the postholder will be required to work across Mid Ulster District to meet the needs of the service) Hours of Work: 37 hours – Summer/Winter Rota attached (overtime, early mornings, evenings,weekend/public holiday working may be required) The Council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. This list will be valid for 12 months. “Another similar vacancy” is defined as a post with a similar job description and person specification and on the same salary scale, which may be in a different department or duration to the vacancy initially advertised. Another similar vacancy does not include posts where the similarity relates solely to the salary scale. Purpose and Function of Post Responsible for the day-to-day caretaking, upkeep and horticultural operation of Maghera Walled Garden, including the wider Council landholding / site including service access areas. Co-ordination of garden staff, volunteers and the public, local stakeholders, and maintaining facility records ensuring a high standard public service is provided. Key holder for the facility. Principal Duties and Tasks Performed: 1. To develop and manage the ongoing maintenance of the Victorian Walled Garden from an ornamental/ amenity horticultural and historical perspective and to ensure the highest standards of presentation, maintenance and horticultural practice and to develop the garden in both conservation and restoration. 2. Responsible for the day-to-day running of the facility and allocation of work to any facility staff and other temporary staff sent to carry out work as directed. 3. Supervision and allocation of work to facility employees ensuring good time keeping, performance and satisfactory completion of work. 4. Assist with the induction of new staff as required and assist in the identification of staff training needs including preliminary training and supervision in the safe use of plant and equipment to new employees. 5. Assist in the compilation of monthly progress reports as required, assist facility stakeholders, staff and members of the public with enquiries and provide information in all reasonable instances. 6. Ensure that all facility plant, machinery and equipment are suitably maintained and operated at optimum efficiency including a valid inventory of same. 7. Report incidents of vandalism or damage to council property or facilities and take action, as appropriate including maintaining a site accident diary and report same to management. 8. Work in co-operation and provide assistance to other Council employees and external contractors employed by Council. 9. To carry out inspections of jobs undertaken by contractors and sign off or ensure completed works meet required standard. 10. Assist in horticultural duties associated with the operation of Council’s nurseries and the preparation of seasonal planting for town and villages in the district. 11. To keep accurate records of work done and repairs requested, and reports of maintenance progress manually and through mobile tablet/hand held device as required. 12. To be responsible for the safe storage, handling and recording of chemicals according to COSHH procedures. 13. To use powered hand tools and plant, including the operation of light plant and tractor mounted equipment. To undertake daily maintenance and setting of machinery. 14. To undertake site preparation and construction work as directed. 15. Complete accurate works records, on a daily basis, in line with Council’s policies and procedures including vehicle/plant/equipment daily start up procedures, defect sheets and daily worksheets. Report any and all defects to line manager and/or supervisor. 16. Contribute to effective team working, service delivery; deal with members of the public in a polite and courteous manner at any assigned Council location and record and report details of all complaints to the Line Manager. 17. Maintain an up to date awareness of matters relating to facility operations. 18. Conduct routine survey inspections (e.g. site access inspections, property inspections, etc) as required and complete any associated reporting for repair in accordance with procedures. 19. To assist in the creation, development and delivery of the annual work programme for the facility and associated features. 20. To assist with horticultural duties at other council sites when required. 21. Investigate, implement solutions and report as required on management/ maintenance of the facility and on any circumstances that may impact on the highest levels of horticultural practice and to maintain and conserve the wildlife habitats and enhance the future creation and management of same. 22. To be available for call out in emergency situations outside normal office hours. 23. Carry out a range of regular facility building and grounds maintenance tasks on a timely manner and to an acceptable standard (e.g. cleaning drive/walkways, cleaning toilets, hedge trimming, grass cutting, strimming, leaf collection, painting, fence repair, seeding, turfing, weed control/spraying and maintenance of records, watering, planting, etc). 24. Identification of horticultural pests, diseases and disorders. 25. Carry out a range of horticultural duties associated with the operation and preservation of Council’s walled garden 26. Maintain horticultural records/botanical labelling in an accurate and up to date manner. 27. Education, interpretation and promotion of the garden to employees, visitors, volunteers and school groups and assist in the development of the gardens education potential and provide events support for other Council service led events in the garden. Duties And Responsibilities – General 28. To operate to the Council’s core values, mission statement and codes of behaviour. 29. Act in accordance with the Code of Conduct for Local Government employees. Undertake the foregoing duties in such a way as to enhance and protect the reputation and public profile of the Council. 30. To take reasonable care for your health and safety and have regard to other persons who may be affected by the performance of your duties, in accordance with the provisions of Health & Safety legislation, and Council Codes of Practice and Procedures. 31. To exercise proper care in handling, operating and safeguarding any equipment vehicle or appliance provided, used or issued by the Council or provided or issued by a third party for individual or collective use in the performance of your duties. 32. To adhere to existing work practices, methods, procedures, undertake relevant training and development activities and respond positively to new and alternative systems. 33. Assist the Grounds & Cemeteries Manager to ensure that performance targets are achieved to agreed quality standards as appropriate. 34. To carry out any other reasonable duties and responsibilities within the overall directorate commensurate with the grading and level of responsibilities of the post. Please note: This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change and evolve over time. The post holder will be required to carry out any other duties up to and including the grade for the position offered as necessary to fulfil the purpose and function of the post. Person Specification Qualifications and Experience 1.1 Qualifications – Essential Applicants must hold: · Certificate in Chemical Spraying and Handling (Pa1 & Pa6) or equivalent · NVQ Level 3 in Amenity Horticulture (or equivalent) or higher horticultural qualification OR · Have a minimum of 3 years’ relevant amenity horticultural experience 1.2 Experience – Essential Applicants must provide specific and personal examples of having at least 1 years’ relevant experience in a private/commercial/agricultural or public sector operational service in the following areas : · Completion of work/time records · Horticultural or sports/fine turf operations · Experience of seasonal planting schemes · Repair and maintenance of grounds maintenance equipment Applicants must possess a full, current driving licence which enables them to drive in Northern Ireland and a vehicle available for official business or** have access to a form of transport which enables them to meet the requirements of the post in full. **Please be advised that this alternative is a “reasonable adjustment” specifically for applicants with disabilities who, as a result of their disability, are unable to hold a full, current driving licence.
Teacher Of Foundation Stage
See attached job advert NB: Temporary Full Time (Maternity Cover)
Teacher Of KS
See attached job advert NB: Teacher of KS2 - Temporary Full Time Teacher of KS1 - Tempoary Part Time (3 days per week/19.45hours)
Teacher
See attached job advert for details NB: Temporary Full Time (Maternity Cover)
Teacher Of Mathematics
See attached job advert for details NB: Permanent Full Time
SFL&W Administrative Officer
Job Title: Administrative Officer (Skills for Life & Work) Location: Cambrai Street Belfast / Castlereagh Site Contract: Permanent Hours: 35 hours per week Responsible To: SFL&W Operations Manager Salary: £25,332 - £28,436 per annum (candidates normally start at bottom of the scale) Objective: To provide high-quality administrative support to the Skills for Life & Work programme, ensuring the efficient coordination of learner records, programme claims, and day-to-day office operations in line with organisational and funding requirements.
Service Manager
POSITION SUMMARY: The Service Manager will be primarily responsible for the operational management of the Jigsaw service. The Jigsaw Service Manager will work as part of a collaborative leadership team (Service Manager and Clinical Manager) to ensure the safe and effective delivery of the Jigsaw service and compliance with service related policies and procedures. The Service Manager has lead responsibility for oversight and management of delivery of youth mental health promotion programmes, youth and community participatory structures and community engagement activities. The Service Manager also holds responsibility at local level for budget management and oversight of premises and health and safety. This is a front facing role with daily interactions with Young People and members of the public. Access to home working is occasional and is offered based on responsibilities of the role and the needs of the Service and Young People. CORE JOB REQUIREMENTS The Service Manager, as part of the collaborative leadership team, provides operational management across the Jigsaw Service, including: Leadership • Managing the planning processes ensuring the Jigsaw team have a clear vision for 1) clinical service delivery 2) youth mental health promotion and 3) youth participation • Ensuring the Jigsaw service plan is aligned to regional and national Jigsaw priorities • Ensuring that local strategy is translated into operational work plans • Working collaboratively as part of the Jigsaw Leadership team and contributing to leadership meetings with regional colleagues • Promoting a collaborative and compassionate culture in Jigsaw Operational Management • Providing line management to members of the service team • Supporting the performance and professional development of the Jigsaw team, including performance management and reviews of direct line staff members • Overseeing the efficient operation of the service, including the system of scheduling appointments for young people • Engaging in ongoing evaluation and improvement in service performance including achievement of Key Performance Indicators and targets in line with national standards • Implementing financial policies and procedures and managing the local Jigsaw budget • Leading the development of annual service plans for the service • Analysing and reporting on data from Jigsaw Data System to inform service delivery • Implementing the Jigsaw risk management policy • Holding local responsibility for, and working with the Jigsaw facilities department, ensuring that the service premises and facilities are in line with health and safety requirements and provide a welcoming, youth focused mental health service setting Relationship Building and Communications • Developing and maintaining positive, productive and trusting relationship within leadership colleagues • Facilitating positive working relations among the team members in Jigsaw • Facilitating positive lines of communication with Jigsaw service colleagues as well as national central and support teams, ensuring service staff are aware of significant strategic and procedural developments • Taking a lead role in developing and sustaining co-operative and collaborative relationships with a range of key stakeholders from the statutory, voluntary and community sector Manage Youth Mental Health Service in the Community • Ensuring Jigsaw is delivered in compliance with service delivery policies and procedures • Ensuring and overseeing efficient processing of referrals and scheduling of appointments for young people • Monitoring inward and outwards referral pathways and working with the Clinical Manager to develop strategies to promote service integration • Representing and promoting Jigsaw in community fora • Developing local fundraising strategies and ensuring Jigsaw is compliant with the Jigsaw fundraising policy • Acting as Complaints Officer within the local service • Regularly reviewing and drawing learning from feedback from young people and parents or carers who have engaged with the service Managing Participatory Structures • Overseeing the planning, implementation and evaluation of the Youth Advocate Programme • Managing the planning and delivery of local community engagement structures • Planning (including risk assess), managing and evaluating local community events General • Being flexible and willing to work evenings and occasional weekends, as required • Undertaking any other duties as determined by Jigsaw KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential • A minimum of 3 years management experience in health, youth work, social care, education or other not for profit sector service • A third level qualification (Bachelor’s Degree and or equivalent) in a business, health (including mental health), community development, education, or social science related area • Years of management experience may be considered in place of formal qualifications • Three years’ experience managing a team in a human service delivery context • Experience developing operational plans, staff work plans, monitoring and reviewing performance cycles • Experience of planning, supporting implementation and evaluation of participatory structures • Experience of financial management, including budget development and analysis and implementing financial procedures • Experience of change management • A proficient level of computer literacy and competence in MS Office, Office 365, Microsoft Teams, Zoom and SharePoint • Strong interpersonal and communications skills with demonstrable experience building and maintaining relationships at various levels within a complex environment • Ability to be agile and flexible with their management style and approach to their work • Strong self-awareness, negotiation and conflict management skills • Strong Emotional Intelligence • Full, clean driving licence Desirable • Experience leading the development and implementation of service plan • Strong data management and analysis skills • Experience implementing a service wide risk management policy • Experience managing facilities in a service delivery context • Experience working as part of a management team, steering group or cross-disciplinary team • Knowledge of theory and policy underpinning youth and community participation • Experience managing wide ranging community events • Awareness of the policy context of Jigsaw • Experience managing community partnership projects • Experience generating unrestricted income, understanding of controls and best practice in fundraising BENEFITS Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €53,722 - €78,220. Jigsaw operates the following benefits for its employees: • Defined contribution pension scheme • Annual leave 25 days, exclusive of public holidays and 1.5 company days • Comprehensive annual CPD schedule • Discounted Group Health Insurance Scheme • Travel pass Scheme and Bike to Work Scheme • Financial support for further education • Flexible Working
